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At Ford Motor Company, your satisfaction is important to us. We're here to help.
FORD MOTOR COMPANY
(800) 392-3673
Chat
Connect with a Ford representative, who’s available to answer your questions about SYNC®, vehicle features, service and maintenance, warranty plans and more. We’re here to help.
Chat Hours
Monday–Friday 8:30AM – 10:00PM Eastern Time
Saturday 11:00AM – 7:00PM Eastern Time
Sunday 11:00AM – 7:00PM Eastern Time
Chat Hours
Monday–Friday 8:30AM – 10:00PM Eastern Time
Saturday 11:00AM – 7:00PM Eastern Time
Sunday 11:00AM – 7:00PM Eastern Time
Social Media
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Ford Service - Twitter
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Ford Service - Facebook
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Accessibility
At Ford Motor Company, we are committed to making our website accessible for all of our site visitors. In addition to the improvements we have completed, our teams continue to work dedicatedly to ensure our website content is accessible so that our site visitors have the best possible experience.
TTY/TDD users, please contact customer support using the Telecommunication Relay Service by dialing 711.
For specific website questions or accessibility issues with PDF documents, please contact customer support with the website link of the document you are unable to access and one of our agents will assist you.
Customer support (800) 392-3673
TTY/TDD users, please contact customer support using the Telecommunication Relay Service by dialing 711.
For specific website questions or accessibility issues with PDF documents, please contact customer support with the website link of the document you are unable to access and one of our agents will assist you.
Customer support (800) 392-3673
Vehicles
The goal of Ford Accessibility is to make it easier for people with diverse abilities to get on the road. That's why we offer a wide variety of features and adaptable vehicles to meet different needs, budgets, and personalities.
Explore Accessible Vehicles
Phone
Give us a call.
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Ford United States
For the hearing- or speech-impaired: Please contact the Telecommunication Relay Service by dialing 711. |
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Ford Credit Customer Support
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Ford Roadside Assistance
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24/7, 365
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Lincoln Concierge United States
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24/7, 365
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FordPass Rewards Customer Center
Knowledgeable representatives are available to assist you on your program inquiries. |
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Lincoln Rewards Customer Center
Knowledgeable representatives are available to assist you on your program inquiries. |
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Ford Pro Contact Center of Excellence
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24/7, 365
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If you prefer to send letters by post, our mailing addresses are below.
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Ford Motor Company
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Ford Credit
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Location unaware
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