We want to help. We offer payment deferrals if you have a loss of income or other life event and need our assistance. When the unexpected happens, please call us to discuss options for your car payment at 1-800-727-7000.

Instrument cluster showing speedometer plus fuel economy and mileage to empty calculator

Ford Credit


Monday to Friday, 7 a.m. to 8 p.m. CT

Saturday, 7 a.m. to 5 p.m. CT


For the hearing impaired: Please contact the Telecommunication Relay Service by dialing 711.


Secure Email Form for Ford Credit Customer Service




If you need to send documents by mail, please contact us by phone or e-mail in order for us to provide the proper mailing address.

Questions About Ford Credit?