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Reviews on the product and not the customer’s Sales or Service experience
Last updated on 01/15/2026
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Ask a question or search by keyword. If you need more, you can contact us.
Issue Date
2025-10-27
Campaign
25SB3/25E070
Description
On your vehicle, it may be possible that the installed remanufactured transmission is missing an internal bearing.
Safety Risk
This may result in the transmission having harsh shifts, shudder or vibration, getting stuck in certain gears or check engine light cel illumination. This may also result in the transmission not engaging park, increasing the risk of a crash or injury.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-12-11
Campaign
24C39/24V852
Description
The air bag warning label was not installed on your vehicle.
Safety Risk
A missing airbag warning label can lead to a lack of customer awareness of the airbag system and its deployment in the event of a crash and can potentially hinder your understanding of the airbag system functionality, increasing the risk of a crash.
Remedy
Please review the air bag warning label provided with this letter. No other action is required.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-08-28
Campaign
19C07/19V633
Description
On your vehicle, one or more of the seatbacks may have an improperly assembled recliner mechanism.
Safety Risk
A seatback with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in the event of a crash, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to inspect the seat backs and replace it if necessary free of charge - parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-06-21
Campaign
24S45/24E055
Description
The secondary digital torque sensor in your vehicles steering gear was calibrated with an inverted polarity. If the primary steering torque sensor experiences a failure or fault, the inverted polarity on the secondary sensor may cause the steering wheel to begin oscillating without warning alternating clockwisecounterclockwise when attempting to steer, due to the electric power assisted steering epas providing unintended steering assist.
Safety Risk
Unintended steering assist can lead to loss of vehicle control while driving, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram the power steering control module pscm free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-02-09
Campaign
24S06/24V099
Description
On some of the affected vehicles, the driver and or front passenger seatbelt retractor pretensioners may deploy inadvertently while the vehicles engine is on.
Safety Risk
Inadvertent deployment of the retractor pretensioner will result in the seatbelt being locked in position and will not retract or extend, which is noticeable to the occupant. A seatbelt that does not retract or extend may result in injury in the event of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect and, if necessary, replace the front seat belt retractors free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-03-28
Campaign
25S31/25V197
Description
On some of the affected vehicles, the driver and or front passenger seatbelt retractor pretensioners may deploy inadvertently while the vehicles engine is on. If you already had 24S06 performed on your vehicle, Ford Lincoln is looking to inspect your vehicle again for more pretensioner date codes that have been determined to be defective.
Safety Risk
Inadvertent deployment of the retractor pretensioner will result in the seatbelt being locked in position and will not retract or extend, which is noticeable to the occupant. A seatbelt that does not retract or extend may result in injury in the event of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company Lincoln has authorized your dealer retailer to inspect and, if necessary, replace the front seat belt retractors free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-06-09
Campaign
23C20/23V420
Description
On your vehicle, the supplemental owners guide does not include an accurate description of all head restraints and instructions for adjusting or removing certain center head restraints
Safety Risk
Customers do not have access to an accurate description of all head restraints and instructions for adjusting or removing certain center head restraints. Inability to access this information increases the risk of injury in the event of a crash.
Remedy
Ford Motor Company has provided an addendum, with the owner notification letter, that includes an accurate description of all head restraints and describes how to adjust and remove the head restraints for certain center seating positions. Please place the head restraint owners manual addendum provided with this letter in your vehicles glovebox with the supplemental owners guide. You do not need to visit your dealer, but you have the option to take your vehicle to a Ford or Lincoln dealer for assistance with properly installing the mailed owners manual addendum into your vehicles glovebox, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-10-25
Campaign
19S36/19V773
Description
: in some of the affected vehicles, the fastener that attaches the rear toe link to the frame may not have been properly tightened during assembly. An improperly secured rear toe link fastener could allow the rear toe link to become disconnected while driving.
Safety Risk
Disconnection of a rear toe link while driving could significantly diminish steering control, increasing the risk of injury or crash.
Remedy
Ford Motor Company has authorized your dealer to verify your vehicles rear toe link to frame fasteners are tightened to the correct torque, check and adjust the rear toe alignment and inspect the rear tires free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-05-08
Campaign
20S21/20V263
Description
Typically, if you were to turn off your vehicle without it being in the park position, you should hear an audible chime and a not in park warning message should display in your instrument cluster. However, on your vehicle, it may be possible that the not in park warning message disappears too quickly with a shortened audible chime.
Safety Risk
If you were to exit the vehicle without it being in the park position or without the parking brake applied, it could result in unintended vehicle movement, increasing the risk of injury or crash.
Remedy
Ford Motor Company has authorized your dealer to reprogram the instrument panel cluster free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
24E13
Description
Powertrain control module pcm reprograming
Next Steps
Contact your dealer for next steps.
Campaign:
19B15
Description
Cam cover torque
Next Steps
Contact your dealer for next steps.
Campaign:
21B10
Description
Powertrain control module reprogram for cam phaser rattle
Next Steps
Contact your dealer for next steps.
Campaign:
21N08
Description
Pcm reprogram due to engine shudder
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
21N03
Description
Cam phasers
Next Steps
Contact your dealer for next steps.
Issue Date
2025-10-27
Campaign
25SB3/25E070
Description
On your vehicle, it may be possible that the installed remanufactured transmission is missing an internal bearing.
Safety Risk
This may result in the transmission having harsh shifts, shudder or vibration, getting stuck in certain gears or check engine light cel illumination. This may also result in the transmission not engaging park, increasing the risk of a crash or injury.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-12-11
Campaign
24C39/24V852
Description
The air bag warning label was not installed on your vehicle.
Safety Risk
A missing airbag warning label can lead to a lack of customer awareness of the airbag system and its deployment in the event of a crash and can potentially hinder your understanding of the airbag system functionality, increasing the risk of a crash.
Remedy
Please review the air bag warning label provided with this letter. No other action is required.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-08-28
Campaign
19C07/19V633
Description
On your vehicle, one or more of the seatbacks may have an improperly assembled recliner mechanism.
Safety Risk
A seatback with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in the event of a crash, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to inspect the seat backs and replace it if necessary free of charge - parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-06-21
Campaign
24S45/24E055
Description
The secondary digital torque sensor in your vehicles steering gear was calibrated with an inverted polarity. If the primary steering torque sensor experiences a failure or fault, the inverted polarity on the secondary sensor may cause the steering wheel to begin oscillating without warning alternating clockwisecounterclockwise when attempting to steer, due to the electric power assisted steering epas providing unintended steering assist.
Safety Risk
Unintended steering assist can lead to loss of vehicle control while driving, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram the power steering control module pscm free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-02-09
Campaign
24S06/24V099
Description
On some of the affected vehicles, the driver and or front passenger seatbelt retractor pretensioners may deploy inadvertently while the vehicles engine is on.
Safety Risk
Inadvertent deployment of the retractor pretensioner will result in the seatbelt being locked in position and will not retract or extend, which is noticeable to the occupant. A seatbelt that does not retract or extend may result in injury in the event of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect and, if necessary, replace the front seat belt retractors free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-03-28
Campaign
25S31/25V197
Description
On some of the affected vehicles, the driver and or front passenger seatbelt retractor pretensioners may deploy inadvertently while the vehicles engine is on. If you already had 24S06 performed on your vehicle, Ford Lincoln is looking to inspect your vehicle again for more pretensioner date codes that have been determined to be defective.
Safety Risk
Inadvertent deployment of the retractor pretensioner will result in the seatbelt being locked in position and will not retract or extend, which is noticeable to the occupant. A seatbelt that does not retract or extend may result in injury in the event of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company Lincoln has authorized your dealer retailer to inspect and, if necessary, replace the front seat belt retractors free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-06-09
Campaign
23C20/23V420
Description
On your vehicle, the supplemental owners guide does not include an accurate description of all head restraints and instructions for adjusting or removing certain center head restraints
Safety Risk
Customers do not have access to an accurate description of all head restraints and instructions for adjusting or removing certain center head restraints. Inability to access this information increases the risk of injury in the event of a crash.
Remedy
Ford Motor Company has provided an addendum, with the owner notification letter, that includes an accurate description of all head restraints and describes how to adjust and remove the head restraints for certain center seating positions. Please place the head restraint owners manual addendum provided with this letter in your vehicles glovebox with the supplemental owners guide. You do not need to visit your dealer, but you have the option to take your vehicle to a Ford or Lincoln dealer for assistance with properly installing the mailed owners manual addendum into your vehicles glovebox, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-10-25
Campaign
19S36/19V773
Description
: in some of the affected vehicles, the fastener that attaches the rear toe link to the frame may not have been properly tightened during assembly. An improperly secured rear toe link fastener could allow the rear toe link to become disconnected while driving.
Safety Risk
Disconnection of a rear toe link while driving could significantly diminish steering control, increasing the risk of injury or crash.
Remedy
Ford Motor Company has authorized your dealer to verify your vehicles rear toe link to frame fasteners are tightened to the correct torque, check and adjust the rear toe alignment and inspect the rear tires free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-05-08
Campaign
20S21/20V263
Description
Typically, if you were to turn off your vehicle without it being in the park position, you should hear an audible chime and a not in park warning message should display in your instrument cluster. However, on your vehicle, it may be possible that the not in park warning message disappears too quickly with a shortened audible chime.
Safety Risk
If you were to exit the vehicle without it being in the park position or without the parking brake applied, it could result in unintended vehicle movement, increasing the risk of injury or crash.
Remedy
Ford Motor Company has authorized your dealer to reprogram the instrument panel cluster free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
24E13
Description
Powertrain control module pcm reprograming
Next Steps
Contact your dealer for next steps.
Campaign:
19B15
Description
Cam cover torque
Next Steps
Contact your dealer for next steps.
Campaign:
21B10
Description
Powertrain control module reprogram for cam phaser rattle
Next Steps
Contact your dealer for next steps.
Campaign:
21N08
Description
Pcm reprogram due to engine shudder
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
21N03
Description
Cam phasers
Next Steps
Contact your dealer for next steps.