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Reviews on the product and not the customer’s Sales or Service experience
Last updated on 01/09/2026
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Issue Date
2020-02-21
Campaign
20C03/20V097
Description
On these vehicles, when the daytime running lamps - drl are illuminated and the master lighting switch is manually rotated from the autolamp position to the headlamp on low beam position, the drls remain activated instead of dimming to pon these vehicles, when the daytime running lamps - drl are illuminated and the master lighting switch is manually rotated from the autolamp position to the headlamp on low beam position, the drls remain activated instead of dimming to parking lamps as required by fmvss 108, exceeding the photometric output allowed by fmvss 108.
Safety Risk
The increased photometric intensity from the drl when combined with the low beam headlamp function does not comply with the requirements of fmvss 108 and may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the body control module software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-10-25
Campaign
19S38/19V767
Description
On your vehicle, the driveshaft flexible coupling may crack resulting in driveline noise and vibration. Continued driving with a cracked flexible coupling may cause separation of the driveshaft. This safety recall (19S38) supersedes safety recall 17S15 (NHTSA recall 17V-408).
Safety Risk
When the driveshaft separates, you may lose motive power while driving, and the transmission may not hold the vehicle in park creating the risk of unintended vehicle movement. In addition, a separated driveshaft can damage surrounding components, including brake and fuel lines. A driveshaft separation creates the risk for crash, fires, and injury.
Remedy
Parts are available to perform permanent repairs. Ford Motor Company has authorized your dealer to perform the permanent repair. As a permanent repair, your dealer will replace the front driveshaft section and install a universal joint free of charge (parts and labor). Unless the permanent repair is complete, Ford does not recommend driving your vehicle over 40,000 miles on the driveshaft flexible coupling.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-27
Campaign
25SB3/25E070
Description
On your vehicle, it may be possible that the installed remanufactured transmission is missing an internal bearing.
Safety Risk
This may result in the transmission having harsh shifts, shudder or vibration, getting stuck in certain gears or check engine light cel illumination. This may also result in the transmission not engaging park, increasing the risk of a crash or injury.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2018-12-18
Campaign
18S45/18V894
Description
Our records indicate that you had previously been notified of Ford safety recall 18S45 affecting the engine block heater cord on your vehicle but have not yet scheduled a repair with a Ford dealer. As explained below, we are instructing you not to use the engine block heater in your vehicle.
Safety Risk
If the block heater cord currently installed on your vehicle is plugged into a wall outlet, this may result in an inoperative engine block heater, tripping of household breakers or gfci equipped outlets, and/or a resistive short. A resistive short increases the risk of overheated or melted wiring, and/or fire.
Remedy
Ford Motor Company has authorized your dealer to disable your existing engine block heater cord. The disabling of the cord will be done free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-04-08
Campaign
19S11/19V278
Description
Engine block heater cable splice connectors that had been inspected in accordance with recall 18S45 - 18V894 may have inadvertently become damaged during that service procedure. A damaged block heater cable can cause a resistive short, inoperative engine block heater, and or tripping of household breakers or gfci equipped outlets while the vehicle is parked and the block heater is plugged in.
Safety Risk
The risk to safety only exists while the vehicle is parked and the block heater cable is plugged into an electrical outlet. A resistive short in the engine block heater splice connector can increase the risk of overheated or melted wiring and fire.
Remedy
Ford Motor Company has authorized your dealer to disable your existing engine block heater cord. The disabling of the cord will be done free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-08-28
Campaign
19C07/19V633
Description
On your vehicle, one or more of the seatbacks may have an improperly assembled recliner mechanism.
Safety Risk
A seatback with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in the event of a crash, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to inspect the seat backs and replace it if necessary free of charge - parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-11-12
Campaign
19S40/19V805
Description
B+ eyelet adhesive obstruction. Interference in the battery cable wire harness joint resulting in the fastener that connects the power distribution box 12V cable and battery monitoring system (bms) eyelets to the positive battery terminal to become loose. An attachment that is not secure may result in intermittent or inoperative vehicle systems affecting instrument panel displays, braking or steering assist, or may result in engine stalling. This condition could also create a resistive short, increasing the potential for smoke, melting, or risk of fire.
Safety Risk
Customers may experience intermittent or inoperative vehicle systems affecting instrument panel displays, braking or steering assist, or may result in engine stalling. This condition could a create a resistive short, increasing the potential for smoke, melting, or risk of fire.
Remedy
Dealers will inspect the positive battery cable/bms/pdb joint for excess sealant adhesive. If present, dealers will remove any excess adhesive from the joint, reassemble the joint, and torque the fastener to specification. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in February 2019. The ending date for reimbursement eligibility is April 30, 2019. Ford will forward a copy of the notification letters to dealers to the agency when available.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-09-23
Campaign
20C19/20V575
Description
On your vehicle, the rear view camera could intermittently display a blank or distorted image.
Safety Risk
A rear view camera a rear view camera that intermittently displays a blank or distorted image may reduce the driver s view of what is behind the vehicle increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-04-20
Campaign
20C19/22V252
Description
On your vehicle, the rear view camera could intermittently display a blank or distorted image.
Safety Risk
A rear view camera a rear view camera that intermittently displays a blank or distorted image may reduce the driver s view of what is behind the vehicle increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-06-21
Campaign
24S45/24E055
Description
The secondary digital torque sensor in your vehicles steering gear was calibrated with an inverted polarity. If the primary steering torque sensor experiences a failure or fault, the inverted polarity on the secondary sensor may cause the steering wheel to begin oscillating without warning alternating clockwisecounterclockwise when attempting to steer, due to the electric power assisted steering epas providing unintended steering assist.
Safety Risk
Unintended steering assist can lead to loss of vehicle control while driving, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram the power steering control module pscm free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-03-11
Campaign
20C19/24V188
Description
On your vehicle, the rear view camera could intermittently display a blank or distorted image.
Safety Risk
A rear view camera a rear view camera that intermittently displays a blank or distorted image may reduce the driver s view of what is behind the vehicle increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-12-11
Campaign
24C39/24V852
Description
The air bag warning label was not installed on your vehicle.
Safety Risk
A missing airbag warning label can lead to a lack of customer awareness of the airbag system and its deployment in the event of a crash and can potentially hinder your understanding of the airbag system functionality, increasing the risk of a crash.
Remedy
Please review the air bag warning label provided with this letter. No other action is required.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-01
Campaign
25S72/25V442
Description
On your vehicle, it may be possible an error in the SYNC software can cause SYNC system instability concerns andor a failure to preserve certain settings across ignition cycles. This may result in an intermittent blank image while in reverse or rear-view image remaining on display after reverse driving has ended. Other non-safety related symptoms may be present such as a black infotainment screen, incorrect language setting, andor potential inability to perform software updates.
Safety Risk
A rear-view camera that intermittently displays a blank image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash. A rear-view camera that remains on after the backing event has ended can distract the driver, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the SYNC software on your vehicle free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
25E10
Description
Powertrain control module pcm reprogramming
Next Steps
Contact your dealer for next steps.
Campaign:
20E04
Description
Egr by-pass valve
Next Steps
Contact your dealer for next steps.
Campaign:
24E12
Description
Powertrain control module pcm reprogramming
Next Steps
Contact your dealer for next steps.
Campaign:
18E02
Description
Exhaust gas recirculation by-pass valve replacement
Next Steps
Contact your dealer for next steps.
Campaign:
20E07
Description
Powertrain control module reprogramming
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
25L02
Description
Transmission control assembly reimbursement
Next Steps
Contact your dealer for next steps.
Campaign:
21M06
Description
Unintended tailgate opening
Next Steps
Contact your dealer for next steps.
Campaign:
19L01
Description
Owner manual update
Next Steps
Contact your dealer for next steps.
Campaign:
19B15
Description
Cam cover torque
Next Steps
Contact your dealer for next steps.
Campaign:
20M04
Description
Power door lock actuator failure
Next Steps
Contact your dealer for next steps.
Campaign:
21N03
Description
Cam phasers
Next Steps
Contact your dealer for next steps.
Campaign:
21N08
Description
Pcm reprogram due to engine shudder
Next Steps
Contact your dealer for next steps.
Campaign:
19N06
Description
Door latch freezing concerns
Next Steps
Contact your dealer for next steps.
Campaign:
19G01
Description
Engine block heater cord replacement
Next Steps
Contact your dealer for next steps.
Campaign:
25P28
Description
Ford passlincoln way connectivity concerns
Next Steps
Contact your dealer for next steps.
Campaign:
25H05
Description
Software verification harvest program
Next Steps
Contact your dealer for next steps.
Campaign:
21B10
Description
Powertrain control module reprogram for cam phaser rattle
Next Steps
Contact your dealer for next steps.
Issue Date
2020-02-21
Campaign
20C03/20V097
Description
On these vehicles, when the daytime running lamps - drl are illuminated and the master lighting switch is manually rotated from the autolamp position to the headlamp on low beam position, the drls remain activated instead of dimming to pon these vehicles, when the daytime running lamps - drl are illuminated and the master lighting switch is manually rotated from the autolamp position to the headlamp on low beam position, the drls remain activated instead of dimming to parking lamps as required by fmvss 108, exceeding the photometric output allowed by fmvss 108.
Safety Risk
The increased photometric intensity from the drl when combined with the low beam headlamp function does not comply with the requirements of fmvss 108 and may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the body control module software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-10-25
Campaign
19S38/19V767
Description
On your vehicle, the driveshaft flexible coupling may crack resulting in driveline noise and vibration. Continued driving with a cracked flexible coupling may cause separation of the driveshaft. This safety recall (19S38) supersedes safety recall 17S15 (NHTSA recall 17V-408).
Safety Risk
When the driveshaft separates, you may lose motive power while driving, and the transmission may not hold the vehicle in park creating the risk of unintended vehicle movement. In addition, a separated driveshaft can damage surrounding components, including brake and fuel lines. A driveshaft separation creates the risk for crash, fires, and injury.
Remedy
Parts are available to perform permanent repairs. Ford Motor Company has authorized your dealer to perform the permanent repair. As a permanent repair, your dealer will replace the front driveshaft section and install a universal joint free of charge (parts and labor). Unless the permanent repair is complete, Ford does not recommend driving your vehicle over 40,000 miles on the driveshaft flexible coupling.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-27
Campaign
25SB3/25E070
Description
On your vehicle, it may be possible that the installed remanufactured transmission is missing an internal bearing.
Safety Risk
This may result in the transmission having harsh shifts, shudder or vibration, getting stuck in certain gears or check engine light cel illumination. This may also result in the transmission not engaging park, increasing the risk of a crash or injury.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2018-12-18
Campaign
18S45/18V894
Description
Our records indicate that you had previously been notified of Ford safety recall 18S45 affecting the engine block heater cord on your vehicle but have not yet scheduled a repair with a Ford dealer. As explained below, we are instructing you not to use the engine block heater in your vehicle.
Safety Risk
If the block heater cord currently installed on your vehicle is plugged into a wall outlet, this may result in an inoperative engine block heater, tripping of household breakers or gfci equipped outlets, and/or a resistive short. A resistive short increases the risk of overheated or melted wiring, and/or fire.
Remedy
Ford Motor Company has authorized your dealer to disable your existing engine block heater cord. The disabling of the cord will be done free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-04-08
Campaign
19S11/19V278
Description
Engine block heater cable splice connectors that had been inspected in accordance with recall 18S45 - 18V894 may have inadvertently become damaged during that service procedure. A damaged block heater cable can cause a resistive short, inoperative engine block heater, and or tripping of household breakers or gfci equipped outlets while the vehicle is parked and the block heater is plugged in.
Safety Risk
The risk to safety only exists while the vehicle is parked and the block heater cable is plugged into an electrical outlet. A resistive short in the engine block heater splice connector can increase the risk of overheated or melted wiring and fire.
Remedy
Ford Motor Company has authorized your dealer to disable your existing engine block heater cord. The disabling of the cord will be done free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-08-28
Campaign
19C07/19V633
Description
On your vehicle, one or more of the seatbacks may have an improperly assembled recliner mechanism.
Safety Risk
A seatback with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in the event of a crash, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to inspect the seat backs and replace it if necessary free of charge - parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-11-12
Campaign
19S40/19V805
Description
B+ eyelet adhesive obstruction. Interference in the battery cable wire harness joint resulting in the fastener that connects the power distribution box 12V cable and battery monitoring system (bms) eyelets to the positive battery terminal to become loose. An attachment that is not secure may result in intermittent or inoperative vehicle systems affecting instrument panel displays, braking or steering assist, or may result in engine stalling. This condition could also create a resistive short, increasing the potential for smoke, melting, or risk of fire.
Safety Risk
Customers may experience intermittent or inoperative vehicle systems affecting instrument panel displays, braking or steering assist, or may result in engine stalling. This condition could a create a resistive short, increasing the potential for smoke, melting, or risk of fire.
Remedy
Dealers will inspect the positive battery cable/bms/pdb joint for excess sealant adhesive. If present, dealers will remove any excess adhesive from the joint, reassemble the joint, and torque the fastener to specification. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in February 2019. The ending date for reimbursement eligibility is April 30, 2019. Ford will forward a copy of the notification letters to dealers to the agency when available.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2020-09-23
Campaign
20C19/20V575
Description
On your vehicle, the rear view camera could intermittently display a blank or distorted image.
Safety Risk
A rear view camera a rear view camera that intermittently displays a blank or distorted image may reduce the driver s view of what is behind the vehicle increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-04-20
Campaign
20C19/22V252
Description
On your vehicle, the rear view camera could intermittently display a blank or distorted image.
Safety Risk
A rear view camera a rear view camera that intermittently displays a blank or distorted image may reduce the driver s view of what is behind the vehicle increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-06-21
Campaign
24S45/24E055
Description
The secondary digital torque sensor in your vehicles steering gear was calibrated with an inverted polarity. If the primary steering torque sensor experiences a failure or fault, the inverted polarity on the secondary sensor may cause the steering wheel to begin oscillating without warning alternating clockwisecounterclockwise when attempting to steer, due to the electric power assisted steering epas providing unintended steering assist.
Safety Risk
Unintended steering assist can lead to loss of vehicle control while driving, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram the power steering control module pscm free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-03-11
Campaign
20C19/24V188
Description
On your vehicle, the rear view camera could intermittently display a blank or distorted image.
Safety Risk
A rear view camera a rear view camera that intermittently displays a blank or distorted image may reduce the driver s view of what is behind the vehicle increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-12-11
Campaign
24C39/24V852
Description
The air bag warning label was not installed on your vehicle.
Safety Risk
A missing airbag warning label can lead to a lack of customer awareness of the airbag system and its deployment in the event of a crash and can potentially hinder your understanding of the airbag system functionality, increasing the risk of a crash.
Remedy
Please review the air bag warning label provided with this letter. No other action is required.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-01
Campaign
25S72/25V442
Description
On your vehicle, it may be possible an error in the SYNC software can cause SYNC system instability concerns andor a failure to preserve certain settings across ignition cycles. This may result in an intermittent blank image while in reverse or rear-view image remaining on display after reverse driving has ended. Other non-safety related symptoms may be present such as a black infotainment screen, incorrect language setting, andor potential inability to perform software updates.
Safety Risk
A rear-view camera that intermittently displays a blank image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash. A rear-view camera that remains on after the backing event has ended can distract the driver, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the SYNC software on your vehicle free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
25E10
Description
Powertrain control module pcm reprogramming
Next Steps
Contact your dealer for next steps.
Campaign:
20E04
Description
Egr by-pass valve
Next Steps
Contact your dealer for next steps.
Campaign:
24E12
Description
Powertrain control module pcm reprogramming
Next Steps
Contact your dealer for next steps.
Campaign:
18E02
Description
Exhaust gas recirculation by-pass valve replacement
Next Steps
Contact your dealer for next steps.
Campaign:
20E07
Description
Powertrain control module reprogramming
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
25L02
Description
Transmission control assembly reimbursement
Next Steps
Contact your dealer for next steps.
Campaign:
21M06
Description
Unintended tailgate opening
Next Steps
Contact your dealer for next steps.
Campaign:
19L01
Description
Owner manual update
Next Steps
Contact your dealer for next steps.
Campaign:
19B15
Description
Cam cover torque
Next Steps
Contact your dealer for next steps.
Campaign:
20M04
Description
Power door lock actuator failure
Next Steps
Contact your dealer for next steps.
Campaign:
21N03
Description
Cam phasers
Next Steps
Contact your dealer for next steps.
Campaign:
21N08
Description
Pcm reprogram due to engine shudder
Next Steps
Contact your dealer for next steps.
Campaign:
19N06
Description
Door latch freezing concerns
Next Steps
Contact your dealer for next steps.
Campaign:
19G01
Description
Engine block heater cord replacement
Next Steps
Contact your dealer for next steps.
Campaign:
25P28
Description
Ford passlincoln way connectivity concerns
Next Steps
Contact your dealer for next steps.
Campaign:
25H05
Description
Software verification harvest program
Next Steps
Contact your dealer for next steps.
Campaign:
21B10
Description
Powertrain control module reprogram for cam phaser rattle
Next Steps
Contact your dealer for next steps.
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