Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣Fraud
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Last updated on 12/11/2025
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Issue Date
2024-02-28
Campaign
24S10/24V142
Description
On your vehicle, it may be possible that one or both rear quarter glass panels are not properly adhered to the hard top and may separate from your vehicle. You may observe wind noise, rattle noise or a water leak prior to glass separation.
Safety Risk
A rear quarter glass panel that separates from the vehicle while driving can create a road hazard, increasing the risk of crash.
Remedy
A complete repair procedure is now available. Ford Motor Company has authorized your dealer to remove and re-install both rear quarter glass panels free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-04-29
Campaign
24S28/24V142
Description
Your vehicle is equipped with a removable rear quarter glass panel on its drivers side. It may be possible that this glass panel is not adequately bonded to its mounting brackets and may separate from the vehicle.
Safety Risk
This may result in a wind or rattle noise or a water leak prior to rear quarter glass panel separation. A rear quarter panel glass panel that separates while driving can create a road hazard, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the drivers side quarter glass panel free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-13
Campaign
25S45/25V310
Description
On your vehicle, the nut on the ball joint, which secures the front upper control arm to the knuckle assembly, may not have been installed or torqued to specification. This can result in separation of the front upper control arm from the knuckle assembly.
Safety Risk
Separation of the connection between the front upper control arm and knuckle assembly may result in a loss of directional control, increasing the risk of a crash.
Remedy
Parts are available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect the ball joint fastener and re-tighten or repair it as necessary free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-15
Campaign
25SA4/25V685
Description
On your vehicle, the engine block heater element may overheat while the engine block heater system is plugged in.
Safety Risk
A short circuit in the engine block heater increases the risk of an underhood fire.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-02
Campaign
25S48/25V308
Description
On your vehicle, it may be possible the nuts attaching the front lower control arm to the frame may not have been torqued to specification, which can lead to separation of the front lower control arm from the frame.
Safety Risk
Separation of the front lower control arm from the frame can result in a loss of directional control, increasing the risk of a crash.
Remedy
A remedy is now available to repair your vehicle. Ford Motor Company has authorized your dealer to verify that the front lower control arm nuts to the frame and outer tie rod end jam nuts are torqued to specification. Dealers will tighten the fasteners and perform a front-end alignment. These services will be performed free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-03-14
Campaign
25S19/25V164
Description
On your vehicle, you may experience no reverse motion when the gear selector is placed in reverse. This may result in the vehicle moving forward with the gear selector in either the reverse or neutral position. The malfunction indicator light mil and wrench light will illuminate when this malfunction occurs.
Safety Risk
Unexpected vehicle motion can increase the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the main control valve body free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-09-16
Campaign
25S90/25V597
Description
On your vehicle, it may be possible the high-pressure fuel pump bolts were installed incorrectly at the assembly plant.
Safety Risk
Incorrectly installed bolts may result in reduced engine performance while driving or the movement of the high-pressure fuel pump, which could cause the fuel line tubes to fatigue and leak over time. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect the high-pressure fuel pump bolts and replace the necessary parts if needed, free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-10-16
Campaign
24S64/24V770
Description
On your vehicle, the nut on the ball joint, which secures the front upper control arm to the knuckle assembly, may not have been installed or torqued to specification. This can result in separation of the front upper control arm from the knuckle assembly.
Safety Risk
Separation of the connection between the front upper control arm and knuckle assembly may result in a loss of directional control, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Please confirm parts availability with your dealer when scheduling an appointment. Ford Motor Company has authorized your dealer to inspect the ball joint fastener and re-tighten or repair it as necessary free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-01-21
Campaign
25S01/25V025
Description
On your vehicle, it may be possible that the rear shock absorbers may experience corrosion between the external reservoir, mounting flange and the damper body, resulting in possible separation of the external reservoir. Customers may experience a bouncy ride, noise, or leaking fluid near the rear wheels prior to the detachment of an external reservoir.
Safety Risk
If a rear shock absorber external reservoir separates from the vehicle, it can create a potential road hazard for other road users, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect the rear shocks for leaking or missing rear shock absorber reservoirs and repair or replace free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-28
Campaign
25S78/25E047
Description
On your vehicle, the rear-view camera provided with a bronco dealer upfit package may not be compatible with the vehicle. This can result in a rear-view camera that does not display an image while in reverse.
Safety Risk
A rear-view camera that does not display an image while in reverse reduces the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Please confirm parts availability with your dealer when scheduling an appointment. Ford Motor Company has authorized your dealer to replace your rear-view camera free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-12
Campaign
25S49/25V315
Description
On your vehicle, the infotainment screen may freeze followed by a black screen and a system reboot. If this occurs during a backing event, the rear-view image may be frozen, missing, or delayed.
Safety Risk
A frozen rear-view camera display image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has released software for 25S49. Your vehicle is capable of Ford software updates. When automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicles modem through the cellular network. Before the software is installed you will have to schedule a day and time when you will not need the vehicle for up to 8 hours while the installation is completed. Note refer to ford.comsupport for further information on your Ford software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 25S49 software free of charge under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-03-08
Campaign
24S15/24V189
Description
The left-hand rear door may be opened from the inside of the vehicle when the child safety lock is in the on position. The proper function of the child safety lock prevents the opening of the rear door from inside the vehicle with the child safety lock on.
Safety Risk
If the left-hand child safety lock is not functioning correctly, the left-hand rear door may be opened from the inside of the vehicle, despite the indication of the child safety lock in the on position, increasing the risk of injury to an unrestrained second-row occupant.
Remedy
Ford Motor Company has authorized your dealer to perform an inspection of the rear door child safety locks and to replace the door latch, if necessary free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-02
Campaign
24S15/25V303
Description
The left-hand rear door may be opened from the inside of the vehicle when the child safety lock is in the on position. The proper function of the child safety lock prevents the opening of the rear door from inside the vehicle with the child safety lock on.
Safety Risk
If the left-hand child safety lock is not functioning correctly, the left-hand rear door may be opened from the inside of the vehicle, despite the indication of the child safety lock in the on position, increasing the risk of injury to an unrestrained second-row occupant.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to perform an inspection of the rear door child safety locks and to replace the door latch, if necessary, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
24N16
Description
Key function check
Next Steps
Contact your dealer for next steps.
Campaign:
24N17
Description
Soft top canopy replacement
Next Steps
Contact your dealer for next steps.
Campaign:
25L02
Description
Transmission control assembly reimbursement
Next Steps
Contact your dealer for next steps.
Campaign:
25A20
Description
Administrative program for 25S49 for long term rental
Next Steps
Contact your dealer for next steps.
Campaign:
24U11
Description
Key function check
Next Steps
Contact your dealer for next steps.
Issue Date
2024-02-28
Campaign
24S10/24V142
Description
On your vehicle, it may be possible that one or both rear quarter glass panels are not properly adhered to the hard top and may separate from your vehicle. You may observe wind noise, rattle noise or a water leak prior to glass separation.
Safety Risk
A rear quarter glass panel that separates from the vehicle while driving can create a road hazard, increasing the risk of crash.
Remedy
A complete repair procedure is now available. Ford Motor Company has authorized your dealer to remove and re-install both rear quarter glass panels free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-04-29
Campaign
24S28/24V142
Description
Your vehicle is equipped with a removable rear quarter glass panel on its drivers side. It may be possible that this glass panel is not adequately bonded to its mounting brackets and may separate from the vehicle.
Safety Risk
This may result in a wind or rattle noise or a water leak prior to rear quarter glass panel separation. A rear quarter panel glass panel that separates while driving can create a road hazard, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the drivers side quarter glass panel free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-13
Campaign
25S45/25V310
Description
On your vehicle, the nut on the ball joint, which secures the front upper control arm to the knuckle assembly, may not have been installed or torqued to specification. This can result in separation of the front upper control arm from the knuckle assembly.
Safety Risk
Separation of the connection between the front upper control arm and knuckle assembly may result in a loss of directional control, increasing the risk of a crash.
Remedy
Parts are available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect the ball joint fastener and re-tighten or repair it as necessary free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-15
Campaign
25SA4/25V685
Description
On your vehicle, the engine block heater element may overheat while the engine block heater system is plugged in.
Safety Risk
A short circuit in the engine block heater increases the risk of an underhood fire.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-02
Campaign
25S48/25V308
Description
On your vehicle, it may be possible the nuts attaching the front lower control arm to the frame may not have been torqued to specification, which can lead to separation of the front lower control arm from the frame.
Safety Risk
Separation of the front lower control arm from the frame can result in a loss of directional control, increasing the risk of a crash.
Remedy
A remedy is now available to repair your vehicle. Ford Motor Company has authorized your dealer to verify that the front lower control arm nuts to the frame and outer tie rod end jam nuts are torqued to specification. Dealers will tighten the fasteners and perform a front-end alignment. These services will be performed free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-03-14
Campaign
25S19/25V164
Description
On your vehicle, you may experience no reverse motion when the gear selector is placed in reverse. This may result in the vehicle moving forward with the gear selector in either the reverse or neutral position. The malfunction indicator light mil and wrench light will illuminate when this malfunction occurs.
Safety Risk
Unexpected vehicle motion can increase the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the main control valve body free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-09-16
Campaign
25S90/25V597
Description
On your vehicle, it may be possible the high-pressure fuel pump bolts were installed incorrectly at the assembly plant.
Safety Risk
Incorrectly installed bolts may result in reduced engine performance while driving or the movement of the high-pressure fuel pump, which could cause the fuel line tubes to fatigue and leak over time. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect the high-pressure fuel pump bolts and replace the necessary parts if needed, free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-10-16
Campaign
24S64/24V770
Description
On your vehicle, the nut on the ball joint, which secures the front upper control arm to the knuckle assembly, may not have been installed or torqued to specification. This can result in separation of the front upper control arm from the knuckle assembly.
Safety Risk
Separation of the connection between the front upper control arm and knuckle assembly may result in a loss of directional control, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Please confirm parts availability with your dealer when scheduling an appointment. Ford Motor Company has authorized your dealer to inspect the ball joint fastener and re-tighten or repair it as necessary free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-01-21
Campaign
25S01/25V025
Description
On your vehicle, it may be possible that the rear shock absorbers may experience corrosion between the external reservoir, mounting flange and the damper body, resulting in possible separation of the external reservoir. Customers may experience a bouncy ride, noise, or leaking fluid near the rear wheels prior to the detachment of an external reservoir.
Safety Risk
If a rear shock absorber external reservoir separates from the vehicle, it can create a potential road hazard for other road users, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect the rear shocks for leaking or missing rear shock absorber reservoirs and repair or replace free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-28
Campaign
25S78/25E047
Description
On your vehicle, the rear-view camera provided with a bronco dealer upfit package may not be compatible with the vehicle. This can result in a rear-view camera that does not display an image while in reverse.
Safety Risk
A rear-view camera that does not display an image while in reverse reduces the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Please confirm parts availability with your dealer when scheduling an appointment. Ford Motor Company has authorized your dealer to replace your rear-view camera free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-12
Campaign
25S49/25V315
Description
On your vehicle, the infotainment screen may freeze followed by a black screen and a system reboot. If this occurs during a backing event, the rear-view image may be frozen, missing, or delayed.
Safety Risk
A frozen rear-view camera display image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has released software for 25S49. Your vehicle is capable of Ford software updates. When automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicles modem through the cellular network. Before the software is installed you will have to schedule a day and time when you will not need the vehicle for up to 8 hours while the installation is completed. Note refer to ford.comsupport for further information on your Ford software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 25S49 software free of charge under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-03-08
Campaign
24S15/24V189
Description
The left-hand rear door may be opened from the inside of the vehicle when the child safety lock is in the on position. The proper function of the child safety lock prevents the opening of the rear door from inside the vehicle with the child safety lock on.
Safety Risk
If the left-hand child safety lock is not functioning correctly, the left-hand rear door may be opened from the inside of the vehicle, despite the indication of the child safety lock in the on position, increasing the risk of injury to an unrestrained second-row occupant.
Remedy
Ford Motor Company has authorized your dealer to perform an inspection of the rear door child safety locks and to replace the door latch, if necessary free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-02
Campaign
24S15/25V303
Description
The left-hand rear door may be opened from the inside of the vehicle when the child safety lock is in the on position. The proper function of the child safety lock prevents the opening of the rear door from inside the vehicle with the child safety lock on.
Safety Risk
If the left-hand child safety lock is not functioning correctly, the left-hand rear door may be opened from the inside of the vehicle, despite the indication of the child safety lock in the on position, increasing the risk of injury to an unrestrained second-row occupant.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to perform an inspection of the rear door child safety locks and to replace the door latch, if necessary, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
24N16
Description
Key function check
Next Steps
Contact your dealer for next steps.
Campaign:
24N17
Description
Soft top canopy replacement
Next Steps
Contact your dealer for next steps.
Campaign:
25L02
Description
Transmission control assembly reimbursement
Next Steps
Contact your dealer for next steps.
Campaign:
25A20
Description
Administrative program for 25S49 for long term rental
Next Steps
Contact your dealer for next steps.
Campaign:
24U11
Description
Key function check
Next Steps
Contact your dealer for next steps.
Ask a question or search by keyword. If you need more, you can contact us.