Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣Fraud
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Last updated on 04/02/2026
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Ask a question or search by keyword. If you need more, you can contact us.
Issue Date
2025-11-17
Campaign
25SC6/25V787
Description
On your vehicle, the electric brake booster ebb was built with an incorrect electronic control unit ecu cover. This condition may result in ecu components operating at elevated temperatures and lead to premature ebb failure.
Safety Risk
This condition may result in an unexpected loss of brake power assistance and or vehicle stability control features, increasing the risk of a crash. Braking without power assistance will remain.
Remedy
Parts are available. Ford Motor Company has authorized your dealer to replace the electronic brake booster free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2026-03-05
Campaign
26S10/26V122
Description
On your vehicle, it may be possible for the exhaust gas recirculation egr valve to fail.
Safety Risk
In the event of an egr valve failure, you may experience weak acceleration, engine vibration, a no start condition, or a loss of motive power likely at low speeds of 15 mph or below. A check engine light may illuminate. A loss of motive power increases the risk of a crash.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2026-03-19
Campaign
26S18/26V157
Description
On your vehicle, the moonroof modules glass panel may be improperly adhered. This may result in wind noise, water leaks, or in some cases you may experience a complete detachment of the roof opening panel glass while driving.
Safety Risk
A detached glass panel may become a road hazard for other road users, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect the roof opening panel glass. If your vehicle does not pass the inspection, a rental vehicle will be provided until parts to repair the roof opening panel glass are available. Parts for a full remedy repair are anticipated to be available may 4, 2026.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2026-04-02
Campaign
26C19/26V201
Description
Your vehicle may experience a broken front passenger seat occupant classification sensor. In the event of this condition the passenger side frontal air bag will be disabled. Your instrument panel cluster will display the supplemental restraint system srs malfunction indicator lamp mil, and you may also receive a warning in the driver information center. Your vehicles passenger airbag disable indicator lamp will display passenger airbag off.
Safety Risk
A passenger airbag that does not deploy as intended increases the risk of injury in the event of a crash.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-27
Campaign
25S52/25V343
Description
On your vehicle, the engine block heater element may overheat while the engine block heater system is plugged in.
Safety Risk
In the event of an overheating engine block heater element, engine coolant may leak, and the engine block heater power cable connector may experience heat damage. An overheating engine block heater element increases the risk of an underhood fire.
Remedy
Ford has authorized your dealer to perform one of the two following remedies Ford Motor Company is working to provide parts for this repair. When the remedy becomes available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge. The remedy is anticipated to be available by the fourth quarter of 2025. An alternate remedy is also available for owners who would like to disable the vehicles block heater. For those customers that choose this option, Ford Motor Company has authorized your dealer to remove the block heater element and cord and install a threaded plug free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2026-01-26
Campaign
25C69/25V863
Description
On your vehicle, the integrated park module ipm may not properly engage the park pawl, preventing the vehicle from locking into park when park p is selected. If this condition occurs, a wrench light and shift system fault message will be displayed in the instrument panel cluster. Additionally, the vehicles electronic parking brake epb will automatically apply.
Safety Risk
If the park pawl is not properly engaged and the electronic parking brake epb is not applied, your vehicle may experience a roll-in-park, increasing the risk of a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update your vehicles secondary on board diagnostic module c sobdmc software free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-23
Campaign
25C17/25V350
Description
On your vehicle, it may be possible the passenger airbag disable indicator padi lamp may become dislodged inside the instrument panel.
Safety Risk
A padi lamp that becomes dislodged may not be visible to the driver and passengers. As a result, they may not know whether the passenger airbag is on or off, potentially increasing the risk of passenger injury in a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to install clips to further secure the padi lamp in the instrument bezel free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-12-19
Campaign
25SE7/25V884
Description
On your vehicle, the instrument panel ip topper may detach from the passenger air bag chute doors during air bag deployment. The airbag is expected to otherwise deploy in position and restrain the occupant as designed.
Safety Risk
In the event of a crash in which the vehicle deploys the passenger airbag, a part of the ip topper may detach and strike a vehicle occupant, increasing the risk of injury.
Remedy
Parts are available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the ip topper free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2026-03-18
Campaign
26C10/26V104
Description
On your vehicle it is possible that the trailer module trm may lose communication at vehicle start-up. If a trm loss of communication occurs and a trailer is connected to the vehicle, trailer stop lamps and turn signal indicators will not function. Additionally, for trailers equipped with electronic trailer brakes, the trailer brakes will not function. This loss of communication can occur with-or-without a trailer connected to the vehicle and can only initiate at vehicle start-up. If this occurs, a trailer brake module fault notification will pop-up on the vehicles instrument panel cluster. The vehicle brake and turn signal lamps will continue to operate normally and are not affected by this trm fault. If you do not tow with your vehicle, you may wait for ota deployment for your vehicle remedy.
Safety Risk
This may result in inoperable trailer brake lights, trailer turn signals and trailer braking functions that can reduce a drivers ability to control an attached trailer and make the trailer less visible to other drivers, increasing the risk of a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has released software for 26C10. Your vehicle is capable of receiving Ford software updates. When automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicles cellular network modem. The software installation will happen after the download. Note refer to ford.comsupport for further information on your Ford software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 26C10 software free of charge under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-11-24
Campaign
25SD3/25V828
Description
On your vehicle, the cylinder head may have a loose ball plug or ball plugs. This condition may result in a rapid oil leak if a ball plug comes out of the cylinder head.
Safety Risk
An oil leak in the presence of an ignition source, such as a hot engine or exhaust components, can increase the risk of a fire. In addition, the loss of oil can result in loss of motive power, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the engine cylinder head free of charge
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
25B34
Description
Cooling fan and radiator replacement
Next Steps
Contact your dealer for next steps.
Campaign:
25H03
Description
Spark plug replacement
Next Steps
Contact your dealer for next steps.
Campaign:
25B33
Description
Block heater element installation
Next Steps
Contact your dealer for next steps.
Issue Date
2025-11-17
Campaign
25SC6/25V787
Description
On your vehicle, the electric brake booster ebb was built with an incorrect electronic control unit ecu cover. This condition may result in ecu components operating at elevated temperatures and lead to premature ebb failure.
Safety Risk
This condition may result in an unexpected loss of brake power assistance and or vehicle stability control features, increasing the risk of a crash. Braking without power assistance will remain.
Remedy
Parts are available. Ford Motor Company has authorized your dealer to replace the electronic brake booster free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2026-03-05
Campaign
26S10/26V122
Description
On your vehicle, it may be possible for the exhaust gas recirculation egr valve to fail.
Safety Risk
In the event of an egr valve failure, you may experience weak acceleration, engine vibration, a no start condition, or a loss of motive power likely at low speeds of 15 mph or below. A check engine light may illuminate. A loss of motive power increases the risk of a crash.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2026-03-19
Campaign
26S18/26V157
Description
On your vehicle, the moonroof modules glass panel may be improperly adhered. This may result in wind noise, water leaks, or in some cases you may experience a complete detachment of the roof opening panel glass while driving.
Safety Risk
A detached glass panel may become a road hazard for other road users, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect the roof opening panel glass. If your vehicle does not pass the inspection, a rental vehicle will be provided until parts to repair the roof opening panel glass are available. Parts for a full remedy repair are anticipated to be available may 4, 2026.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2026-04-02
Campaign
26C19/26V201
Description
Your vehicle may experience a broken front passenger seat occupant classification sensor. In the event of this condition the passenger side frontal air bag will be disabled. Your instrument panel cluster will display the supplemental restraint system srs malfunction indicator lamp mil, and you may also receive a warning in the driver information center. Your vehicles passenger airbag disable indicator lamp will display passenger airbag off.
Safety Risk
A passenger airbag that does not deploy as intended increases the risk of injury in the event of a crash.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-27
Campaign
25S52/25V343
Description
On your vehicle, the engine block heater element may overheat while the engine block heater system is plugged in.
Safety Risk
In the event of an overheating engine block heater element, engine coolant may leak, and the engine block heater power cable connector may experience heat damage. An overheating engine block heater element increases the risk of an underhood fire.
Remedy
Ford has authorized your dealer to perform one of the two following remedies Ford Motor Company is working to provide parts for this repair. When the remedy becomes available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge. The remedy is anticipated to be available by the fourth quarter of 2025. An alternate remedy is also available for owners who would like to disable the vehicles block heater. For those customers that choose this option, Ford Motor Company has authorized your dealer to remove the block heater element and cord and install a threaded plug free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2026-01-26
Campaign
25C69/25V863
Description
On your vehicle, the integrated park module ipm may not properly engage the park pawl, preventing the vehicle from locking into park when park p is selected. If this condition occurs, a wrench light and shift system fault message will be displayed in the instrument panel cluster. Additionally, the vehicles electronic parking brake epb will automatically apply.
Safety Risk
If the park pawl is not properly engaged and the electronic parking brake epb is not applied, your vehicle may experience a roll-in-park, increasing the risk of a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update your vehicles secondary on board diagnostic module c sobdmc software free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-23
Campaign
25C17/25V350
Description
On your vehicle, it may be possible the passenger airbag disable indicator padi lamp may become dislodged inside the instrument panel.
Safety Risk
A padi lamp that becomes dislodged may not be visible to the driver and passengers. As a result, they may not know whether the passenger airbag is on or off, potentially increasing the risk of passenger injury in a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to install clips to further secure the padi lamp in the instrument bezel free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-12-19
Campaign
25SE7/25V884
Description
On your vehicle, the instrument panel ip topper may detach from the passenger air bag chute doors during air bag deployment. The airbag is expected to otherwise deploy in position and restrain the occupant as designed.
Safety Risk
In the event of a crash in which the vehicle deploys the passenger airbag, a part of the ip topper may detach and strike a vehicle occupant, increasing the risk of injury.
Remedy
Parts are available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the ip topper free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2026-03-18
Campaign
26C10/26V104
Description
On your vehicle it is possible that the trailer module trm may lose communication at vehicle start-up. If a trm loss of communication occurs and a trailer is connected to the vehicle, trailer stop lamps and turn signal indicators will not function. Additionally, for trailers equipped with electronic trailer brakes, the trailer brakes will not function. This loss of communication can occur with-or-without a trailer connected to the vehicle and can only initiate at vehicle start-up. If this occurs, a trailer brake module fault notification will pop-up on the vehicles instrument panel cluster. The vehicle brake and turn signal lamps will continue to operate normally and are not affected by this trm fault. If you do not tow with your vehicle, you may wait for ota deployment for your vehicle remedy.
Safety Risk
This may result in inoperable trailer brake lights, trailer turn signals and trailer braking functions that can reduce a drivers ability to control an attached trailer and make the trailer less visible to other drivers, increasing the risk of a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has released software for 26C10. Your vehicle is capable of receiving Ford software updates. When automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicles cellular network modem. The software installation will happen after the download. Note refer to ford.comsupport for further information on your Ford software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 26C10 software free of charge under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-11-24
Campaign
25SD3/25V828
Description
On your vehicle, the cylinder head may have a loose ball plug or ball plugs. This condition may result in a rapid oil leak if a ball plug comes out of the cylinder head.
Safety Risk
An oil leak in the presence of an ignition source, such as a hot engine or exhaust components, can increase the risk of a fire. In addition, the loss of oil can result in loss of motive power, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the engine cylinder head free of charge
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
25B34
Description
Cooling fan and radiator replacement
Next Steps
Contact your dealer for next steps.
Campaign:
25H03
Description
Spark plug replacement
Next Steps
Contact your dealer for next steps.
Campaign:
25B33
Description
Block heater element installation
Next Steps
Contact your dealer for next steps.