Recall Information

Description

The affected vehicles may not conform to the requirements specified by federal Motor vehicle safety standard fmvss no. 226 ejection mitigation.

Safety Risk

A vehicle that does not comply with fmvss 226 increases the risk of injury in a crash.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to install side curtain airbag shields free of charge.

Next Steps

Description

On your vehicle, the infotainment screen may freeze followed by a black screen and a system reboot. If this occurs during a backing event, the rear-view image may be frozen, missing, or delayed.

Safety Risk

A frozen rear-view camera display image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Software is now available to repair your vehicle. Ford Motor Company has released software for 25S49. Your vehicle is capable of Ford software updates. When automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicles modem through the cellular network. Before the software is installed you will have to schedule a day and time when you will not need the vehicle for up to 8 hours while the installation is completed. Note refer to ford.comsupport for further information on your Ford software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 25S49 software free of charge under the terms of this program.

Next Steps

Description

On your vehicle, the engine block heater may develop a coolant leak which could cause a short circuit while the engine block heater system is plugged in.

Safety Risk

A short circuit in the engine block heater increases the risk of an underhood fire. To reduce the risk of an underhood fire, refrain from plugging in your engine block heater system until remedy parts are available and repair is completed.

Remedy

Ford has authorized your dealer to perform one of the two following remedies parts are not available. Ford Motor Company is working to provide parts for this repair. When the remedy becomes available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge. The remedy is anticipated to be available by the second quarter of 2026. An alternative remedy is also available for owners who would like to disable the vehicles block heater. For those customers that choose this option, Ford Motor Company has authorized your dealer to remove the block heater element and power cable and install a threaded plug free of charge.

Next Steps

Description

On your vehicle, the nut on the ball joint, which secures the front upper control arm to the knuckle assembly, may not have been installed or torqued to specification. This can result in separation of the front upper control arm from the knuckle assembly.

Safety Risk

Separation of the connection between the front upper control arm and knuckle assembly may result in a loss of directional control, increasing the risk of a crash.

Remedy

Parts are now available to repair your vehicle. Please confirm parts availability with your dealer when scheduling an appointment. Ford Motor Company has authorized your dealer to inspect the ball joint fastener and re-tighten or repair it as necessary free of charge.

Next Steps

Description

On your vehicle, the nut on the ball joint, which secures the front upper control arm to the knuckle assembly, may not have been installed or torqued to specification. This can result in separation of the front upper control arm from the knuckle assembly.

Safety Risk

Separation of the connection between the front upper control arm and knuckle assembly may result in a loss of directional control, increasing the risk of a crash.

Remedy

Parts are available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect the ball joint fastener and re-tighten or repair it as necessary free of charge.

Next Steps

Description

On your vehicle, the engine block heater may develop a coolant leak which could cause a short circuit while the engine block heater system is plugged in.

Safety Risk

A short circuit in the engine block heater increases the risk of an underhood fire. To reduce the risk of an underhood fire, refrain from plugging in your engine block heater system until remedy parts are available and repair is completed.

Next Steps

Description

On your vehicle, a fuel vapor line bracket may have been installed in error, resulting in inadequate clearance between the bracket and the fuel vapor line. The fuel vapor line may contact the bracket and, over time, become damaged.

Safety Risk

If the fuel vapor line is damaged, this can result in fuel vapor leakage. A fuel vapor leak in the presence of an ignition source increases the risk of fire.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect the transmission for the presence of a fuel bundle bracket. If the bracket is not present on the 2.7L variant, no action is required. If the bracket is present, they will add a tie strap per technical instructions free of charge parts and labor.

Next Steps

Description

On your vehicle, it is possible that the driver or passenger side power windows will not automatically reverse when encountering an obstruction while closing until after exerting an upward force that is stronger than expected. This may occur only if the preceding window movement was in the up direction with the window remaining partially open, followed by a key offsleep cycle that has a duration greater than 12 minutes. This condition may occur either by activating one-touch up using a window switch supervised, by activating global close using the key fob, fordpass, or lincolnway mobile applications unsupervised.

Safety Risk

A window automatic reversal system that exerts excessive force when encountering an obstruction increases the risk of injury.

Next Steps

Description

On your vehicle, you may experience no reverse motion when the gear selector is placed in reverse. This may result in the vehicle moving forward with the gear selector in either the reverse or neutral position. The malfunction indicator light mil and wrench light will illuminate when this malfunction occurs.

Safety Risk

Unexpected vehicle motion can increase the risk of a crash.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the main control valve body free of charge.

Next Steps

Description

According to fords records, the remedy software for compliance recall 24C24 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in compliance recall 24C24 may still exist. On your vehicle, it is possible that the driver or passenger side power windows will not automatically reverse when encountering an obstruction while closing until after exerting an upward force that is stronger than expected. This may occur only if the preceding window movement was in the up direction with the window remaining partially open, followed by a key offsleep cycle that has a duration greater than 12 minutes. This condition may occur either by activating one-touch up using a window switch supervised, by activating global close using the key fob, or fordpass mobile applications unsupervised.

Safety Risk

A window automatic reversal system that exerts excessive force when encountering an obstruction increases the risk of injury.

Next Steps