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Reviews on the product and not the customer’s Sales or Service experience
Last updated on 12/15/2025
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Issue Date
2016-04-25
Campaign
16S18/16V245
Description
On your vehicle, the rear suspension toe links may fracture, which could result in loss of steering control, a difficult steering condition, or rear suspension noise.
Safety Risk
.loss of steering control increases the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace the rear suspension toe links free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-10-25
Campaign
19S38/19V767
Description
On your vehicle, the driveshaft flexible coupling may crack resulting in driveline noise and vibration. Continued driving with a cracked flexible coupling may cause separation of the driveshaft. This safety recall (19S38) supersedes safety recall 17S15 (NHTSA recall 17V-408).
Safety Risk
When the driveshaft separates, you may lose motive power while driving, and the transmission may not hold the vehicle in park creating the risk of unintended vehicle movement. In addition, a separated driveshaft can damage surrounding components, including brake and fuel lines. A driveshaft separation creates the risk for crash, fires, and injury.
Remedy
Parts are available to perform permanent repairs. Ford Motor Company has authorized your dealer to perform the permanent repair. As a permanent repair, your dealer will replace the front driveshaft section and install a universal joint free of charge (parts and labor). Unless the permanent repair is complete, Ford does not recommend driving your vehicle over 40,000 miles on the driveshaft flexible coupling.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-10-30
Campaign
20S62/20V675
Description
Our records indicate that a Ford safety recall was previously performed on your vehicle to replace the rear suspension toe links. Assessment of field data indicates that the ball joint used to attach the rear toe link may be susceptible to seizing in certain high corrosion areas. A seized toe link ball joint can increase bending stresses in the toe link and potentially lead to a fracture.
Safety Risk
Rear toe link fracture while driving could result in unusual vehicle handling characteristics, or difficulty controlling the vehicle and may increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect both rear toe link ball joints and, if necessary, replace the rear wheel knuckle(s), and adjust rear toe free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-06-10
Campaign
19S17/19V435
Description
On your vehicle, frequent full articulation of the rear suspension may increase the stress on the rear suspension toe link, which may, over time, result in a toe link fracture.
Safety Risk
Rear toe link fracture while driving could result in a noise, a sudden change in vehicle handling, or difficulty controlling the vehicle increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace your rear suspension toe links free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2017-03-27
Campaign
17S09/17V209
Description
On your vehicle, localized overheating of the engine cylinder head may cause the cylinder head to crack.
Safety Risk
A cylinder head crack may cause an oil leak that may result in a fire in the engine compartment.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to install a coolant level sensor system free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-11-10
Campaign
20S63/20V692
Description
On your vehicle, the support bracket for your front drive axle halfshaft may fail. This may result in a vibration, grinding, banging or clicking noise from the driveline while moving.
Safety Risk
The support bracket may fail without warning and could result in a loss of movement. In some instances, there may be a loss of park function that could result in unintended vehicle movement, increasing the risk of an accident.
Remedy
Ford Motor Company has authorized your dealer to replace the support bracket free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-09-24
Campaign
21S32/21v537
Description
Vehicles exposed to a corrosive environment where road salt is used extensively during winter months could experience a seized rear suspension toe link ball joint resulting in a fractured rear suspension toe link.
Safety Risk
A rear toe link fracture may cause a loss of steering control, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace both rear toe links and adjust rear toe free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-01-19
Campaign
24S02/24V031
Description
In some of the affected vehicles, it may be possible that some of the exterior a-pillar applique trim clip attachments are not properly engaged due to improper assembly or repair. If this occurs, the a-pillar applique trim, which borders the right and left side of the windshield, may be loose, missing or become detached.
Safety Risk
An exterior a-pillar trim part that detaches while driving can create a road hazard for other road users, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect and repair any loose or missing exterior a-pillar trim moldings free of charge parts and labor. A temporary repair may also be completed as needed.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
19E02
Description
Powertrain control module reprogramming
Next Steps
Contact your dealer for next steps.
Campaign:
17S11
Description
Rear toe link mud packing - 3 provinces
Next Steps
Contact your dealer for next steps.
Campaign:
16N01
Description
Paint peeling and/or rust around lock cylinder on liftgate or luggage compartment lid
Next Steps
Contact your dealer for next steps.
Campaign:
12A04
Description
SYNC with myford/mylincoln touch - application performance upgrade
Next Steps
Contact your dealer for next steps.
Campaign:
12M02
Description
SYNC with myford mylincoln touch warranty extension covering accessory protocol interface module apim
Next Steps
Contact your dealer for next steps.
Campaign:
12Y02
Description
Ford component sales apim for 12A04
Next Steps
Contact your dealer for next steps.
Campaign:
12Y03
Description
Fcs map card claims for 12A04 customer repairs
Next Steps
Contact your dealer for next steps.
Campaign:
13T01
Description
Waterpump weep hole blockage product enhancement
Next Steps
Contact your dealer for next steps.
Campaign:
17G01
Description
Rear suspension toe link replacement
Next Steps
Contact your dealer for next steps.
Campaign:
17B22
Description
Power steering control module software reprograming
Next Steps
Contact your dealer for next steps.
Campaign:
17N04
Description
Front door trim panel repair
Next Steps
Contact your dealer for next steps.
Campaign:
17B25
Description
Exhaust odor and carbon monoxide complaints
Next Steps
Contact your dealer for next steps.
Campaign:
17M06
Description
Canister purge valve leaks
Next Steps
Contact your dealer for next steps.
Campaign:
19N09
Description
Door latch
Next Steps
Contact your dealer for next steps.
Campaign:
19M01
Description
Catalytic converter extended coverage
Next Steps
Contact your dealer for next steps.
Campaign:
21B14
Description
Rear toe link ball joint inspection
Next Steps
Contact your dealer for next steps.
Campaign:
17N03
Description
Carbon monoxide concerns
Next Steps
Contact your dealer for next steps.
Campaign:
19K03
Description
SYNC with myford and mylincoln touch
Next Steps
Contact your dealer for next steps.
Campaign:
21B11
Description
2ND row inflatable seat belt
Next Steps
Contact your dealer for next steps.
Campaign:
19N05
Description
Exhaust co extension
Next Steps
Contact your dealer for next steps.
Campaign:
21A08
Description
Administrative program for 14M02
Next Steps
Contact your dealer for next steps.
Campaign:
21R01
Description
Rear toe link replacement
Next Steps
Contact your dealer for next steps.
Campaign:
22N01
Description
Rear wheel knuckle replacement
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
23L06
Description
Owner guide update
Next Steps
Contact your dealer for next steps.
Issue Date
2016-04-25
Campaign
16S18/16V245
Description
On your vehicle, the rear suspension toe links may fracture, which could result in loss of steering control, a difficult steering condition, or rear suspension noise.
Safety Risk
.loss of steering control increases the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace the rear suspension toe links free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-10-25
Campaign
19S38/19V767
Description
On your vehicle, the driveshaft flexible coupling may crack resulting in driveline noise and vibration. Continued driving with a cracked flexible coupling may cause separation of the driveshaft. This safety recall (19S38) supersedes safety recall 17S15 (NHTSA recall 17V-408).
Safety Risk
When the driveshaft separates, you may lose motive power while driving, and the transmission may not hold the vehicle in park creating the risk of unintended vehicle movement. In addition, a separated driveshaft can damage surrounding components, including brake and fuel lines. A driveshaft separation creates the risk for crash, fires, and injury.
Remedy
Parts are available to perform permanent repairs. Ford Motor Company has authorized your dealer to perform the permanent repair. As a permanent repair, your dealer will replace the front driveshaft section and install a universal joint free of charge (parts and labor). Unless the permanent repair is complete, Ford does not recommend driving your vehicle over 40,000 miles on the driveshaft flexible coupling.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-10-30
Campaign
20S62/20V675
Description
Our records indicate that a Ford safety recall was previously performed on your vehicle to replace the rear suspension toe links. Assessment of field data indicates that the ball joint used to attach the rear toe link may be susceptible to seizing in certain high corrosion areas. A seized toe link ball joint can increase bending stresses in the toe link and potentially lead to a fracture.
Safety Risk
Rear toe link fracture while driving could result in unusual vehicle handling characteristics, or difficulty controlling the vehicle and may increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect both rear toe link ball joints and, if necessary, replace the rear wheel knuckle(s), and adjust rear toe free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-06-10
Campaign
19S17/19V435
Description
On your vehicle, frequent full articulation of the rear suspension may increase the stress on the rear suspension toe link, which may, over time, result in a toe link fracture.
Safety Risk
Rear toe link fracture while driving could result in a noise, a sudden change in vehicle handling, or difficulty controlling the vehicle increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace your rear suspension toe links free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2017-03-27
Campaign
17S09/17V209
Description
On your vehicle, localized overheating of the engine cylinder head may cause the cylinder head to crack.
Safety Risk
A cylinder head crack may cause an oil leak that may result in a fire in the engine compartment.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to install a coolant level sensor system free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-11-10
Campaign
20S63/20V692
Description
On your vehicle, the support bracket for your front drive axle halfshaft may fail. This may result in a vibration, grinding, banging or clicking noise from the driveline while moving.
Safety Risk
The support bracket may fail without warning and could result in a loss of movement. In some instances, there may be a loss of park function that could result in unintended vehicle movement, increasing the risk of an accident.
Remedy
Ford Motor Company has authorized your dealer to replace the support bracket free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-09-24
Campaign
21S32/21v537
Description
Vehicles exposed to a corrosive environment where road salt is used extensively during winter months could experience a seized rear suspension toe link ball joint resulting in a fractured rear suspension toe link.
Safety Risk
A rear toe link fracture may cause a loss of steering control, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace both rear toe links and adjust rear toe free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-01-19
Campaign
24S02/24V031
Description
In some of the affected vehicles, it may be possible that some of the exterior a-pillar applique trim clip attachments are not properly engaged due to improper assembly or repair. If this occurs, the a-pillar applique trim, which borders the right and left side of the windshield, may be loose, missing or become detached.
Safety Risk
An exterior a-pillar trim part that detaches while driving can create a road hazard for other road users, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect and repair any loose or missing exterior a-pillar trim moldings free of charge parts and labor. A temporary repair may also be completed as needed.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
19E02
Description
Powertrain control module reprogramming
Next Steps
Contact your dealer for next steps.
Campaign:
17S11
Description
Rear toe link mud packing - 3 provinces
Next Steps
Contact your dealer for next steps.
Campaign:
16N01
Description
Paint peeling and/or rust around lock cylinder on liftgate or luggage compartment lid
Next Steps
Contact your dealer for next steps.
Campaign:
12A04
Description
SYNC with myford/mylincoln touch - application performance upgrade
Next Steps
Contact your dealer for next steps.
Campaign:
12M02
Description
SYNC with myford mylincoln touch warranty extension covering accessory protocol interface module apim
Next Steps
Contact your dealer for next steps.
Campaign:
12Y02
Description
Ford component sales apim for 12A04
Next Steps
Contact your dealer for next steps.
Campaign:
12Y03
Description
Fcs map card claims for 12A04 customer repairs
Next Steps
Contact your dealer for next steps.
Campaign:
13T01
Description
Waterpump weep hole blockage product enhancement
Next Steps
Contact your dealer for next steps.
Campaign:
17G01
Description
Rear suspension toe link replacement
Next Steps
Contact your dealer for next steps.
Campaign:
17B22
Description
Power steering control module software reprograming
Next Steps
Contact your dealer for next steps.
Campaign:
17N04
Description
Front door trim panel repair
Next Steps
Contact your dealer for next steps.
Campaign:
17B25
Description
Exhaust odor and carbon monoxide complaints
Next Steps
Contact your dealer for next steps.
Campaign:
17M06
Description
Canister purge valve leaks
Next Steps
Contact your dealer for next steps.
Campaign:
19N09
Description
Door latch
Next Steps
Contact your dealer for next steps.
Campaign:
19M01
Description
Catalytic converter extended coverage
Next Steps
Contact your dealer for next steps.
Campaign:
21B14
Description
Rear toe link ball joint inspection
Next Steps
Contact your dealer for next steps.
Campaign:
17N03
Description
Carbon monoxide concerns
Next Steps
Contact your dealer for next steps.
Campaign:
19K03
Description
SYNC with myford and mylincoln touch
Next Steps
Contact your dealer for next steps.
Campaign:
21B11
Description
2ND row inflatable seat belt
Next Steps
Contact your dealer for next steps.
Campaign:
19N05
Description
Exhaust co extension
Next Steps
Contact your dealer for next steps.
Campaign:
21A08
Description
Administrative program for 14M02
Next Steps
Contact your dealer for next steps.
Campaign:
21R01
Description
Rear toe link replacement
Next Steps
Contact your dealer for next steps.
Campaign:
22N01
Description
Rear wheel knuckle replacement
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
23L06
Description
Owner guide update
Next Steps
Contact your dealer for next steps.
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