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Get help when you need it most. We're here 24/7/365. (800) 241-3673

Contact Us

At Ford Motor Company, your satisfaction is important to us. We're here to help.

Self-Help 24/7

Designed to help answer many of your questions on Ford Motor Company products and services.

Chat

SYNC Chat

SYNC / MYFordTouch / Navigation SYNC Chat

Vehicle Chat

Vehicle Features, Service & Maintenance, Warranty & Protection Plans Vehicle Chat

Social Media

Ford Service
@FordService
Monday-Friday 9:00AM-7:00PM Eastern Time
Saturday 9:00AM-5:30PM Eastern Time
Sunday Closed
Ford Credit
@FordCredit
Monday-Friday 9:00AM-7:00PM Eastern Time
Saturday 9:00AM-5:30PM Eastern Time
Sunday Closed
Lincoln
@LincolnClient
Monday-Friday 9:00AM-7:00PM Eastern Time
Saturday 9:00AM-5:30PM Eastern Time
Sunday Closed
Facebook
facebook.com/Ford
Monday-Friday 9:00AM-7:00PM Eastern Time
Saturday 9:00AM-5:30PM Eastern Time
Sunday Closed
Youtube
youtube.com/user/Ford

Phone

Give us a call. We're even available on Saturdays. For the hearing- or speech-impaired: Please contact the Telecommunication Relay Service by dialing 711. This applies to all contact centers.
Ford and Mercury United States
(800) 392-3673
Monday-Friday 8:00AM-11:00PM EST
Saturday  8:00AM-8:00PM EST
Sunday Closed
Ford Credit Customer Support
(800) 727-7000
Monday-Friday 7:00AM-8:00PM CT
Saturday 7:00AM-5:00PM CT
Sunday Closed
Ford and Mercury Roadside Assistance
(800) 241-3673
24/7, 365
Lincoln Concierge United States
(800) 521-4140
24/7, 365

Mail

If you prefer to send letters by post, our mailing addresses are below.
Ford Motor Company
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Ford Credit
Ford Credit
P.O. Box 542000
Omaha, NE 68154

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