Last updated on 05/09/2026
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
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You can also for recalls on a vehicle.
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Issue Date
2023-07-25
Campaign
23S36/23V502
Description
On your vehicle, it may be possible for the pawl spring tab inside one or more of the front door latches to break. This condition will typically prevent the door from latching. In certain situations, where the door is able to be closed, the door may unlatch while driving.
Safety Risk
If you are able to latch the door after repeated attempts to shut the door, the door may potentially unlatch while driving, increasing the risk of injury.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the front left and right door latches, free of charge parts and labor. Please call your dealer without delay and request a service date for recall 23S36. Provide the dealer with your vin, which is printed near your name at the beginning of this letter. Ford has not issued instructions to stop driving your vehicle under this safety recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-07-25
Campaign
23S36/23V502
Description
On your vehicle, it may be possible for the pawl spring tab inside one or more of the front door latches to break. This condition will typically prevent the door from latching. In certain situations, where the door is able to be closed, the door may unlatch while driving.
Safety Risk
If you are able to latch the door after repeated attempts to shut the door, the door may potentially unlatch while driving, increasing the risk of injury.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the front left and right door latches, free of charge parts and labor. Please call your dealer without delay and request a service date for recall 23S36. Provide the dealer with your vin, which is printed near your name at the beginning of this letter. Ford has not issued instructions to stop driving your vehicle under this safety recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable.
Next Steps
Contact your dealer for more information to schedule the free service.