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Last updated on 01/09/2026
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Issue Date
2022-06-13
Campaign
22S41/22V412
Description
On your vehicle, it may be possible that the high voltage battery main contactors may overheat, which can result in an open contactor or welding condition.
Safety Risk
Should the contactors weld closed while driving, a powertrain malfunction warning light will be illuminated on the next key cycle, along with a possible no start condition. If the contactors open while driving, a powertrain malfunction warning light will be illuminated, the vehicle will display stop safely now in the instrument panel cluster, and the vehicle will experience an immediate loss of motive power. The vehicle will coast to a stop, and all 12V systems including power brakes and steering will remain functional.
Remedy
Ford will update your vehicles software. Dealers have the ability to update your vehicle now, free of charge. As an alternative to visiting your dealer, a Ford power-up software update is anticipated to begin mid-july 2022. You can take advantage of the Ford power-up software update using wi-fi or your vehicles modem if you have automatic updates turned on and have set a schedule for these updates. Refer to your owners manual or quick reference guide, over-the-air system updates, for detailed instructions on how to turn on and schedule your vehicles automatic updates. Note if your vehicle has customer satisfaction program 22B08 still open, you need to take your vehicle to your dealer for the safety recall 22S41 software update.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-10-13
Campaign
23S56/23V687
Description
On your vehicle, the high voltage battery main contactors may overheat, which can result in a contactor that remains open or a contactor that welds closed.
Safety Risk
If your vehicle was previously repaired for this issue under recall 22S41, the remedy may not proactively detect damage to the contactors on your vehicle and needs this new repair. Similarly, if your vehicle was not repaired under recall 22S41, it needs this new repair. Should the contactors weld closed while driving, a powertrain malfunction warning light will be illuminated on the next key cycle, along with a possible no start condition. If the contactors are prevented from closing while driving, a powertrain malfunction warning light will be illuminated, the vehicle will display stop safely now in the instrument panel cluster, and the vehicle will experience an immediate loss of motive power. The vehicle will coast to a stop and all 12V systems including power brakes and steering will remain functional. An immediate loss of motive power increases the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the high voltage battery junction box, and reprogram associated modules, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-12
Campaign
25S49/25V315
Description
On your vehicle, the infotainment screen may freeze followed by a black screen and a system reboot. If this occurs during a backing event, the rear-view image may be frozen, missing, or delayed.
Safety Risk
A frozen rear-view camera display image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has released software for 25S49. Your vehicle is capable of Ford software updates. When automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicles modem through the cellular network. Before the software is installed you will have to schedule a day and time when you will not need the vehicle for up to 8 hours while the installation is completed. Note refer to ford.comsupport for further information on your Ford software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 25S49 software free of charge under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-09-14
Campaign
21S42/21V712
Description
On your vehicle, the urethane adhesion of the panoramic roof glass panel to the vehicle body is inadequate.
Safety Risk
Inadequate urethane adhesion of the panoramic roof glass may result in increased wind noise, water leaks, and or the roof glass may loosen and become detached from the vehicle, creating a road hazard and increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to apply additional urethane adhesive to the panoramic roof glass using standard service procedures, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-02
Campaign
25S14/25V130
Description
According to fords records, the remedy software for safety recall 22S41 andor 23S56 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 22S41 andor 23S56 may still exist. In the affected vehicles, the high voltage battery main contactors may overheat, which can result in a contactor that remains open or a contactor that welds closed.
Safety Risk
Should the contactors weld closed while driving, a powertrain malfunction warning light will be illuminated on the next key cycle, and your vehicle may not start. If the contactors open while driving, a powertrain malfunction warning light will be illuminated, the vehicle will display stop safely now in the instrument panel cluster, and the vehicle will experience an immediate loss of motive power. The vehicle will coast to a stop, and all 12V systems including power brakes and steering will remain functional. An immediate loss of motive power increases the risk of a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the necessary software on your vehicle free of charge. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-03-05
Campaign
21S09/21V140
Description
These vehicles were produced with front subframes which may have components that are not properly secured together due to loose bolts.
Safety Risk
In the event of a crash, the vehicle may not perform to our strict safety standards. However, Ford is not aware of any accidents or injuries related to this condition.
Remedy
Ford Motor Company has authorized your dealer to tighten the front subframe bolts free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-05-13
Campaign
22S29/ 22V333
Description
Your vehicle may fail to detect or falsely detect a software error.
Safety Risk
A failure to detect a software error may result in unintended acceleration, unintended deceleration, or unintended vehicle movement, and depending on the software error, the vehicle may or may not be accompanied by a malfunction indicator lamp or a wrench light. Unintended acceleration, unintended deceleration, or unintended vehicle movement can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update necessary software free of charge tools and labor, or you can choose to not visit the dealer and have your software updated through your vehicles modem following the steps below when connectivity settings and automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle automatically over a private wi-fi network or through your vehicles modem through the cellular network. You will need to have a schedule set in vehicle prior to the update being installed. We recommend scheduling updates for overnight or at a time that you will not need to enter or use the vehicle. To set a schedule, 1. TAP settings on your vehicles SYNC screen. 2. CHOOSE system updates. 3. PRESS schedule updates. 4. CHOOSE schedule 5. CHOOSE your preferred days and times. 6. PRESS save. You will be reminded of updates 24 hours prior in vehicle and in your mobile app as well. You will need to have accepted prior software updates in order to receive this software update. Updates are not deployed to all vehicles at the same time, you will see notification in your vehicle and fordpass app when an update is successfully completed. The release notes will specify this recall as being included. Note refer to ford.comsupport for further information on your Ford power up software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 22S29 software free of charge parts and labor under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-10-18
Campaign
24S65/24V777
Description
On your vehicle, it may be possible that your vehicle received an over-the-air ota update which did not successfully deploy as intended.
Safety Risk
This may result in loss of power brake assist and or vehicle stability control features which may reduce the effectiveness of the braking system, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the anti-lock brake system ABS software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-06-13
Campaign
25S65/25V404
Description
On your vehicle, in the event of unexpected 12V battery discharge, the front door electronic latches retain their last lock unlock status. If the driver or front passenger exit the front doors using the mechanical inside release handles, the doors may remain locked when they are closed. This may result in an unexpected lock-out condition for the driver and front passenger without the ability to immediately re-enter the vehicle.
Safety Risk
An occupant who remains inside a locked vehicle and unable to use an inside door release handle may be unable to be rapidly retrieved by a passenger who has exited the vehicle. This could increase the risk of injury in emergencies or hot weather.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the powertrain control module and the secondary on-board diagnostic control module c free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-09-08
Campaign
25S81/25V513
Description
According to fords records, the remedy software for safety recall 24S65 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 24S65 may still exist. Our records indicate that your vehicle recently received an over-the-air update to the anti-lock brake system ABS software calibration. This ABS software can result in a lack of brake power assist. While braking remains functional, this may result in longer pedal travel, higher pedal efforts, and reduced braking response. Vehicle stability control features including anti-lock braking, electronic stability control, and traction control system and driver assistance features including hill start assist and pre-collision assist also will be disabled, and regenerative braking capability will be reduced. The electronic parking brake remains operable.
Safety Risk
This may result in a loss of power brake assist and or vehicle stability control features which may reduce the effectiveness of the braking system, increasing the risk of a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the anti-lock brake system ABS module free of charge. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-09-14
Campaign
21C22/21V711
Description
On your vehicle, it is possible that the urethane adhesion of the windshield to the body is inadequate. An inadequately adhered windshield does not conform to the requirements specified by federal Motor vehicle safety standard fmvss no. 212 windshield mounting.
Safety Risk
An inadequately adhered windshield may detach in a crash, increasing the risk of injury to occupants.
Remedy
Ford Motor Company has authorized your dealer to have the windshield removed and reinstalled using standard service procedures, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-12-16
Campaign
21C36/21V979
Description
The rear seatbelts on your vehicle may be inadequately attached due to improperly manufactured rear floor assemblies.
Safety Risk
If a rear seat belt detaches under loading, it will not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to repair both lh and rh rear buckle attachments with a thread repair kit. This service must be performed on all affected vehicles at no charge to the vehicle owner.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-06-20
Campaign
23S56/25V441
Description
On your vehicle, the high voltage battery main contactors may overheat, which can result in a contactor that remains open or a contactor that welds closed.
Safety Risk
If your vehicle was previously repaired for this issue under recall 22S41, the remedy may not proactively detect damage to the contactors on your vehicle and needs this new repair. Similarly, if your vehicle was not repaired under recall 22S41, it needs this new repair. Should the contactors weld closed while driving, a powertrain malfunction warning light will be illuminated on the next key cycle, along with a possible no start condition. If the contactors are prevented from closing while driving, a powertrain malfunction warning light will be illuminated, the vehicle will display stop safely now in the instrument panel cluster, and the vehicle will experience an immediate loss of motive power. The vehicle will coast to a stop and all 12V systems including power brakes and steering will remain functional. An immediate loss of motive power increases the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the high voltage battery junction box, and reprogram associated modules, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
22P04
Description
Gateway module programming to activate phone as a key
Next Steps
Contact your dealer for next steps.
Campaign:
22B10
Description
Additional remote control and key blank
Next Steps
Contact your dealer for next steps.
Campaign:
22P08
Description
Bluecruiseactiveglide maps expiration
Next Steps
Contact your dealer for next steps.
Campaign:
22P31
Description
Replace the electronic parking brake harness connector
Next Steps
Contact your dealer for next steps.
Campaign:
22B47
Description
2021-22 mach e electronic park brake broken wiring
Next Steps
Contact your dealer for next steps.
Campaign:
24N05
Description
2021-2023 model year mach-e vehicles paint sealant issues - door hems inspection - repair
Next Steps
Contact your dealer for next steps.
Campaign:
24B50
Description
SYNC software update for customer connectivity setting menu
Next Steps
Contact your dealer for next steps.
Campaign:
25A20
Description
Administrative program for 25S49 for long term rental
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
23B50
Description
Charge cord stuck reprogram battery charge control module
Next Steps
Contact your dealer for next steps.
Campaign:
24N08
Description
Drivers side seat buckle replacement
Next Steps
Contact your dealer for next steps.
Campaign:
23B12
Description
High voltage battery module hvbm replacement
Next Steps
Contact your dealer for next steps.
Campaign:
25P28
Description
Ford passlincoln way connectivity concerns
Next Steps
Contact your dealer for next steps.
Campaign:
23B28
Description
Gateway module reprogramming
Next Steps
Contact your dealer for next steps.
Campaign:
22B48
Description
Off board charger controller module programming
Next Steps
Contact your dealer for next steps.
Campaign:
21B53
Description
Mach-e blem not provisioned
Next Steps
Contact your dealer for next steps.
Campaign:
22B28
Description
Reprogram HVAC control module
Next Steps
Contact your dealer for next steps.
Campaign:
23P08
Description
Door control module update
Next Steps
Contact your dealer for next steps.
Campaign:
24G02
Description
Off-board charger controller obcc software update
Next Steps
Contact your dealer for next steps.
Issue Date
2022-06-13
Campaign
22S41/22V412
Description
On your vehicle, it may be possible that the high voltage battery main contactors may overheat, which can result in an open contactor or welding condition.
Safety Risk
Should the contactors weld closed while driving, a powertrain malfunction warning light will be illuminated on the next key cycle, along with a possible no start condition. If the contactors open while driving, a powertrain malfunction warning light will be illuminated, the vehicle will display stop safely now in the instrument panel cluster, and the vehicle will experience an immediate loss of motive power. The vehicle will coast to a stop, and all 12V systems including power brakes and steering will remain functional.
Remedy
Ford will update your vehicles software. Dealers have the ability to update your vehicle now, free of charge. As an alternative to visiting your dealer, a Ford power-up software update is anticipated to begin mid-july 2022. You can take advantage of the Ford power-up software update using wi-fi or your vehicles modem if you have automatic updates turned on and have set a schedule for these updates. Refer to your owners manual or quick reference guide, over-the-air system updates, for detailed instructions on how to turn on and schedule your vehicles automatic updates. Note if your vehicle has customer satisfaction program 22B08 still open, you need to take your vehicle to your dealer for the safety recall 22S41 software update.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-10-13
Campaign
23S56/23V687
Description
On your vehicle, the high voltage battery main contactors may overheat, which can result in a contactor that remains open or a contactor that welds closed.
Safety Risk
If your vehicle was previously repaired for this issue under recall 22S41, the remedy may not proactively detect damage to the contactors on your vehicle and needs this new repair. Similarly, if your vehicle was not repaired under recall 22S41, it needs this new repair. Should the contactors weld closed while driving, a powertrain malfunction warning light will be illuminated on the next key cycle, along with a possible no start condition. If the contactors are prevented from closing while driving, a powertrain malfunction warning light will be illuminated, the vehicle will display stop safely now in the instrument panel cluster, and the vehicle will experience an immediate loss of motive power. The vehicle will coast to a stop and all 12V systems including power brakes and steering will remain functional. An immediate loss of motive power increases the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the high voltage battery junction box, and reprogram associated modules, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-12
Campaign
25S49/25V315
Description
On your vehicle, the infotainment screen may freeze followed by a black screen and a system reboot. If this occurs during a backing event, the rear-view image may be frozen, missing, or delayed.
Safety Risk
A frozen rear-view camera display image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has released software for 25S49. Your vehicle is capable of Ford software updates. When automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicles modem through the cellular network. Before the software is installed you will have to schedule a day and time when you will not need the vehicle for up to 8 hours while the installation is completed. Note refer to ford.comsupport for further information on your Ford software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 25S49 software free of charge under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-09-14
Campaign
21S42/21V712
Description
On your vehicle, the urethane adhesion of the panoramic roof glass panel to the vehicle body is inadequate.
Safety Risk
Inadequate urethane adhesion of the panoramic roof glass may result in increased wind noise, water leaks, and or the roof glass may loosen and become detached from the vehicle, creating a road hazard and increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to apply additional urethane adhesive to the panoramic roof glass using standard service procedures, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-02
Campaign
25S14/25V130
Description
According to fords records, the remedy software for safety recall 22S41 andor 23S56 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 22S41 andor 23S56 may still exist. In the affected vehicles, the high voltage battery main contactors may overheat, which can result in a contactor that remains open or a contactor that welds closed.
Safety Risk
Should the contactors weld closed while driving, a powertrain malfunction warning light will be illuminated on the next key cycle, and your vehicle may not start. If the contactors open while driving, a powertrain malfunction warning light will be illuminated, the vehicle will display stop safely now in the instrument panel cluster, and the vehicle will experience an immediate loss of motive power. The vehicle will coast to a stop, and all 12V systems including power brakes and steering will remain functional. An immediate loss of motive power increases the risk of a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the necessary software on your vehicle free of charge. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-03-05
Campaign
21S09/21V140
Description
These vehicles were produced with front subframes which may have components that are not properly secured together due to loose bolts.
Safety Risk
In the event of a crash, the vehicle may not perform to our strict safety standards. However, Ford is not aware of any accidents or injuries related to this condition.
Remedy
Ford Motor Company has authorized your dealer to tighten the front subframe bolts free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-05-13
Campaign
22S29/ 22V333
Description
Your vehicle may fail to detect or falsely detect a software error.
Safety Risk
A failure to detect a software error may result in unintended acceleration, unintended deceleration, or unintended vehicle movement, and depending on the software error, the vehicle may or may not be accompanied by a malfunction indicator lamp or a wrench light. Unintended acceleration, unintended deceleration, or unintended vehicle movement can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update necessary software free of charge tools and labor, or you can choose to not visit the dealer and have your software updated through your vehicles modem following the steps below when connectivity settings and automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle automatically over a private wi-fi network or through your vehicles modem through the cellular network. You will need to have a schedule set in vehicle prior to the update being installed. We recommend scheduling updates for overnight or at a time that you will not need to enter or use the vehicle. To set a schedule, 1. TAP settings on your vehicles SYNC screen. 2. CHOOSE system updates. 3. PRESS schedule updates. 4. CHOOSE schedule 5. CHOOSE your preferred days and times. 6. PRESS save. You will be reminded of updates 24 hours prior in vehicle and in your mobile app as well. You will need to have accepted prior software updates in order to receive this software update. Updates are not deployed to all vehicles at the same time, you will see notification in your vehicle and fordpass app when an update is successfully completed. The release notes will specify this recall as being included. Note refer to ford.comsupport for further information on your Ford power up software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 22S29 software free of charge parts and labor under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-10-18
Campaign
24S65/24V777
Description
On your vehicle, it may be possible that your vehicle received an over-the-air ota update which did not successfully deploy as intended.
Safety Risk
This may result in loss of power brake assist and or vehicle stability control features which may reduce the effectiveness of the braking system, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the anti-lock brake system ABS software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-06-13
Campaign
25S65/25V404
Description
On your vehicle, in the event of unexpected 12V battery discharge, the front door electronic latches retain their last lock unlock status. If the driver or front passenger exit the front doors using the mechanical inside release handles, the doors may remain locked when they are closed. This may result in an unexpected lock-out condition for the driver and front passenger without the ability to immediately re-enter the vehicle.
Safety Risk
An occupant who remains inside a locked vehicle and unable to use an inside door release handle may be unable to be rapidly retrieved by a passenger who has exited the vehicle. This could increase the risk of injury in emergencies or hot weather.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the powertrain control module and the secondary on-board diagnostic control module c free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-09-08
Campaign
25S81/25V513
Description
According to fords records, the remedy software for safety recall 24S65 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 24S65 may still exist. Our records indicate that your vehicle recently received an over-the-air update to the anti-lock brake system ABS software calibration. This ABS software can result in a lack of brake power assist. While braking remains functional, this may result in longer pedal travel, higher pedal efforts, and reduced braking response. Vehicle stability control features including anti-lock braking, electronic stability control, and traction control system and driver assistance features including hill start assist and pre-collision assist also will be disabled, and regenerative braking capability will be reduced. The electronic parking brake remains operable.
Safety Risk
This may result in a loss of power brake assist and or vehicle stability control features which may reduce the effectiveness of the braking system, increasing the risk of a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the anti-lock brake system ABS module free of charge. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-09-14
Campaign
21C22/21V711
Description
On your vehicle, it is possible that the urethane adhesion of the windshield to the body is inadequate. An inadequately adhered windshield does not conform to the requirements specified by federal Motor vehicle safety standard fmvss no. 212 windshield mounting.
Safety Risk
An inadequately adhered windshield may detach in a crash, increasing the risk of injury to occupants.
Remedy
Ford Motor Company has authorized your dealer to have the windshield removed and reinstalled using standard service procedures, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-12-16
Campaign
21C36/21V979
Description
The rear seatbelts on your vehicle may be inadequately attached due to improperly manufactured rear floor assemblies.
Safety Risk
If a rear seat belt detaches under loading, it will not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to repair both lh and rh rear buckle attachments with a thread repair kit. This service must be performed on all affected vehicles at no charge to the vehicle owner.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-06-20
Campaign
23S56/25V441
Description
On your vehicle, the high voltage battery main contactors may overheat, which can result in a contactor that remains open or a contactor that welds closed.
Safety Risk
If your vehicle was previously repaired for this issue under recall 22S41, the remedy may not proactively detect damage to the contactors on your vehicle and needs this new repair. Similarly, if your vehicle was not repaired under recall 22S41, it needs this new repair. Should the contactors weld closed while driving, a powertrain malfunction warning light will be illuminated on the next key cycle, along with a possible no start condition. If the contactors are prevented from closing while driving, a powertrain malfunction warning light will be illuminated, the vehicle will display stop safely now in the instrument panel cluster, and the vehicle will experience an immediate loss of motive power. The vehicle will coast to a stop and all 12V systems including power brakes and steering will remain functional. An immediate loss of motive power increases the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the high voltage battery junction box, and reprogram associated modules, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
22P04
Description
Gateway module programming to activate phone as a key
Next Steps
Contact your dealer for next steps.
Campaign:
22B10
Description
Additional remote control and key blank
Next Steps
Contact your dealer for next steps.
Campaign:
22P08
Description
Bluecruiseactiveglide maps expiration
Next Steps
Contact your dealer for next steps.
Campaign:
22P31
Description
Replace the electronic parking brake harness connector
Next Steps
Contact your dealer for next steps.
Campaign:
22B47
Description
2021-22 mach e electronic park brake broken wiring
Next Steps
Contact your dealer for next steps.
Campaign:
24N05
Description
2021-2023 model year mach-e vehicles paint sealant issues - door hems inspection - repair
Next Steps
Contact your dealer for next steps.
Campaign:
24B50
Description
SYNC software update for customer connectivity setting menu
Next Steps
Contact your dealer for next steps.
Campaign:
25A20
Description
Administrative program for 25S49 for long term rental
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
23B50
Description
Charge cord stuck reprogram battery charge control module
Next Steps
Contact your dealer for next steps.
Campaign:
24N08
Description
Drivers side seat buckle replacement
Next Steps
Contact your dealer for next steps.
Campaign:
23B12
Description
High voltage battery module hvbm replacement
Next Steps
Contact your dealer for next steps.
Campaign:
25P28
Description
Ford passlincoln way connectivity concerns
Next Steps
Contact your dealer for next steps.
Campaign:
23B28
Description
Gateway module reprogramming
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Campaign:
22B48
Description
Off board charger controller module programming
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Campaign:
21B53
Description
Mach-e blem not provisioned
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Campaign:
22B28
Description
Reprogram HVAC control module
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Campaign:
23P08
Description
Door control module update
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Campaign:
24G02
Description
Off-board charger controller obcc software update
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