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Last updated on 01/09/2026
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Issue Date
2023-03-10
Campaign
23C04/23V160
Description
On your vehicle, a wiring circuit to the trailer tow connector is missing which causes inoperative trailer taillamps. Inoperative trailer taillamps do not conform to the requirements specified by federal Motor vehicle safety standard fmvss no. 108, which requires trailers to be equipped with stop, tail, and turn signal lamps, along with other functions
Safety Risk
Inoperative trailer taillamps increase the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to add the missing wiring circuit for the trailer tow taillamp free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-04-12
Campaign
24S24/24V267
Description
On your vehicle, the body control module bcm and powertrain control module pcm calibrations may be unable to detect a sudden change in the 12-VOLT battery state of charge during a drive cycle.
Safety Risk
If the bcm and pcm calibrations are unable to detect a sudden battery degradation during a drive, the vehicle may be unable to restart after an auto stopstart event or may experience a stall while coming to a stop at low speed. The vehicle may also lose 12-VOLT accessories, including hazard lights. A loss of motive power can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to reprogram the powertrain control and body control modules free of charge software and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-04-26
Campaign
24S27/24V293
Description
The body control module bcm was improperly calibrated and may falsely detect a current overload on one or both taillamp circuits. If this occurs, one or both of the rear taillamps may stop functioning during a drive cycle.
Safety Risk
Taillamps that fail to illuminate can cause reduced visibility in dark conditions, which may increase the risk of a crash
Remedy
Ford Motor Company has authorized your dealer to update the bcm software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-08-12
Campaign
24S51/24V594
Description
In some of the affected vehicles, the windshield wiper Motor may be missing sealer between the gear cover and gear housing allowing water to intrude into the wiper Motor. The missing sealer may cause the windshield wipers to become inoperable.
Safety Risk
Inoperable windshield wipers may cause reduced visibility or loss of visibility in certain conditions, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect, and if necessary, replace your wiper Motor free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-02
Campaign
25C06/25V123
Description
According to fords records, certain 2022-2023 model year maverick vehicles may not have the remedy for compliance recall 24C01 installed correctly but were recorded as having received the repair successfully. Because the correct software update may not have been installed on these vehicles, the underlying condition specified in compliance recall 24C01 may still exist.
Safety Risk
Failure to illuminate the cluster display would render safety-related telltales and gauges, such as warning lights or the speedometer, unreadable in certain conditions. An instrument panel cluster ipc that does not clearly display critical safety information can increase the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the instrument panel cluster software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-12-15
Campaign
23C41/23V848
Description
Ford Motor Company Ford recall no. 23C41 certain 2022 2024 model year Ford maverick vehicles turn signal outage detection notification failure
Safety Risk
Vehicle operators will not receive the intended increase in flashing rate notification to alert them that a single rear turn signal bulb is out. If the vehicle does not meet fmvss 108 intensity requirements, the vehicle may not alert other road users of an upcoming turn or lane change, which can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the body control module bcm software free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-02-23
Campaign
24C01/24V140
Description
The instrument panel cluster ipc may not properly illuminate telltales or gauges, regulated by certain fmvss requirements.
Safety Risk
Failure to illuminate the cluster display would render safety-related telltales and gauges unreadable in certain conditions. An ipc that does not clearly display critical safety information can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the instrument panel cluster software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-02-14
Campaign
25C04/25V094
Description
According to fords records, the remedy software for compliance recall 23C41 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in compliance recall 23C41 may still exist, and the turn signal outage detection system may not send a notification to the driver if only one of the two rear turn signal lamp bulbs on either side has failed.
Safety Risk
This may result in you being unaware of a turn signal bulb failure, which may not alert other road users of an upcoming turn or lane change, increasing the risk of a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the body control module bcm software free of charge. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-15
Campaign
25SA4/25V685
Description
On your vehicle, the engine block heater element may overheat while the engine block heater system is plugged in.
Safety Risk
A short circuit in the engine block heater increases the risk of an underhood fire.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-15
Campaign
25SA5/25E067
Description
On your vehicle, the engine block heater element may overheat while the engine block heater system is plugged in.
Safety Risk
A short circuit in the engine block heater increases the risk of an underhood fire.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-05-26
Campaign
23S27/23V380
Description
On your vehicle, the engine could fail prematurely. In the event of an engine failure, significant quantities of engine oil andor fuel vapor may be released into the under-hood environment and may migrate to andor accumulate near ignition sources. Engine failure is expected to produce loud noises example metal-to-metal clank audible to the vehicles occupants. An engine failure will also result in a reduction in available engine power.
Safety Risk
Engine oil andor fuel vapor that accumulates near a combustible source may ignite, increasing the risk of a fire.
Remedy
Parts andor software are now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the powertrain control module for 2020-2022 escape and 2021-2022 corsair or replace the engine long-block assembly for 2023 model year corsair and escape vehicles, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-11-13
Campaign
24S33/24V330
Description
Our records indicate that your vehicle recently received an update to the hybrid powertrain control module hpcm software calibration. This hpcm software can result in a forced neutral condition while driving resulting in the vehicle coasting to a stop and automatically shifting to park, along with a wrench light, multiple warning messages in the instrument panel cluster and an audible chime. After shifting back into drive the vehicle will enter a limp home mode which provides limited torque at low speeds up to 30MPH.
Safety Risk
A loss of motive power can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the powertrain control module pcm software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-09-13
Campaign
24S59/24V684
Description
On your vehicle, it may be possible for you to experience a frozen rear view camera display image while in reverse.
Safety Risk
This may result in a false representation of where the vehicle is relative to its surroundings, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the audio control module software free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-01-17
Campaign
25S02/25V019
Description
On your vehicle, the 12-VOLT battery may experience internal weld andor cast-on-strap failures, which could lead to a sudden battery degradation while driving.
Safety Risk
If the battery suddenly degrades during a drive, your vehicle may be unable to restart after an auto stopstart event or experience a stall while coming to a stop at low speed. Either of these conditions may be accompanied by a loss of electrical accessories, including hazard lights. A loss of motive power can increase the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect and replace the 12V battery if necessary free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-06-18
Campaign
25S54/25V345
Description
According to fords records, the remedy software for safety recall 23S27 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 23S27 may still exist. On your vehicle, the engine could fail prematurely. In the event of an engine failure, significant quantities of engine oil andor fuel vapor may be released into the under-hood environment and may migrate to andor accumulate near ignition sources. Engine failure is expected to produce loud noises example metal-to-metal clank audible to the vehicles occupants. An engine failure will also result in a reduction in available engine power.
Safety Risk
Engine oil andor fuel vapor that accumulates near a combustible source may ignite, increasing the risk of a fire.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the powertrain control module pcm free of charge. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-01
Campaign
25S72/25V442
Description
On your vehicle, it may be possible an error in the SYNC software can cause SYNC system instability concerns andor a failure to preserve certain settings across ignition cycles. This may result in an intermittent blank image while in reverse or rear-view image remaining on display after reverse driving has ended. Other non-safety related symptoms may be present such as a black infotainment screen, incorrect language setting, andor potential inability to perform software updates.
Safety Risk
A rear-view camera that intermittently displays a blank image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash. A rear-view camera that remains on after the backing event has ended can distract the driver, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the SYNC software on your vehicle free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-03-22
Campaign
24S20/24V223
Description
Your vehicle may have one or more tires that were mis-built with an improper material composition, resulting in a tire with increased cornering stiffness.
Safety Risk
A high variation in cornering stiffness amongst your vehicles tires can result in a degradation in vehicle handling, resulting in a potential loss of vehicle control which increases the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect tires and check the tire label serial number. If the serial number matches a suspect tire or the serial number cannot be read, the tires will be replaced free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-05-03
Campaign
24S33/24V330
Description
Our records indicate that your vehicle recently received an update to the hybrid powertrain control module hpcm software calibration. This hpcm software can result in a forced neutral condition while driving resulting in the vehicle coasting to a stop and automatically shifting to park, along with a wrench light, multiple warning messages in the instrument panel cluster and an audible chime. After shifting back into drive the vehicle will enter a limp home mode which provides limited torque at low speeds up to 30MPH.
Safety Risk
A loss of motive power can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the powertrain control module pcm software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-02-14
Campaign
25S07/25V095
Description
According to fords records, the remedy software for safety recall 24S27 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 24S27 may still exist, and the body control module bcm may falsely detect a current overload on one or both taillamp circuits. If this occurs, one or both of the rear taillamps may stop functioning during a drive cycle.
Safety Risk
Taillamps that fail to illuminate can cause reduced visibility in dark conditions, which may increase the risk of a crash
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the bcm software free of charge. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-02
Campaign
25S16/25V133
Description
According to fords records, the remedy software for safety recall 24S33 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 24S33 may still exist, and the hybrid powertrain control module hpcm software may result in a forced neutral condition while driving. As the vehicle coasts to a stop, the transmission will automatically shift to park. You can retain other functionality including power braking and power steering. Once you shift the vehicle back to drive, the vehicle will enter a limp home mode which provides limited torque at low speeds up to 30 mph.
Safety Risk
A loss of motive power can increase the risk of a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the powertrain control module pcm software free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-16
Campaign
25S26/25V158
Description
According to fords records, the remedy software for safety recall 24S24 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 24S24 may still exist. On your vehicle, the body control module bcm and powertrain control module pcm calibrations may be unable to detect a sudden change in the 12-VOLT battery state of charge during a drive cycle.
Safety Risk
If the bcm and pcm calibrations are unable to detect a sudden battery degradation during a drive, the vehicle may be unable to restart or may experience a stall while coming to a stop. The vehicle may also lose electrical accessories such as hazard lights or cause a loss of drive power increasing the risk of a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram the bcm and pcm modules free of charge software and labor. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
23E09
Description
Reprogram powertrain control module
Next Steps
Contact your dealer for next steps.
Campaign:
23E07
Description
Software calibration update
Next Steps
Contact your dealer for next steps.
Campaign:
23L05
Description
Mobile hot spot credit
Next Steps
Contact your dealer for next steps.
Campaign:
24N08
Description
Drivers side seat buckle replacement
Next Steps
Contact your dealer for next steps.
Campaign:
23A04
Description
Admin fsa for 23S27
Next Steps
Contact your dealer for next steps.
Campaign:
23P18
Description
Powertrain control module pcm reprogramming
Next Steps
Contact your dealer for next steps.
Campaign:
23N06
Description
Long block replacement
Next Steps
Contact your dealer for next steps.
Campaign:
24A05
Description
Administrative program for 23N06
Next Steps
Contact your dealer for next steps.
Campaign:
25L02
Description
Transmission control assembly reimbursement
Next Steps
Contact your dealer for next steps.
Campaign:
23P02
Description
Electronic brake booster replacement
Next Steps
Contact your dealer for next steps.
Campaign:
24N04
Description
Replacement of exhaust gas heat recovery system if failed
Next Steps
Contact your dealer for next steps.
Issue Date
2023-03-10
Campaign
23C04/23V160
Description
On your vehicle, a wiring circuit to the trailer tow connector is missing which causes inoperative trailer taillamps. Inoperative trailer taillamps do not conform to the requirements specified by federal Motor vehicle safety standard fmvss no. 108, which requires trailers to be equipped with stop, tail, and turn signal lamps, along with other functions
Safety Risk
Inoperative trailer taillamps increase the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to add the missing wiring circuit for the trailer tow taillamp free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-04-12
Campaign
24S24/24V267
Description
On your vehicle, the body control module bcm and powertrain control module pcm calibrations may be unable to detect a sudden change in the 12-VOLT battery state of charge during a drive cycle.
Safety Risk
If the bcm and pcm calibrations are unable to detect a sudden battery degradation during a drive, the vehicle may be unable to restart after an auto stopstart event or may experience a stall while coming to a stop at low speed. The vehicle may also lose 12-VOLT accessories, including hazard lights. A loss of motive power can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to reprogram the powertrain control and body control modules free of charge software and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-04-26
Campaign
24S27/24V293
Description
The body control module bcm was improperly calibrated and may falsely detect a current overload on one or both taillamp circuits. If this occurs, one or both of the rear taillamps may stop functioning during a drive cycle.
Safety Risk
Taillamps that fail to illuminate can cause reduced visibility in dark conditions, which may increase the risk of a crash
Remedy
Ford Motor Company has authorized your dealer to update the bcm software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-08-12
Campaign
24S51/24V594
Description
In some of the affected vehicles, the windshield wiper Motor may be missing sealer between the gear cover and gear housing allowing water to intrude into the wiper Motor. The missing sealer may cause the windshield wipers to become inoperable.
Safety Risk
Inoperable windshield wipers may cause reduced visibility or loss of visibility in certain conditions, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect, and if necessary, replace your wiper Motor free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-02
Campaign
25C06/25V123
Description
According to fords records, certain 2022-2023 model year maverick vehicles may not have the remedy for compliance recall 24C01 installed correctly but were recorded as having received the repair successfully. Because the correct software update may not have been installed on these vehicles, the underlying condition specified in compliance recall 24C01 may still exist.
Safety Risk
Failure to illuminate the cluster display would render safety-related telltales and gauges, such as warning lights or the speedometer, unreadable in certain conditions. An instrument panel cluster ipc that does not clearly display critical safety information can increase the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the instrument panel cluster software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-12-15
Campaign
23C41/23V848
Description
Ford Motor Company Ford recall no. 23C41 certain 2022 2024 model year Ford maverick vehicles turn signal outage detection notification failure
Safety Risk
Vehicle operators will not receive the intended increase in flashing rate notification to alert them that a single rear turn signal bulb is out. If the vehicle does not meet fmvss 108 intensity requirements, the vehicle may not alert other road users of an upcoming turn or lane change, which can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the body control module bcm software free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-02-23
Campaign
24C01/24V140
Description
The instrument panel cluster ipc may not properly illuminate telltales or gauges, regulated by certain fmvss requirements.
Safety Risk
Failure to illuminate the cluster display would render safety-related telltales and gauges unreadable in certain conditions. An ipc that does not clearly display critical safety information can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the instrument panel cluster software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-02-14
Campaign
25C04/25V094
Description
According to fords records, the remedy software for compliance recall 23C41 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in compliance recall 23C41 may still exist, and the turn signal outage detection system may not send a notification to the driver if only one of the two rear turn signal lamp bulbs on either side has failed.
Safety Risk
This may result in you being unaware of a turn signal bulb failure, which may not alert other road users of an upcoming turn or lane change, increasing the risk of a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the body control module bcm software free of charge. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-15
Campaign
25SA4/25V685
Description
On your vehicle, the engine block heater element may overheat while the engine block heater system is plugged in.
Safety Risk
A short circuit in the engine block heater increases the risk of an underhood fire.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-15
Campaign
25SA5/25E067
Description
On your vehicle, the engine block heater element may overheat while the engine block heater system is plugged in.
Safety Risk
A short circuit in the engine block heater increases the risk of an underhood fire.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-05-26
Campaign
23S27/23V380
Description
On your vehicle, the engine could fail prematurely. In the event of an engine failure, significant quantities of engine oil andor fuel vapor may be released into the under-hood environment and may migrate to andor accumulate near ignition sources. Engine failure is expected to produce loud noises example metal-to-metal clank audible to the vehicles occupants. An engine failure will also result in a reduction in available engine power.
Safety Risk
Engine oil andor fuel vapor that accumulates near a combustible source may ignite, increasing the risk of a fire.
Remedy
Parts andor software are now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the powertrain control module for 2020-2022 escape and 2021-2022 corsair or replace the engine long-block assembly for 2023 model year corsair and escape vehicles, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-11-13
Campaign
24S33/24V330
Description
Our records indicate that your vehicle recently received an update to the hybrid powertrain control module hpcm software calibration. This hpcm software can result in a forced neutral condition while driving resulting in the vehicle coasting to a stop and automatically shifting to park, along with a wrench light, multiple warning messages in the instrument panel cluster and an audible chime. After shifting back into drive the vehicle will enter a limp home mode which provides limited torque at low speeds up to 30MPH.
Safety Risk
A loss of motive power can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the powertrain control module pcm software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-09-13
Campaign
24S59/24V684
Description
On your vehicle, it may be possible for you to experience a frozen rear view camera display image while in reverse.
Safety Risk
This may result in a false representation of where the vehicle is relative to its surroundings, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the audio control module software free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-01-17
Campaign
25S02/25V019
Description
On your vehicle, the 12-VOLT battery may experience internal weld andor cast-on-strap failures, which could lead to a sudden battery degradation while driving.
Safety Risk
If the battery suddenly degrades during a drive, your vehicle may be unable to restart after an auto stopstart event or experience a stall while coming to a stop at low speed. Either of these conditions may be accompanied by a loss of electrical accessories, including hazard lights. A loss of motive power can increase the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect and replace the 12V battery if necessary free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-06-18
Campaign
25S54/25V345
Description
According to fords records, the remedy software for safety recall 23S27 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 23S27 may still exist. On your vehicle, the engine could fail prematurely. In the event of an engine failure, significant quantities of engine oil andor fuel vapor may be released into the under-hood environment and may migrate to andor accumulate near ignition sources. Engine failure is expected to produce loud noises example metal-to-metal clank audible to the vehicles occupants. An engine failure will also result in a reduction in available engine power.
Safety Risk
Engine oil andor fuel vapor that accumulates near a combustible source may ignite, increasing the risk of a fire.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the powertrain control module pcm free of charge. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-01
Campaign
25S72/25V442
Description
On your vehicle, it may be possible an error in the SYNC software can cause SYNC system instability concerns andor a failure to preserve certain settings across ignition cycles. This may result in an intermittent blank image while in reverse or rear-view image remaining on display after reverse driving has ended. Other non-safety related symptoms may be present such as a black infotainment screen, incorrect language setting, andor potential inability to perform software updates.
Safety Risk
A rear-view camera that intermittently displays a blank image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash. A rear-view camera that remains on after the backing event has ended can distract the driver, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the SYNC software on your vehicle free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-03-22
Campaign
24S20/24V223
Description
Your vehicle may have one or more tires that were mis-built with an improper material composition, resulting in a tire with increased cornering stiffness.
Safety Risk
A high variation in cornering stiffness amongst your vehicles tires can result in a degradation in vehicle handling, resulting in a potential loss of vehicle control which increases the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect tires and check the tire label serial number. If the serial number matches a suspect tire or the serial number cannot be read, the tires will be replaced free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-05-03
Campaign
24S33/24V330
Description
Our records indicate that your vehicle recently received an update to the hybrid powertrain control module hpcm software calibration. This hpcm software can result in a forced neutral condition while driving resulting in the vehicle coasting to a stop and automatically shifting to park, along with a wrench light, multiple warning messages in the instrument panel cluster and an audible chime. After shifting back into drive the vehicle will enter a limp home mode which provides limited torque at low speeds up to 30MPH.
Safety Risk
A loss of motive power can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the powertrain control module pcm software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-02-14
Campaign
25S07/25V095
Description
According to fords records, the remedy software for safety recall 24S27 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 24S27 may still exist, and the body control module bcm may falsely detect a current overload on one or both taillamp circuits. If this occurs, one or both of the rear taillamps may stop functioning during a drive cycle.
Safety Risk
Taillamps that fail to illuminate can cause reduced visibility in dark conditions, which may increase the risk of a crash
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the bcm software free of charge. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-02
Campaign
25S16/25V133
Description
According to fords records, the remedy software for safety recall 24S33 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 24S33 may still exist, and the hybrid powertrain control module hpcm software may result in a forced neutral condition while driving. As the vehicle coasts to a stop, the transmission will automatically shift to park. You can retain other functionality including power braking and power steering. Once you shift the vehicle back to drive, the vehicle will enter a limp home mode which provides limited torque at low speeds up to 30 mph.
Safety Risk
A loss of motive power can increase the risk of a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the powertrain control module pcm software free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-16
Campaign
25S26/25V158
Description
According to fords records, the remedy software for safety recall 24S24 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 24S24 may still exist. On your vehicle, the body control module bcm and powertrain control module pcm calibrations may be unable to detect a sudden change in the 12-VOLT battery state of charge during a drive cycle.
Safety Risk
If the bcm and pcm calibrations are unable to detect a sudden battery degradation during a drive, the vehicle may be unable to restart or may experience a stall while coming to a stop. The vehicle may also lose electrical accessories such as hazard lights or cause a loss of drive power increasing the risk of a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram the bcm and pcm modules free of charge software and labor. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
23E09
Description
Reprogram powertrain control module
Next Steps
Contact your dealer for next steps.
Campaign:
23E07
Description
Software calibration update
Next Steps
Contact your dealer for next steps.
Campaign:
23L05
Description
Mobile hot spot credit
Next Steps
Contact your dealer for next steps.
Campaign:
24N08
Description
Drivers side seat buckle replacement
Next Steps
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Campaign:
23A04
Description
Admin fsa for 23S27
Next Steps
Contact your dealer for next steps.
Campaign:
23P18
Description
Powertrain control module pcm reprogramming
Next Steps
Contact your dealer for next steps.
Campaign:
23N06
Description
Long block replacement
Next Steps
Contact your dealer for next steps.
Campaign:
24A05
Description
Administrative program for 23N06
Next Steps
Contact your dealer for next steps.
Campaign:
25L02
Description
Transmission control assembly reimbursement
Next Steps
Contact your dealer for next steps.
Campaign:
23P02
Description
Electronic brake booster replacement
Next Steps
Contact your dealer for next steps.
Campaign:
24N04
Description
Replacement of exhaust gas heat recovery system if failed
Next Steps
Contact your dealer for next steps.
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