Last updated on 12/14/2025
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Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
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Issue Date
2014-06-30
Campaign
14S10/14v393
Description
In some of the affected vehicles, the halfshaft retention circlip may not have been fully engaged. If the circlip is not fully engaged, the splines between the linkshaft and halfshaft may move outward over time, which can result in noise and vibration, teeth shear and/or halfshaft disengagement from the linkshaft.
Safety Risk
If the two shafts fully disengage, the halfshaft will no longer transmit torque to the wheel and the customer can experience loss of drive function. Additionally, this condition could potentially result in unexpected vehicle movement if the gearshift is placed in the park position without the park brake being activated.
Remedy
Ford Motor Company has authorized your dealer to inspect to verify the right-hand halfshaft is fully inserted and retained on the intermediate shaft. If the halfshaft is not fully inserted and retained on the intermediate shaft, your dealer will make repairs free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2014-06-30
Campaign
14S10/14v393
Description
In some of the affected vehicles, the halfshaft retention circlip may not have been fully engaged. If the circlip is not fully engaged, the splines between the linkshaft and halfshaft may move outward over time, which can result in noise and vibration, teeth shear and/or halfshaft disengagement from the linkshaft.
Safety Risk
If the two shafts fully disengage, the halfshaft will no longer transmit torque to the wheel and the customer can experience loss of drive function. Additionally, this condition could potentially result in unexpected vehicle movement if the gearshift is placed in the park position without the park brake being activated.
Remedy
Ford Motor Company has authorized your dealer to inspect to verify the right-hand halfshaft is fully inserted and retained on the intermediate shaft. If the halfshaft is not fully inserted and retained on the intermediate shaft, your dealer will make repairs free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
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