Account Manager FAQs

Visit Account Manager to access account information, such as online payments, account statements, payoff information and more.

Visit the Account Manager registration page to create an account.

To update your account information, such as your address, phone number or email, please visit Account Manager. 

Visit Account Manager and click on Forgot Username or Password to retrieve your log-in information.

Account Manager will contain a link to apply for a payment extension if you qualify. If you are unable to complete the request online or have additional questions regarding a payment extension or due date change, please contact us.

Account Manager allows you to view your balance and payoff information online (for retail accounts only). Once logged in, you can view the balance on the Overview page. 

 Payoffs for personal/commercial use installments can be mailed to the following address:

Ford Credit

P.O. Box 650574 

Dallas, TX 75265-0574

OR

Ford Motor Credit 

650574

1501 North Plano Road

Suite 100

Richardson, TX 75081 

For additional assistance with payoff or current balance information, please contact us.