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Where do I send my payoff check?

The information provided below pertains to Ford Credit retail accounts only.

Please send either a personal or cashier's check with your Ford Credit account number included in the memo to the address below.

Remit to Address
Ford Motor Credit
PO Box 650574
Dallas, TX 75265-0574

Physical/Courier Address
Ford Motor Credit
1501 North Plano Road, Suite 100
Richardson, TX 75081

OR if you want to pay off your Ford Credit retail account via the mobile app:

  1. Sign in to Ford Credit Mobile App
  2. Select "Financing Details"
  3. Select "Pay Off This Vehicle"
  4. Choose payment method (if different than default method)
  5. Select "Agree and Pay". An "Are you sure?" pop-up message will appear. Select "Yes, Continue".
  6. Confirmation screen will appear with scheduled payoff details.

OR if you want to pay off your Ford Credit retail account online:

  1. Sign in to Account Manager.
  2. Click on the "Make a Payment" button.
  3. Under Payment Options, select "Other Amount and Payoffs" radio button.
  4. Enter the payoff amount.
  5. Select payment date.
  6. Choose Bank Account to pay from (if none set up, choose Add Bank Account).
  7. Select the box indicating agreement to the Payment Authorization Agreement.
  8. Select "Schedule Payment".