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Last updated on 12/11/2025
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Issue Date
2023-05-12
Campaign
23S22/23V344
Description
The steering column upper shaft coupler bolts may not have been re-installed or torqued to specification at the plant.
Safety Risk
A missing or improperly torqued bolt that secures the steering column upper shaft coupler can result in separation of steering system adjoining components, resulting in loss of steering control, which can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to visually inspect the steering column upper shaft coupler fasteners. If both are present, the technician will verify torque on both fasteners. If one or both are missing, the technician will replace with new fasteners and torque to specification. This service will be performed on all affected vehicles free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-08-11
Campaign
23S46/23V573
Description
On your vehicle, the default rearview camera image may not be displayed under specific circumstances when using the pro trailer hitch assist ptha feature. Instead, the hitch or trailer view may be displayed.
Safety Risk
An incorrect rearview camera image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash
Remedy
Ford Motor Company has authorized your dealer to reprogram the image processing module ipm-a free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-12-15
Campaign
23S63/23V847
Description
On your vehicle, an insufficient weld in your steering wheel clock spring may lead to a loss of electrical circuit connection with your steering wheel and the drivers front airbag. If this occurs, the airbag warning light in the vehicles instrument cluster shown on the left will illuminate. You may also notice the loss of illumination and function of switches on the steering wheel e.g. Radio controls or an inoperative horn.
Safety Risk
If the airbag circuit disconnects, and a crash event of sufficient severity warrants a driver front airbag deployment, that airbag will not deploy. A driver airbag that does not deploy when intended increases the risk of injury in a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect andor replace the clock spring if necessary free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-02
Campaign
25S17/25V134
Description
According to fords records, the remedy software for safety recall 23S46 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 23S46 may still exist, and the default rearview camera image may not be displayed under specific circumstances when using the pro trailer hitch assist ptha feature. Instead, the hitch or trailer view may be displayed.
Safety Risk
An incorrect rearview camera image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram the image processing module ipm-a free of charge. Your dealer will also perform an additional verification process to ensure that the software has been installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-06-09
Campaign
23C20/23V420
Description
On your vehicle, the supplemental owners guide does not include an accurate description of all head restraints and instructions for adjusting or removing certain center head restraints
Safety Risk
Customers do not have access to an accurate description of all head restraints and instructions for adjusting or removing certain center head restraints. Inability to access this information increases the risk of injury in the event of a crash.
Remedy
Ford Motor Company has provided an addendum, with the owner notification letter, that includes an accurate description of all head restraints and describes how to adjust and remove the head restraints for certain center seating positions. Please place the head restraint owners manual addendum provided with this letter in your vehicles glovebox with the supplemental owners guide. You do not need to visit your dealer, but you have the option to take your vehicle to a Ford or Lincoln dealer for assistance with properly installing the mailed owners manual addendum into your vehicles glovebox, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-07-21
Campaign
23S37/23V507
Description
If the driver or passenger door module experiences a low power condition and resets while the window is moving, the anti-pinch function of the one-touch up feature may not detect an obstacle near the top flange and may not automatically reverse direction during the window cycle following the module reset. The door module will relearn the limits of the window range within two up-down window cycles, at which point the anti-pinch feature will return to intended function.
Safety Risk
Front row windows that, in certain conditions, do not automatically reverse when an obstruction is encountered while closing can increase the risk of injury.
Remedy
Software is currently available at your dealer that will reprogram the door modules that control the window range. Ford has authorized your dealer to install 23S37 software free of charge parts and labor under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-10-25
Campaign
24S66/24V806
Description
In some of the affected vehicles, water can ingress at the interface between the camera at the top of the tailgate and the tailgate park assist sensor interface module tpasim, which may lead to a malfunction in the rear-view camera system.
Safety Risk
If the rear-view camera system malfunctions, you could experience a blue or black screen or an intermittent loss of the rear camera display while the vehicle is in reverse. A loss of the rear camera image while in reverse increases the risk of a crash.
Remedy
Parts and software are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the tailgate top view camera, tpasim module, coax jumper cable, and reprogram the ipma module free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-14
Campaign
25S25/25V157
Description
According to fords records, the remedy software for safety recall 23S37 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 23S37 may still exist. If the driver or passenger door module experiences a low power condition and resets while the window is moving, the anti-pinch function of the one-touch up feature may not detect an obstacle near the top flange and may not automatically reverse direction during the window cycle following the module reset. The door module will relearn the limits of the window range within two up-down window cycles, at which point the anti-pinch feature will return to intended function.
Safety Risk
Front row windows that, in certain conditions, do not automatically reverse when an obstruction is encountered while closing can increase the risk of injury.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram the door modules that control the window range, free of charge. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-08
Campaign
25S75/25V455
Description
On your vehicle, it is possible to have a loss of fuel pressure and flow from the fuel tank due to fuel pump failure. This can cause a lack of fuel delivery to the engine and result in an engine stall while driving.
Safety Risk
An engine stall while driving increases the risk of a crash.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-07-21
Campaign
23C25/23V506
Description
On your vehicle, the instrument panel cluster ipc screen may be blank. You may not have access to driver information communicated through the ipc display, including vehicle speed, transmission shift position, warnings, and telltales.
Safety Risk
Failure to illuminate the instrument panel cluster renders safety related telltales and gauges unreadable, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Depending on your vehicle, Ford Motor Company has authorized your dealer to either replace the ipc or the instrument panel cluster module.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-05-26
Campaign
23C18/23V379
Description
Affected vehicles display incorrect vehicle capacity weight values on the tire and loading information tread label.
Safety Risk
Incorrect information on the tread label may result in the vehicle being overloaded. A vehicle which is loaded beyond its load carrying capacity may have an increased risk of a crash.
Remedy
Included with this letter is the tread label for your vehicle along with installation instructions should you wish to install the label yourself. If you prefer to have your dealer install the tread label, call your dealer and ask for a service date for compliance recall 23C18 to install the tread label. Please remember to bring your tread label with you to your service appointment.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-08-30
Campaign
23S49/23V595
Description
On your vehicle, the left rear axle shaft may have been manufactured without proper completion of a heat treatment process.
Safety Risk
The left rear axle shaft may fracture. This can subsequently result in a loss of motive power and the inability to hold the park function. If the parking brake is not applied, this could result in unintended vehicle movement, increasing the risk of injury or crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect the left rear axle. Left rear axle shafts with a suspect date code will be removed and replaced. There will be no charge for this service parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-11-09
Campaign
23S59/23V758
Description
Affected vehicles are equipped with front wheel hub extender retaining nuts that may be insufficiently tightened. Insufficiently tightened front wheel hub extender retaining nuts may result in separation of the wheel and wheel extender from the vehicle.
Safety Risk
Insufficiently tightened front wheel hub extender retaining nuts may result in front wheel and wheel extender detachment from the vehicle, increasing the risk of a crash. A wheel assembly that separates from a vehicle while driving may create a road hazard, increasing the risk of injury or crash.
Remedy
Ford Motor Company has authorized your dealer to perform an inspection to verify that both front hub extensions have been properly attached to the vehicle. If necessary, your dealer will replace the front hub assembly, hub extension and hub extension nuts on the left or right side of the front axle free of charge parts and labor. Your dealer is authorized to tow your vehicle to the dealership for repairs free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-12
Campaign
25S49/25V315
Description
On your vehicle, the infotainment screen may freeze followed by a black screen and a system reboot. If this occurs during a backing event, the rear-view image may be frozen, missing, or delayed.
Safety Risk
A frozen rear-view camera display image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has released software for 25S49. Your vehicle is capable of Ford software updates. When automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicles modem through the cellular network. Before the software is installed you will have to schedule a day and time when you will not need the vehicle for up to 8 hours while the installation is completed. Note refer to ford.comsupport for further information on your Ford software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 25S49 software free of charge under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
23B52
Description
Incorrect lug wrench
Next Steps
Contact your dealer for next steps.
Campaign:
24B59
Description
Replace transmission
Next Steps
Contact your dealer for next steps.
Campaign:
24B05
Description
2023 F250-600 and transit 10R transmission main control
Next Steps
Contact your dealer for next steps.
Campaign:
23A05
Description
Adminstrative program for 23C18
Next Steps
Contact your dealer for next steps.
Campaign:
23P16
Description
Driver seat module dsm software update
Next Steps
Contact your dealer for next steps.
Campaign:
25L02
Description
Transmission control assembly reimbursement
Next Steps
Contact your dealer for next steps.
Campaign:
25A20
Description
Administrative program for 25S49 for long term rental
Next Steps
Contact your dealer for next steps.
Campaign:
23B55
Description
Perform vehicle alignment
Next Steps
Contact your dealer for next steps.
Campaign:
24L01
Description
Certified clean idle label installation
Next Steps
Contact your dealer for next steps.
Issue Date
2023-05-12
Campaign
23S22/23V344
Description
The steering column upper shaft coupler bolts may not have been re-installed or torqued to specification at the plant.
Safety Risk
A missing or improperly torqued bolt that secures the steering column upper shaft coupler can result in separation of steering system adjoining components, resulting in loss of steering control, which can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to visually inspect the steering column upper shaft coupler fasteners. If both are present, the technician will verify torque on both fasteners. If one or both are missing, the technician will replace with new fasteners and torque to specification. This service will be performed on all affected vehicles free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-08-11
Campaign
23S46/23V573
Description
On your vehicle, the default rearview camera image may not be displayed under specific circumstances when using the pro trailer hitch assist ptha feature. Instead, the hitch or trailer view may be displayed.
Safety Risk
An incorrect rearview camera image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash
Remedy
Ford Motor Company has authorized your dealer to reprogram the image processing module ipm-a free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-12-15
Campaign
23S63/23V847
Description
On your vehicle, an insufficient weld in your steering wheel clock spring may lead to a loss of electrical circuit connection with your steering wheel and the drivers front airbag. If this occurs, the airbag warning light in the vehicles instrument cluster shown on the left will illuminate. You may also notice the loss of illumination and function of switches on the steering wheel e.g. Radio controls or an inoperative horn.
Safety Risk
If the airbag circuit disconnects, and a crash event of sufficient severity warrants a driver front airbag deployment, that airbag will not deploy. A driver airbag that does not deploy when intended increases the risk of injury in a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect andor replace the clock spring if necessary free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-02
Campaign
25S17/25V134
Description
According to fords records, the remedy software for safety recall 23S46 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 23S46 may still exist, and the default rearview camera image may not be displayed under specific circumstances when using the pro trailer hitch assist ptha feature. Instead, the hitch or trailer view may be displayed.
Safety Risk
An incorrect rearview camera image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram the image processing module ipm-a free of charge. Your dealer will also perform an additional verification process to ensure that the software has been installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-06-09
Campaign
23C20/23V420
Description
On your vehicle, the supplemental owners guide does not include an accurate description of all head restraints and instructions for adjusting or removing certain center head restraints
Safety Risk
Customers do not have access to an accurate description of all head restraints and instructions for adjusting or removing certain center head restraints. Inability to access this information increases the risk of injury in the event of a crash.
Remedy
Ford Motor Company has provided an addendum, with the owner notification letter, that includes an accurate description of all head restraints and describes how to adjust and remove the head restraints for certain center seating positions. Please place the head restraint owners manual addendum provided with this letter in your vehicles glovebox with the supplemental owners guide. You do not need to visit your dealer, but you have the option to take your vehicle to a Ford or Lincoln dealer for assistance with properly installing the mailed owners manual addendum into your vehicles glovebox, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-07-21
Campaign
23S37/23V507
Description
If the driver or passenger door module experiences a low power condition and resets while the window is moving, the anti-pinch function of the one-touch up feature may not detect an obstacle near the top flange and may not automatically reverse direction during the window cycle following the module reset. The door module will relearn the limits of the window range within two up-down window cycles, at which point the anti-pinch feature will return to intended function.
Safety Risk
Front row windows that, in certain conditions, do not automatically reverse when an obstruction is encountered while closing can increase the risk of injury.
Remedy
Software is currently available at your dealer that will reprogram the door modules that control the window range. Ford has authorized your dealer to install 23S37 software free of charge parts and labor under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-10-25
Campaign
24S66/24V806
Description
In some of the affected vehicles, water can ingress at the interface between the camera at the top of the tailgate and the tailgate park assist sensor interface module tpasim, which may lead to a malfunction in the rear-view camera system.
Safety Risk
If the rear-view camera system malfunctions, you could experience a blue or black screen or an intermittent loss of the rear camera display while the vehicle is in reverse. A loss of the rear camera image while in reverse increases the risk of a crash.
Remedy
Parts and software are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the tailgate top view camera, tpasim module, coax jumper cable, and reprogram the ipma module free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-14
Campaign
25S25/25V157
Description
According to fords records, the remedy software for safety recall 23S37 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 23S37 may still exist. If the driver or passenger door module experiences a low power condition and resets while the window is moving, the anti-pinch function of the one-touch up feature may not detect an obstacle near the top flange and may not automatically reverse direction during the window cycle following the module reset. The door module will relearn the limits of the window range within two up-down window cycles, at which point the anti-pinch feature will return to intended function.
Safety Risk
Front row windows that, in certain conditions, do not automatically reverse when an obstruction is encountered while closing can increase the risk of injury.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram the door modules that control the window range, free of charge. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-08
Campaign
25S75/25V455
Description
On your vehicle, it is possible to have a loss of fuel pressure and flow from the fuel tank due to fuel pump failure. This can cause a lack of fuel delivery to the engine and result in an engine stall while driving.
Safety Risk
An engine stall while driving increases the risk of a crash.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-07-21
Campaign
23C25/23V506
Description
On your vehicle, the instrument panel cluster ipc screen may be blank. You may not have access to driver information communicated through the ipc display, including vehicle speed, transmission shift position, warnings, and telltales.
Safety Risk
Failure to illuminate the instrument panel cluster renders safety related telltales and gauges unreadable, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Depending on your vehicle, Ford Motor Company has authorized your dealer to either replace the ipc or the instrument panel cluster module.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-05-26
Campaign
23C18/23V379
Description
Affected vehicles display incorrect vehicle capacity weight values on the tire and loading information tread label.
Safety Risk
Incorrect information on the tread label may result in the vehicle being overloaded. A vehicle which is loaded beyond its load carrying capacity may have an increased risk of a crash.
Remedy
Included with this letter is the tread label for your vehicle along with installation instructions should you wish to install the label yourself. If you prefer to have your dealer install the tread label, call your dealer and ask for a service date for compliance recall 23C18 to install the tread label. Please remember to bring your tread label with you to your service appointment.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-08-30
Campaign
23S49/23V595
Description
On your vehicle, the left rear axle shaft may have been manufactured without proper completion of a heat treatment process.
Safety Risk
The left rear axle shaft may fracture. This can subsequently result in a loss of motive power and the inability to hold the park function. If the parking brake is not applied, this could result in unintended vehicle movement, increasing the risk of injury or crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect the left rear axle. Left rear axle shafts with a suspect date code will be removed and replaced. There will be no charge for this service parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-11-09
Campaign
23S59/23V758
Description
Affected vehicles are equipped with front wheel hub extender retaining nuts that may be insufficiently tightened. Insufficiently tightened front wheel hub extender retaining nuts may result in separation of the wheel and wheel extender from the vehicle.
Safety Risk
Insufficiently tightened front wheel hub extender retaining nuts may result in front wheel and wheel extender detachment from the vehicle, increasing the risk of a crash. A wheel assembly that separates from a vehicle while driving may create a road hazard, increasing the risk of injury or crash.
Remedy
Ford Motor Company has authorized your dealer to perform an inspection to verify that both front hub extensions have been properly attached to the vehicle. If necessary, your dealer will replace the front hub assembly, hub extension and hub extension nuts on the left or right side of the front axle free of charge parts and labor. Your dealer is authorized to tow your vehicle to the dealership for repairs free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-12
Campaign
25S49/25V315
Description
On your vehicle, the infotainment screen may freeze followed by a black screen and a system reboot. If this occurs during a backing event, the rear-view image may be frozen, missing, or delayed.
Safety Risk
A frozen rear-view camera display image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has released software for 25S49. Your vehicle is capable of Ford software updates. When automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicles modem through the cellular network. Before the software is installed you will have to schedule a day and time when you will not need the vehicle for up to 8 hours while the installation is completed. Note refer to ford.comsupport for further information on your Ford software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 25S49 software free of charge under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
23B52
Description
Incorrect lug wrench
Next Steps
Contact your dealer for next steps.
Campaign:
24B59
Description
Replace transmission
Next Steps
Contact your dealer for next steps.
Campaign:
24B05
Description
2023 F250-600 and transit 10R transmission main control
Next Steps
Contact your dealer for next steps.
Campaign:
23A05
Description
Adminstrative program for 23C18
Next Steps
Contact your dealer for next steps.
Campaign:
23P16
Description
Driver seat module dsm software update
Next Steps
Contact your dealer for next steps.
Campaign:
25L02
Description
Transmission control assembly reimbursement
Next Steps
Contact your dealer for next steps.
Campaign:
25A20
Description
Administrative program for 25S49 for long term rental
Next Steps
Contact your dealer for next steps.
Campaign:
23B55
Description
Perform vehicle alignment
Next Steps
Contact your dealer for next steps.
Campaign:
24L01
Description
Certified clean idle label installation
Next Steps
Contact your dealer for next steps.
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