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Reviews on the product and not the customer’s Sales or Service experience
Last updated on 12/12/2025
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Issue Date
2013-06-26
Campaign
13S07/13V270000
Description
Ford Motor Company is recalling certain model year 2013 Ford explorer, taurus, and Lincoln mks vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
Safety Risk
If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Remedy
Ford Motor Company has authorized your dealer to test the child safety lock and replace the latch assembly as necessary free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2016-08-22
Campaign
16S31/16V621
Description
On affected vehicles, a component within the fuel pump electric module (pem) may malfunction due to elevated temperatures within the module. Malfunction of the fuel pem may result in an open circuit causing a loss of electrical power to the fuel pump. If this occurs, the customer may experience an engine no-start or an engine stall. In some cases, the engine may stall without warning or the ability to restart.
Safety Risk
An engine stall while driving without warning or the ability to restart, can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace your vehicles fuel pump control module, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-10-26
Campaign
15S31/15V712
Description
Vehicles that are operated in high-corrosion environments associated with long-term exposure to road salt may experience corrosion underneath the fuel tank mounting reinforcement brackets at the weld seam that may cause a small hole to form in the fuel tank resulting in a fuel vapor leak or liquid fuel leak.
Safety Risk
A fuel leak in the presence of an ignition source could potentially result in a fire.
Remedy
Parts are now available to repair your vehicle. If you have not yet contacted your dealer to schedule service for this recall, please call your dealer without delay to schedule an appointment. At no charge to you, your dealer will inspect and either clean and treat or replace the fuel tank on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-02-10
Campaign
20S04/20V072
Description
Vehicles that are exposed to frequent full rear suspension articulation (jounce and rebound) may experience a fractured rear suspension toe link.
Safety Risk
A fracture of a rear toe link significantly diminishes steering control, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace both rear suspension toe links free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-04-23
Campaign
15S16/15V246
Description
A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential that the door may unlatch while driving. Ford is aware of two allegations of injury (soreness) resulting from an unlatched door bouncing back when the customer attempted to close it, and one accident allegation when an unlatched door swung open and struck the adjacent vehicle while the driver was pulling into a parking space.
Safety Risk
A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential the door may unlatch while driving, increasing the risk of injury.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace all four door latches free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2014-06-30
Campaign
14S10/14v393
Description
In some of the affected vehicles, the halfshaft retention circlip may not have been fully engaged. If the circlip is not fully engaged, the splines between the linkshaft and halfshaft may move outward over time, which can result in noise and vibration, teeth shear and/or halfshaft disengagement from the linkshaft.
Safety Risk
If the two shafts fully disengage, the halfshaft will no longer transmit torque to the wheel and the customer can experience loss of drive function. Additionally, this condition could potentially result in unexpected vehicle movement if the gearshift is placed in the park position without the park brake being activated.
Remedy
Ford Motor Company has authorized your dealer to inspect to verify the right-hand halfshaft is fully inserted and retained on the intermediate shaft. If the halfshaft is not fully inserted and retained on the intermediate shaft, your dealer will make repairs free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2013-08-29
Campaign
13S08/13V385000
Description
Ford is recalling certain model year 2005-2011 Ford crown victoria including crown victoria police interceptors, mercury grand marquis, and Lincoln town car vehicles. The affected vehicles are currently registered or were originally sold in connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, and wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Safety Risk
If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace the lower intermediate steering shaft, and inspect and service the upper intermediate steering shaft and steering column lower bearing as required, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-10-30
Campaign
20S62/20V675
Description
Our records indicate that a Ford safety recall was previously performed on your vehicle to replace the rear suspension toe links. Assessment of field data indicates that the ball joint used to attach the rear toe link may be susceptible to seizing in certain high corrosion areas. A seized toe link ball joint can increase bending stresses in the toe link and potentially lead to a fracture.
Safety Risk
Rear toe link fracture while driving could result in unusual vehicle handling characteristics, or difficulty controlling the vehicle and may increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect both rear toe link ball joints and, if necessary, replace the rear wheel knuckle(s), and adjust rear toe free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-01-27
Campaign
15S02/15V040
Description
The interior door handle return spring may become unseated, resulting in an interior handle that is floppy or does not return to the fully stowed position after actuation. While the door latch actuation and engagement during normal vehicle usage and operation is unaffected, this condition may allow a door to unlatch during a side impact crash.
Safety Risk
If the interior door handle return spring is unseated, the door may unlatch during a side impact crash, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to inspect the interior door handle assemblies. For interior door handles that pass the inspection, your dealer will install reinforcements to prevent future concerns. For interior door handles that do not pass the inspection, a revised interior door handle assembly will be installed. This service will be performed free of charge parts and labor
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-05-26
Campaign
15S18/15V340
Description
An intermittent electrical connection caused by quality issues pertaining to conformal coat contamination and ribbon cable pin misalignment within the steering gear Motor may lead to a loss of the Motor position sensor signal that may result in loss of power steering assist. Ford is aware of 16 accident allegations and three injury allegations related to this condition in the vehicles included in this field action. Most of the accident allegations report that minor vehicle damage was incurred, typically either wheel damage resulting from contact with a curb or minor body damage. The injury allegations were all reported as minor with no indication that medical attention was sought for any of the injuries.
Safety Risk
In the event of a loss of power steering assist, the mechanical linkage between the steering wheel and the road is maintained at all times. The steering system will default to manual steering mode, allowing the vehicle to be steered in a safe and controlled manner. Loss of power steering assist is unlikely to be associated with accidents at higher speeds, as the amount of assist supplied is inversely proportional to vehicle speed. Loss of power steering assist would require higher steering effort, especially at lower speeds, which may result in an increased risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the power steering control module to prevent loss of steering assist while driving due to a Motor position sensor fault.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2013-05-31
Campaign
13S04/13V227000
Description
Ford is recalling certain model year 2013 explorer, taurus, flex, fusion, police interceptor sedan and police interceptor utility vehicles; and certain model year 2013 Lincoln mks, mkt, and mkz vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Safety Risk
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Ford Motor Company has authorized your dealer to replace the fuel delivery module free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2014-05-29
Campaign
14S08/14V285
Description
Ford Motor Company (ford) is recalling certain model year 2010-2014 taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin and the district of columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.
Safety Risk
This corrosion may result in a short circuit, increasing the risk of a fire.
Remedy
Ford Motor Company has authorized your dealer to replace both license plate lamp assemblies free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
20E01
Description
Powertrain control module reprogramming
Next Steps
Contact your dealer for next steps.
Campaign:
12Y02
Description
Ford component sales apim for 12A04
Next Steps
Contact your dealer for next steps.
Campaign:
12A04
Description
SYNC with myford/mylincoln touch - application performance upgrade
Next Steps
Contact your dealer for next steps.
Campaign:
20M01
Description
Catalytic converter extended coverage
Next Steps
Contact your dealer for next steps.
Campaign:
14N02
Description
Extended warranty coverage for pcm reprograming in the event of ABS vehicle speed signal related communication loss that disables obdii system monitors
Next Steps
Contact your dealer for next steps.
Campaign:
12M02
Description
SYNC with myford mylincoln touch warranty extension covering accessory protocol interface module apim
Next Steps
Contact your dealer for next steps.
Campaign:
15N01
Description
Epas steering efforts
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
12T08
Description
SYNC with myford/mylincoln touch - application performance upgrade - upgrade prior to sale
Next Steps
Contact your dealer for next steps.
Campaign:
12Y03
Description
Fcs map card claims for 12A04 customer repairs
Next Steps
Contact your dealer for next steps.
Campaign:
14R01
Description
License plate lamp assembly replacement
Next Steps
Contact your dealer for next steps.
Campaign:
16N01
Description
Paint peeling and/or rust around lock cylinder on liftgate or luggage compartment lid
Next Steps
Contact your dealer for next steps.
Campaign:
19K03
Description
SYNC with myford and mylincoln touch
Next Steps
Contact your dealer for next steps.
Issue Date
2013-06-26
Campaign
13S07/13V270000
Description
Ford Motor Company is recalling certain model year 2013 Ford explorer, taurus, and Lincoln mks vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
Safety Risk
If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Remedy
Ford Motor Company has authorized your dealer to test the child safety lock and replace the latch assembly as necessary free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2016-08-22
Campaign
16S31/16V621
Description
On affected vehicles, a component within the fuel pump electric module (pem) may malfunction due to elevated temperatures within the module. Malfunction of the fuel pem may result in an open circuit causing a loss of electrical power to the fuel pump. If this occurs, the customer may experience an engine no-start or an engine stall. In some cases, the engine may stall without warning or the ability to restart.
Safety Risk
An engine stall while driving without warning or the ability to restart, can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace your vehicles fuel pump control module, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-10-26
Campaign
15S31/15V712
Description
Vehicles that are operated in high-corrosion environments associated with long-term exposure to road salt may experience corrosion underneath the fuel tank mounting reinforcement brackets at the weld seam that may cause a small hole to form in the fuel tank resulting in a fuel vapor leak or liquid fuel leak.
Safety Risk
A fuel leak in the presence of an ignition source could potentially result in a fire.
Remedy
Parts are now available to repair your vehicle. If you have not yet contacted your dealer to schedule service for this recall, please call your dealer without delay to schedule an appointment. At no charge to you, your dealer will inspect and either clean and treat or replace the fuel tank on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-02-10
Campaign
20S04/20V072
Description
Vehicles that are exposed to frequent full rear suspension articulation (jounce and rebound) may experience a fractured rear suspension toe link.
Safety Risk
A fracture of a rear toe link significantly diminishes steering control, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace both rear suspension toe links free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-04-23
Campaign
15S16/15V246
Description
A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential that the door may unlatch while driving. Ford is aware of two allegations of injury (soreness) resulting from an unlatched door bouncing back when the customer attempted to close it, and one accident allegation when an unlatched door swung open and struck the adjacent vehicle while the driver was pulling into a parking space.
Safety Risk
A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential the door may unlatch while driving, increasing the risk of injury.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace all four door latches free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2014-06-30
Campaign
14S10/14v393
Description
In some of the affected vehicles, the halfshaft retention circlip may not have been fully engaged. If the circlip is not fully engaged, the splines between the linkshaft and halfshaft may move outward over time, which can result in noise and vibration, teeth shear and/or halfshaft disengagement from the linkshaft.
Safety Risk
If the two shafts fully disengage, the halfshaft will no longer transmit torque to the wheel and the customer can experience loss of drive function. Additionally, this condition could potentially result in unexpected vehicle movement if the gearshift is placed in the park position without the park brake being activated.
Remedy
Ford Motor Company has authorized your dealer to inspect to verify the right-hand halfshaft is fully inserted and retained on the intermediate shaft. If the halfshaft is not fully inserted and retained on the intermediate shaft, your dealer will make repairs free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2013-08-29
Campaign
13S08/13V385000
Description
Ford is recalling certain model year 2005-2011 Ford crown victoria including crown victoria police interceptors, mercury grand marquis, and Lincoln town car vehicles. The affected vehicles are currently registered or were originally sold in connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, and wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Safety Risk
If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace the lower intermediate steering shaft, and inspect and service the upper intermediate steering shaft and steering column lower bearing as required, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-10-30
Campaign
20S62/20V675
Description
Our records indicate that a Ford safety recall was previously performed on your vehicle to replace the rear suspension toe links. Assessment of field data indicates that the ball joint used to attach the rear toe link may be susceptible to seizing in certain high corrosion areas. A seized toe link ball joint can increase bending stresses in the toe link and potentially lead to a fracture.
Safety Risk
Rear toe link fracture while driving could result in unusual vehicle handling characteristics, or difficulty controlling the vehicle and may increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect both rear toe link ball joints and, if necessary, replace the rear wheel knuckle(s), and adjust rear toe free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-01-27
Campaign
15S02/15V040
Description
The interior door handle return spring may become unseated, resulting in an interior handle that is floppy or does not return to the fully stowed position after actuation. While the door latch actuation and engagement during normal vehicle usage and operation is unaffected, this condition may allow a door to unlatch during a side impact crash.
Safety Risk
If the interior door handle return spring is unseated, the door may unlatch during a side impact crash, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to inspect the interior door handle assemblies. For interior door handles that pass the inspection, your dealer will install reinforcements to prevent future concerns. For interior door handles that do not pass the inspection, a revised interior door handle assembly will be installed. This service will be performed free of charge parts and labor
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-05-26
Campaign
15S18/15V340
Description
An intermittent electrical connection caused by quality issues pertaining to conformal coat contamination and ribbon cable pin misalignment within the steering gear Motor may lead to a loss of the Motor position sensor signal that may result in loss of power steering assist. Ford is aware of 16 accident allegations and three injury allegations related to this condition in the vehicles included in this field action. Most of the accident allegations report that minor vehicle damage was incurred, typically either wheel damage resulting from contact with a curb or minor body damage. The injury allegations were all reported as minor with no indication that medical attention was sought for any of the injuries.
Safety Risk
In the event of a loss of power steering assist, the mechanical linkage between the steering wheel and the road is maintained at all times. The steering system will default to manual steering mode, allowing the vehicle to be steered in a safe and controlled manner. Loss of power steering assist is unlikely to be associated with accidents at higher speeds, as the amount of assist supplied is inversely proportional to vehicle speed. Loss of power steering assist would require higher steering effort, especially at lower speeds, which may result in an increased risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the power steering control module to prevent loss of steering assist while driving due to a Motor position sensor fault.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2013-05-31
Campaign
13S04/13V227000
Description
Ford is recalling certain model year 2013 explorer, taurus, flex, fusion, police interceptor sedan and police interceptor utility vehicles; and certain model year 2013 Lincoln mks, mkt, and mkz vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Safety Risk
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Ford Motor Company has authorized your dealer to replace the fuel delivery module free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2014-05-29
Campaign
14S08/14V285
Description
Ford Motor Company (ford) is recalling certain model year 2010-2014 taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin and the district of columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.
Safety Risk
This corrosion may result in a short circuit, increasing the risk of a fire.
Remedy
Ford Motor Company has authorized your dealer to replace both license plate lamp assemblies free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
20E01
Description
Powertrain control module reprogramming
Next Steps
Contact your dealer for next steps.
Campaign:
12Y02
Description
Ford component sales apim for 12A04
Next Steps
Contact your dealer for next steps.
Campaign:
12A04
Description
SYNC with myford/mylincoln touch - application performance upgrade
Next Steps
Contact your dealer for next steps.
Campaign:
20M01
Description
Catalytic converter extended coverage
Next Steps
Contact your dealer for next steps.
Campaign:
14N02
Description
Extended warranty coverage for pcm reprograming in the event of ABS vehicle speed signal related communication loss that disables obdii system monitors
Next Steps
Contact your dealer for next steps.
Campaign:
12M02
Description
SYNC with myford mylincoln touch warranty extension covering accessory protocol interface module apim
Next Steps
Contact your dealer for next steps.
Campaign:
15N01
Description
Epas steering efforts
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
12T08
Description
SYNC with myford/mylincoln touch - application performance upgrade - upgrade prior to sale
Next Steps
Contact your dealer for next steps.
Campaign:
12Y03
Description
Fcs map card claims for 12A04 customer repairs
Next Steps
Contact your dealer for next steps.
Campaign:
14R01
Description
License plate lamp assembly replacement
Next Steps
Contact your dealer for next steps.
Campaign:
16N01
Description
Paint peeling and/or rust around lock cylinder on liftgate or luggage compartment lid
Next Steps
Contact your dealer for next steps.
Campaign:
19K03
Description
SYNC with myford and mylincoln touch
Next Steps
Contact your dealer for next steps.
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