Your lease vehicle is expected to be returned in good condition. However, Ford Credit allows for normal wear and use (please refer to your lease agreement for information regarding vehicle wear and use). Keep in mind: wear and use outside normal guidelines could result in Excess Wear and Use charges.
What is considered Excess Wear and Use?
The following chart provides detailed information about Excess Wear and Use. You can also refer to the wear and use guidelines mailed to you prior to lease-end or download our Wear and Use Evaluator Card & Guidelines.
Keep in mind, if you purchased WearCare® your Excess Wear and Use charges will be waived up to $5,000 in most cases. See your WearCare® Addendum for details and exclusions on coverage.
|Damage||Normal Wear and Use||Excess Wear and Use|
Exterior body panel dings, dents and scratches
Up to three (3) per panel with a diameter up to 4 inches
Four (4) or more per panel or any with diameter greater than 4 inches
|No glass damage||All glass damage is chargeable (even small cracks and chips can compromise safety)|
|Lenses (headlights, taillights and markers)||Scratches and scuffs||Cracked or broken|
|Wheels||Scratches and gouges up to 6 inches||Scratches or gouges greater than 6 inches|
|Tires||No sidewall damage/plugs or exposed cords/belts||Any sidewall damage/plugs, exposed cords/belts or tires that are not an appropriate match for the vehicle|
|Interior burn holes||Up to two (2) per panel with diameter up to 1/8 inch||Three (3) or more per panel or any with diameter greater than 1/8 inch|
|Interior permanent stains||One (1) per panel up to 1/2 inch||Two (2) per panel or any greater than 1/2 inch|
|Interior cuts and tears||Up to two (2) per panel up to 1/2 inch||
Three (3) or more per panel or any greater than 1/2 inch
Refer to your Red Carpet Lease Agreement for more details about Excess Wear and Use, including:
- Broken or missing parts (e.g., keys, head restraints, spare tire, charge cord on hybrid/electic vehicle)
- Insufficient or poor quality repairs
- Mechanical or electrical malfunctions
- Tires that are not an appropriate match for the vehicle
To help avoid any Excess Wear and Use charges, we recommend necessary repairs be made prior to your vehicle return. Your Ford Dealer is there for you, should you have any needs or questions about necessary repairs.
Some vehicle damage otherwise considered Excess Wear and Use may be covered by your vehicle insurance. Be sure to allow sufficient time for claim processing and repairs before you return your vehicle.
It is important to understand that if you return your vehicle and, the mileage exceeds the amount allowed under your lease, that you will be responsible for the excess miles driven. Please refer to your Red Carpet Lease Agreement for details about mileage allowance and excess mileage charges.