Recall Information

Description

Certain 2011-2015 F-350/450/550 ambulance and fire engine prep package vehicles may detect an exhaust gas temperature sensor (egt) fault that results in an incorrect egt sensor over temperature indication. An over temperature indication can result in implementation of a failure mode effects management (fmem) mode that could result in delayed patient care.

Safety Risk

Ford believes that a unique condition exists for ambulance and fire engine prep package vehicles when an fmem caused by an egt sensor fault can ultimately lead to an engine shut down and subsequent inability to quickly restart. If this condition were to occur when an ambulance or fire engine vehicle was transporting a patient or providing medical assistance, the eventual engine shut down and subsequent cool down period may delay medical treatment and increase the risk of injury to the patient.

Remedy

Ford Motor Company has authorized your dealer to reprogram your powertrain control module pcm free of charge to prevent any single egt sensor fault from causing the vehicle to enter a stop safely now mode.

Next Steps

Description

Ford Motor Company is recalling certain model year 2011-2012 F-350/450/550 ambulance package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.

Safety Risk

An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.

Remedy

Ford Motor Company has authorized your dealer to replace this exhaust temperature sensor free of charge parts and labor.

Next Steps

Description

Vehicles that are operated in high-corrosion environments associated with long-term exposure to road salt may experience corrosion underneath the fuel tank mounting reinforcement brackets at the weld seam that may cause a small hole to form in the fuel tank resulting in a fuel vapor leak or liquid fuel leak.

Safety Risk

A fuel leak in the presence of an ignition source could potentially result in a fire.

Remedy

Parts are now available to repair your vehicle. If you have not yet contacted your dealer to schedule service for this recall, please call your dealer without delay to schedule an appointment. At no charge to you, your dealer will inspect and either clean and treat or replace the fuel tank on your vehicle.

Next Steps

Campaign:

14E03

Description

Reprogram powertrain control module

Next Steps

Campaign:

18E03

Description

Powertrain control module reprogramming

Next Steps