Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣Fraud
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Last updated on 06/27/2026
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Ask a question or search by keyword. If you need more, you can contact us.
Issue Date
2024-03-11
Campaign
20C19/2020-454
Description
On your vehicle, the rear view camera could intermittently display a blank or distorted image.
Safety Risk
A rear view camera a rear view camera that intermittently displays a blank or distorted image may reduce the driver s view of what is behind the vehicle increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
19C07
Description
Mechanical seat recliner
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
20S65
Description
Driveshaft seam weld
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
22C25
Description
Seat belt reminder audible alert
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
23C12
Description
Explorer body control module software update
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
23C14
Description
Integrated computer screen software update
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
23S05
Description
Park system inspection and repair
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
23S16
Description
Rear axle bolt fractures
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
23S23
Description
Inoperative rear 360 degree camera with a blue screen
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
23S53
Description
High voltage battery diagnostic inspection
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
23S55
Description
Rear axle bolt fractures
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
24C39
Description
Missing dashboard air bag warning label
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
24S52
Description
Engine block breaches powertrain control module update
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
25S09
Description
Loose or missing seat restraint fasteners
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
25S22
Description
Rear axle bolt fractures pcm reprogramming
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
25S27
Description
Update ipmb software and perform 360 degree camera alignment
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
25S49
Description
Rear camera screen software update
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
25S67
Description
Second row seat easy entry switch inspection
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
25S72
Description
Update SYNC software
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
25SA4
Description
Block heater element replacement
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
25SB3
Description
Remanufactured transmission inspection
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
26C11
Description
SYNC screen update
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
26C18
Description
Second row left-hand and right-hand seat belt retractor floor bolt inspection
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
26S14
Description
Front wiper Motor repair
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
26S48
Description
Transmission parking system inspection
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
20B19
Description
Transmission shift hesitation dtcs P062C P2243
Next Steps
Contact your dealer for next steps.
Campaign:
21N13
Description
Front door latches and key replacement
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
22B37
Description
2020-2021 explorer and escape window switch chrome plating peeling
Next Steps
Contact your dealer for next steps.
Campaign:
22G07
Description
Electromagnetic compatibility upgrade
Next Steps
Contact your dealer for next steps.
Campaign:
22M03
Description
Replace front and or side cameras if foggy
Next Steps
Contact your dealer for next steps.
Campaign:
22N17
Description
Power window switch chrome tip replacement
Next Steps
Contact your dealer for next steps.
Campaign:
22P16
Description
Reprogram powertrain control module
Next Steps
Contact your dealer for next steps.
Campaign:
22P21
Description
Esc mode settings incorrectly configured
Next Steps
Contact your dealer for next steps.
Campaign:
23B64
Description
Battery energy control module becm software update
Next Steps
Contact your dealer for next steps.
Campaign:
24M01
Description
Replace front catalytic converters if required and inspect wire harness for runs roughmisfire condition
Next Steps
Contact your dealer for next steps.
Campaign:
24N01
Description
Rear axle bolt fractures
Next Steps
Contact your dealer for next steps.
Campaign:
24N10
Description
Engine block breaches
Next Steps
Contact your dealer for next steps.
Campaign:
25A20
Description
Administrative program for 25S49 for long term rental
Next Steps
Contact your dealer for next steps.
Campaign:
25L02
Description
Transmission control assembly reimbursement
Next Steps
Contact your dealer for next steps.
Campaign:
25N17
Description
Rear view camera replacement if required after dealer evaluation
Next Steps
Contact your dealer for next steps.
Campaign:
26N09
Description
Front windshield wiper Motor replacement, if required after dealer evaluation
Next Steps
Contact your dealer for next steps.
Issue Date
2024-03-11
Campaign
20C19/2020-454
Description
On your vehicle, the rear view camera could intermittently display a blank or distorted image.
Safety Risk
A rear view camera a rear view camera that intermittently displays a blank or distorted image may reduce the driver s view of what is behind the vehicle increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
19C07
Description
Mechanical seat recliner
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
20S65
Description
Driveshaft seam weld
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
22C25
Description
Seat belt reminder audible alert
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
23C12
Description
Explorer body control module software update
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
23C14
Description
Integrated computer screen software update
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
23S05
Description
Park system inspection and repair
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
23S16
Description
Rear axle bolt fractures
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
23S23
Description
Inoperative rear 360 degree camera with a blue screen
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
23S53
Description
High voltage battery diagnostic inspection
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
23S55
Description
Rear axle bolt fractures
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
24C39
Description
Missing dashboard air bag warning label
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
24S52
Description
Engine block breaches powertrain control module update
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
25S09
Description
Loose or missing seat restraint fasteners
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
25S22
Description
Rear axle bolt fractures pcm reprogramming
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
25S27
Description
Update ipmb software and perform 360 degree camera alignment
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
25S49
Description
Rear camera screen software update
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
25S67
Description
Second row seat easy entry switch inspection
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
25S72
Description
Update SYNC software
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
25SA4
Description
Block heater element replacement
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
25SB3
Description
Remanufactured transmission inspection
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
26C11
Description
SYNC screen update
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
26C18
Description
Second row left-hand and right-hand seat belt retractor floor bolt inspection
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
26S14
Description
Front wiper Motor repair
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
26S48
Description
Transmission parking system inspection
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
20B19
Description
Transmission shift hesitation dtcs P062C P2243
Next Steps
Contact your dealer for next steps.
Campaign:
21N13
Description
Front door latches and key replacement
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
22B37
Description
2020-2021 explorer and escape window switch chrome plating peeling
Next Steps
Contact your dealer for next steps.
Campaign:
22G07
Description
Electromagnetic compatibility upgrade
Next Steps
Contact your dealer for next steps.
Campaign:
22M03
Description
Replace front and or side cameras if foggy
Next Steps
Contact your dealer for next steps.
Campaign:
22N17
Description
Power window switch chrome tip replacement
Next Steps
Contact your dealer for next steps.
Campaign:
22P16
Description
Reprogram powertrain control module
Next Steps
Contact your dealer for next steps.
Campaign:
22P21
Description
Esc mode settings incorrectly configured
Next Steps
Contact your dealer for next steps.
Campaign:
23B64
Description
Battery energy control module becm software update
Next Steps
Contact your dealer for next steps.
Campaign:
24M01
Description
Replace front catalytic converters if required and inspect wire harness for runs roughmisfire condition
Next Steps
Contact your dealer for next steps.
Campaign:
24N01
Description
Rear axle bolt fractures
Next Steps
Contact your dealer for next steps.
Campaign:
24N10
Description
Engine block breaches
Next Steps
Contact your dealer for next steps.
Campaign:
25A20
Description
Administrative program for 25S49 for long term rental
Next Steps
Contact your dealer for next steps.
Campaign:
25L02
Description
Transmission control assembly reimbursement
Next Steps
Contact your dealer for next steps.
Campaign:
25N17
Description
Rear view camera replacement if required after dealer evaluation
Next Steps
Contact your dealer for next steps.
Campaign:
26N09
Description
Front windshield wiper Motor replacement, if required after dealer evaluation
Next Steps
Contact your dealer for next steps.