Recall Reference Number: 26S28
Making vehicles you can count on is our most important job. That’s why we take extensive steps to ensure product quality and why we’re committed to fixing issues that come up after roll out.
A safety recall has been issued for 2015–2017 F-150 trucks:
An intermittent signal loss from the Transmission Range Sensor (TRS) is causing an unexpected downshift to a lower gear, which can cause rear wheels to slide or lock up momentarily.
If your vehicle is included in this safety recall, take your vehicle to a dealer immediately. You should have received a written notification if your vehicle is included. Check open safety recalls.
We are working toward July 1, 2026, to make a repair readily available for this recall. A Powertrain Control Module (PCM) software update will prevent unintended downshifts. Plus, a 15-year/150,000-mile extended warranty will be provided for lead frame replacement if specific diagnostic codes appear.
Check if your vehicle is included in this recall by entering your Vehicle Identification Number (VIN). Once a repair is available, customers will be notified by mail.
Ford Mobile Service is not available for this repair. Complimentary Ford Pickup & Delivery may be provided at participating Ford Dealerships.*
For questions or concerns about safety recall 26S28, please call us at 866-436-7332. A Ford recall team member will be happy to assist you.
RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 or visit ford.com/support.
FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro® Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. You can also contact us at Ford Pro. Representatives are available Monday through Friday, 7:00 a.m. to 11:00 p.m., and Saturday, 7:00 a.m. to 5:00 p.m. ET.
HEARING IMPAIRED: Dial 1-800-232-5952 (TDD). Representatives are available Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
*Ford Pickup & Delivery service is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event. See your Ford Dealer for details.
**Ford received the highest score in the truck segment in the JD Power 2026 U.S. Customer Service Index Study of customers’ satisfaction with service at a franchised dealer or independent service facility for maintenance or repair work among owners and lessees of 1-to-3-year-old vehicles. Visit jdpower.com/awards for more details.
†Ford Mobile Service is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges.
††Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A non-operational vehicle is not eligible and will require a Roadside event. See your Ford Dealer for details.
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