Last updated on 12/16/2025
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Issue Date
2025-06-13
Campaign
25S65/25V404
Description
On your vehicle, in the event of unexpected 12V battery discharge, the front door electronic latches retain their last lock unlock status. If the driver or front passenger exit the front doors using the mechanical inside release handles, the doors may remain locked when they are closed. This may result in an unexpected lock-out condition for the driver and front passenger without the ability to immediately re-enter the vehicle.
Safety Risk
An occupant who remains inside a locked vehicle and unable to use an inside door release handle may be unable to be rapidly retrieved by a passenger who has exited the vehicle. This could increase the risk of injury in emergencies or hot weather.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the powertrain control module and the secondary on-board diagnostic control module c free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-06-13
Campaign
25S65/25V404
Description
On your vehicle, in the event of unexpected 12V battery discharge, the front door electronic latches retain their last lock unlock status. If the driver or front passenger exit the front doors using the mechanical inside release handles, the doors may remain locked when they are closed. This may result in an unexpected lock-out condition for the driver and front passenger without the ability to immediately re-enter the vehicle.
Safety Risk
An occupant who remains inside a locked vehicle and unable to use an inside door release handle may be unable to be rapidly retrieved by a passenger who has exited the vehicle. This could increase the risk of injury in emergencies or hot weather.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the powertrain control module and the secondary on-board diagnostic control module c free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
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