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Last updated on 12/10/2025
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Issue Date
2023-02-10
Campaign
23S06/23V070
Description
On your vehicle, there may be a loose extra bolt inside the transmission assembly.
Safety Risk
A loose bolt inside the transmission could prevent the transmission from achieving park by blocking the park pawl from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to park. Loss of the ability to secure the park pawl could result in unintended vehicle movement, increasing the risk of a crash or injury.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect your transmission and replace it if a bolt is found free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-05-26
Campaign
23C18/23V379
Description
Affected vehicles display incorrect vehicle capacity weight values on the tire and loading information tread label.
Safety Risk
Incorrect information on the tread label may result in the vehicle being overloaded. A vehicle which is loaded beyond its load carrying capacity may have an increased risk of a crash.
Remedy
Included with this letter is the tread label for your vehicle along with installation instructions should you wish to install the label yourself. If you prefer to have your dealer install the tread label, call your dealer and ask for a service date for compliance recall 23C18 to install the tread label. Please remember to bring your tread label with you to your service appointment.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-08-25
Campaign
23S50/23V597
Description
On your vehicle, the turbocharger oil supply line may be damaged.
Safety Risk
This may result in a damaged turbocharger oil supply line that allows oil to escape and contact hot engine surfaces increasing the risk of an under-hood fire and injury. A low engine oil pressure warning will illuminate after the oil level is reduced sufficiently. If you continue to drive the vehicle with low oil pressure, the engine will eventually seize, resulting in loss of motive power which increases the risk of a crash and injury.
Remedy
Ford Motor Company has authorized your dealer to replace the turbocharger oil supply line free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-10-13
Campaign
23C31/23V686
Description
On your vehicle, it may be possible for the rear-view camera to display a blue rear-view camera image on the SYNC screen when the vehicle is placed in reverse.
Safety Risk
Loss of rear camera image when reversing the vehicle can increase the risk of crash.
Remedy
Ford Motor Company has authorized your dealer to inspect the rear-view camera wiring harness and repair any wire concerns found free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-06-13
Campaign
25S67/25V393
Description
On your vehicle, it is possible that the easy entry seat fold switch on the second-row outboard seats may bind or stick if its surrounding trim bezel was installed incorrectly. If the button is stuck in the down position, the seat may unlatch, fold and or slide unexpectedly, potentially while driving. Below is a section from an owners manual describing the feature.
Safety Risk
A seat that unexpectedly folds or slides while driving could increase the risk of injury, particularly in a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect the second-row seat easy entry bezel for correct installation. Dealers will replace the bezel and or housing if it is damaged or missing free of charge. Following inspection replacement, dealers will ensure proper operation of the switch free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-12-11
Campaign
24C39/24V852
Description
The air bag warning label was not installed on your vehicle.
Safety Risk
A missing airbag warning label can lead to a lack of customer awareness of the airbag system and its deployment in the event of a crash and can potentially hinder your understanding of the airbag system functionality, increasing the risk of a crash.
Remedy
Please review the air bag warning label provided with this letter. No other action is required.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-15
Campaign
25S27/25V159
Description
According to fords records, the remedy software for safety recall 23S23 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 23S23 may still exist. You may intermittently experience a rear camera blue or black image on the SYNC screen when the vehicle is placed in reverse or when the 360 degree view is selected and available during low-speed operation. Once displayed, the rear camera blue or black image may persist for the remainder of the ignition on cycle. Once present, the issue is likely to reoccur on subsequent key cycles.
Safety Risk
The loss of the rear camera image while in reverse increases the risk of a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the image processing module b ipmb software and perform a 360 degree camera alignment free of charge. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-05-01
Campaign
23C14/23V305
Description
If you turn your vehicles display onoff button to off prior to placing the vehicle in reverse, the rearview camera image will not appear on the display.
Safety Risk
A rear-view camera that does not display an image reduces the drivers rear view, increasing the risk of a crash and injury.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the integrated computer screen software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-05-12
Campaign
23S23/23V342
Description
You may intermittently experience a rear camera blue or black image on the SYNC screen when the vehicle is placed in reverse or when the 360 degree view is selected and available during low-speed operation. Once displayed, the rear camera blue or black image may persist for the remainder of the ignition on cycle. Once present, the issue is likely to reoccur on subsequent key cycles.
Safety Risk
The loss of the rear camera image while in reverse increases the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-15
Campaign
25SA4/25V685
Description
On your vehicle, the engine block heater element may overheat while the engine block heater system is plugged in.
Safety Risk
A short circuit in the engine block heater increases the risk of an underhood fire.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-02-09
Campaign
24S04/24V091
Description
On your vehicle, the right front lower knuckle-to-strut fasteners may be missing or improperly torqued to the proper specification.
Safety Risk
This may result in a change in steering effort andor a steering pull. A sudden change in steering control increases the risk of a crash. Additionally, the brake hose can contact the tire or other suspension components, leading to abrasion damage and a brake fluid leak. A brake fluid leak can result in extended braking distances or a loss of braking, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect for the presence of the upper and lower knuckle-to-strut fasteners. If fasteners are present, the dealer will verify torque according to specification. If fasteners are missing or improperly torqued, new fasteners will be installed and torqued according to specification free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-08
Campaign
25S75/25V455
Description
On your vehicle, it is possible to have a loss of fuel pressure and flow from the fuel tank due to fuel pump failure. This can cause a lack of fuel delivery to the engine and result in an engine stall while driving.
Safety Risk
An engine stall while driving increases the risk of a crash.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-01
Campaign
25S72/25V442
Description
On your vehicle, it may be possible an error in the SYNC software can cause SYNC system instability concerns andor a failure to preserve certain settings across ignition cycles. This may result in an intermittent blank image while in reverse or rear-view image remaining on display after reverse driving has ended. Other non-safety related symptoms may be present such as a black infotainment screen, incorrect language setting, andor potential inability to perform software updates.
Safety Risk
A rear-view camera that intermittently displays a blank image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash. A rear-view camera that remains on after the backing event has ended can distract the driver, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the SYNC software on your vehicle free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
23C12
Description
Explorer body control module software update
Next Steps
Contact your dealer for next steps.
Campaign:
23B37
Description
Turbo hose routing inspection and repair
Next Steps
Contact your dealer for next steps.
Campaign:
23B36
Description
Wheel and tire replacement
Next Steps
Contact your dealer for next steps.
Campaign:
23B05
Description
Recommended engine replacement
Next Steps
Contact your dealer for next steps.
Campaign:
23B08
Description
Recommended engine replacement
Next Steps
Contact your dealer for next steps.
Campaign:
23B42
Description
Engine long block replacement
Next Steps
Contact your dealer for next steps.
Campaign:
22G01
Description
Rear climate control module retrofit
Next Steps
Contact your dealer for next steps.
Campaign:
25L02
Description
Transmission control assembly reimbursement
Next Steps
Contact your dealer for next steps.
Issue Date
2023-02-10
Campaign
23S06/23V070
Description
On your vehicle, there may be a loose extra bolt inside the transmission assembly.
Safety Risk
A loose bolt inside the transmission could prevent the transmission from achieving park by blocking the park pawl from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to park. Loss of the ability to secure the park pawl could result in unintended vehicle movement, increasing the risk of a crash or injury.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect your transmission and replace it if a bolt is found free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-05-26
Campaign
23C18/23V379
Description
Affected vehicles display incorrect vehicle capacity weight values on the tire and loading information tread label.
Safety Risk
Incorrect information on the tread label may result in the vehicle being overloaded. A vehicle which is loaded beyond its load carrying capacity may have an increased risk of a crash.
Remedy
Included with this letter is the tread label for your vehicle along with installation instructions should you wish to install the label yourself. If you prefer to have your dealer install the tread label, call your dealer and ask for a service date for compliance recall 23C18 to install the tread label. Please remember to bring your tread label with you to your service appointment.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-08-25
Campaign
23S50/23V597
Description
On your vehicle, the turbocharger oil supply line may be damaged.
Safety Risk
This may result in a damaged turbocharger oil supply line that allows oil to escape and contact hot engine surfaces increasing the risk of an under-hood fire and injury. A low engine oil pressure warning will illuminate after the oil level is reduced sufficiently. If you continue to drive the vehicle with low oil pressure, the engine will eventually seize, resulting in loss of motive power which increases the risk of a crash and injury.
Remedy
Ford Motor Company has authorized your dealer to replace the turbocharger oil supply line free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-10-13
Campaign
23C31/23V686
Description
On your vehicle, it may be possible for the rear-view camera to display a blue rear-view camera image on the SYNC screen when the vehicle is placed in reverse.
Safety Risk
Loss of rear camera image when reversing the vehicle can increase the risk of crash.
Remedy
Ford Motor Company has authorized your dealer to inspect the rear-view camera wiring harness and repair any wire concerns found free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-06-13
Campaign
25S67/25V393
Description
On your vehicle, it is possible that the easy entry seat fold switch on the second-row outboard seats may bind or stick if its surrounding trim bezel was installed incorrectly. If the button is stuck in the down position, the seat may unlatch, fold and or slide unexpectedly, potentially while driving. Below is a section from an owners manual describing the feature.
Safety Risk
A seat that unexpectedly folds or slides while driving could increase the risk of injury, particularly in a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect the second-row seat easy entry bezel for correct installation. Dealers will replace the bezel and or housing if it is damaged or missing free of charge. Following inspection replacement, dealers will ensure proper operation of the switch free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-12-11
Campaign
24C39/24V852
Description
The air bag warning label was not installed on your vehicle.
Safety Risk
A missing airbag warning label can lead to a lack of customer awareness of the airbag system and its deployment in the event of a crash and can potentially hinder your understanding of the airbag system functionality, increasing the risk of a crash.
Remedy
Please review the air bag warning label provided with this letter. No other action is required.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-15
Campaign
25S27/25V159
Description
According to fords records, the remedy software for safety recall 23S23 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 23S23 may still exist. You may intermittently experience a rear camera blue or black image on the SYNC screen when the vehicle is placed in reverse or when the 360 degree view is selected and available during low-speed operation. Once displayed, the rear camera blue or black image may persist for the remainder of the ignition on cycle. Once present, the issue is likely to reoccur on subsequent key cycles.
Safety Risk
The loss of the rear camera image while in reverse increases the risk of a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the image processing module b ipmb software and perform a 360 degree camera alignment free of charge. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-05-01
Campaign
23C14/23V305
Description
If you turn your vehicles display onoff button to off prior to placing the vehicle in reverse, the rearview camera image will not appear on the display.
Safety Risk
A rear-view camera that does not display an image reduces the drivers rear view, increasing the risk of a crash and injury.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the integrated computer screen software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-05-12
Campaign
23S23/23V342
Description
You may intermittently experience a rear camera blue or black image on the SYNC screen when the vehicle is placed in reverse or when the 360 degree view is selected and available during low-speed operation. Once displayed, the rear camera blue or black image may persist for the remainder of the ignition on cycle. Once present, the issue is likely to reoccur on subsequent key cycles.
Safety Risk
The loss of the rear camera image while in reverse increases the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-15
Campaign
25SA4/25V685
Description
On your vehicle, the engine block heater element may overheat while the engine block heater system is plugged in.
Safety Risk
A short circuit in the engine block heater increases the risk of an underhood fire.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-02-09
Campaign
24S04/24V091
Description
On your vehicle, the right front lower knuckle-to-strut fasteners may be missing or improperly torqued to the proper specification.
Safety Risk
This may result in a change in steering effort andor a steering pull. A sudden change in steering control increases the risk of a crash. Additionally, the brake hose can contact the tire or other suspension components, leading to abrasion damage and a brake fluid leak. A brake fluid leak can result in extended braking distances or a loss of braking, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect for the presence of the upper and lower knuckle-to-strut fasteners. If fasteners are present, the dealer will verify torque according to specification. If fasteners are missing or improperly torqued, new fasteners will be installed and torqued according to specification free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-08
Campaign
25S75/25V455
Description
On your vehicle, it is possible to have a loss of fuel pressure and flow from the fuel tank due to fuel pump failure. This can cause a lack of fuel delivery to the engine and result in an engine stall while driving.
Safety Risk
An engine stall while driving increases the risk of a crash.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-01
Campaign
25S72/25V442
Description
On your vehicle, it may be possible an error in the SYNC software can cause SYNC system instability concerns andor a failure to preserve certain settings across ignition cycles. This may result in an intermittent blank image while in reverse or rear-view image remaining on display after reverse driving has ended. Other non-safety related symptoms may be present such as a black infotainment screen, incorrect language setting, andor potential inability to perform software updates.
Safety Risk
A rear-view camera that intermittently displays a blank image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash. A rear-view camera that remains on after the backing event has ended can distract the driver, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the SYNC software on your vehicle free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
23C12
Description
Explorer body control module software update
Next Steps
Contact your dealer for next steps.
Campaign:
23B37
Description
Turbo hose routing inspection and repair
Next Steps
Contact your dealer for next steps.
Campaign:
23B36
Description
Wheel and tire replacement
Next Steps
Contact your dealer for next steps.
Campaign:
23B05
Description
Recommended engine replacement
Next Steps
Contact your dealer for next steps.
Campaign:
23B08
Description
Recommended engine replacement
Next Steps
Contact your dealer for next steps.
Campaign:
23B42
Description
Engine long block replacement
Next Steps
Contact your dealer for next steps.
Campaign:
22G01
Description
Rear climate control module retrofit
Next Steps
Contact your dealer for next steps.
Campaign:
25L02
Description
Transmission control assembly reimbursement
Next Steps
Contact your dealer for next steps.
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