Recall Information

Description

On your vehicle, it may be possible an error in the SYNC software can cause SYNC system instability concerns andor a failure to preserve certain settings across ignition cycles. This may result in an intermittent blank image while in reverse or rear-view image remaining on display after reverse driving has ended. Other non-safety related symptoms may be present such as a black infotainment screen, incorrect language setting, andor potential inability to perform software updates.

Safety Risk

A rear-view camera that intermittently displays a blank image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash. A rear-view camera that remains on after the backing event has ended can distract the driver, increasing the risk of a crash.

Remedy

Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the SYNC software on your vehicle free of charge.

Next Steps

Description

The secondary digital torque sensor in your vehicles steering gear was calibrated with an inverted polarity. If the primary steering torque sensor experiences a failure or fault, the inverted polarity on the secondary sensor may cause the steering wheel to begin oscillating without warning alternating clockwisecounterclockwise when attempting to steer, due to the electric power assisted steering epas providing unintended steering assist.

Safety Risk

Unintended steering assist can lead to loss of vehicle control while driving, increasing the risk of a crash.

Remedy

Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram the power steering control module pscm free of charge.

Next Steps

Description

According to fords records, the remedy software for safety recall 24S44 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 24S44 may still exist, and on your vehicle, the secondary digital torque sensor in the steering gear may be calibrated with an inverted polarity. If the primary steering torque sensor experiences a failure or fault, the steering wheel may begin unintentionally turning without warning alternating clockwise-counterclockwise when attempting to steer, due to the electric power assisted steering epas providing unintended steering assist.

Safety Risk

Unintended steering assist can lead to loss of vehicle control while driving, increasing the risk of a crash.

Remedy

Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the power steering control module pscm free of charge. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.

Next Steps

Description

According to fords records, the remedy software for compliance recall 23C35 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in compliance recall 23C35 may still exist. On your vehicle, the brake system warning indicator may not illuminate if the brake fluid is depleted from the brake fluid reservoir.

Safety Risk

This may result in no brake system warning indicator when the brake fluid is below the recommended level in the master cylinder brake fluid reservoir, which may increase the risk of a crash.

Remedy

Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the body control module software bcm software free of charge. Your dealer will also perform an additional verification process to ensure that the software has been installed correctly on your vehicle.

Next Steps

Description

On your vehicle, there may be a loose extra bolt inside the transmission assembly.

Safety Risk

A loose bolt inside the transmission could prevent the transmission from achieving park by blocking the park pawl from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to park. Loss of the ability to secure the park pawl could result in unintended vehicle movement, increasing the risk of a crash or injury.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect your transmission and replace it if a bolt is found free of charge parts and labor.

Next Steps

Description

On your vehicle, the secondary digital torque sensor in the steering gear was calibrated with an inverted polarity. If the primary steering torque sensor experiences a failure or fault, the steering wheel may begin oscillating without warning alternating clockwisecounterclockwise when attempting to steer, due to the electric power assisted steering epas providing unintended steering assist.

Safety Risk

Unintended steering assist can lead to loss of vehicle control while driving, increasing the risk of a crash.

Remedy

Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram the power steering control module pscm free of charge parts and labor.

Next Steps

Campaign:

23E12

Description

Underhood liquid fuel jumper line replacement

Next Steps

Campaign:

23L01

Description

Floor mat shortage

Next Steps

Campaign:

25L02

Description

Transmission control assembly reimbursement

Next Steps

Campaign:

23B60

Description

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Next Steps

Campaign:

25P28

Description

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Next Steps