FAQs Home > Account Management > I did not receive...

I did not receive my statement. How can I get a duplicate statement?

Billing statements are generated 17–20 days in advance of the scheduled due date. Please allow for mailing time. 

In addition, you are welcome to view your statements in Account Manager by following these steps:

  1. Sign in to the Account Manager website.
  2. Navigate to the "History" tab.
  3. Use the Quick Pick option or select start and end dates and then select Search.
  4. Below the transactions for that month(s), click on the "View/Print" button.

Visit the Ways to Pay information to find payment options that fit your needs.