2021—2023 Expedition® and 2022—2023 Super Duty® — Wiper Arm Spline Recall
Recall Reference Number: 26S24
Engineering vehicles you can count on is one of our most important jobs, which is why Ford has issued a safety recall for 2021-2023 Expedition® SUVs and 2022-2023 Super Duty® trucks (F-250®, F-350®, F-450®, F-550®, and F-600® models). The splines on one or both wiper arms may become stripped or damaged. This may result in erratic wiper arm speed, an inoperable wiper arm, or the wiper arm becoming detached from the vehicle.
Check if your vehicle is included in this recall by entering your Vehicle Identification Number (VIN). Once a repair is available, customers will be notified by mail. Complimentary Ford Pick-Up & Delivery may be provided at participating Ford Dealerships.
For questions or concerns about safety recall 26S24, please call us at 1-866-436-7332. A Ford recall team member will be happy to assist you.
Frequently Asked Questions
Why are there so many recalls?
The increase in recalls reflects our intensive strategy to quickly find and fix any hardware and software issues and go the extra mile to help protect customers. It’s all part of our commitment to significantly improving product quality and the customer service experience. We’re being recognized for it. Ford was the most awarded brand for new vehicle quality* in the recent JD Power 2025 U.S. Initial Quality Study, with four Ford vehicles topping their segments. Additionally, Ford was named #1 in Customer Satisfaction for Dealership Service among Truck Owners in the JD Power 2026 U.S. Customer Service Index (CSI) Study, including being rated #1 for Service Quality by truck owners.**
What is the issue tied to this safety recall?
Damage to the wiper arm spline may result in erratic wiper arm speed, an inoperable wiper arm, or the wiper arm becoming detached from the vehicle. If the wiper arm fails, it can reduce visibility in certain conditions, increasing the risk of a crash.
What is the cause of the issue?
The issue is most likely to occur when wipers are used in conditions such as heavy snow where high torque may strip the wiper spline. The issue is a combination of two factors. One, incorrect staking of the latch retention plate by the supplier; two, an overlap of teeth engagement between an undersized knurl and the arm head.
Haven’t you already recalled these vehicles for this same issue?
Ford previously issued recalls 22S26 and 23S10 for a similar issue. However, ongoing monitoring showed that vehicles produced outside the populations covered by those recalls were also experiencing issues with wiper arms. This new recall, 26S24, expands the population to ensure all affected customers are covered.
Will vehicles affected by prior recalls for this issue be recalled again?
Not necessarily. This recall targets a specific production window not covered by the previous actions. We’re investigating if vehicles repaired under 22S26 and 23S10 need to be included.
How soon until a fix is available?
A remedy is expected to be available on or around June 29, 2026.
Should I stop driving my vehicle?
No. Ford has not issued a “stop drive” notice. Be aware of wiper performance and schedule service when the remedy is available.
Is Ford Mobile Service available?
Yes, complimentary mobile service is available for this inspection and repair.†
Is Ford Pickup & Delivery available?
Yes. When a remedy is available, you can reach out to your dealer to schedule complimentary pickup and delivery.††
Will there be a charge for this repair?
No.
How many units are in stock?
This recall included an estimated 567 unsold vehicles would be affected in the US.
What is the Ford reference number for this recall?
The reference number is 26S24.
RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 or visit ford.com/support.
FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro™ Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. You can also contact us at Ford Pro. Representatives are available Monday through Friday, 7:00 a.m. to 11:00 p.m. and Saturday, 7:00 a.m. to 5:00 p.m. ET.
HEARING IMPAIRED: Dial 1-800-232-5952 (TDD). Representatives are available Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
*Ford received the highest total number of awards for initial vehicle quality compared to all other brands in the JD Power 2025 U.S. Initial Quality Study, measuring new vehicle owners’ experiences after 90 days of ownership. Visit jdpower.com/awards for more details. Awards based on 2025 model year. Newer models may be shown.
**Ford received the highest score in the truck segment in the JD Power 2026 U.S. Customer Service Index Study of customers’ satisfaction with service at a franchised dealer or independent service facility for maintenance or repair work among owners and lessees of 1-to-3-year-old vehicles. Visit jdpower.com/awards for more details.
†Ford Mobile Service is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges.
††Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A non-operational vehicle is not eligible and will require a Roadside event.