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Last updated on 01/09/2026
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Issue Date
2018-11-15
Campaign
18S34/18V775
Description
You recently had a takata airbag safety recall repair completed on the passenger side of your vehicle. Regrettably, Ford has learned that the replacement airbag module installed in your vehicle was assembled with an incorrect component that may cause the airbag cushion to not fully inflate.
Safety Risk
In the event of a crash, the passenger side airbag cushion may not fully inflate, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to replace the passenger airbag module free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-03-25
Campaign
21S12/21V158
Description
Driver airbag inflator replacement
Safety Risk
The driver airbag inflator in your vehicle may explode in the event of a crash that causes deployment of the driver airbag. If an airbag inflator explodes, sharp metal fragments could strike the driver or other occupants causing serious injury or death.
Remedy
Ford Motor Company has authorized your dealer to replace the airbag inflator free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-10-26
Campaign
15S31/15V712
Description
Vehicles that are operated in high-corrosion environments associated with long-term exposure to road salt may experience corrosion underneath the fuel tank mounting reinforcement brackets at the weld seam that may cause a small hole to form in the fuel tank resulting in a fuel vapor leak or liquid fuel leak.
Safety Risk
A fuel leak in the presence of an ignition source could potentially result in a fire.
Remedy
Parts are now available to repair your vehicle. If you have not yet contacted your dealer to schedule service for this recall, please call your dealer without delay to schedule an appointment. At no charge to you, your dealer will inspect and either clean and treat or replace the fuel tank on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-11-20
Campaign
15S34/15V793
Description
Affected vehicles may develop a crack in the fuel tank over time. Ford is not aware of any accidents, fires or injuries attributed to this condition.
Safety Risk
A fuel leak in the presence of an ignition source can lead to a fire.
Remedy
1. Dealerships will analyze diagnostic trouble codes dtcs and perform a leak test on the canister purge valve cpv. Cpvs will be replaced as necessary. 2. The fuel tank will be inspected for cracks, and will be replaced as necessary. 3. The vehicle powertrain control modules will be reflashed with new software strategy. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in February 2015. The ending date for reimbursement eligibility is January 31, 2016.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-02-17
Campaign
21S05/21V081
Description
Obsolete service replacement airbag modules may have been installed into vehicles during a collision or service repair after a final takata airbag recall repair was completed. There is no issue with the airbags used in the recall repair. However, if after the recall was completed, the driver or passenger airbag was subsequently replaced during a collision or service repair, the airbag(s) may contain a defective airbag inflator.
Safety Risk
Defective airbag inflators may explode in a crash that causes deployment of the airbags. If an inflator explodes, sharp metal fragments could strike vehicle occupants, causing serious injury or death.
Remedy
Ford Motor Company has authorized your dealer to inspect and replace the driver and/or passenger airbag(s) if necessary, free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2011-12-07
Campaign
11S23/11V574000
Description
Ford is recalling certain model year 2010-2011 Ford fusion and mercury milan vehicles equipped with 17 inch steel wheels and built from April 1, 2009, through April 30, 2009, and from December 1, 2009, through November 13, 2010. The wheel studs may fracture, potentially causing a wheel to separate.
Safety Risk
While driving, multiple stud fractures could occur at the wheel location, and the operator may experience vehicle vibration and/or wheel separation, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect all four wheels for broken wheel studs, inspect the rear rotor wheel mounting surface for flatness, and install redesigned lug nuts on all four wheels free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2014-05-29
Campaign
14S07/14E028000
Description
Ford Motor Company (ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford fusion and mercury milan, 2006 Lincoln zephyr, and 2007-2011 Lincoln mkz vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
Safety Risk
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its to return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace your original rubber all weather floor mats with new rubber all weather floor mats free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-05-26
Campaign
15S18/15V340
Description
An intermittent electrical connection caused by quality issues pertaining to conformal coat contamination and ribbon cable pin misalignment within the steering gear Motor may lead to a loss of the Motor position sensor signal that may result in loss of power steering assist. Ford is aware of 16 accident allegations and three injury allegations related to this condition in the vehicles included in this field action. Most of the accident allegations report that minor vehicle damage was incurred, typically either wheel damage resulting from contact with a curb or minor body damage. The injury allegations were all reported as minor with no indication that medical attention was sought for any of the injuries.
Safety Risk
In the event of a loss of power steering assist, the mechanical linkage between the steering wheel and the road is maintained at all times. The steering system will default to manual steering mode, allowing the vehicle to be steered in a safe and controlled manner. Loss of power steering assist is unlikely to be associated with accidents at higher speeds, as the amount of assist supplied is inversely proportional to vehicle speed. Loss of power steering assist would require higher steering effort, especially at lower speeds, which may result in an increased risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the power steering control module to prevent loss of steering assist while driving due to a Motor position sensor fault.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-01-28
Campaign
19S01/19V001
Description
The passenger airbag inflator in your vehicle may explode in the event of a crash that causes deployment of the passenger airbag.
Safety Risk
If an inflator explodes, sharp metal fragments could strike the passenger or other occupants, causing serious injury or death.
Remedy
Do not drive your vehicle until your dealer replaces the front passenger side airbag inflator. Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the front passenger side airbag inflator free of charge parts and labor. This is a permanent repair for your vehicle and must be performed even if you had an airbag inflator previously replaced as an interim repair.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-09-30
Campaign
19S31/19V688
Description
On your vehicle, it may be possible that the material composition of the passenger side rear axle shaft is incorrect and does not meet Ford specifications.
Safety Risk
The passenger side rear axle shaft may fracture. This can subsequently result in a loss of drive power and the inability to hold the park function. If the parking brake is not applied, this could result in unintended vehicle movement or rollaway, increasing the risk of injury or crash.
Remedy
Ford Motor Company has authorized your dealer to inspect the rear passenger side axle shaft flange and replace the axle shaft, as needed, free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-06-10
Campaign
19S17/19V435
Description
On your vehicle, frequent full articulation of the rear suspension may increase the stress on the rear suspension toe link, which may, over time, result in a toe link fracture.
Safety Risk
Rear toe link fracture while driving could result in a noise, a sudden change in vehicle handling, or difficulty controlling the vehicle increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace your rear suspension toe links free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-04-23
Campaign
15S16/15V246
Description
A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential that the door may unlatch while driving. Ford is aware of two allegations of injury (soreness) resulting from an unlatched door bouncing back when the customer attempted to close it, and one accident allegation when an unlatched door swung open and struck the adjacent vehicle while the driver was pulling into a parking space.
Safety Risk
A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential the door may unlatch while driving, increasing the risk of injury.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace all four door latches free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2016-06-01
Campaign
16S26/16V384
Description
The passenger frontal airbag inflator could explode if the vehicle is involved in a crash where the frontal airbags are designed to deploy.
Safety Risk
A ruptured inflator may result in metal fragments striking vehicle occupants causing serious injury or death.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the passenger airbag inflator free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
13N03
Description
Electronic throttle body extended coverage
Next Steps
Contact your dealer for next steps.
Campaign:
15A05
Description
Rental claiming for 15S34
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
18A01
Description
Long term rental program for fsa 16S26
Next Steps
Contact your dealer for next steps.
Campaign:
21A04
Description
Driver airbag inflator admin fsa for 21S12
Next Steps
Contact your dealer for next steps.
Campaign:
13B17
Description
Throttle body pcm calibration update
Next Steps
Contact your dealer for next steps.
Campaign:
14M03
Description
Tail lamp assembly extended coverage
Next Steps
Contact your dealer for next steps.
Campaign:
21N11
Description
Hydraulic control unit one-time repair
Next Steps
Contact your dealer for next steps.
Campaign:
22G04
Description
2010-2012 fusion, milan, mkz hybrid battery reduced electric vehicle operation
Next Steps
Contact your dealer for next steps.
Campaign:
19K01
Description
Takata airbag inflator extended coverage
Next Steps
Contact your dealer for next steps.
Campaign:
14G01
Description
This is not a fsa, it was created to identify vins that could have purchased floor mats covered by 14S07.
Next Steps
Contact your dealer for next steps.
Campaign:
15N01
Description
Epas steering efforts
Next Steps
Contact your dealer for next steps.
Campaign:
15R01
Description
Eps Motor bolts - regional
Next Steps
Contact your dealer for next steps.
Issue Date
2018-11-15
Campaign
18S34/18V775
Description
You recently had a takata airbag safety recall repair completed on the passenger side of your vehicle. Regrettably, Ford has learned that the replacement airbag module installed in your vehicle was assembled with an incorrect component that may cause the airbag cushion to not fully inflate.
Safety Risk
In the event of a crash, the passenger side airbag cushion may not fully inflate, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to replace the passenger airbag module free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-03-25
Campaign
21S12/21V158
Description
Driver airbag inflator replacement
Safety Risk
The driver airbag inflator in your vehicle may explode in the event of a crash that causes deployment of the driver airbag. If an airbag inflator explodes, sharp metal fragments could strike the driver or other occupants causing serious injury or death.
Remedy
Ford Motor Company has authorized your dealer to replace the airbag inflator free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-10-26
Campaign
15S31/15V712
Description
Vehicles that are operated in high-corrosion environments associated with long-term exposure to road salt may experience corrosion underneath the fuel tank mounting reinforcement brackets at the weld seam that may cause a small hole to form in the fuel tank resulting in a fuel vapor leak or liquid fuel leak.
Safety Risk
A fuel leak in the presence of an ignition source could potentially result in a fire.
Remedy
Parts are now available to repair your vehicle. If you have not yet contacted your dealer to schedule service for this recall, please call your dealer without delay to schedule an appointment. At no charge to you, your dealer will inspect and either clean and treat or replace the fuel tank on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-11-20
Campaign
15S34/15V793
Description
Affected vehicles may develop a crack in the fuel tank over time. Ford is not aware of any accidents, fires or injuries attributed to this condition.
Safety Risk
A fuel leak in the presence of an ignition source can lead to a fire.
Remedy
1. Dealerships will analyze diagnostic trouble codes dtcs and perform a leak test on the canister purge valve cpv. Cpvs will be replaced as necessary. 2. The fuel tank will be inspected for cracks, and will be replaced as necessary. 3. The vehicle powertrain control modules will be reflashed with new software strategy. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in February 2015. The ending date for reimbursement eligibility is January 31, 2016.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-02-17
Campaign
21S05/21V081
Description
Obsolete service replacement airbag modules may have been installed into vehicles during a collision or service repair after a final takata airbag recall repair was completed. There is no issue with the airbags used in the recall repair. However, if after the recall was completed, the driver or passenger airbag was subsequently replaced during a collision or service repair, the airbag(s) may contain a defective airbag inflator.
Safety Risk
Defective airbag inflators may explode in a crash that causes deployment of the airbags. If an inflator explodes, sharp metal fragments could strike vehicle occupants, causing serious injury or death.
Remedy
Ford Motor Company has authorized your dealer to inspect and replace the driver and/or passenger airbag(s) if necessary, free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2011-12-07
Campaign
11S23/11V574000
Description
Ford is recalling certain model year 2010-2011 Ford fusion and mercury milan vehicles equipped with 17 inch steel wheels and built from April 1, 2009, through April 30, 2009, and from December 1, 2009, through November 13, 2010. The wheel studs may fracture, potentially causing a wheel to separate.
Safety Risk
While driving, multiple stud fractures could occur at the wheel location, and the operator may experience vehicle vibration and/or wheel separation, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect all four wheels for broken wheel studs, inspect the rear rotor wheel mounting surface for flatness, and install redesigned lug nuts on all four wheels free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2014-05-29
Campaign
14S07/14E028000
Description
Ford Motor Company (ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford fusion and mercury milan, 2006 Lincoln zephyr, and 2007-2011 Lincoln mkz vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
Safety Risk
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its to return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace your original rubber all weather floor mats with new rubber all weather floor mats free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-05-26
Campaign
15S18/15V340
Description
An intermittent electrical connection caused by quality issues pertaining to conformal coat contamination and ribbon cable pin misalignment within the steering gear Motor may lead to a loss of the Motor position sensor signal that may result in loss of power steering assist. Ford is aware of 16 accident allegations and three injury allegations related to this condition in the vehicles included in this field action. Most of the accident allegations report that minor vehicle damage was incurred, typically either wheel damage resulting from contact with a curb or minor body damage. The injury allegations were all reported as minor with no indication that medical attention was sought for any of the injuries.
Safety Risk
In the event of a loss of power steering assist, the mechanical linkage between the steering wheel and the road is maintained at all times. The steering system will default to manual steering mode, allowing the vehicle to be steered in a safe and controlled manner. Loss of power steering assist is unlikely to be associated with accidents at higher speeds, as the amount of assist supplied is inversely proportional to vehicle speed. Loss of power steering assist would require higher steering effort, especially at lower speeds, which may result in an increased risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the power steering control module to prevent loss of steering assist while driving due to a Motor position sensor fault.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-01-28
Campaign
19S01/19V001
Description
The passenger airbag inflator in your vehicle may explode in the event of a crash that causes deployment of the passenger airbag.
Safety Risk
If an inflator explodes, sharp metal fragments could strike the passenger or other occupants, causing serious injury or death.
Remedy
Do not drive your vehicle until your dealer replaces the front passenger side airbag inflator. Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the front passenger side airbag inflator free of charge parts and labor. This is a permanent repair for your vehicle and must be performed even if you had an airbag inflator previously replaced as an interim repair.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-09-30
Campaign
19S31/19V688
Description
On your vehicle, it may be possible that the material composition of the passenger side rear axle shaft is incorrect and does not meet Ford specifications.
Safety Risk
The passenger side rear axle shaft may fracture. This can subsequently result in a loss of drive power and the inability to hold the park function. If the parking brake is not applied, this could result in unintended vehicle movement or rollaway, increasing the risk of injury or crash.
Remedy
Ford Motor Company has authorized your dealer to inspect the rear passenger side axle shaft flange and replace the axle shaft, as needed, free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-06-10
Campaign
19S17/19V435
Description
On your vehicle, frequent full articulation of the rear suspension may increase the stress on the rear suspension toe link, which may, over time, result in a toe link fracture.
Safety Risk
Rear toe link fracture while driving could result in a noise, a sudden change in vehicle handling, or difficulty controlling the vehicle increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace your rear suspension toe links free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-04-23
Campaign
15S16/15V246
Description
A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential that the door may unlatch while driving. Ford is aware of two allegations of injury (soreness) resulting from an unlatched door bouncing back when the customer attempted to close it, and one accident allegation when an unlatched door swung open and struck the adjacent vehicle while the driver was pulling into a parking space.
Safety Risk
A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential the door may unlatch while driving, increasing the risk of injury.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace all four door latches free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2016-06-01
Campaign
16S26/16V384
Description
The passenger frontal airbag inflator could explode if the vehicle is involved in a crash where the frontal airbags are designed to deploy.
Safety Risk
A ruptured inflator may result in metal fragments striking vehicle occupants causing serious injury or death.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the passenger airbag inflator free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
13N03
Description
Electronic throttle body extended coverage
Next Steps
Contact your dealer for next steps.
Campaign:
15A05
Description
Rental claiming for 15S34
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
18A01
Description
Long term rental program for fsa 16S26
Next Steps
Contact your dealer for next steps.
Campaign:
21A04
Description
Driver airbag inflator admin fsa for 21S12
Next Steps
Contact your dealer for next steps.
Campaign:
13B17
Description
Throttle body pcm calibration update
Next Steps
Contact your dealer for next steps.
Campaign:
14M03
Description
Tail lamp assembly extended coverage
Next Steps
Contact your dealer for next steps.
Campaign:
21N11
Description
Hydraulic control unit one-time repair
Next Steps
Contact your dealer for next steps.
Campaign:
22G04
Description
2010-2012 fusion, milan, mkz hybrid battery reduced electric vehicle operation
Next Steps
Contact your dealer for next steps.
Campaign:
19K01
Description
Takata airbag inflator extended coverage
Next Steps
Contact your dealer for next steps.
Campaign:
14G01
Description
This is not a fsa, it was created to identify vins that could have purchased floor mats covered by 14S07.
Next Steps
Contact your dealer for next steps.
Campaign:
15N01
Description
Epas steering efforts
Next Steps
Contact your dealer for next steps.
Campaign:
15R01
Description
Eps Motor bolts - regional
Next Steps
Contact your dealer for next steps.
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