Recall Information

Description

On your vehicle, it may be possible an error in the SYNC software can cause SYNC system instability concerns andor a failure to preserve certain settings across ignition cycles. This may result in an intermittent blank image while in reverse or rear-view image remaining on display after reverse driving has ended. Other non-safety related symptoms may be present such as a black infotainment screen, incorrect language setting, andor potential inability to perform software updates.

Safety Risk

A rear-view camera that intermittently displays a blank image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash. A rear-view camera that remains on after the backing event has ended can distract the driver, increasing the risk of a crash.

Remedy

Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the SYNC software on your vehicle free of charge.

Next Steps

Description

The powertrain control module pcm may broadcast an unintended faulted signal which when received by modules controlling the reverse camera, reverse light, and driver assist features, may disable these functions.

Safety Risk

A rear view camera or reverse lamp that is disabled reduces the drivers view of what is behind the vehicle, increasing the risk of a crash. A disabled driver assist feature traction control, forward collision warning, blind spot warning, cross traffic indicator may increase the risk of a crash.

Remedy

Ford Motor Company has authorized your dealer to reprogram the power train control module software to the latest level free of charge parts and labor.

Next Steps

Description

On your vehicle, the rear view camera could display a blank or distorted image on the center display screen when the vehicle is in reverse. You may also receive a message that the rear view camera is unavailable on the center display screen.

Safety Risk

A rear view camera that displays a blank or distorted image while in reverse can reduce or distort the drivers view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Parts are now available to repair your vehicle, if needed. Ford Motor Company has authorized your dealer to inspect the rear view camera operation and replace the camera if necessary, free of charge.

Next Steps

Description

On your vehicle, it may be possible that the installed remanufactured transmission is missing an internal bearing.

Safety Risk

This may result in the transmission having harsh shifts, shudder or vibration, getting stuck in certain gears or check engine light cel illumination. This may also result in the transmission not engaging park, increasing the risk of a crash or injury.

Next Steps

Description

Typically, if you were to turn off your vehicle without it being in the park position, you should hear an audible chime and a not in park warning message should display in your instrument cluster. However, on your vehicle, it may be possible that the not in park warning message disappears too quickly with a shortened audible chime.

Safety Risk

If you were to exit the vehicle without it being in the park position or without the parking brake applied, it could result in unintended vehicle movement, increasing the risk of injury or crash.

Remedy

Ford Motor Company has authorized your dealer to reprogram the instrument panel cluster free of charge (parts and labor).

Next Steps

Description

The secondary digital torque sensor in your vehicles steering gear was calibrated with an inverted polarity. If the primary steering torque sensor experiences a failure or fault, the inverted polarity on the secondary sensor may cause the steering wheel to begin oscillating without warning alternating clockwisecounterclockwise when attempting to steer, due to the electric power assisted steering epas providing unintended steering assist.

Safety Risk

Unintended steering assist can lead to loss of vehicle control while driving, increasing the risk of a crash.

Remedy

Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram the power steering control module pscm free of charge.

Next Steps

Campaign:

21E04

Description

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Next Steps

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19B34

Description

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25N15

Description

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25H05

Description

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22B05

Description

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Description

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Next Steps

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Description

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Next Steps