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Reviews on the product and not the customer’s Sales or Service experience
Last updated on 12/12/2025
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Issue Date
2024-01-19
Campaign
24S02/24V031
Description
In some of the affected vehicles, it may be possible that some of the exterior a-pillar applique trim clip attachments are not properly engaged due to improper assembly or repair. If this occurs, the a-pillar applique trim, which borders the right and left side of the windshield, may be loose, missing or become detached.
Safety Risk
An exterior a-pillar trim part that detaches while driving can create a road hazard for other road users, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect and repair any loose or missing exterior a-pillar trim moldings free of charge parts and labor. A temporary repair may also be completed as needed.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2014-01-06
Campaign
13S14/14E001000
Description
Ford Motor Company is recalling certain replacement steering gears installed on model year 2011-2012 explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.
Safety Risk
The inability to steer the vehicle increases the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace the steering gear free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-03-23
Campaign
15S11/15V171
Description
The interior door handle return spring may become unseated, resulting in an interior handle that is floppy or does not return to the fully stowed position after actuation. While the door latch actuation and engagement during normal vehicle usage and operation is unaffected, this condition may allow a door to unlatch during a side impact crash. Ford is not aware of any reports of accident or injury related to this condition.
Safety Risk
Ford Motor Company has authorized your dealer to inspect the interior door handle assemblies. For interior door handles that pass the inspection, your dealer will install reinforcements. For interior door handles that do not pass the inspection, your dealer will install a revised interior door handle. This service will be performed free of charge parts and labor.
Remedy
Ford Motor Company has authorized your dealer to inspect the interior door handle assemblies.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2013-11-25
Campaign
13S12/13V584000
Description
On your vehicle, localized overheating of the engine cylinder head may cause the cylinder head to crack, causing an oil leak that may result in a fire in the engine compartment NHTSA recall 13V-583.
Safety Risk
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Ford Motor Company has authorized your dealer to make repairs to address potential overheating that may result in a fire in the engine compartment, and to inspect the installation of the fuel line jumper and replace it if necessary. These enhancements and repairs will be completed free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-11-04
Campaign
21S43/21V746
Description
Vehicles exposed to a corrosive environment where road salt is used extensively during winter months, could experience a seized rear suspension toe link ball joint resulting in a fractured rear suspension toe link. While your vehicle was not originally built with rear toe link ball joints susceptible to this condition, our records indicate that susceptible components were subsequently installed on your vehicle during rear suspension service.
Safety Risk
A seized toe link ball joint can cause a toe link fracture. Rear toe link fracture while driving could result in unusual vehicle handling characteristics, or difficulty controlling the vehicle, and may increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect both toe link connections to confirm that a susceptible ball joint was installed. If your vehicle has a susceptible ball joint installed then your dealer will replace both rear toe links with an updated design. These services must be performed on all affected vehicles at no charge to the vehicle owner.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-06-10
Campaign
19S17/19V435
Description
On your vehicle, frequent full articulation of the rear suspension may increase the stress on the rear suspension toe link, which may, over time, result in a toe link fracture.
Safety Risk
Rear toe link fracture while driving could result in a noise, a sudden change in vehicle handling, or difficulty controlling the vehicle increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace your rear suspension toe links free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2011-07-29
Campaign
11S21/11V385000
Description
Ford is recalling certain 1997 through 2003 model year Ford F-150, 2004 model year Ford F-150 heritage, 1997 through 1999 model year F-250 less than 8,500 lbs. Gross vehicle weight rating - gvwr, and 2002 and 2003 Lincoln blackwood vehicles manufactured from June 20, 1995, through August 4, 2004, originally sold, or currently registered in, connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia. Prolonged exposure to road deicing chemicals may cause severe corrosion of the fuel tank straps which secure the tank to the vehicle.
Safety Risk
As a result of the corrosion, one or both straps may fail allowing the fuel lines to separate from the tank, or in some cases, causing the tank to contact the ground. Either scenario may result in a fuel leak presenting a fire hazard.
Remedy
Ford Motor Company has authorized your dealer to install either new fuel tank straps or a new fuel tank strap reinforcement kit. Both include additional corrosion protection and are provided free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2014-05-29
Campaign
14S06/14V286
Description
Ford Motor Company (ford) is recalling certain model year 2011-2013 Ford explorer vehicles manufactured may 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the Motor position sensor signal resulting in a shut down of the power steering assist.
Safety Risk
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Remedy
Ford Motor Company has authorized your dealer to update the power steering control module to prevent loss of steering assist while driving due to a Motor position sensor fault.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-10-30
Campaign
20S62/20V675
Description
Our records indicate that a Ford safety recall was previously performed on your vehicle to replace the rear suspension toe links. Assessment of field data indicates that the ball joint used to attach the rear toe link may be susceptible to seizing in certain high corrosion areas. A seized toe link ball joint can increase bending stresses in the toe link and potentially lead to a fracture.
Safety Risk
Rear toe link fracture while driving could result in unusual vehicle handling characteristics, or difficulty controlling the vehicle and may increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect both rear toe link ball joints and, if necessary, replace the rear wheel knuckle(s), and adjust rear toe free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2011-02-02
Campaign
11C15/11V063000
Description
Ford is recalling certain model year 2011 explorer vehicles manufactured from July 15, 2010, through December 13, 2010, equipped with second row 60 percent seats with manual recliner mechanisms that may have components that are out of dimensional specification. These seats fail to conform to the requirements of federal Motor vehicle safety standard no. 207, seating systems.
Safety Risk
In the event of a crash, the seat back may not provide the required strength, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to replace the 2ND row seat recliner free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2017-03-27
Campaign
17S09/17V209
Description
On your vehicle, localized overheating of the engine cylinder head may cause the cylinder head to crack.
Safety Risk
A cylinder head crack may cause an oil leak that may result in a fire in the engine compartment.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to install a coolant level sensor system free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-04-23
Campaign
15S16/15V246
Description
A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential that the door may unlatch while driving. Ford is aware of two allegations of injury (soreness) resulting from an unlatched door bouncing back when the customer attempted to close it, and one accident allegation when an unlatched door swung open and struck the adjacent vehicle while the driver was pulling into a parking space.
Safety Risk
A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential the door may unlatch while driving, increasing the risk of injury.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace all four door latches free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
17S11
Description
Rear toe link mud packing - 3 provinces
Next Steps
Contact your dealer for next steps.
Campaign:
13E04
Description
Pcm configuration error
Next Steps
Contact your dealer for next steps.
Campaign:
21R02
Description
Rear toe link inspection replacement
Next Steps
Contact your dealer for next steps.
Campaign:
22N01
Description
Rear wheel knuckle replacement
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
19K03
Description
SYNC with myford and mylincoln touch
Next Steps
Contact your dealer for next steps.
Campaign:
11A02
Description
SYNC with myford/mylincoln touch - performance upgrade
Next Steps
Contact your dealer for next steps.
Campaign:
12Y02
Description
Ford component sales apim for 12A04
Next Steps
Contact your dealer for next steps.
Campaign:
15N01
Description
Epas steering efforts
Next Steps
Contact your dealer for next steps.
Campaign:
21R01
Description
Rear toe link replacement
Next Steps
Contact your dealer for next steps.
Campaign:
17N03
Description
Carbon monoxide concerns
Next Steps
Contact your dealer for next steps.
Campaign:
19N05
Description
Exhaust co extension
Next Steps
Contact your dealer for next steps.
Campaign:
61A01
Description
Ford component sales for 11A01_A02_A03
Next Steps
Contact your dealer for next steps.
Campaign:
12B36
Description
Pcm reprogram - cooling fan strategy
Next Steps
Contact your dealer for next steps.
Campaign:
12Y03
Description
Fcs map card claims for 12A04 customer repairs
Next Steps
Contact your dealer for next steps.
Campaign:
12A04
Description
SYNC with myford/mylincoln touch - application performance upgrade
Next Steps
Contact your dealer for next steps.
Campaign:
12M01
Description
SYNC with myford/mylincoln touch - accessory protocol interface module (apim) warranty extension
Next Steps
Contact your dealer for next steps.
Campaign:
66F66
Description
Test partcip na
Next Steps
Contact your dealer for next steps.
Campaign:
12M02
Description
SYNC with myford mylincoln touch warranty extension covering accessory protocol interface module apim
Next Steps
Contact your dealer for next steps.
Issue Date
2024-01-19
Campaign
24S02/24V031
Description
In some of the affected vehicles, it may be possible that some of the exterior a-pillar applique trim clip attachments are not properly engaged due to improper assembly or repair. If this occurs, the a-pillar applique trim, which borders the right and left side of the windshield, may be loose, missing or become detached.
Safety Risk
An exterior a-pillar trim part that detaches while driving can create a road hazard for other road users, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect and repair any loose or missing exterior a-pillar trim moldings free of charge parts and labor. A temporary repair may also be completed as needed.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2014-01-06
Campaign
13S14/14E001000
Description
Ford Motor Company is recalling certain replacement steering gears installed on model year 2011-2012 explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.
Safety Risk
The inability to steer the vehicle increases the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace the steering gear free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-03-23
Campaign
15S11/15V171
Description
The interior door handle return spring may become unseated, resulting in an interior handle that is floppy or does not return to the fully stowed position after actuation. While the door latch actuation and engagement during normal vehicle usage and operation is unaffected, this condition may allow a door to unlatch during a side impact crash. Ford is not aware of any reports of accident or injury related to this condition.
Safety Risk
Ford Motor Company has authorized your dealer to inspect the interior door handle assemblies. For interior door handles that pass the inspection, your dealer will install reinforcements. For interior door handles that do not pass the inspection, your dealer will install a revised interior door handle. This service will be performed free of charge parts and labor.
Remedy
Ford Motor Company has authorized your dealer to inspect the interior door handle assemblies.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2013-11-25
Campaign
13S12/13V584000
Description
On your vehicle, localized overheating of the engine cylinder head may cause the cylinder head to crack, causing an oil leak that may result in a fire in the engine compartment NHTSA recall 13V-583.
Safety Risk
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Ford Motor Company has authorized your dealer to make repairs to address potential overheating that may result in a fire in the engine compartment, and to inspect the installation of the fuel line jumper and replace it if necessary. These enhancements and repairs will be completed free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-11-04
Campaign
21S43/21V746
Description
Vehicles exposed to a corrosive environment where road salt is used extensively during winter months, could experience a seized rear suspension toe link ball joint resulting in a fractured rear suspension toe link. While your vehicle was not originally built with rear toe link ball joints susceptible to this condition, our records indicate that susceptible components were subsequently installed on your vehicle during rear suspension service.
Safety Risk
A seized toe link ball joint can cause a toe link fracture. Rear toe link fracture while driving could result in unusual vehicle handling characteristics, or difficulty controlling the vehicle, and may increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect both toe link connections to confirm that a susceptible ball joint was installed. If your vehicle has a susceptible ball joint installed then your dealer will replace both rear toe links with an updated design. These services must be performed on all affected vehicles at no charge to the vehicle owner.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-06-10
Campaign
19S17/19V435
Description
On your vehicle, frequent full articulation of the rear suspension may increase the stress on the rear suspension toe link, which may, over time, result in a toe link fracture.
Safety Risk
Rear toe link fracture while driving could result in a noise, a sudden change in vehicle handling, or difficulty controlling the vehicle increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace your rear suspension toe links free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2011-07-29
Campaign
11S21/11V385000
Description
Ford is recalling certain 1997 through 2003 model year Ford F-150, 2004 model year Ford F-150 heritage, 1997 through 1999 model year F-250 less than 8,500 lbs. Gross vehicle weight rating - gvwr, and 2002 and 2003 Lincoln blackwood vehicles manufactured from June 20, 1995, through August 4, 2004, originally sold, or currently registered in, connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia. Prolonged exposure to road deicing chemicals may cause severe corrosion of the fuel tank straps which secure the tank to the vehicle.
Safety Risk
As a result of the corrosion, one or both straps may fail allowing the fuel lines to separate from the tank, or in some cases, causing the tank to contact the ground. Either scenario may result in a fuel leak presenting a fire hazard.
Remedy
Ford Motor Company has authorized your dealer to install either new fuel tank straps or a new fuel tank strap reinforcement kit. Both include additional corrosion protection and are provided free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2014-05-29
Campaign
14S06/14V286
Description
Ford Motor Company (ford) is recalling certain model year 2011-2013 Ford explorer vehicles manufactured may 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the Motor position sensor signal resulting in a shut down of the power steering assist.
Safety Risk
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Remedy
Ford Motor Company has authorized your dealer to update the power steering control module to prevent loss of steering assist while driving due to a Motor position sensor fault.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-10-30
Campaign
20S62/20V675
Description
Our records indicate that a Ford safety recall was previously performed on your vehicle to replace the rear suspension toe links. Assessment of field data indicates that the ball joint used to attach the rear toe link may be susceptible to seizing in certain high corrosion areas. A seized toe link ball joint can increase bending stresses in the toe link and potentially lead to a fracture.
Safety Risk
Rear toe link fracture while driving could result in unusual vehicle handling characteristics, or difficulty controlling the vehicle and may increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect both rear toe link ball joints and, if necessary, replace the rear wheel knuckle(s), and adjust rear toe free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2011-02-02
Campaign
11C15/11V063000
Description
Ford is recalling certain model year 2011 explorer vehicles manufactured from July 15, 2010, through December 13, 2010, equipped with second row 60 percent seats with manual recliner mechanisms that may have components that are out of dimensional specification. These seats fail to conform to the requirements of federal Motor vehicle safety standard no. 207, seating systems.
Safety Risk
In the event of a crash, the seat back may not provide the required strength, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to replace the 2ND row seat recliner free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2017-03-27
Campaign
17S09/17V209
Description
On your vehicle, localized overheating of the engine cylinder head may cause the cylinder head to crack.
Safety Risk
A cylinder head crack may cause an oil leak that may result in a fire in the engine compartment.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to install a coolant level sensor system free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-04-23
Campaign
15S16/15V246
Description
A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential that the door may unlatch while driving. Ford is aware of two allegations of injury (soreness) resulting from an unlatched door bouncing back when the customer attempted to close it, and one accident allegation when an unlatched door swung open and struck the adjacent vehicle while the driver was pulling into a parking space.
Safety Risk
A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential the door may unlatch while driving, increasing the risk of injury.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace all four door latches free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
17S11
Description
Rear toe link mud packing - 3 provinces
Next Steps
Contact your dealer for next steps.
Campaign:
13E04
Description
Pcm configuration error
Next Steps
Contact your dealer for next steps.
Campaign:
21R02
Description
Rear toe link inspection replacement
Next Steps
Contact your dealer for next steps.
Campaign:
22N01
Description
Rear wheel knuckle replacement
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
19K03
Description
SYNC with myford and mylincoln touch
Next Steps
Contact your dealer for next steps.
Campaign:
11A02
Description
SYNC with myford/mylincoln touch - performance upgrade
Next Steps
Contact your dealer for next steps.
Campaign:
12Y02
Description
Ford component sales apim for 12A04
Next Steps
Contact your dealer for next steps.
Campaign:
15N01
Description
Epas steering efforts
Next Steps
Contact your dealer for next steps.
Campaign:
21R01
Description
Rear toe link replacement
Next Steps
Contact your dealer for next steps.
Campaign:
17N03
Description
Carbon monoxide concerns
Next Steps
Contact your dealer for next steps.
Campaign:
19N05
Description
Exhaust co extension
Next Steps
Contact your dealer for next steps.
Campaign:
61A01
Description
Ford component sales for 11A01_A02_A03
Next Steps
Contact your dealer for next steps.
Campaign:
12B36
Description
Pcm reprogram - cooling fan strategy
Next Steps
Contact your dealer for next steps.
Campaign:
12Y03
Description
Fcs map card claims for 12A04 customer repairs
Next Steps
Contact your dealer for next steps.
Campaign:
12A04
Description
SYNC with myford/mylincoln touch - application performance upgrade
Next Steps
Contact your dealer for next steps.
Campaign:
12M01
Description
SYNC with myford/mylincoln touch - accessory protocol interface module (apim) warranty extension
Next Steps
Contact your dealer for next steps.
Campaign:
66F66
Description
Test partcip na
Next Steps
Contact your dealer for next steps.
Campaign:
12M02
Description
SYNC with myford mylincoln touch warranty extension covering accessory protocol interface module apim
Next Steps
Contact your dealer for next steps.
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