Last updated on 03/30/2026
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1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
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Issue Date
2026-03-18
Campaign
26C10/26V104
Description
On your vehicle it is possible that the trailer module trm may lose communication at vehicle start-up. If a trm loss of communication occurs and a trailer is connected to the vehicle, trailer stop lamps and turn signal indicators will not function. Additionally, for trailers equipped with electronic trailer brakes, the trailer brakes will not function. This loss of communication can occur with-or-without a trailer connected to the vehicle and can only initiate at vehicle start-up. If this occurs, a trailer brake module fault notification will pop-up on the vehicles instrument panel cluster. The vehicle brake and turn signal lamps will continue to operate normally and are not affected by this trm fault. If you do not tow with your vehicle, you may wait for ota deployment for your vehicle remedy.
Safety Risk
This may result in inoperable trailer brake lights, trailer turn signals and trailer braking functions that can reduce a drivers ability to control an attached trailer and make the trailer less visible to other drivers, increasing the risk of a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has released software for 26C10. Your vehicle is capable of receiving Ford software updates. When automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicles cellular network modem. The software installation will happen after the download. Note refer to ford.comsupport for further information on your Ford software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 26C10 software free of charge under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2026-03-18
Campaign
26C10/26V104
Description
On your vehicle it is possible that the trailer module trm may lose communication at vehicle start-up. If a trm loss of communication occurs and a trailer is connected to the vehicle, trailer stop lamps and turn signal indicators will not function. Additionally, for trailers equipped with electronic trailer brakes, the trailer brakes will not function. This loss of communication can occur with-or-without a trailer connected to the vehicle and can only initiate at vehicle start-up. If this occurs, a trailer brake module fault notification will pop-up on the vehicles instrument panel cluster. The vehicle brake and turn signal lamps will continue to operate normally and are not affected by this trm fault. If you do not tow with your vehicle, you may wait for ota deployment for your vehicle remedy.
Safety Risk
This may result in inoperable trailer brake lights, trailer turn signals and trailer braking functions that can reduce a drivers ability to control an attached trailer and make the trailer less visible to other drivers, increasing the risk of a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has released software for 26C10. Your vehicle is capable of receiving Ford software updates. When automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicles cellular network modem. The software installation will happen after the download. Note refer to ford.comsupport for further information on your Ford software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 26C10 software free of charge under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.