Recall Information

Description

Our records indicate that you previously had Ford safety recall 18S32 performed to update the software in your vehicle's powertrain control module pcm. However, the correct software was not installed during your vehicle repair. Ford Motor Company wants to ensure the software in your vehicle is updated to the correct level.without the correct software, the pcm may not adequately detect a stuck-open canister purge valve cpv within the fuel vapor system. If the cpv malfunctions and sticks open, it can lead to excessive vacuum in the fuel vapor system, allowing the plastic fuel tank to deform. This can cause the following symptoms illuminated malfunction indicator lamp mil. Inaccurate or erratic fuel gauge indication. Inaccurate distance to empty dte. Engine stall and/or other drivability concerns related to stuck open cpv

Safety Risk

This may result in an engine stall while driving without warning or without the ability to restart, and can increase the risk of a crash.

Remedy

Ford Motor Company has authorized your dealer to update your vehicle's pcm software, check for dtcs or other evidence of a leaking cpv, and perform any additional repairs as required, free of charge (parts and labor).if you installed a Ford performance calibration on your 2013-2018 focus st, you must still have this safety recall performed. You may contact Ford performance to obtain an updated Ford performance calibration for your vehicle, after this recall has been completed. Contact the Ford performance techline by calling 800-367-3788 or online https://performanceparts.ford.com/contact-us/

Next Steps

Description

Your vehicle was previously repaired under safety recall 15S16 or 16S30. During that repair, your vehicles door latches were to be replaced to help reduce the risk of doors not closing or doors opening while driving. It is possible that one or more of your door latches was not replaced or may not have been replaced correctly.

Safety Risk

If a door latch was not replaced, there is still a risk that the pawl spring tab inside the door latch could break. This condition will typically prevent the door from latching. In certain situations, where the door is able to be closed, the door may unlatch while driving, increasing the risk of injury

Remedy

The door latch date codes in your vehicle need to be inspected to verify that the previous door latch recall repair was completed as intended. For your convenience and to encourage the continued social distancing requirements by many state and local governments related to COVID-19, Ford is providing you with the option to complete this simple inspection yourself using the attached self-inspection sheet. By utilizing this option, you should not need to take your vehicle to your dealer unless your vehicle is exhibiting door latching concerns door will not latch or opens while driving. In the unlikely event that the system cannot confirm the latches on your vehicle based on your input, or if your vehicle is exhibiting door latching concerns, you will need to take your vehicle to your dealership for additional inspection and/or repairs. If you do not wish to complete this inspection yourself, your dealer will inspect your vehicle for you

Next Steps

Description

A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential that the door may unlatch while driving. Ford is aware of two allegations of injury (soreness) resulting from an unlatched door bouncing back when the customer attempted to close it, and one accident allegation when an unlatched door swung open and struck the adjacent vehicle while the driver was pulling into a parking space.

Safety Risk

A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential the door may unlatch while driving, increasing the risk of injury.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace all four door latches free of charge parts and labor.

Next Steps

Description

A door latch with a fractured pawl spring tab typically results in a "door will not close" condition. A door that opens while driving increases the risk of injury. As of 9/2/16, ford's investigation into this concern has identified a total of one alleged accident and three alleged injuries that Ford believes may be related. One alleged injury was to an occupant's arm from a door that reportedly opened and bounced back. Another injury involved a driver who alleged her hand was injured when trying to grab a door that opened. The third injury was to an occupant who allegedly received scratches from a rear door that opened while driving. Ford has no further information relating to these reports. The alleged accident occurred after the driver's door reportedly opened in a parking lot and resulted in bumper damage, but Ford has no additional information.

Safety Risk

A door latch with a fractured pawl spring tab typically results in a "door will not close" condition. A door that opens while driving increases the risk of injury.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the side door latches free of charge parts and labor.

Next Steps

Description

Certain 2015 and 2016 transit vehicles equipped with a 3.2 l diesel engine may experience fuel volume control valve or fuel injector clogging that could result in a no start or an engine stall while driving without warning or the ability to restart. Ford is not aware of any reports of accident or injury related to this condition.

Safety Risk

An engine stall while driving, without warning or the ability to restart can increase the risk of a crash.

Remedy

Ford Motor Company has authorized your dealer to inspect the fuel system for metallic debris and replace the high pressure fuel pump. If metallic debris is found, your dealer is authorized to also replace all high pressure fuel system components and flush the low pressure fuel system to remove the contamination. This service will be performed free of charge parts and labor.

Next Steps

Description

Ford is recalling certain model year 2012-2013 focus bev vehicles equipped with high intensity discharge - hid headlights, manufactured September 15, 2011, through may 6, 2013; and model year 2013 focus st vehicles equipped with high intensity discharge hid headlights, manufactured February 16, 2012, through may 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of federal Motor vehicle safety standard - fmvss no. 108, lamps, reflective devices, and associated equipment.

Safety Risk

Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.

Remedy

Ford Motor Company has authorized your dealer to repair the side marker lamps free of charge parts and labor.

Next Steps

Description

The 120-VOLT convenience charge cord provided with your vehicle may overheat at the wall outlet. The charge cord should not be used with a loose, worn, or damaged ac wall outlet, or with an extension cord, two-prong adapter, surge protector, timer, or any other adapter.

Safety Risk

If the charge cord becomes overheated, it may cause burns, property damage, or charge cord damage, and can increase the risk of fire.

Remedy

Parts are now available to repair your vehicles. Ford Motor Company has authorized your dealer to inspect the factory equipped 120-VOLT charge cord set, and if necessary replace with an updated charge cord, which includes a thermistor at the plug to prevent over temperature, and an updated trunk storage container, free of charge parts and labor.

Next Steps

Description

Ford is recalling certain model year 2012 focus vehicles manufactured from August 1, 2010, through October 18, 2011. A seal in the wiring harness connector to the passenger side wiper Motor may be missing.

Safety Risk

Water or other contaminants may accumulate in the connector, resulting in an intermittent or inoperative passenger side wiper Motor, reducing visibility and increasing the risk of a crash.

Remedy

Ford Motor Company has authorized your dealer to inspect the passenger side windshield wiper Motor electrical connector for a missing seal plug and repair as necessary. This service will be performed free of charge parts and labor.

Next Steps

Description

Ford Motor Company is recalling certain model year 2012-2014 focus electric vehicles manufactured September 15, 2011, through August 23, 2013. In the affected vehicles, a powertrain control module software problem may result in a stall-like condition.

Safety Risk

An unexpected loss of power while driving increases the risk of a crash.

Remedy

Ford Motor Company has authorized your dealer to reprogram the powertrain control module pcm free of charge parts and labor.

Next Steps

Description

Vehicles that are operated in high-corrosion environments associated with exposure to road salt may experience corrosion of the steering gear Motor attachment bolts. This may result in the steering gear Motor becoming loose or detaching from the gear housing, although the steering gear Motor will not separate from the vehicle. Ford is not aware of any reports of accidents or injuries related to this condition.

Safety Risk

Steering gear Motor detachment from the gear housing would result in a loss of power steering assist, but would not result in steering loss or separation of the Motor from the vehicle. The mechanical linkage between the steering wheel and the road is maintained at all times. The steering system will default to manual steering mode, allowing the vehicle to be steered in a safe and controlled manner. The amount of assist supplied is inversely proportional to vehicle speed, with the highest levels of assist provided at lower vehicle speeds. Loss of power steering assist would require higher steering effort, especially at lower speeds, which may result in an increased risk of a crash.

Remedy

Ford Motor Company has authorized your dealer to inspect the steering gear Motor attachment bolts and replace the steering gear assembly if any bolts are missing or broken.

Next Steps

Description

On your vehicle, the pcm software may not adequately detect a stuck-open canister purge valve (cpv) within the fuel vapor system. If the cpv malfunctions and sticks open, it can lead to excessive vacuum in the fuel vapor system, potentially deforming the plastic fuel tank. This can cause the following symptoms: illuminated malfunction indicator lamp (mil) with certain diagnostic trouble codes (dtcs) inaccurate or erratic fuel gauge indication inaccurate distance to empty (dte) engine stall and/or other drivability concerns related to stuck open cpv

Safety Risk

This may result in an engine stall while driving without warning or without the ability to restart, and can increase the risk of a crash.

Remedy

Parts and software are now available to repair your vehicle. Ford Motor Company has authorized your dealer to update your vehicle s pcm software, check for dtcs or other evidence of a leaking cpv, and perform any additional required repairs as required, free of charge (parts and labor).if you installed a Ford performance calibration on your 2013-2018 focus st, you must still have this safety recall performed. You may contact Ford performance to obtain an updated Ford performance calibration for your vehicle after this recall has been completed.contact the Ford performance techline by calling 800-367-3788 or online https://performanceparts.ford.com/contact-us

Next Steps

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Description

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Description

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Description

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