Recall Reference Number: 26S48
Engineering vehicles you can count on is our most important job. That’s why we take extensive steps to help ensure product quality — and why we’re committed to fixing issues that come up after rollout.
In keeping with this commitment, a safety recall has been issued for 2018–2021 Expedition® SUVs, 2020–2021 Explorer® SUVs, and 2021 F-150® trucks.
On affected vehicles, certain transmission downshifts can cause damage to the mechanism that holds your vehicle in Park when the parking brake is not applied.
Because the issue affects the transmission’s Park system, always apply your electronic parking brake when parking your vehicle to ensure it remains securely in place. If the wrench light appears on your cluster display, or if your parking brake automatically applies itself, please contact your dealer.
Check open safety recalls to find out if your vehicle is included in this recall.
This is an Advance Notice. We’re working diligently to make a repair available and are currently developing the necessary parts and software updates. When the fix is ready, dealers will update the vehicle’s Powertrain Control Module (PCM) to the latest level software. Dealers will also inspect the vehicle’s transmission for Park system damage and replace damaged transmission components as needed. We anticipate the remedy will be ready in the second quarter of 2027.
Check if your vehicle is included in this recall by entering your Vehicle Identification Number (VIN). Once a repair is available, customers will be notified by mail.
Complimentary Ford Pickup & Delivery and Ford Mobile Service may be provided at participating Ford Dealerships once the software update and parts are available.*
For questions or concerns about safety recall 26S48, please call us at 1-866-436-7332. A Ford recall team member will be happy to assist you.
RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 or visit ford.com/support.
FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro™ Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. You can also contact us at Ford Pro. Representatives are available Monday through Friday, 7:00 a.m. to 11:00 p.m., and Saturday, 7:00 a.m. to 5:00 p.m. ET.
HEARING IMPAIRED: Dial 1-800-232-5952 (TDD). Representatives are available Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
*Ford Pickup & Delivery and Ford Mobile Service are offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible for Ford Pickup & Delivery and will require a Roadside event. See your Ford Dealer for details.
**Ford received the lowest rate of reported problems among mass market brands in the JD Power 2026 U.S. Initial Quality Study of new-vehicle owners’ experiences after 90 days of ownership. Visit jdpower.com/awards for more information. Awards based on 2026 model year. Newer models may be shown.
†Ford received the highest score in the truck segment in the JD Power 2026 U.S. Customer Service Index Study of customers’ satisfaction with service at a franchised dealer or independent service facility for maintenance or repair work among owners and lessees of 1-to-3-year-old vehicles. Visit jdpower.com/awards for more details.
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