Account Manager FAQs

Visit Account Manager to access account information, such as online payments, account statements, payoff information and more.

Visit the Account Manager registration page to create an account.

To update your account information, such as your address, phone number or email, please visit Account Manager. 

Visit Account Manager and click on Forgot Username or Password to retrieve your log-in information.

Account Manager will contain a link to apply for a payment extension if you qualify. If you are unable to complete the request online or have additional questions regarding a payment extension or due date change, please contact us.

Account Manager allows you to view your balance and payoff information online (for retail accounts only). Once logged in, you can view the balance on the Overview page. 

 Payoffs for personal/commercial use installments can be mailed to the following address:

Ford Credit

P.O. Box 650574 

Dallas, TX 75265-0574

OR

Ford Motor Credit 

650574

1501 North Plano Road

Suite 100

Richardson, TX 75081 

For additional assistance with payoff or current balance information, please contact us.

You can now link your FordPass and/or Ford Owner accounts with your Account Manager account. You must be a registered user of FordPass or Ford Owner and the Account Manager application to link your account.

To link your accounts, view this video or follow the steps below:

1.      Access Account Manager website

2.      Click Sign In 

3.      You will be prompted to enter the username and password associated to your Ford Account (FordPass or Ford Owner).

4.      Select Sign In to continue

5.      Enter your Ford Credit Account Number, last 4 digits of SSN or Tax ID Number (business accounts only) and Last Name or Business Name (business accounts only) as it appears on your contract 

6.      Read through the Consent to Electronic Communications scroll box and Account Manager Terms & Conditions.  Check the "I have read and agree to the Account Manager Terms and Conditions" checkbox

7.       Select the Submit Button.

8.       Congratulations, you have completed Registration!

You can now navigate between Account Manager, FordPass and Ford Owner using one set of login credentials. Next time you log in you will use your linked [F1] username and password

To setup, view  this video  or follow the steps below:

1.      Access Account Manager. website

2.     Click Register 

3.     Enter an email address, which will become the username you will use to login between Ford Owner and FordPass including Account Manager.

4.     Verify this email address and complete account creation by entering First Name, Last Name and choosing a password.

5.     Select Continue to Account

6.     Enter your Ford Credit Account Number, last 4 digits of SSN or Tax ID Number (business accounts only) and Last Name or Business Name (business accounts only) as it appears on your contract

7.      Click the Link Account button

8.     Congratulations, you have completed your account setup!

You can set up automatic payments under your profile settings in Account Manager.