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Last updated on 01/09/2026
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Issue Date
2025-09-08
Campaign
25S89/25V572
Description
On your vehicle, the rear view camera could display a blank or distorted image on the center display screen when the vehicle is in reverse. You may also receive a message that the rear view camera is unavailable on the center display screen.
Safety Risk
A rear view camera that displays a blank or distorted image while in reverse can reduce or distort the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle, if needed. Ford Motor Company has authorized your dealer to inspect the rear view camera operation and replace the camera if necessary, free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-04-08
Campaign
19S11/19V278
Description
Engine block heater cable splice connectors that had been inspected in accordance with recall 18S45 - 18V894 may have inadvertently become damaged during that service procedure. A damaged block heater cable can cause a resistive short, inoperative engine block heater, and or tripping of household breakers or gfci equipped outlets while the vehicle is parked and the block heater is plugged in.
Safety Risk
The risk to safety only exists while the vehicle is parked and the block heater cable is plugged into an electrical outlet. A resistive short in the engine block heater splice connector can increase the risk of overheated or melted wiring and fire.
Remedy
Ford Motor Company has authorized your dealer to disable your existing engine block heater cord. The disabling of the cord will be done free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-06-10
Campaign
19S17/19V435
Description
On your vehicle, frequent full articulation of the rear suspension may increase the stress on the rear suspension toe link, which may, over time, result in a toe link fracture.
Safety Risk
Rear toe link fracture while driving could result in a noise, a sudden change in vehicle handling, or difficulty controlling the vehicle increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace your rear suspension toe links free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2017-06-27
Campaign
17S15/17V408
Description
On your vehicle, the driveshaft flexible coupling may crack with increasing mileage, resulting in driveline noise and vibration. Continued driving with a cracked flexible coupling may cause separation of the driveshaft.
Safety Risk
Separation of the driveshaft can result in a loss of motive power while driving, or unintended vehicle movement in park without the parking brake applied. In addition, separation of the driveshaft can result in secondary damage to surrounding components, including brake and fuel lines. A driveshaft separation may increase the risk of injury or crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to install an enhanced driveshaft flexible coupling free of charge (parts and labor). Important: the flexible coupling in your vehicle must be replaced even if it was previously replaced as an interim repair or during any servicing.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2017-03-27
Campaign
17S09/17V209
Description
On your vehicle, localized overheating of the engine cylinder head may cause the cylinder head to crack.
Safety Risk
A cylinder head crack may cause an oil leak that may result in a fire in the engine compartment.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to install a coolant level sensor system free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-10-25
Campaign
19S38/19V767
Description
On your vehicle, the driveshaft flexible coupling may crack resulting in driveline noise and vibration. Continued driving with a cracked flexible coupling may cause separation of the driveshaft. This safety recall (19S38) supersedes safety recall 17S15 (NHTSA recall 17V-408).
Safety Risk
When the driveshaft separates, you may lose motive power while driving, and the transmission may not hold the vehicle in park creating the risk of unintended vehicle movement. In addition, a separated driveshaft can damage surrounding components, including brake and fuel lines. A driveshaft separation creates the risk for crash, fires, and injury.
Remedy
Parts are available to perform permanent repairs. Ford Motor Company has authorized your dealer to perform the permanent repair. As a permanent repair, your dealer will replace the front driveshaft section and install a universal joint free of charge (parts and labor). Unless the permanent repair is complete, Ford does not recommend driving your vehicle over 40,000 miles on the driveshaft flexible coupling.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2016-02-22
Campaign
16S06/16V111
Description
Rear seat belt buckles in these vehicles are susceptible to end load damage if a heavy object directly impacts the top of the buckle. If these buckles are damaged, the buckle cover may interfere with the normal function of the buckle, which may ultimately prevent the buckle tongue from becoming latched or potentially remaining latched. Depending on the amount of buckle damage, this condition may or may not be obvious to passengers. Ford is not aware of any reports of accident or injury related to this condition.
Safety Risk
If these buckles are damaged, the buckle cover may interfere with the normal function of the buckle, which may ultimately prevent the buckle tongue from becoming latched or potentially remaining latched, increasing the risk of injury in a crash.
Remedy
Ford Motor Company has authorized your dealer to replace specific seat belt buckles in the rear seating positions. Additional buckles in the rear seating positions will be checked, and depending upon the inspection results, will be modified or replaced as needed free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2017-10-23
Campaign
17S34/17V668
Description
For vehicles equipped with a trailer tow module, water intrusion into the module and connector could cause wiring corrosion and damage to the module.this may result in rapid flashing of the turn signals, loss of the instrument cluster display, loss of heater and air conditioning controls, and loss of multimedia (radio, screens, SYNC). Wiring corrosion from prolonged water intrusion could also result in an electrical short to ground, which could cause an uncommanded seat belt pretensioner deployment, a burning smell and/or an increased risk of fire, including when the vehicle is parked and the ignition is off.ford is not aware of any reports of accident or injury related to this condition.ford is aware of two reports of vehicle fire on canadian fleet vehicles potentially related to this condition.
Safety Risk
An electrical short to ground in the module can overload the ground wire circuit, increasing the risk of overheated or melted wiring and fire.
Remedy
Parts are available to repair your vehicle. Ford Motor Company has authorized your dealer to add a drainage hole in the drivers footwell and, if necessary, add an inline fuse to the trailer module free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2016-08-22
Campaign
16S32/16V618
Description
Certain 2015 and 2016 transit vehicles equipped with a 3.2 l diesel engine may experience fuel volume control valve or fuel injector clogging that could result in a no start or an engine stall while driving without warning or the ability to restart. Ford is not aware of any reports of accident or injury related to this condition.
Safety Risk
An engine stall while driving, without warning or the ability to restart can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect the fuel system for metallic debris and replace the high pressure fuel pump. If metallic debris is found, your dealer is authorized to also replace all high pressure fuel system components and flush the low pressure fuel system to remove the contamination. This service will be performed free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2016-03-30
Campaign
16S13/16V188
Description
Side curtain airbag inspection and adjustment. Certain side curtain air bag assemblies may have been manufactured and installed with a fold orientation that was not to design intent. Ford is not aware of any reports of accident or injury related to this condition.
Safety Risk
If the side curtain air bag fold is not oriented properly, it may not deploy with proper trajectory. This may influence curtain performance in side impact and/or rollover events, increasing the risk of injury during a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect and if necessary, adjust the driver andor passenger side curtain airbag free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
21E01
Description
Calibration for nox sensor faults
Next Steps
Contact your dealer for next steps.
Campaign:
21S29
Description
Short arm power outside rear view mirror (manual fold only)
Next Steps
Contact your dealer for next steps.
Campaign:
17E08
Description
Powertrain control module reprogramming
Next Steps
Contact your dealer for next steps.
Campaign:
17E07
Description
Incorrect egr
Next Steps
Contact your dealer for next steps.
Campaign:
18M06
Description
Egr cooler replacement
Next Steps
Contact your dealer for next steps.
Campaign:
16B32
Description
Electronic throttle body replacement
Next Steps
Contact your dealer for next steps.
Campaign:
23N04
Description
Exhaust gas temperature egt sensor replacement
Next Steps
Contact your dealer for next steps.
Campaign:
25N15
Description
2015-19 xcarline companion program for 25S89
Next Steps
Contact your dealer for next steps.
Campaign:
23N01
Description
Crankcase ventilation hose assembly replacement and powertrain control module software update
Next Steps
Contact your dealer for next steps.
Campaign:
23M01
Description
Replace diesel particulate filter dpf
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
20M02
Description
Reductant heater and sender assembly
Next Steps
Contact your dealer for next steps.
Campaign:
21N05
Description
Rear nox sensor warranty extension
Next Steps
Contact your dealer for next steps.
Issue Date
2025-09-08
Campaign
25S89/25V572
Description
On your vehicle, the rear view camera could display a blank or distorted image on the center display screen when the vehicle is in reverse. You may also receive a message that the rear view camera is unavailable on the center display screen.
Safety Risk
A rear view camera that displays a blank or distorted image while in reverse can reduce or distort the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle, if needed. Ford Motor Company has authorized your dealer to inspect the rear view camera operation and replace the camera if necessary, free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-04-08
Campaign
19S11/19V278
Description
Engine block heater cable splice connectors that had been inspected in accordance with recall 18S45 - 18V894 may have inadvertently become damaged during that service procedure. A damaged block heater cable can cause a resistive short, inoperative engine block heater, and or tripping of household breakers or gfci equipped outlets while the vehicle is parked and the block heater is plugged in.
Safety Risk
The risk to safety only exists while the vehicle is parked and the block heater cable is plugged into an electrical outlet. A resistive short in the engine block heater splice connector can increase the risk of overheated or melted wiring and fire.
Remedy
Ford Motor Company has authorized your dealer to disable your existing engine block heater cord. The disabling of the cord will be done free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-06-10
Campaign
19S17/19V435
Description
On your vehicle, frequent full articulation of the rear suspension may increase the stress on the rear suspension toe link, which may, over time, result in a toe link fracture.
Safety Risk
Rear toe link fracture while driving could result in a noise, a sudden change in vehicle handling, or difficulty controlling the vehicle increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace your rear suspension toe links free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2017-06-27
Campaign
17S15/17V408
Description
On your vehicle, the driveshaft flexible coupling may crack with increasing mileage, resulting in driveline noise and vibration. Continued driving with a cracked flexible coupling may cause separation of the driveshaft.
Safety Risk
Separation of the driveshaft can result in a loss of motive power while driving, or unintended vehicle movement in park without the parking brake applied. In addition, separation of the driveshaft can result in secondary damage to surrounding components, including brake and fuel lines. A driveshaft separation may increase the risk of injury or crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to install an enhanced driveshaft flexible coupling free of charge (parts and labor). Important: the flexible coupling in your vehicle must be replaced even if it was previously replaced as an interim repair or during any servicing.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2017-03-27
Campaign
17S09/17V209
Description
On your vehicle, localized overheating of the engine cylinder head may cause the cylinder head to crack.
Safety Risk
A cylinder head crack may cause an oil leak that may result in a fire in the engine compartment.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to install a coolant level sensor system free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-10-25
Campaign
19S38/19V767
Description
On your vehicle, the driveshaft flexible coupling may crack resulting in driveline noise and vibration. Continued driving with a cracked flexible coupling may cause separation of the driveshaft. This safety recall (19S38) supersedes safety recall 17S15 (NHTSA recall 17V-408).
Safety Risk
When the driveshaft separates, you may lose motive power while driving, and the transmission may not hold the vehicle in park creating the risk of unintended vehicle movement. In addition, a separated driveshaft can damage surrounding components, including brake and fuel lines. A driveshaft separation creates the risk for crash, fires, and injury.
Remedy
Parts are available to perform permanent repairs. Ford Motor Company has authorized your dealer to perform the permanent repair. As a permanent repair, your dealer will replace the front driveshaft section and install a universal joint free of charge (parts and labor). Unless the permanent repair is complete, Ford does not recommend driving your vehicle over 40,000 miles on the driveshaft flexible coupling.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2016-02-22
Campaign
16S06/16V111
Description
Rear seat belt buckles in these vehicles are susceptible to end load damage if a heavy object directly impacts the top of the buckle. If these buckles are damaged, the buckle cover may interfere with the normal function of the buckle, which may ultimately prevent the buckle tongue from becoming latched or potentially remaining latched. Depending on the amount of buckle damage, this condition may or may not be obvious to passengers. Ford is not aware of any reports of accident or injury related to this condition.
Safety Risk
If these buckles are damaged, the buckle cover may interfere with the normal function of the buckle, which may ultimately prevent the buckle tongue from becoming latched or potentially remaining latched, increasing the risk of injury in a crash.
Remedy
Ford Motor Company has authorized your dealer to replace specific seat belt buckles in the rear seating positions. Additional buckles in the rear seating positions will be checked, and depending upon the inspection results, will be modified or replaced as needed free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2017-10-23
Campaign
17S34/17V668
Description
For vehicles equipped with a trailer tow module, water intrusion into the module and connector could cause wiring corrosion and damage to the module.this may result in rapid flashing of the turn signals, loss of the instrument cluster display, loss of heater and air conditioning controls, and loss of multimedia (radio, screens, SYNC). Wiring corrosion from prolonged water intrusion could also result in an electrical short to ground, which could cause an uncommanded seat belt pretensioner deployment, a burning smell and/or an increased risk of fire, including when the vehicle is parked and the ignition is off.ford is not aware of any reports of accident or injury related to this condition.ford is aware of two reports of vehicle fire on canadian fleet vehicles potentially related to this condition.
Safety Risk
An electrical short to ground in the module can overload the ground wire circuit, increasing the risk of overheated or melted wiring and fire.
Remedy
Parts are available to repair your vehicle. Ford Motor Company has authorized your dealer to add a drainage hole in the drivers footwell and, if necessary, add an inline fuse to the trailer module free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2016-08-22
Campaign
16S32/16V618
Description
Certain 2015 and 2016 transit vehicles equipped with a 3.2 l diesel engine may experience fuel volume control valve or fuel injector clogging that could result in a no start or an engine stall while driving without warning or the ability to restart. Ford is not aware of any reports of accident or injury related to this condition.
Safety Risk
An engine stall while driving, without warning or the ability to restart can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect the fuel system for metallic debris and replace the high pressure fuel pump. If metallic debris is found, your dealer is authorized to also replace all high pressure fuel system components and flush the low pressure fuel system to remove the contamination. This service will be performed free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2016-03-30
Campaign
16S13/16V188
Description
Side curtain airbag inspection and adjustment. Certain side curtain air bag assemblies may have been manufactured and installed with a fold orientation that was not to design intent. Ford is not aware of any reports of accident or injury related to this condition.
Safety Risk
If the side curtain air bag fold is not oriented properly, it may not deploy with proper trajectory. This may influence curtain performance in side impact and/or rollover events, increasing the risk of injury during a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect and if necessary, adjust the driver andor passenger side curtain airbag free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
21E01
Description
Calibration for nox sensor faults
Next Steps
Contact your dealer for next steps.
Campaign:
21S29
Description
Short arm power outside rear view mirror (manual fold only)
Next Steps
Contact your dealer for next steps.
Campaign:
17E08
Description
Powertrain control module reprogramming
Next Steps
Contact your dealer for next steps.
Campaign:
17E07
Description
Incorrect egr
Next Steps
Contact your dealer for next steps.
Campaign:
18M06
Description
Egr cooler replacement
Next Steps
Contact your dealer for next steps.
Campaign:
16B32
Description
Electronic throttle body replacement
Next Steps
Contact your dealer for next steps.
Campaign:
23N04
Description
Exhaust gas temperature egt sensor replacement
Next Steps
Contact your dealer for next steps.
Campaign:
25N15
Description
2015-19 xcarline companion program for 25S89
Next Steps
Contact your dealer for next steps.
Campaign:
23N01
Description
Crankcase ventilation hose assembly replacement and powertrain control module software update
Next Steps
Contact your dealer for next steps.
Campaign:
23M01
Description
Replace diesel particulate filter dpf
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
20M02
Description
Reductant heater and sender assembly
Next Steps
Contact your dealer for next steps.
Campaign:
21N05
Description
Rear nox sensor warranty extension
Next Steps
Contact your dealer for next steps.
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