Recall Information

Description

On your vehicle, the rear-view camera could display a blank or distorted image on the center display screen when the vehicle is in reverse. You may also receive a message that the rear-view camera is unavailable on the center display screen.

Safety Risk

A rear-view camera that displays a blank or distorted image while in reverse can reduce or distort the drivers view of what is behind the vehicle, increasing the risk of a crash.

Next Steps

Description

On your vehicle, it may be possible an error in the SYNC software can cause SYNC system instability concerns andor a failure to preserve certain settings across ignition cycles. This may result in an intermittent blank image while in reverse or rear-view image remaining on display after reverse driving has ended. Other non-safety related symptoms may be present such as a black infotainment screen, incorrect language setting, andor potential inability to perform software updates.

Safety Risk

A rear-view camera that intermittently displays a blank image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash. A rear-view camera that remains on after the backing event has ended can distract the driver, increasing the risk of a crash.

Remedy

Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the SYNC software on your vehicle free of charge.

Next Steps

Description

On your vehicle, it may be possible the transmission shifter cable bushing is damaged or missing.

Safety Risk

A damaged or missing bushing could prevent the shifter from moving the transmission into the intended gear position and cause the vehicle to move in an unexpected direction. The transmission may not be in the park position, even though the shifter position indicates that the vehicle was shifted to park. Exiting a vehicle without the transmission in the park position and without the application of the parking brake may allow the vehicle to roll, increasing the risk of injury or crash.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the shifter cable bushing and protective cap free of charge parts and labor.

Next Steps

Description

On your vehicle, the panoramic roof glass panel may not be properly bonded to the vehicle, which may result in wind noise, water leaks, and in some cases, separation from the vehicle.

Safety Risk

This may result in separation of the entire panoramic roof panel from the vehicle while driving, increasing the risk of a crash or injury.

Remedy

Ford Motor Company has authorized your dealer to remove, clean, and reinstall the panoramic roof glass free of charge parts and labor.

Next Steps

Description

Start-stop accumulator replacement

Safety Risk

Missing or loose bolts on the start stop accumulator endcap could result in a transmission oil leak and may progress to a loss of transmission function. A transmission oil leak in the presence of an ignition source may increase the risk of fire.

Remedy

Ford Motor Company has authorized your dealer to remove and replace the start-stop accumulator and check the transmission fluid level free of charge parts and labor.

Next Steps

Campaign:

19E03

Description

Powertrain control module reprograming

Next Steps

Campaign:

18B31

Description

Automatic transmission park pawl

Next Steps

Campaign:

18M01

Description

Reductant heater and sender assembly repair

Next Steps

Campaign:

22B05

Description

Driver passenger airbag module quality control inspection

Next Steps