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Contact Us

At Ford Motor Company, your satisfaction is important to us. We're here to help.

Social Media

Ford Service
Monday-Friday 9:00AM-7:00PM Eastern Time
Saturday 9:00AM-5:30PM Eastern Time
Sunday Closed
Ford Credit
Monday-Friday 9:00AM-7:00PM Eastern Time
Saturday 9:00AM-5:30PM Eastern Time
Sunday Closed
Lincoln
Monday-Friday 9:00AM-7:00PM Eastern Time
Saturday 9:00AM-5:30PM Eastern Time
Sunday Closed
Facebook
Monday-Friday 9:00AM-7:00PM Eastern Time
Saturday 9:00AM-5:30PM Eastern Time
Sunday Closed
Youtube

Phone

Give us a call. We're even available on Saturdays. For the hearing- or speech-impaired: Please contact the Telecommunication Relay Service by dialing 711. This applies to all contact centers.
Ford and Mercury United States
Monday-Friday 8:00AM-11:00PM EST
Saturday  8:00AM-8:00PM EST
Sunday Closed
Ford Credit Customer Support
Monday-Friday 7:00AM-8:00PM CT
Saturday 7:00AM-5:00PM CT
Sunday Closed
Ford and Mercury Roadside Assistance
24/7, 365
Lincoln Concierge United States
24/7, 365

Mail

If you prefer to send letters by post, our mailing addresses are below.
Ford Motor Company
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Ford Credit
Ford Credit
P.O. Box 542000
Omaha, NE 68154

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