Contact Us | Ford® Customer Service, Help & Live Chat | Ford.com

Get help when you need it most. We're here 24/7/365. (800) 241-3673

Contact Us

At Ford Motor Company, your satisfaction is important to us. We're here to help.

FORD MOTOR COMPANY

(800) 392-3673

Chat

Connect with a Ford representative, who’s available to answer your questions about SYNC®, vehicle features, service and maintenance, warranty plans and more. We’re here to help.

Social Media

Ford Service - Twitter
@Ford
Monday-Friday 9:00AM-7:00PM Eastern Time
Saturday 9:00AM-5:30PM Eastern Time
Sunday Closed
Ford Credit
@FordCredit
Monday-Friday 9:00AM-7:00PM Eastern Time
Saturday 9:00AM-5:30PM Eastern Time
Sunday Closed
Lincoln
@LincolnClient
Monday-Friday 9:00AM-7:00PM Eastern Time
Saturday 9:00AM-5:30PM Eastern Time
Sunday Closed
Ford Service - Facebook
facebook.com/Ford
Monday-Friday 9:00AM-7:00PM Eastern Time
Saturday 9:00AM-5:30PM Eastern Time
Sunday Closed
Youtube
youtube.com/user/Ford

Phone

Give us a call. For the hearing- or speech-impaired: Please contact the Telecommunication Relay Service by dialing 711. This applies to all contact centers.
Ford United States
(800) 392-3673
Monday-Friday 8:00AM-8:00PM EST
Saturday  Closed
Sunday Closed
Ford Credit Customer Support
(800) 727-7000
Monday-Friday 7:00AM-8:00PM CT
Saturday 7:00AM-5:00PM CT
Sunday Closed
Ford Roadside Assistance
(800) 241-3673
24/7, 365
Lincoln Concierge United States
(800) 521-4140
24/7, 365

Mail

If you prefer to send letters by post, our mailing addresses are below.
Ford Motor Company
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Ford Credit
Ford Credit
P.O. Box 542000
Omaha, NE 68154

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