Customer Support and FAQ

Have a Question? Simply type your search or browse our Frequently Asked Questions (FAQs) below. Not finding what you need? Contact Us.

Browse Help Topics

Top Topics & FAQs

  • Online Payment - General Information

    • FAQ
    • Online Payments
    Looking for general information on online payments with Ford Credit? Learn more with this Ford Credit Customer Support Article.
  • Payoff Information

    • FAQ
    • Payment and Payoff Information
    Looking for more information on payoff information with Ford Credit? Learn more with this Ford Credit Customer Support Article.
  • Payment Mailing Address

    • FAQ
    • Payment and Payoff Information
    Looking for the payment mailing address for Ford Credit? Learn more with this Ford Credit Customer Support Article.
  • Requesting an Extension or Due Date Change

    • FAQ
    • Payment and Payoff Information
    Looking for more information on requesting an extension or due date change with Ford Credit? Learn more with this Ford Credit Customer Support Article.
  • Vehicle, Warranty or Service Comments

    • Dealer Questions and Comments
    • FAQ
    Looking for more information on vehicle warranty or service comments? Learn more with this Ford Credit Customer Support Article.