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Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
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Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
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No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
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MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣Fraud
‣No Personal Identifying information (e.g., customer phone number or email)
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‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Last updated on 12/14/2025
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Issue Date
2022-04-14
Campaign
22S26/22V250
Description
On your vehicle, it may be possible for the vehicle wiper arms to perform erratically. This condition can potentially lead to a wiper arm that becomes inoperable andor separated from the vehicle.
Safety Risk
A wiper arm that becomes inoperable andor separated from the vehicle can result in reduced visibility in certain conditions.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the left and right front wiper arms as required free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-06-21
Campaign
24S45/24E055
Description
The secondary digital torque sensor in your vehicles steering gear was calibrated with an inverted polarity. If the primary steering torque sensor experiences a failure or fault, the inverted polarity on the secondary sensor may cause the steering wheel to begin oscillating without warning alternating clockwisecounterclockwise when attempting to steer, due to the electric power assisted steering epas providing unintended steering assist.
Safety Risk
Unintended steering assist can lead to loss of vehicle control while driving, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram the power steering control module pscm free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-01
Campaign
25S72/25V442
Description
On your vehicle, it may be possible an error in the SYNC software can cause SYNC system instability concerns andor a failure to preserve certain settings across ignition cycles. This may result in an intermittent blank image while in reverse or rear-view image remaining on display after reverse driving has ended. Other non-safety related symptoms may be present such as a black infotainment screen, incorrect language setting, andor potential inability to perform software updates.
Safety Risk
A rear-view camera that intermittently displays a blank image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash. A rear-view camera that remains on after the backing event has ended can distract the driver, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the SYNC software on your vehicle free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-08-10
Campaign
20S40/20V467
Description
Affected vehicles may be built with an improper attachment nut used to fasten the power supply cable to the starter Motor.
Safety Risk
Attachment nuts designed and used for a different application may have been used to fasten the b power supply to the starter Motor. These nuts do not have the same attachment torque characteristics or conductive coating specified for the b power supply attachment to the starter Motor. Usage of an improper attachment nut that does not contain the specified attachment torque characteristics or conductive coating may not provide a secure connection to the starter and may not provide the required conductive properties. This could increase the potential for incremental heat generation during a vehicle start cycle, and electrical arcing, which could lead to a fire.
Remedy
Parts are available to repair your vehicle. Ford Motor Company has authorized your dealer to install the correct b starter Motor nut and washer free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-03-11
Campaign
20C19/24V188
Description
On your vehicle, the rear view camera could intermittently display a blank or distorted image.
Safety Risk
A rear view camera a rear view camera that intermittently displays a blank or distorted image may reduce the driver s view of what is behind the vehicle increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-02-21
Campaign
20C03/20V097
Description
On these vehicles, when the daytime running lamps - drl are illuminated and the master lighting switch is manually rotated from the autolamp position to the headlamp on low beam position, the drls remain activated instead of dimming to pon these vehicles, when the daytime running lamps - drl are illuminated and the master lighting switch is manually rotated from the autolamp position to the headlamp on low beam position, the drls remain activated instead of dimming to parking lamps as required by fmvss 108, exceeding the photometric output allowed by fmvss 108.
Safety Risk
The increased photometric intensity from the drl when combined with the low beam headlamp function does not comply with the requirements of fmvss 108 and may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the body control module software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-04-03
Campaign
20S18/20V197
Description
A clip that secures the transmission cable to the transmission may not be seated properly.
Safety Risk
The driver may experience the following if this condition occurs. Unintended vehicle movement or roll away, if the parking brake is not applied, increasing the risk of a crash or injury. When exiting the vehicle, the ignition key (if equipped) can be removed and may not provide an instrument panel warning message or chime indicating that the transmission is not in park.the transmission gear as displayed in the instrument cluster may be different than indicated by the position of the transmission shift lever. No ability to restart the vehicle, unless the transmission gear as displayed in the instrument cluster is park or neutral. These conditions increase the risk of a crash or injury.
Remedy
Ford Motor Company has authorized your dealer to inspect your transmission selector lever cable clip. If the clip is not properly seated, a technician will repair your vehicle by adjusting the shifter cable and securing the locking clip free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-09-23
Campaign
20C19/20V575
Description
On your vehicle, the rear view camera could intermittently display a blank or distorted image.
Safety Risk
A rear view camera a rear view camera that intermittently displays a blank or distorted image may reduce the driver s view of what is behind the vehicle increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-04-20
Campaign
20C19/22V252
Description
On your vehicle, the rear view camera could intermittently display a blank or distorted image.
Safety Risk
A rear view camera a rear view camera that intermittently displays a blank or distorted image may reduce the driver s view of what is behind the vehicle increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-12-11
Campaign
24C39/24V852
Description
The air bag warning label was not installed on your vehicle.
Safety Risk
A missing airbag warning label can lead to a lack of customer awareness of the airbag system and its deployment in the event of a crash and can potentially hinder your understanding of the airbag system functionality, increasing the risk of a crash.
Remedy
Please review the air bag warning label provided with this letter. No other action is required.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-27
Campaign
25SB3/25E070
Description
On your vehicle, it may be possible that the installed remanufactured transmission is missing an internal bearing.
Safety Risk
This may result in the transmission having harsh shifts, shudder or vibration, getting stuck in certain gears or check engine light cel illumination. This may also result in the transmission not engaging park, increasing the risk of a crash or injury.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-08-28
Campaign
19C07/19V633
Description
On your vehicle, one or more of the seatbacks may have an improperly assembled recliner mechanism.
Safety Risk
A seatback with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in the event of a crash, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to inspect the seat backs and replace it if necessary free of charge - parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-11-12
Campaign
19S40/19V805
Description
B+ eyelet adhesive obstruction. Interference in the battery cable wire harness joint resulting in the fastener that connects the power distribution box 12V cable and battery monitoring system (bms) eyelets to the positive battery terminal to become loose. An attachment that is not secure may result in intermittent or inoperative vehicle systems affecting instrument panel displays, braking or steering assist, or may result in engine stalling. This condition could also create a resistive short, increasing the potential for smoke, melting, or risk of fire.
Safety Risk
Customers may experience intermittent or inoperative vehicle systems affecting instrument panel displays, braking or steering assist, or may result in engine stalling. This condition could a create a resistive short, increasing the potential for smoke, melting, or risk of fire.
Remedy
Dealers will inspect the positive battery cable/bms/pdb joint for excess sealant adhesive. If present, dealers will remove any excess adhesive from the joint, reassemble the joint, and torque the fastener to specification. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in February 2019. The ending date for reimbursement eligibility is April 30, 2019. Ford will forward a copy of the notification letters to dealers to the agency when available.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-12-18
Campaign
19S55/19V903
Description
2020 F150 17 inch spare tire bead damage
Safety Risk
Tire bead wire corrosion can lead to bead wire separation, resulting in a rapid loss of air pressure and tire detachment from the wheel, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace your spare tire free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
24E12
Description
Powertrain control module pcm reprogramming
Next Steps
Contact your dealer for next steps.
Campaign:
25E10
Description
Powertrain control module pcm reprogramming
Next Steps
Contact your dealer for next steps.
Campaign:
22N01
Description
Rear wheel knuckle replacement
Next Steps
Contact your dealer for next steps.
Campaign:
21B10
Description
Powertrain control module reprogram for cam phaser rattle
Next Steps
Contact your dealer for next steps.
Campaign:
21N05
Description
Rear nox sensor warranty extension
Next Steps
Contact your dealer for next steps.
Campaign:
25P28
Description
Ford passlincoln way connectivity concerns
Next Steps
Contact your dealer for next steps.
Campaign:
20B39
Description
Front view and center high mount stop lamp camera improper function
Next Steps
Contact your dealer for next steps.
Campaign:
21N08
Description
Pcm reprogram due to engine shudder
Next Steps
Contact your dealer for next steps.
Campaign:
21M06
Description
Unintended tailgate opening
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
25L02
Description
Transmission control assembly reimbursement
Next Steps
Contact your dealer for next steps.
Campaign:
25H05
Description
Software verification harvest program
Next Steps
Contact your dealer for next steps.
Campaign:
21N03
Description
Cam phasers
Next Steps
Contact your dealer for next steps.
Campaign:
20U17
Description
10R80 transmission pinion gear washers
Next Steps
Contact your dealer for next steps.
Issue Date
2022-04-14
Campaign
22S26/22V250
Description
On your vehicle, it may be possible for the vehicle wiper arms to perform erratically. This condition can potentially lead to a wiper arm that becomes inoperable andor separated from the vehicle.
Safety Risk
A wiper arm that becomes inoperable andor separated from the vehicle can result in reduced visibility in certain conditions.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the left and right front wiper arms as required free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-06-21
Campaign
24S45/24E055
Description
The secondary digital torque sensor in your vehicles steering gear was calibrated with an inverted polarity. If the primary steering torque sensor experiences a failure or fault, the inverted polarity on the secondary sensor may cause the steering wheel to begin oscillating without warning alternating clockwisecounterclockwise when attempting to steer, due to the electric power assisted steering epas providing unintended steering assist.
Safety Risk
Unintended steering assist can lead to loss of vehicle control while driving, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram the power steering control module pscm free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-01
Campaign
25S72/25V442
Description
On your vehicle, it may be possible an error in the SYNC software can cause SYNC system instability concerns andor a failure to preserve certain settings across ignition cycles. This may result in an intermittent blank image while in reverse or rear-view image remaining on display after reverse driving has ended. Other non-safety related symptoms may be present such as a black infotainment screen, incorrect language setting, andor potential inability to perform software updates.
Safety Risk
A rear-view camera that intermittently displays a blank image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash. A rear-view camera that remains on after the backing event has ended can distract the driver, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the SYNC software on your vehicle free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-08-10
Campaign
20S40/20V467
Description
Affected vehicles may be built with an improper attachment nut used to fasten the power supply cable to the starter Motor.
Safety Risk
Attachment nuts designed and used for a different application may have been used to fasten the b power supply to the starter Motor. These nuts do not have the same attachment torque characteristics or conductive coating specified for the b power supply attachment to the starter Motor. Usage of an improper attachment nut that does not contain the specified attachment torque characteristics or conductive coating may not provide a secure connection to the starter and may not provide the required conductive properties. This could increase the potential for incremental heat generation during a vehicle start cycle, and electrical arcing, which could lead to a fire.
Remedy
Parts are available to repair your vehicle. Ford Motor Company has authorized your dealer to install the correct b starter Motor nut and washer free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-03-11
Campaign
20C19/24V188
Description
On your vehicle, the rear view camera could intermittently display a blank or distorted image.
Safety Risk
A rear view camera a rear view camera that intermittently displays a blank or distorted image may reduce the driver s view of what is behind the vehicle increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-02-21
Campaign
20C03/20V097
Description
On these vehicles, when the daytime running lamps - drl are illuminated and the master lighting switch is manually rotated from the autolamp position to the headlamp on low beam position, the drls remain activated instead of dimming to pon these vehicles, when the daytime running lamps - drl are illuminated and the master lighting switch is manually rotated from the autolamp position to the headlamp on low beam position, the drls remain activated instead of dimming to parking lamps as required by fmvss 108, exceeding the photometric output allowed by fmvss 108.
Safety Risk
The increased photometric intensity from the drl when combined with the low beam headlamp function does not comply with the requirements of fmvss 108 and may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the body control module software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-04-03
Campaign
20S18/20V197
Description
A clip that secures the transmission cable to the transmission may not be seated properly.
Safety Risk
The driver may experience the following if this condition occurs. Unintended vehicle movement or roll away, if the parking brake is not applied, increasing the risk of a crash or injury. When exiting the vehicle, the ignition key (if equipped) can be removed and may not provide an instrument panel warning message or chime indicating that the transmission is not in park.the transmission gear as displayed in the instrument cluster may be different than indicated by the position of the transmission shift lever. No ability to restart the vehicle, unless the transmission gear as displayed in the instrument cluster is park or neutral. These conditions increase the risk of a crash or injury.
Remedy
Ford Motor Company has authorized your dealer to inspect your transmission selector lever cable clip. If the clip is not properly seated, a technician will repair your vehicle by adjusting the shifter cable and securing the locking clip free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-09-23
Campaign
20C19/20V575
Description
On your vehicle, the rear view camera could intermittently display a blank or distorted image.
Safety Risk
A rear view camera a rear view camera that intermittently displays a blank or distorted image may reduce the driver s view of what is behind the vehicle increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-04-20
Campaign
20C19/22V252
Description
On your vehicle, the rear view camera could intermittently display a blank or distorted image.
Safety Risk
A rear view camera a rear view camera that intermittently displays a blank or distorted image may reduce the driver s view of what is behind the vehicle increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-12-11
Campaign
24C39/24V852
Description
The air bag warning label was not installed on your vehicle.
Safety Risk
A missing airbag warning label can lead to a lack of customer awareness of the airbag system and its deployment in the event of a crash and can potentially hinder your understanding of the airbag system functionality, increasing the risk of a crash.
Remedy
Please review the air bag warning label provided with this letter. No other action is required.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-27
Campaign
25SB3/25E070
Description
On your vehicle, it may be possible that the installed remanufactured transmission is missing an internal bearing.
Safety Risk
This may result in the transmission having harsh shifts, shudder or vibration, getting stuck in certain gears or check engine light cel illumination. This may also result in the transmission not engaging park, increasing the risk of a crash or injury.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-08-28
Campaign
19C07/19V633
Description
On your vehicle, one or more of the seatbacks may have an improperly assembled recliner mechanism.
Safety Risk
A seatback with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in the event of a crash, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to inspect the seat backs and replace it if necessary free of charge - parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-11-12
Campaign
19S40/19V805
Description
B+ eyelet adhesive obstruction. Interference in the battery cable wire harness joint resulting in the fastener that connects the power distribution box 12V cable and battery monitoring system (bms) eyelets to the positive battery terminal to become loose. An attachment that is not secure may result in intermittent or inoperative vehicle systems affecting instrument panel displays, braking or steering assist, or may result in engine stalling. This condition could also create a resistive short, increasing the potential for smoke, melting, or risk of fire.
Safety Risk
Customers may experience intermittent or inoperative vehicle systems affecting instrument panel displays, braking or steering assist, or may result in engine stalling. This condition could a create a resistive short, increasing the potential for smoke, melting, or risk of fire.
Remedy
Dealers will inspect the positive battery cable/bms/pdb joint for excess sealant adhesive. If present, dealers will remove any excess adhesive from the joint, reassemble the joint, and torque the fastener to specification. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in February 2019. The ending date for reimbursement eligibility is April 30, 2019. Ford will forward a copy of the notification letters to dealers to the agency when available.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-12-18
Campaign
19S55/19V903
Description
2020 F150 17 inch spare tire bead damage
Safety Risk
Tire bead wire corrosion can lead to bead wire separation, resulting in a rapid loss of air pressure and tire detachment from the wheel, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace your spare tire free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
24E12
Description
Powertrain control module pcm reprogramming
Next Steps
Contact your dealer for next steps.
Campaign:
25E10
Description
Powertrain control module pcm reprogramming
Next Steps
Contact your dealer for next steps.
Campaign:
22N01
Description
Rear wheel knuckle replacement
Next Steps
Contact your dealer for next steps.
Campaign:
21B10
Description
Powertrain control module reprogram for cam phaser rattle
Next Steps
Contact your dealer for next steps.
Campaign:
21N05
Description
Rear nox sensor warranty extension
Next Steps
Contact your dealer for next steps.
Campaign:
25P28
Description
Ford passlincoln way connectivity concerns
Next Steps
Contact your dealer for next steps.
Campaign:
20B39
Description
Front view and center high mount stop lamp camera improper function
Next Steps
Contact your dealer for next steps.
Campaign:
21N08
Description
Pcm reprogram due to engine shudder
Next Steps
Contact your dealer for next steps.
Campaign:
21M06
Description
Unintended tailgate opening
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
25L02
Description
Transmission control assembly reimbursement
Next Steps
Contact your dealer for next steps.
Campaign:
25H05
Description
Software verification harvest program
Next Steps
Contact your dealer for next steps.
Campaign:
21N03
Description
Cam phasers
Next Steps
Contact your dealer for next steps.
Campaign:
20U17
Description
10R80 transmission pinion gear washers
Next Steps
Contact your dealer for next steps.
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