Recall Information

Description

On your vehicle, the infotainment screen may freeze followed by a black screen and a system reboot. If this occurs during a backing event, the rear-view image may be frozen, missing, or delayed.

Safety Risk

A frozen rear-view camera display image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Software is now available to repair your vehicle. Ford Motor Company has released software for 25S49. Your vehicle is capable of Ford software updates. When automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicles modem through the cellular network. Before the software is installed you will have to schedule a day and time when you will not need the vehicle for up to 8 hours while the installation is completed. Note refer to ford.comsupport for further information on your Ford software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 25S49 software free of charge under the terms of this program.

Next Steps

Description

On your vehicle, it may be possible for one of the seat frame height-adjust pivot bolts to become loose and eventually dislodge on one or both front seats.

Safety Risk

If the seat frame height-adjust pivot bolt comes out of the pivot joint, this can increase the risk of injury in a crash.

Next Steps

Description

Your vehicle may have sustained transmission park system damage, caused by a crack in the transmission abutment cup during assembly. The transmission might contain debris from a damaged abutment cup during the transmission assembly process. Debris from a damaged abutment cup inside the transmission could prevent the transmission from achieving park by blocking the park pawl from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to park.

Safety Risk

Loss of the ability to secure the park pawl could result in unintended vehicle movement, increasing the risk of a crash.

Remedy

Ford Motor Company has authorized your dealer to replace your transmission free of charge parts and labor.

Next Steps

Description

Your vehicle is equipped with a removable rear quarter glass panel on its drivers side. It may be possible that this glass panel is not adequately bonded to its mounting brackets and may separate from the vehicle.

Safety Risk

This may result in a wind or rattle noise or a water leak prior to rear quarter glass panel separation. A rear quarter panel glass panel that separates while driving can create a road hazard, increasing the risk of a crash.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the drivers side quarter glass panel free of charge parts and labor.

Next Steps

Description

Ford is recalling certain bronco wildtrak raptor vehicles due to an internal component of the steering gear that may have been damaged during steering gear manufacturing.

Safety Risk

The damage to the steering gear may result in increased steering efforts and the potential to not be able to turn the steering wheel while driving, increasing the risk of a crash.

Remedy

Ford Motor Company has authorized your dealer to replace the steering gear free of charge parts and labor.

Next Steps

Description

On your vehicle, the engine block heater element may overheat while the engine block heater system is plugged in.

Safety Risk

A short circuit in the engine block heater increases the risk of an underhood fire.

Next Steps

Description

On your vehicle, the engine block heater element may overheat while the engine block heater system is plugged in.

Safety Risk

A short circuit in the engine block heater increases the risk of an underhood fire.

Next Steps

Description

These vehicles are equipped with lug nuts on the left-side drivers side road wheels that may not have been properly tightened.

Safety Risk

Insufficiently tightened lug nuts on the vehicles road wheels may result in loosening of the wheel attachment and potential wheel detachment from the vehicle. A wheel and tire assembly that detaches from a vehicle while driving may create a road hazard. If either were to occur, there would be an increased risk of injury or crash.

Remedy

Ford Motor Company has authorized your dealer to perform a mobile or in-dealership repair to verify that all left wheel lug nuts have been properly attached to the vehicle and to make any necessary repairs to the lug nuts, wheel studs, and wheels free of charge parts and labor. If a mobile repair is not available your vehicle will be towed and repaired at your local dealership free of charge.

Next Steps

Description

On your vehicle, it may be possible that one or both rear quarter glass panels are not properly adhered to the hard top and may separate from your vehicle. You may observe wind noise, rattle noise or a water leak prior to glass separation.

Safety Risk

A rear quarter glass panel that separates from the vehicle while driving can create a road hazard, increasing the risk of crash.

Remedy

A complete repair procedure is now available. Ford Motor Company has authorized your dealer to remove and re-install both rear quarter glass panels free of charge parts and labor.

Next Steps

Description

On your vehicle, it may be possible that the rear shock absorbers may experience corrosion between the external reservoir, mounting flange and the damper body, resulting in possible separation of the external reservoir. Customers may experience a bouncy ride, noise, or leaking fluid near the rear wheels prior to the detachment of an external reservoir.

Safety Risk

If a rear shock absorber external reservoir separates from the vehicle, it can create a potential road hazard for other road users, increasing the risk of a crash.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect the rear shocks for leaking or missing rear shock absorber reservoirs and repair or replace free of charge.

Next Steps

Description

On your vehicle, it is possible to have a loss of fuel pressure and flow from the fuel tank due to fuel pump failure. This can cause a lack of fuel delivery to the engine and result in an engine stall while driving.

Safety Risk

An engine stall while driving increases the risk of a crash.

Next Steps

Description

On your vehicle, if the first-row seats is in a certain position, the driver and or passenger may have difficulty accessing the seat belt latch and therefore may not put it on.

Safety Risk

First row occupants may experience dissatisfaction or be discouraged if they are unable to easily access the seat belt latch plate in its stowed position. Driving without the use of a seatbelt increases the risk of injury in a crash.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to install the seatbelt sliding clip on the front driver and passenger seatbelts and provide a copy of the owners manual addendum free of charge parts and labor.

Next Steps

Description

The left-hand rear door may be opened from the inside of the vehicle when the child safety lock is in the on position. The proper function of the child safety lock prevents the opening of the rear door from inside the vehicle with the child safety lock on.

Safety Risk

If the left-hand child safety lock is not functioning correctly, the left-hand rear door may be opened from the inside of the vehicle, despite the indication of the child safety lock in the on position, increasing the risk of injury to an unrestrained second-row occupant.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to perform an inspection of the rear door child safety locks and to replace the door latch, if necessary, free of charge parts and labor.

Next Steps

Description

On your vehicle, there may be a loose extra bolt inside the transmission assembly.

Safety Risk

A loose bolt inside the transmission could prevent the transmission from achieving park by blocking the park pawl from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to park. Loss of the ability to secure the park pawl could result in unintended vehicle movement, increasing the risk of a crash or injury.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect your transmission and replace it if a bolt is found free of charge parts and labor.

Next Steps

Description

You may intermittently experience a rear camera blue or black image on the SYNC screen when the vehicle is placed in reverse. Once displayed, the rear camera blue or black image may persist for the remainder of the ignition on cycle. Once present, the issue is likely to reoccur on subsequent key cycles

Safety Risk

The loss of the rear camera image, while in reverse, increases the risk of a crash.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge parts and labor.

Next Steps

Description

Affected vehicles display incorrect vehicle capacity weight values on the tire and loading information tread label.

Safety Risk

Incorrect information on the tread label may result in the vehicle being overloaded. A vehicle which is loaded beyond its load carrying capacity may have an increased risk of a crash.

Remedy

Included with this letter is the tread label for your vehicle along with installation instructions should you wish to install the label yourself. If you prefer to have your dealer install the tread label, call your dealer and ask for a service date for compliance recall 23C18 to install the tread label. Please remember to bring your tread label with you to your service appointment.

Next Steps

Description

The left-hand rear door may be opened from the inside of the vehicle when the child safety lock is in the on position. The proper function of the child safety lock prevents the opening of the rear door from inside the vehicle with the child safety lock on.

Safety Risk

If the left-hand child safety lock is not functioning correctly, the left-hand rear door may be opened from the inside of the vehicle, despite the indication of the child safety lock in the on position, increasing the risk of injury to an unrestrained second-row occupant.

Remedy

Ford Motor Company has authorized your dealer to perform an inspection of the rear door child safety locks and to replace the door latch, if necessary free of charge parts and labor.

Next Steps

Campaign:

23B42

Description

Engine long block replacement

Next Steps

Campaign:

23H05

Description

Instrument cluster odometer inspection

Next Steps

Campaign:

23B21

Description

Gateway module programing

Next Steps

Campaign:

25A20

Description

Administrative program for 25S49 for long term rental

Next Steps

Campaign:

23B05

Description

Recommended engine replacement

Next Steps

Campaign:

23B08

Description

Recommended engine replacement

Next Steps

Campaign:

23A05

Description

Adminstrative program for 23C18

Next Steps

Campaign:

23B10

Description

2023 bronco monroney label mismatch front bash plate material

Next Steps

Campaign:

25L02

Description

Transmission control assembly reimbursement

Next Steps