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Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣Fraud
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Last updated on 01/09/2026
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Issue Date
2023-10-27
Campaign
23C35/23V727
Description
On your vehicle, the brake system warning indicator may not illuminate if the brake fluid is depleted from the brake fluid reservoir.
Safety Risk
This may result in no brake system warning indicator when the brake fluid is below the recommended level in the master cylinder brake fluid reservoir, which may increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the body control module bcm software free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-05-29
Campaign
20S26/20V306
Description
Image processing module a camera alignment calibration
Safety Risk
This may compromise the effectiveness of the features to detect a frontal collision, maintain a safe distance from other vehicles, and detect lanes increasing the risk of an accident if the driver is relying on assistance from the system.
Remedy
Ford Motor Company has authorized your dealer to reconfigure the ipma free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-09-23
Campaign
20S52/20V573
Description
On your vehicle, it may be possible that the brake pedal bracket could fracture if rapid and forceful pressure is applied to the brake pedal.
Safety Risk
This may result in a loss of braking ability, increasing the risk of a crash. In the event of a loss of primary braking capability, the parking brake can be used to bring the vehicle to a stop.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect the brake pedal and bracket assembly and replace it if necessary free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-09-23
Campaign
20C19/20V575
Description
On your vehicle, the rear view camera could intermittently display a blank or distorted image.
Safety Risk
A rear view camera a rear view camera that intermittently displays a blank or distorted image may reduce the driver s view of what is behind the vehicle increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-04-20
Campaign
20C19/22V252
Description
On your vehicle, the rear view camera could intermittently display a blank or distorted image.
Safety Risk
A rear view camera a rear view camera that intermittently displays a blank or distorted image may reduce the driver s view of what is behind the vehicle increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-03-11
Campaign
20C19/24V188
Description
On your vehicle, the rear view camera could intermittently display a blank or distorted image.
Safety Risk
A rear view camera a rear view camera that intermittently displays a blank or distorted image may reduce the driver s view of what is behind the vehicle increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-05-27
Campaign
22S37/22V382
Description
The powertrain control module pcm may broadcast an unintended faulted signal which when received by modules controlling the reverse camera, reverse light, and driver assist features, may disable these functions.
Safety Risk
A rear view camera or reverse lamp that is disabled reduces the drivers view of what is behind the vehicle, increasing the risk of a crash. A disabled driver assist feature traction control, forward collision warning, blind spot warning, cross traffic indicator may increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to reprogram the power train control module software to the latest level free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-13
Campaign
25SA9/25v695
Description
On your vehicle, the rear view camera could display a blank or distorted image on the center display screen when the vehicle is in reverse. You may also receive a message that the rear view camera is unavailable on the center display screen.
Safety Risk
A rear view camera that displays a blank or distorted image while in reverse can reduce or distort the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle, if needed. Ford Motor Company has authorized your dealer to inspect the rear view camera operation and replace the camera if necessary, free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-05-08
Campaign
20S21/20V263
Description
Typically, if you were to turn off your vehicle without it being in the park position, you should hear an audible chime and a not in park warning message should display in your instrument cluster. However, on your vehicle, it may be possible that the not in park warning message disappears too quickly with a shortened audible chime.
Safety Risk
If you were to exit the vehicle without it being in the park position or without the parking brake applied, it could result in unintended vehicle movement, increasing the risk of injury or crash.
Remedy
Ford Motor Company has authorized your dealer to reprogram the instrument panel cluster free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-27
Campaign
25SB3/25E070
Description
On your vehicle, it may be possible that the installed remanufactured transmission is missing an internal bearing.
Safety Risk
This may result in the transmission having harsh shifts, shudder or vibration, getting stuck in certain gears or check engine light cel illumination. This may also result in the transmission not engaging park, increasing the risk of a crash or injury.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-01
Campaign
25S72/25V442
Description
On your vehicle, it may be possible an error in the SYNC software can cause SYNC system instability concerns andor a failure to preserve certain settings across ignition cycles. This may result in an intermittent blank image while in reverse or rear-view image remaining on display after reverse driving has ended. Other non-safety related symptoms may be present such as a black infotainment screen, incorrect language setting, andor potential inability to perform software updates.
Safety Risk
A rear-view camera that intermittently displays a blank image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash. A rear-view camera that remains on after the backing event has ended can distract the driver, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the SYNC software on your vehicle free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
22E08
Description
2020-2021 mustang GT500 tcm communication
Next Steps
Contact your dealer for next steps.
Campaign:
21E04
Description
Mustang gtdi incorrect canister
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
25N16
Description
2015-19 xcarline companion program to mvl rear view camera family a for 25SA9 card 1 fsa
Next Steps
Contact your dealer for next steps.
Campaign:
25H05
Description
Software verification harvest program
Next Steps
Contact your dealer for next steps.
Campaign:
25L02
Description
Transmission control assembly reimbursement
Next Steps
Contact your dealer for next steps.
Campaign:
20B54
Description
Backup camera improper function - non fmvss markets
Next Steps
Contact your dealer for next steps.
Campaign:
21N10
Description
Door opens to secondary latch position
Next Steps
Contact your dealer for next steps.
Campaign:
20U17
Description
10R80 transmission pinion gear washers
Next Steps
Contact your dealer for next steps.
Campaign:
21B26
Description
Broken secondary chain tensioner
Next Steps
Contact your dealer for next steps.
Issue Date
2023-10-27
Campaign
23C35/23V727
Description
On your vehicle, the brake system warning indicator may not illuminate if the brake fluid is depleted from the brake fluid reservoir.
Safety Risk
This may result in no brake system warning indicator when the brake fluid is below the recommended level in the master cylinder brake fluid reservoir, which may increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the body control module bcm software free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-05-29
Campaign
20S26/20V306
Description
Image processing module a camera alignment calibration
Safety Risk
This may compromise the effectiveness of the features to detect a frontal collision, maintain a safe distance from other vehicles, and detect lanes increasing the risk of an accident if the driver is relying on assistance from the system.
Remedy
Ford Motor Company has authorized your dealer to reconfigure the ipma free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-09-23
Campaign
20S52/20V573
Description
On your vehicle, it may be possible that the brake pedal bracket could fracture if rapid and forceful pressure is applied to the brake pedal.
Safety Risk
This may result in a loss of braking ability, increasing the risk of a crash. In the event of a loss of primary braking capability, the parking brake can be used to bring the vehicle to a stop.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect the brake pedal and bracket assembly and replace it if necessary free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-09-23
Campaign
20C19/20V575
Description
On your vehicle, the rear view camera could intermittently display a blank or distorted image.
Safety Risk
A rear view camera a rear view camera that intermittently displays a blank or distorted image may reduce the driver s view of what is behind the vehicle increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-04-20
Campaign
20C19/22V252
Description
On your vehicle, the rear view camera could intermittently display a blank or distorted image.
Safety Risk
A rear view camera a rear view camera that intermittently displays a blank or distorted image may reduce the driver s view of what is behind the vehicle increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-03-11
Campaign
20C19/24V188
Description
On your vehicle, the rear view camera could intermittently display a blank or distorted image.
Safety Risk
A rear view camera a rear view camera that intermittently displays a blank or distorted image may reduce the driver s view of what is behind the vehicle increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-05-27
Campaign
22S37/22V382
Description
The powertrain control module pcm may broadcast an unintended faulted signal which when received by modules controlling the reverse camera, reverse light, and driver assist features, may disable these functions.
Safety Risk
A rear view camera or reverse lamp that is disabled reduces the drivers view of what is behind the vehicle, increasing the risk of a crash. A disabled driver assist feature traction control, forward collision warning, blind spot warning, cross traffic indicator may increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to reprogram the power train control module software to the latest level free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-13
Campaign
25SA9/25v695
Description
On your vehicle, the rear view camera could display a blank or distorted image on the center display screen when the vehicle is in reverse. You may also receive a message that the rear view camera is unavailable on the center display screen.
Safety Risk
A rear view camera that displays a blank or distorted image while in reverse can reduce or distort the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle, if needed. Ford Motor Company has authorized your dealer to inspect the rear view camera operation and replace the camera if necessary, free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-05-08
Campaign
20S21/20V263
Description
Typically, if you were to turn off your vehicle without it being in the park position, you should hear an audible chime and a not in park warning message should display in your instrument cluster. However, on your vehicle, it may be possible that the not in park warning message disappears too quickly with a shortened audible chime.
Safety Risk
If you were to exit the vehicle without it being in the park position or without the parking brake applied, it could result in unintended vehicle movement, increasing the risk of injury or crash.
Remedy
Ford Motor Company has authorized your dealer to reprogram the instrument panel cluster free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-27
Campaign
25SB3/25E070
Description
On your vehicle, it may be possible that the installed remanufactured transmission is missing an internal bearing.
Safety Risk
This may result in the transmission having harsh shifts, shudder or vibration, getting stuck in certain gears or check engine light cel illumination. This may also result in the transmission not engaging park, increasing the risk of a crash or injury.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-01
Campaign
25S72/25V442
Description
On your vehicle, it may be possible an error in the SYNC software can cause SYNC system instability concerns andor a failure to preserve certain settings across ignition cycles. This may result in an intermittent blank image while in reverse or rear-view image remaining on display after reverse driving has ended. Other non-safety related symptoms may be present such as a black infotainment screen, incorrect language setting, andor potential inability to perform software updates.
Safety Risk
A rear-view camera that intermittently displays a blank image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash. A rear-view camera that remains on after the backing event has ended can distract the driver, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the SYNC software on your vehicle free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
22E08
Description
2020-2021 mustang GT500 tcm communication
Next Steps
Contact your dealer for next steps.
Campaign:
21E04
Description
Mustang gtdi incorrect canister
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
25N16
Description
2015-19 xcarline companion program to mvl rear view camera family a for 25SA9 card 1 fsa
Next Steps
Contact your dealer for next steps.
Campaign:
25H05
Description
Software verification harvest program
Next Steps
Contact your dealer for next steps.
Campaign:
25L02
Description
Transmission control assembly reimbursement
Next Steps
Contact your dealer for next steps.
Campaign:
20B54
Description
Backup camera improper function - non fmvss markets
Next Steps
Contact your dealer for next steps.
Campaign:
21N10
Description
Door opens to secondary latch position
Next Steps
Contact your dealer for next steps.
Campaign:
20U17
Description
10R80 transmission pinion gear washers
Next Steps
Contact your dealer for next steps.
Campaign:
21B26
Description
Broken secondary chain tensioner
Next Steps
Contact your dealer for next steps.
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