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Reviews on the product and not the customer’s Sales or Service experience
Last updated on 12/14/2025
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Issue Date
2019-01-28
Campaign
19S01/19V001
Description
The passenger airbag inflator in your vehicle may explode in the event of a crash that causes deployment of the passenger airbag.
Safety Risk
If an inflator explodes, sharp metal fragments could strike the passenger or other occupants, causing serious injury or death.
Remedy
Do not drive your vehicle until your dealer replaces the front passenger side airbag inflator. Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the front passenger side airbag inflator free of charge parts and labor. This is a permanent repair for your vehicle and must be performed even if you had an airbag inflator previously replaced as an interim repair.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2017-03-27
Campaign
17S09/17V209
Description
On your vehicle, localized overheating of the engine cylinder head may cause the cylinder head to crack.
Safety Risk
A cylinder head crack may cause an oil leak that may result in a fire in the engine compartment.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to install a coolant level sensor system free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2017-01-10
Campaign
17S01/17V024
Description
Passenger airbag inflator replacement
Safety Risk
The passenger frontal airbag inflator could explode if the vehicle is involved in a crash were the frontal airbags are designed to deploy.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the passenger airbag inflator free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2018-11-15
Campaign
18S34/18V775
Description
You recently had a takata airbag safety recall repair completed on the passenger side of your vehicle. Regrettably, Ford has learned that the replacement airbag module installed in your vehicle was assembled with an incorrect component that may cause the airbag cushion to not fully inflate.
Safety Risk
In the event of a crash, the passenger side airbag cushion may not fully inflate, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to replace the passenger airbag module free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-02-17
Campaign
21S05/21V081
Description
Obsolete service replacement airbag modules may have been installed into vehicles during a collision or service repair after a final takata airbag recall repair was completed. There is no issue with the airbags used in the recall repair. However, if after the recall was completed, the driver or passenger airbag was subsequently replaced during a collision or service repair, the airbag(s) may contain a defective airbag inflator.
Safety Risk
Defective airbag inflators may explode in a crash that causes deployment of the airbags. If an inflator explodes, sharp metal fragments could strike vehicle occupants, causing serious injury or death.
Remedy
Ford Motor Company has authorized your dealer to inspect and replace the driver and/or passenger airbag(s) if necessary, free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-05-26
Campaign
15S18/15V340
Description
An intermittent electrical connection caused by quality issues pertaining to conformal coat contamination and ribbon cable pin misalignment within the steering gear Motor may lead to a loss of the Motor position sensor signal that may result in loss of power steering assist. Ford is aware of 16 accident allegations and three injury allegations related to this condition in the vehicles included in this field action. Most of the accident allegations report that minor vehicle damage was incurred, typically either wheel damage resulting from contact with a curb or minor body damage. The injury allegations were all reported as minor with no indication that medical attention was sought for any of the injuries.
Safety Risk
In the event of a loss of power steering assist, the mechanical linkage between the steering wheel and the road is maintained at all times. The steering system will default to manual steering mode, allowing the vehicle to be steered in a safe and controlled manner. Loss of power steering assist is unlikely to be associated with accidents at higher speeds, as the amount of assist supplied is inversely proportional to vehicle speed. Loss of power steering assist would require higher steering effort, especially at lower speeds, which may result in an increased risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the power steering control module to prevent loss of steering assist while driving due to a Motor position sensor fault.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-03-25
Campaign
21S12/21V158
Description
Driver airbag inflator replacement
Safety Risk
The driver airbag inflator in your vehicle may explode in the event of a crash that causes deployment of the driver airbag. If an airbag inflator explodes, sharp metal fragments could strike the driver or other occupants causing serious injury or death.
Remedy
Ford Motor Company has authorized your dealer to replace the airbag inflator free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-10-30
Campaign
20S62/20V675
Description
Our records indicate that a Ford safety recall was previously performed on your vehicle to replace the rear suspension toe links. Assessment of field data indicates that the ball joint used to attach the rear toe link may be susceptible to seizing in certain high corrosion areas. A seized toe link ball joint can increase bending stresses in the toe link and potentially lead to a fracture.
Safety Risk
Rear toe link fracture while driving could result in unusual vehicle handling characteristics, or difficulty controlling the vehicle and may increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect both rear toe link ball joints and, if necessary, replace the rear wheel knuckle(s), and adjust rear toe free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-06-10
Campaign
19S17/19V435
Description
On your vehicle, frequent full articulation of the rear suspension may increase the stress on the rear suspension toe link, which may, over time, result in a toe link fracture.
Safety Risk
Rear toe link fracture while driving could result in a noise, a sudden change in vehicle handling, or difficulty controlling the vehicle increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace your rear suspension toe links free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-04-27
Campaign
15S14/15V250
Description
Vehicles that are operated in high-corrosion environments associated with exposure to road salt may experience corrosion of the steering gear Motor attachment bolts. This may result in the steering gear Motor becoming loose or detaching from the gear housing, although the steering gear Motor will not separate from the vehicle. Ford is not aware of any reports of accidents or injuries related to this condition.
Safety Risk
Steering gear Motor detachment from the gear housing would result in a loss of power steering assist, but would not result in steering loss or separation of the Motor from the vehicle. The mechanical linkage between the steering wheel and the road is maintained at all times. The steering system will default to manual steering mode, allowing the vehicle to be steered in a safe and controlled manner. The amount of assist supplied is inversely proportional to vehicle speed, with the highest levels of assist provided at lower vehicle speeds. Loss of power steering assist would require higher steering effort, especially at lower speeds, which may result in an increased risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect the steering gear Motor attachment bolts and replace the steering gear assembly if any bolts are missing or broken.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-04-23
Campaign
15S16/15V246
Description
A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential that the door may unlatch while driving. Ford is aware of two allegations of injury (soreness) resulting from an unlatched door bouncing back when the customer attempted to close it, and one accident allegation when an unlatched door swung open and struck the adjacent vehicle while the driver was pulling into a parking space.
Safety Risk
A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential the door may unlatch while driving, increasing the risk of injury.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace all four door latches free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
20S01
Description
Unintended tailgate opening
Next Steps
Contact your dealer for next steps.
Campaign:
15N01
Description
Epas steering efforts
Next Steps
Contact your dealer for next steps.
Campaign:
21A04
Description
Driver airbag inflator admin fsa for 21S12
Next Steps
Contact your dealer for next steps.
Campaign:
22G04
Description
2010-2012 fusion, milan, mkz hybrid battery reduced electric vehicle operation
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
13N03
Description
Electronic throttle body extended coverage
Next Steps
Contact your dealer for next steps.
Campaign:
18A02
Description
Rental program for fsa 17S01
Next Steps
Contact your dealer for next steps.
Campaign:
19K01
Description
Takata airbag inflator extended coverage
Next Steps
Contact your dealer for next steps.
Campaign:
13B17
Description
Throttle body pcm calibration update
Next Steps
Contact your dealer for next steps.
Campaign:
15N04
Description
Embedded modem replacement
Next Steps
Contact your dealer for next steps.
Issue Date
2019-01-28
Campaign
19S01/19V001
Description
The passenger airbag inflator in your vehicle may explode in the event of a crash that causes deployment of the passenger airbag.
Safety Risk
If an inflator explodes, sharp metal fragments could strike the passenger or other occupants, causing serious injury or death.
Remedy
Do not drive your vehicle until your dealer replaces the front passenger side airbag inflator. Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the front passenger side airbag inflator free of charge parts and labor. This is a permanent repair for your vehicle and must be performed even if you had an airbag inflator previously replaced as an interim repair.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2017-03-27
Campaign
17S09/17V209
Description
On your vehicle, localized overheating of the engine cylinder head may cause the cylinder head to crack.
Safety Risk
A cylinder head crack may cause an oil leak that may result in a fire in the engine compartment.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to install a coolant level sensor system free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2017-01-10
Campaign
17S01/17V024
Description
Passenger airbag inflator replacement
Safety Risk
The passenger frontal airbag inflator could explode if the vehicle is involved in a crash were the frontal airbags are designed to deploy.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the passenger airbag inflator free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2018-11-15
Campaign
18S34/18V775
Description
You recently had a takata airbag safety recall repair completed on the passenger side of your vehicle. Regrettably, Ford has learned that the replacement airbag module installed in your vehicle was assembled with an incorrect component that may cause the airbag cushion to not fully inflate.
Safety Risk
In the event of a crash, the passenger side airbag cushion may not fully inflate, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to replace the passenger airbag module free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-02-17
Campaign
21S05/21V081
Description
Obsolete service replacement airbag modules may have been installed into vehicles during a collision or service repair after a final takata airbag recall repair was completed. There is no issue with the airbags used in the recall repair. However, if after the recall was completed, the driver or passenger airbag was subsequently replaced during a collision or service repair, the airbag(s) may contain a defective airbag inflator.
Safety Risk
Defective airbag inflators may explode in a crash that causes deployment of the airbags. If an inflator explodes, sharp metal fragments could strike vehicle occupants, causing serious injury or death.
Remedy
Ford Motor Company has authorized your dealer to inspect and replace the driver and/or passenger airbag(s) if necessary, free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-05-26
Campaign
15S18/15V340
Description
An intermittent electrical connection caused by quality issues pertaining to conformal coat contamination and ribbon cable pin misalignment within the steering gear Motor may lead to a loss of the Motor position sensor signal that may result in loss of power steering assist. Ford is aware of 16 accident allegations and three injury allegations related to this condition in the vehicles included in this field action. Most of the accident allegations report that minor vehicle damage was incurred, typically either wheel damage resulting from contact with a curb or minor body damage. The injury allegations were all reported as minor with no indication that medical attention was sought for any of the injuries.
Safety Risk
In the event of a loss of power steering assist, the mechanical linkage between the steering wheel and the road is maintained at all times. The steering system will default to manual steering mode, allowing the vehicle to be steered in a safe and controlled manner. Loss of power steering assist is unlikely to be associated with accidents at higher speeds, as the amount of assist supplied is inversely proportional to vehicle speed. Loss of power steering assist would require higher steering effort, especially at lower speeds, which may result in an increased risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the power steering control module to prevent loss of steering assist while driving due to a Motor position sensor fault.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-03-25
Campaign
21S12/21V158
Description
Driver airbag inflator replacement
Safety Risk
The driver airbag inflator in your vehicle may explode in the event of a crash that causes deployment of the driver airbag. If an airbag inflator explodes, sharp metal fragments could strike the driver or other occupants causing serious injury or death.
Remedy
Ford Motor Company has authorized your dealer to replace the airbag inflator free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-10-30
Campaign
20S62/20V675
Description
Our records indicate that a Ford safety recall was previously performed on your vehicle to replace the rear suspension toe links. Assessment of field data indicates that the ball joint used to attach the rear toe link may be susceptible to seizing in certain high corrosion areas. A seized toe link ball joint can increase bending stresses in the toe link and potentially lead to a fracture.
Safety Risk
Rear toe link fracture while driving could result in unusual vehicle handling characteristics, or difficulty controlling the vehicle and may increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect both rear toe link ball joints and, if necessary, replace the rear wheel knuckle(s), and adjust rear toe free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-06-10
Campaign
19S17/19V435
Description
On your vehicle, frequent full articulation of the rear suspension may increase the stress on the rear suspension toe link, which may, over time, result in a toe link fracture.
Safety Risk
Rear toe link fracture while driving could result in a noise, a sudden change in vehicle handling, or difficulty controlling the vehicle increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace your rear suspension toe links free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-04-27
Campaign
15S14/15V250
Description
Vehicles that are operated in high-corrosion environments associated with exposure to road salt may experience corrosion of the steering gear Motor attachment bolts. This may result in the steering gear Motor becoming loose or detaching from the gear housing, although the steering gear Motor will not separate from the vehicle. Ford is not aware of any reports of accidents or injuries related to this condition.
Safety Risk
Steering gear Motor detachment from the gear housing would result in a loss of power steering assist, but would not result in steering loss or separation of the Motor from the vehicle. The mechanical linkage between the steering wheel and the road is maintained at all times. The steering system will default to manual steering mode, allowing the vehicle to be steered in a safe and controlled manner. The amount of assist supplied is inversely proportional to vehicle speed, with the highest levels of assist provided at lower vehicle speeds. Loss of power steering assist would require higher steering effort, especially at lower speeds, which may result in an increased risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect the steering gear Motor attachment bolts and replace the steering gear assembly if any bolts are missing or broken.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-04-23
Campaign
15S16/15V246
Description
A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential that the door may unlatch while driving. Ford is aware of two allegations of injury (soreness) resulting from an unlatched door bouncing back when the customer attempted to close it, and one accident allegation when an unlatched door swung open and struck the adjacent vehicle while the driver was pulling into a parking space.
Safety Risk
A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential the door may unlatch while driving, increasing the risk of injury.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace all four door latches free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
20S01
Description
Unintended tailgate opening
Next Steps
Contact your dealer for next steps.
Campaign:
15N01
Description
Epas steering efforts
Next Steps
Contact your dealer for next steps.
Campaign:
21A04
Description
Driver airbag inflator admin fsa for 21S12
Next Steps
Contact your dealer for next steps.
Campaign:
22G04
Description
2010-2012 fusion, milan, mkz hybrid battery reduced electric vehicle operation
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
13N03
Description
Electronic throttle body extended coverage
Next Steps
Contact your dealer for next steps.
Campaign:
18A02
Description
Rental program for fsa 17S01
Next Steps
Contact your dealer for next steps.
Campaign:
19K01
Description
Takata airbag inflator extended coverage
Next Steps
Contact your dealer for next steps.
Campaign:
13B17
Description
Throttle body pcm calibration update
Next Steps
Contact your dealer for next steps.
Campaign:
15N04
Description
Embedded modem replacement
Next Steps
Contact your dealer for next steps.
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