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Reviews on the product and not the customer’s Sales or Service experience
Last updated on 01/21/2026
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Ask a question or search by keyword. If you need more, you can contact us.
Issue Date
2022-03-25
Campaign
22S17/22V193
Description
The trailer brake controller on your vehicle may not properly apply the trailer brakes when towing a trailer equipped with an electric or electric-over-hydraulic brake system.
Safety Risk
This may result in no trailer brake function while driving, loss of trailer brakes, and extended stopping distances possibly resulting in a crash.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-15
Campaign
25S24/25V169
Description
According to fords records, the remedy software for safety recall 22S15 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 22S15 may still exist. Your vehicle may falsely detect that your transmission fluid pressure is too low, which can cause a wrench light to illuminate on the instrument panel cluster and the transmission to shift into a neutral state. This false detection can occur while driving and can occur at any speed. If it occurs, the vehicle will coast to a stop as if it is in neutral, and the electronic shifter will attempt to engage park below speeds of 2 MPH3 kph. Once the vehicle comes to a complete stop, the electronic shifter will automatically shift into park. Note vehicle function may be restored by turning the ignition completely off and then back on to start.
Safety Risk
A loss of vehicle mobility can increase the risk of crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram the powertrain control module pcm free of charge. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-12
Campaign
25S49/25V315
Description
On your vehicle, the infotainment screen may freeze followed by a black screen and a system reboot. If this occurs during a backing event, the rear-view image may be frozen, missing, or delayed.
Safety Risk
A frozen rear-view camera display image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has released software for 25S49. Your vehicle is capable of Ford software updates. When automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicles modem through the cellular network. Before the software is installed you will have to schedule a day and time when you will not need the vehicle for up to 8 hours while the installation is completed. Note refer to ford.comsupport for further information on your Ford software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 25S49 software free of charge under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-06-18
Campaign
25S57/25V348
Description
According to fords records, the remedy software for safety recall 24S38 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 24S38 may still exist. Your vehicle received an over-the-air ota software update that inadvertently caused the back-up lamps to not illuminate when the vehicle is engaged in reverse gear.
Safety Risk
Back-up lamps that do not illuminate when the vehicle is engaged in reverse gear may not alert other motorists or road users that the vehicle is reversing, increasing the risk of a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the body control module bcm software free of charge. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-12-16
Campaign
21S56/21V986
Description
On your vehicle, underbody insulators may loosen and contact the aluminum driveshaft, resulting in marking or scoring of the driveshaft. Continued contact may result in driveshaft fracture.
Safety Risk
A fractured driveshaft poses the risks of loss of motive power while driving, unintended vehicle movement while the vehicle is in park if the parking brake is not applied, and secondary damage to surrounding components. A fractured driveshaft may also contact the ground which may cause loss of control of the vehicle while driving. A fractured driveshaft increases the risk of injury or crash.
Remedy
Ford Motor Company has authorized your dealer to secure the underbody insulators, and inspect the driveshaft, fuel vapor lines and electrical connectors for damage and repair as necessary free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-06-10
Campaign
22S42/22V414
Description
On your vehicle, the front fuel tank bracket that helps secure the fuel tank may not have been installed properly.
Safety Risk
An improperly attached fuel tank bracket may result in reduced retention of the fuel tank and increase the risk of a fuel leak and fire.
Remedy
Ford Motor Company has authorized your dealer to perform a mobile or in dealership inspection, and or repair, free of charge parts and labor under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-08-12
Campaign
22S53/22V623
Description
On your vehicle, underbody insulators may have been installed in error. When present, underbody insulators may loosen and contact the aluminum driveshaft, resulting in marking or scoring of the driveshaft. Continued contact may result in driveshaft fracture.
Safety Risk
A fractured driveshaft poses the risks of loss of motive power while driving, unintended vehicle movement while the vehicle is in park if the parking brake is not applied, and secondary damage to surrounding components. A fractured driveshaft may also contact the ground which may cause loss of control of the vehicle while driving. A fractured driveshaft increases the risk of injury or crash.
Remedy
Ford Motor Company has authorized your dealer to inspect for the presence of either the driver or passenger-side underbody insulators. If present, your dealer will secure the underbody insulators, and inspect the driveshaft, fuel vapor lines and electrical connectors for damage and repair as necessary free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-03-13
Campaign
23S10/23V163
Description
On your vehicle, it may be possible for the vehicle wiper arms to perform erratically. This condition can potentially lead to a wiper arm that becomes inoperable andor separated from the vehicle.
Safety Risk
A wiper arm that becomes inoperable andor separated from the vehicle can result in reduced visibility in certain conditions, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the left and right front wiper arms as required free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-06-14
Campaign
24S38/24V443
Description
Your vehicle received an over-the-air ota software update that inadvertently caused the back-up lamps to not illuminate when the vehicle is engaged in reverse gear.
Safety Risk
Back-up lamps that do not illuminate when the vehicle is engaged in reverse gear may not alert other motorists or road users that the vehicle is reversing, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the body control module bcm software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-12-11
Campaign
24C39/24V852
Description
The air bag warning label was not installed on your vehicle.
Safety Risk
A missing airbag warning label can lead to a lack of customer awareness of the airbag system and its deployment in the event of a crash and can potentially hinder your understanding of the airbag system functionality, increasing the risk of a crash.
Remedy
Please review the air bag warning label provided with this letter. No other action is required.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-03-25
Campaign
22S15/22V188
Description
Your vehicle may falsely detect that your transmission fluid pressure is too low, which can cause a wrench light to illuminate on the instrument panel cluster and the transmission to shift into a neutral state. This false detection can occur while driving and can occur at any speed. If it occurs, the vehicle will coast to a stop as if it is in neutral, and the electronic shifter will attempt to engage park below speeds of 2 MPH3 kph. Once the vehicle comes to a complete stop, the electronic shifter will automatically shift into park.
Safety Risk
A loss of vehicle mobility can increase the risk of crash.
Remedy
Ford Motor Company has released software for 22S15. Your vehicle is capable of Ford power up software updates. When automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicles modem through the cellular network. Before installing the software, you will have to schedule a day and time through your vehicles SYNC screen when you will not need the vehicle for up to 10 minutes so that the installation can complete. Note refer to ford.comsupport for further information on your Ford power up software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 22S15 software free of charge parts and labor under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-04-14
Campaign
22S26/22V250
Description
On your vehicle, it may be possible for the vehicle wiper arms to perform erratically. This condition can potentially lead to a wiper arm that becomes inoperable andor separated from the vehicle.
Safety Risk
A wiper arm that becomes inoperable andor separated from the vehicle can result in reduced visibility in certain conditions.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the left and right front wiper arms as required free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-03-14
Campaign
22S12/22V142
Description
On your vehicle, the windshield wiper Motor may become inoperative, or cause the wipers to operate erratically and/or stop working.
Safety Risk
An inoperative wiper Motor has the potential for reduced visibility or loss of visibility in certain conditions, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the front windshield wiper Motor free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-07-21
Campaign
23S35/23V509
Description
On your vehicle, it may be possible for the rear axle wire harness to chafe over an extended period of time, damaging the electric parking brake wiring.
Safety Risk
Damaged electric parking brake wiring may lead to inadvertent parking brake application while driving, potentially resulting in loss of control of the vehicle and increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to repair or replace the rear axle wire harness free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-01-09
Campaign
22S71/22V842
Description
On your vehicle, the windshield wiper Motor may become inoperative, or cause the wipers to operate erratically and or stop working.
Safety Risk
An inoperative wiper Motor has the potential for reduced visibility or loss of visibility in certain conditions, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect and replace as required the front windshield wiper Motor free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-12-22
Campaign
23S65/23V896
Description
On your vehicle, the wheel end hub bolt in the rear axle may become loose or break. Continued driving with a broken bolt may lead to wear within the axle and damage the axle hub splines.
Safety Risk
This may initially result in a clicking noise as the bolt becomes loose and a rattle noise from the wheel cap if the bolt breaks. Vehicles with damaged axle hub splines may roll in park without the parking brake applied, or, alternatively, lose drive power, both of which may increase the risk of injury or a crash.
Remedy
Parts are now available to repair your vehicle. Please confirm parts availability with your dealer when scheduling an appointment. Ford Motor Company has authorized your dealer to replace both rh and lh rear axle half-shaft and hub assemblies free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-08-23
Campaign
24S55/24V635
Description
On your vehicle, it may be possible that an engine valve may crack and lead to an engine failure.
Safety Risk
An engine failure can lead to a loss of motive power which can increase the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect the vehicle with an engine valve inspection test free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-08
Campaign
25S75/25V455
Description
On your vehicle, it is possible to have a loss of fuel pressure and flow from the fuel tank due to fuel pump failure. This can cause a lack of fuel delivery to the engine and result in an engine stall while driving.
Safety Risk
An engine stall while driving increases the risk of a crash.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-30
Campaign
25SB7/25V729
Description
On your vehicle, the moonroof air deflector may become partially or fully detached. Prior to a full detachment, you may visually notice the air deflector separating from the front of the moonroof when opening or closing the moonroof. You may also hear wind noise or rattle noises if you are driving with the moonroof open.
Safety Risk
If the moonroof air deflector fully detaches while driving, this can create a road hazard for other road users, increasing the risk of a crash.
Remedy
Moonroof air deflector repair is now available to repair your vehicle. Ford Motor Company has authorized your dealer to repair your air deflector free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-02
Campaign
25S15/25V132
Description
According to fords records, the remedy software for safety recall 22S17 may not have been installed correctly during a prior dealership visit-because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 22S17 may still exist, and the trailer brake controller on your vehicle may not properly apply the trailer brakes when towing a trailer equipped with an electric or electric-over-hydraulic brake system.
Safety Risk
This may result in no trailer brake function while driving, loss of trailer brakes, and extended stopping distances possibly resulting in a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram the trailer brake controller free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-10-15
Campaign
21C26/21V805
Description
2022 super duty; 2021 F-150; 2021 navigator expedition side crash impact sensor damage open
Safety Risk
A vehicle with a damaged front door side impact pressure sensor module may not properly respond to a side impact event. This could lead to a degradation or loss of side impact airbag protection in a crash, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to replace both front door side impact sensors free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-08-24
Campaign
21C20/21V653
Description
On your vehicle, it may be possible that the driver and or passenger front outboard seatbelts may have the strap routed only through the anchor soft rubber trim sleeve, and not properly routed through the metal anchor eyelet.
Safety Risk
An improperly assembled seatbelt does not comply with the requirements specified by federal and canadian Motor vehicle safety standard fcmvss no. 208 occupant crash protection occupant protection in frontal impacts, 209 seat belt assemblies and 210 seat belt assembly anchorages and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to inspect, and if necessary, replace the front driver and or passenger seatbelt assembly free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-08-06
Campaign
25S73/25E042
Description
According to fords records, the remedy software for safety recall 22S38 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 22S38 may still exist. Our records indicate that your vehicle may have an installed suspect trailer brake controller, service part numbers ML3Z-19H332-AA ML3Z-19H332-BA ML3Z-19H332-CA, which may contain a software error if installed prior to March 29, 2022.
Safety Risk
This may result in loss of trailer brake functionality, which could result in extended stopping distance, increasing the risk of a crash.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-07-15
Campaign
21S33/21V533
Description
On your vehicle, the brake booster may not function as expected due to an internal fluid leak.
Safety Risk
This may result in longer brake pedal travel, higher brake pedal efforts and reduced braking, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace the electronic brake booster assembly free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-04-07
Campaign
21C06/21V090
Description
Windshield glass reattachment
Safety Risk
The windshield may not stay adequately retained in a crash, which may increase the risk of injury to an occupant in a crash.
Remedy
Ford Motor Company has authorized your dealer to remove the windshield and ensure proper reattachment free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-05-24
Campaign
21S25/21V381
Description
These vehicles were produced with two-piece driveshafts that may disconnect. The circlip used to secure the connection between the two driveshaft halves may have been improperly installed by the supplier.
Safety Risk
Separation of the two driveshaft halves may result in a loss of motive power without warning while driving, or unintended vehicle movement while the vehicle is in park if the parking brake is not applied, increasing the risk of crash.
Remedy
Ford Motor Company has authorized your dealer to inspect and if necessary, replace the driveshaft free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-05-29
Campaign
21S28/21v407
Description
The steering gear installed on your vehicle may have a damaged internal component. The steering gear ball nut retainer may be cracked.
Safety Risk
If the steering gear ball nut retainer is cracked, it can allow balls in the ball nut assembly to displace and wedge, displacing the retainer. This damage to the steering gear may result in increased steering efforts and the potential to not be able to turn the steering wheel while driving, increasing the risk of a crash.
Remedy
Dealers will remove and replace the steering gear assembly, free of charge
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
21E18
Description
Low pressure injectors
Next Steps
Contact your dealer for next steps.
Campaign:
23E01
Description
2020-22 3.0L6.7L diesel nox sensors missing preheat
Next Steps
Contact your dealer for next steps.
Campaign:
24E02
Description
Fuel injector quantity adjustments iqa value incorrect
Next Steps
Contact your dealer for next steps.
Campaign:
22L02
Description
Unsold vehicles - reinvoice window label replacement verification -sold vehicles - owner refund
Next Steps
Contact your dealer for next steps.
Campaign:
24N12
Description
Engine valve inspection test
Next Steps
Contact your dealer for next steps.
Campaign:
21M08
Description
Unintended tailgate opening
Next Steps
Contact your dealer for next steps.
Campaign:
22P08
Description
Bluecruiseactiveglide maps expiration
Next Steps
Contact your dealer for next steps.
Campaign:
23H07
Description
Body control module bcm replacement
Next Steps
Contact your dealer for next steps.
Campaign:
24N02
Description
2021 F150, 2021-22 ranger and everest
Next Steps
Contact your dealer for next steps.
Campaign:
25L02
Description
Transmission control assembly reimbursement
Next Steps
Contact your dealer for next steps.
Campaign:
21B32
Description
Trailer perimeter alarm
Next Steps
Contact your dealer for next steps.
Campaign:
21B52
Description
Powertrain control module reprogramming
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
25A20
Description
Administrative program for 25S49 for long term rental
Next Steps
Contact your dealer for next steps.
Campaign:
20U25
Description
Power running boards incorrect function
Next Steps
Contact your dealer for next steps.
Campaign:
21B37
Description
Pcm programming for oil minder update
Next Steps
Contact your dealer for next steps.
Campaign:
22B02
Description
Dealer installation of factory ordered accessories
Next Steps
Contact your dealer for next steps.
Campaign:
24N04
Description
Replacement of exhaust gas heat recovery system if failed
Next Steps
Contact your dealer for next steps.
Campaign:
24L03
Description
Particulate matter pm sensor reimbursement
Next Steps
Contact your dealer for next steps.
Campaign:
25M01
Description
Nitrogen oxide nox sensor replacement
Next Steps
Contact your dealer for next steps.
Campaign:
25M04
Description
Replacement of exhaust gas heat exchanger coolant spigot, if required
Next Steps
Contact your dealer for next steps.
Campaign:
20U24
Description
Blind spot monitoring system unresponsive
Next Steps
Contact your dealer for next steps.
Issue Date
2022-03-25
Campaign
22S17/22V193
Description
The trailer brake controller on your vehicle may not properly apply the trailer brakes when towing a trailer equipped with an electric or electric-over-hydraulic brake system.
Safety Risk
This may result in no trailer brake function while driving, loss of trailer brakes, and extended stopping distances possibly resulting in a crash.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-15
Campaign
25S24/25V169
Description
According to fords records, the remedy software for safety recall 22S15 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 22S15 may still exist. Your vehicle may falsely detect that your transmission fluid pressure is too low, which can cause a wrench light to illuminate on the instrument panel cluster and the transmission to shift into a neutral state. This false detection can occur while driving and can occur at any speed. If it occurs, the vehicle will coast to a stop as if it is in neutral, and the electronic shifter will attempt to engage park below speeds of 2 MPH3 kph. Once the vehicle comes to a complete stop, the electronic shifter will automatically shift into park. Note vehicle function may be restored by turning the ignition completely off and then back on to start.
Safety Risk
A loss of vehicle mobility can increase the risk of crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram the powertrain control module pcm free of charge. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-12
Campaign
25S49/25V315
Description
On your vehicle, the infotainment screen may freeze followed by a black screen and a system reboot. If this occurs during a backing event, the rear-view image may be frozen, missing, or delayed.
Safety Risk
A frozen rear-view camera display image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has released software for 25S49. Your vehicle is capable of Ford software updates. When automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicles modem through the cellular network. Before the software is installed you will have to schedule a day and time when you will not need the vehicle for up to 8 hours while the installation is completed. Note refer to ford.comsupport for further information on your Ford software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 25S49 software free of charge under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-06-18
Campaign
25S57/25V348
Description
According to fords records, the remedy software for safety recall 24S38 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 24S38 may still exist. Your vehicle received an over-the-air ota software update that inadvertently caused the back-up lamps to not illuminate when the vehicle is engaged in reverse gear.
Safety Risk
Back-up lamps that do not illuminate when the vehicle is engaged in reverse gear may not alert other motorists or road users that the vehicle is reversing, increasing the risk of a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the body control module bcm software free of charge. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-12-16
Campaign
21S56/21V986
Description
On your vehicle, underbody insulators may loosen and contact the aluminum driveshaft, resulting in marking or scoring of the driveshaft. Continued contact may result in driveshaft fracture.
Safety Risk
A fractured driveshaft poses the risks of loss of motive power while driving, unintended vehicle movement while the vehicle is in park if the parking brake is not applied, and secondary damage to surrounding components. A fractured driveshaft may also contact the ground which may cause loss of control of the vehicle while driving. A fractured driveshaft increases the risk of injury or crash.
Remedy
Ford Motor Company has authorized your dealer to secure the underbody insulators, and inspect the driveshaft, fuel vapor lines and electrical connectors for damage and repair as necessary free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-06-10
Campaign
22S42/22V414
Description
On your vehicle, the front fuel tank bracket that helps secure the fuel tank may not have been installed properly.
Safety Risk
An improperly attached fuel tank bracket may result in reduced retention of the fuel tank and increase the risk of a fuel leak and fire.
Remedy
Ford Motor Company has authorized your dealer to perform a mobile or in dealership inspection, and or repair, free of charge parts and labor under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-08-12
Campaign
22S53/22V623
Description
On your vehicle, underbody insulators may have been installed in error. When present, underbody insulators may loosen and contact the aluminum driveshaft, resulting in marking or scoring of the driveshaft. Continued contact may result in driveshaft fracture.
Safety Risk
A fractured driveshaft poses the risks of loss of motive power while driving, unintended vehicle movement while the vehicle is in park if the parking brake is not applied, and secondary damage to surrounding components. A fractured driveshaft may also contact the ground which may cause loss of control of the vehicle while driving. A fractured driveshaft increases the risk of injury or crash.
Remedy
Ford Motor Company has authorized your dealer to inspect for the presence of either the driver or passenger-side underbody insulators. If present, your dealer will secure the underbody insulators, and inspect the driveshaft, fuel vapor lines and electrical connectors for damage and repair as necessary free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-03-13
Campaign
23S10/23V163
Description
On your vehicle, it may be possible for the vehicle wiper arms to perform erratically. This condition can potentially lead to a wiper arm that becomes inoperable andor separated from the vehicle.
Safety Risk
A wiper arm that becomes inoperable andor separated from the vehicle can result in reduced visibility in certain conditions, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the left and right front wiper arms as required free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-06-14
Campaign
24S38/24V443
Description
Your vehicle received an over-the-air ota software update that inadvertently caused the back-up lamps to not illuminate when the vehicle is engaged in reverse gear.
Safety Risk
Back-up lamps that do not illuminate when the vehicle is engaged in reverse gear may not alert other motorists or road users that the vehicle is reversing, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the body control module bcm software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-12-11
Campaign
24C39/24V852
Description
The air bag warning label was not installed on your vehicle.
Safety Risk
A missing airbag warning label can lead to a lack of customer awareness of the airbag system and its deployment in the event of a crash and can potentially hinder your understanding of the airbag system functionality, increasing the risk of a crash.
Remedy
Please review the air bag warning label provided with this letter. No other action is required.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-03-25
Campaign
22S15/22V188
Description
Your vehicle may falsely detect that your transmission fluid pressure is too low, which can cause a wrench light to illuminate on the instrument panel cluster and the transmission to shift into a neutral state. This false detection can occur while driving and can occur at any speed. If it occurs, the vehicle will coast to a stop as if it is in neutral, and the electronic shifter will attempt to engage park below speeds of 2 MPH3 kph. Once the vehicle comes to a complete stop, the electronic shifter will automatically shift into park.
Safety Risk
A loss of vehicle mobility can increase the risk of crash.
Remedy
Ford Motor Company has released software for 22S15. Your vehicle is capable of Ford power up software updates. When automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicles modem through the cellular network. Before installing the software, you will have to schedule a day and time through your vehicles SYNC screen when you will not need the vehicle for up to 10 minutes so that the installation can complete. Note refer to ford.comsupport for further information on your Ford power up software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 22S15 software free of charge parts and labor under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-04-14
Campaign
22S26/22V250
Description
On your vehicle, it may be possible for the vehicle wiper arms to perform erratically. This condition can potentially lead to a wiper arm that becomes inoperable andor separated from the vehicle.
Safety Risk
A wiper arm that becomes inoperable andor separated from the vehicle can result in reduced visibility in certain conditions.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the left and right front wiper arms as required free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-03-14
Campaign
22S12/22V142
Description
On your vehicle, the windshield wiper Motor may become inoperative, or cause the wipers to operate erratically and/or stop working.
Safety Risk
An inoperative wiper Motor has the potential for reduced visibility or loss of visibility in certain conditions, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the front windshield wiper Motor free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-07-21
Campaign
23S35/23V509
Description
On your vehicle, it may be possible for the rear axle wire harness to chafe over an extended period of time, damaging the electric parking brake wiring.
Safety Risk
Damaged electric parking brake wiring may lead to inadvertent parking brake application while driving, potentially resulting in loss of control of the vehicle and increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to repair or replace the rear axle wire harness free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-01-09
Campaign
22S71/22V842
Description
On your vehicle, the windshield wiper Motor may become inoperative, or cause the wipers to operate erratically and or stop working.
Safety Risk
An inoperative wiper Motor has the potential for reduced visibility or loss of visibility in certain conditions, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect and replace as required the front windshield wiper Motor free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-12-22
Campaign
23S65/23V896
Description
On your vehicle, the wheel end hub bolt in the rear axle may become loose or break. Continued driving with a broken bolt may lead to wear within the axle and damage the axle hub splines.
Safety Risk
This may initially result in a clicking noise as the bolt becomes loose and a rattle noise from the wheel cap if the bolt breaks. Vehicles with damaged axle hub splines may roll in park without the parking brake applied, or, alternatively, lose drive power, both of which may increase the risk of injury or a crash.
Remedy
Parts are now available to repair your vehicle. Please confirm parts availability with your dealer when scheduling an appointment. Ford Motor Company has authorized your dealer to replace both rh and lh rear axle half-shaft and hub assemblies free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-08-23
Campaign
24S55/24V635
Description
On your vehicle, it may be possible that an engine valve may crack and lead to an engine failure.
Safety Risk
An engine failure can lead to a loss of motive power which can increase the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect the vehicle with an engine valve inspection test free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-08
Campaign
25S75/25V455
Description
On your vehicle, it is possible to have a loss of fuel pressure and flow from the fuel tank due to fuel pump failure. This can cause a lack of fuel delivery to the engine and result in an engine stall while driving.
Safety Risk
An engine stall while driving increases the risk of a crash.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-30
Campaign
25SB7/25V729
Description
On your vehicle, the moonroof air deflector may become partially or fully detached. Prior to a full detachment, you may visually notice the air deflector separating from the front of the moonroof when opening or closing the moonroof. You may also hear wind noise or rattle noises if you are driving with the moonroof open.
Safety Risk
If the moonroof air deflector fully detaches while driving, this can create a road hazard for other road users, increasing the risk of a crash.
Remedy
Moonroof air deflector repair is now available to repair your vehicle. Ford Motor Company has authorized your dealer to repair your air deflector free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-02
Campaign
25S15/25V132
Description
According to fords records, the remedy software for safety recall 22S17 may not have been installed correctly during a prior dealership visit-because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 22S17 may still exist, and the trailer brake controller on your vehicle may not properly apply the trailer brakes when towing a trailer equipped with an electric or electric-over-hydraulic brake system.
Safety Risk
This may result in no trailer brake function while driving, loss of trailer brakes, and extended stopping distances possibly resulting in a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram the trailer brake controller free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-10-15
Campaign
21C26/21V805
Description
2022 super duty; 2021 F-150; 2021 navigator expedition side crash impact sensor damage open
Safety Risk
A vehicle with a damaged front door side impact pressure sensor module may not properly respond to a side impact event. This could lead to a degradation or loss of side impact airbag protection in a crash, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to replace both front door side impact sensors free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-08-24
Campaign
21C20/21V653
Description
On your vehicle, it may be possible that the driver and or passenger front outboard seatbelts may have the strap routed only through the anchor soft rubber trim sleeve, and not properly routed through the metal anchor eyelet.
Safety Risk
An improperly assembled seatbelt does not comply with the requirements specified by federal and canadian Motor vehicle safety standard fcmvss no. 208 occupant crash protection occupant protection in frontal impacts, 209 seat belt assemblies and 210 seat belt assembly anchorages and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to inspect, and if necessary, replace the front driver and or passenger seatbelt assembly free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-08-06
Campaign
25S73/25E042
Description
According to fords records, the remedy software for safety recall 22S38 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 22S38 may still exist. Our records indicate that your vehicle may have an installed suspect trailer brake controller, service part numbers ML3Z-19H332-AA ML3Z-19H332-BA ML3Z-19H332-CA, which may contain a software error if installed prior to March 29, 2022.
Safety Risk
This may result in loss of trailer brake functionality, which could result in extended stopping distance, increasing the risk of a crash.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-07-15
Campaign
21S33/21V533
Description
On your vehicle, the brake booster may not function as expected due to an internal fluid leak.
Safety Risk
This may result in longer brake pedal travel, higher brake pedal efforts and reduced braking, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace the electronic brake booster assembly free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-04-07
Campaign
21C06/21V090
Description
Windshield glass reattachment
Safety Risk
The windshield may not stay adequately retained in a crash, which may increase the risk of injury to an occupant in a crash.
Remedy
Ford Motor Company has authorized your dealer to remove the windshield and ensure proper reattachment free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-05-24
Campaign
21S25/21V381
Description
These vehicles were produced with two-piece driveshafts that may disconnect. The circlip used to secure the connection between the two driveshaft halves may have been improperly installed by the supplier.
Safety Risk
Separation of the two driveshaft halves may result in a loss of motive power without warning while driving, or unintended vehicle movement while the vehicle is in park if the parking brake is not applied, increasing the risk of crash.
Remedy
Ford Motor Company has authorized your dealer to inspect and if necessary, replace the driveshaft free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-05-29
Campaign
21S28/21v407
Description
The steering gear installed on your vehicle may have a damaged internal component. The steering gear ball nut retainer may be cracked.
Safety Risk
If the steering gear ball nut retainer is cracked, it can allow balls in the ball nut assembly to displace and wedge, displacing the retainer. This damage to the steering gear may result in increased steering efforts and the potential to not be able to turn the steering wheel while driving, increasing the risk of a crash.
Remedy
Dealers will remove and replace the steering gear assembly, free of charge
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
21E18
Description
Low pressure injectors
Next Steps
Contact your dealer for next steps.
Campaign:
23E01
Description
2020-22 3.0L6.7L diesel nox sensors missing preheat
Next Steps
Contact your dealer for next steps.
Campaign:
24E02
Description
Fuel injector quantity adjustments iqa value incorrect
Next Steps
Contact your dealer for next steps.
Campaign:
22L02
Description
Unsold vehicles - reinvoice window label replacement verification -sold vehicles - owner refund
Next Steps
Contact your dealer for next steps.
Campaign:
24N12
Description
Engine valve inspection test
Next Steps
Contact your dealer for next steps.
Campaign:
21M08
Description
Unintended tailgate opening
Next Steps
Contact your dealer for next steps.
Campaign:
22P08
Description
Bluecruiseactiveglide maps expiration
Next Steps
Contact your dealer for next steps.
Campaign:
23H07
Description
Body control module bcm replacement
Next Steps
Contact your dealer for next steps.
Campaign:
24N02
Description
2021 F150, 2021-22 ranger and everest
Next Steps
Contact your dealer for next steps.
Campaign:
25L02
Description
Transmission control assembly reimbursement
Next Steps
Contact your dealer for next steps.
Campaign:
21B32
Description
Trailer perimeter alarm
Next Steps
Contact your dealer for next steps.
Campaign:
21B52
Description
Powertrain control module reprogramming
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
25A20
Description
Administrative program for 25S49 for long term rental
Next Steps
Contact your dealer for next steps.
Campaign:
20U25
Description
Power running boards incorrect function
Next Steps
Contact your dealer for next steps.
Campaign:
21B37
Description
Pcm programming for oil minder update
Next Steps
Contact your dealer for next steps.
Campaign:
22B02
Description
Dealer installation of factory ordered accessories
Next Steps
Contact your dealer for next steps.
Campaign:
24N04
Description
Replacement of exhaust gas heat recovery system if failed
Next Steps
Contact your dealer for next steps.
Campaign:
24L03
Description
Particulate matter pm sensor reimbursement
Next Steps
Contact your dealer for next steps.
Campaign:
25M01
Description
Nitrogen oxide nox sensor replacement
Next Steps
Contact your dealer for next steps.
Campaign:
25M04
Description
Replacement of exhaust gas heat exchanger coolant spigot, if required
Next Steps
Contact your dealer for next steps.
Campaign:
20U24
Description
Blind spot monitoring system unresponsive
Next Steps
Contact your dealer for next steps.