Recall Information

Description

It is possible that your vehicle may have a misaligned cup plug, located at the rear of the engine, which may result in a rapid oil leak.

Safety Risk

An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire. In addition, the loss of oil can result in loss of motive power, increasing the risk of a crash.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect and if necessary, repair your vehicle by installing a cup plug located at the rear of the engine free of charge.

Next Steps

Description

On your vehicle, the bolt used to attach the lower intermediate shaft to the steering gear may not have been torqued to the required specification.

Safety Risk

If the bolt securing the lower shaft to the steering gear is loose or missing, separation of steering system components may occur, resulting in loss of steering control and increasing the risk of a crash.

Remedy

Parts are now available to repair your vehicle. Please confirm parts availability with your dealer when scheduling an appointment. Ford Motor Company has authorized your dealer to inspect the lower steering shaft bolt torque and replace the bolt if loose or missing free of charge.

Next Steps

Description

On your vehicle, the front brake jounce hose bracket screws may loosen and detach. This can cause the jounce hose to contact the tire and result in a brake fluid leak.

Safety Risk

A brake fluid leak may cause the customer to experience increased pedal travel and a reduced deceleration rate. If there is a rapid loss of brake fluid or the brake fluid is completely depleted, this can extend the distance required to stop the vehicle, increasing the risk of a crash.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect brake hose for damage and replace both right-hand and left-hand side brake jounce hose bracket screws free of charge.

Next Steps

Description

On your vehicle, you may experience no reverse motion when the gear selector is placed in reverse. This may result in the vehicle moving forward with the gear selector in either the reverse or neutral position. The malfunction indicator light mil and wrench light will illuminate when this malfunction occurs.

Safety Risk

Unexpected vehicle motion can increase the risk of a crash.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the main control valve body free of charge.

Next Steps

Description

On your vehicle, the wheel end hub bolt in the rear axle may become loose or break. Continued driving with a broken bolt may lead to wear within the axle and damage to the axle hub splines.

Safety Risk

This issue may initially result in a clicking noise as the bolt becomes loose. If the bolt breaks, you may notice a rattle noise from the wheel cap and the axle hub splines may become damaged. Vehicles with damaged axle hub splines may roll in park without the parking brake applied, or, alternatively, lose motive power, both of which can increase the risk of a crash.

Remedy

Parts are now available to repair your vehicle. Please confirm parts availability with your dealer when scheduling an appointment. Ford Motor Company has authorized your dealer to review vehicle warranty history for all claims and check if the warranty claims contain the latest level parts ML3Z-4234-K right hand side and or ML3Z-4234-L left hand side. If one or both sides do not contain the latest part number, dealers are to replace the appropriate axle half-shaft and hub assembly that does not contain the latest level parts free of charge.

Next Steps

Description

On your vehicle, the electronic brake booster ebb may enter into an unintended fault state, resulting in an unexpected loss of brake boost while driving. You may experience a change in brake pedal feel and increased pedal travel. The brake, anti-lock brake system ABS, and electronic stability control esc cluster tell tales will illuminate, informational messages will be displayed in the instrument cluster, and an audible alert will sound.

Safety Risk

An unexpected loss of brake boost while driving can result in increased stopping distance, which increases the risk of a crash.

Next Steps

Description

On your vehicle, the nut on the ball joint which secures the front upper control arm to the knuckle assembly may be loose or missing. This can result in separation of the front upper control arm from the knuckle assembly.

Safety Risk

Separation of the connection between the front upper control arm and knuckle assembly may result in loss of directional control, increasing the risk of a crash.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the front upper control arm ball joint nuts and inspect the front knuckles. If necessary, your dealer will replace the front knuckles free of charge parts and labor.

Next Steps

Description

On your vehicle, a contact condition may exist between the engine wiring harness and the engine coolant line, leading to chafing of the engine wiring harness or pull-out of powertrain control module pcm connector pins. Chafing of the engine wiring harness or pull-out of pcm connector pins can result in an engine stall.

Safety Risk

An engine stall while driving increases the risk of a crash.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to protect the engine wiring harness with a nyloguard covering free of charge.

Next Steps

Description

On your vehicle, it may be possible to experience a loss of brake boost while driving. A loss of brake boost can cause a change in brake pedal feel and increased pedal travel. If this occurs, the anti-lock brake system ABS, electronic stability control esc, and brake telltales will illuminate, and informational messages will be displayed in the instrument cluster. Additionally, you will receive an audible alert.

Safety Risk

An unexpected loss of brake boost while driving can result in increased stopping distance, which increases the risk of a crash.

Remedy

Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the anti-lock brake system ABS module software, free of charge.

Next Steps

Description

On your vehicle, a low 12-VOLT battery can prevent the initial seat-belt reminder chime from sounding at start-up.

Safety Risk

A missing audible seatbelt chime can result in decreased seatbelt usage, increasing the risk of injury during a crash.

Remedy

Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the audio front control module acm free of charge.

Next Steps

Description

Your vehicle may display a blank instrument panel cluster ipc screen upon startup. This may occur when the vehicle is restarted within a specific time interval after turning the vehicle off.

Safety Risk

A blank ipc screen will prevent the driver from seeing critical vehicle information such as the speedometer, warning lights, and warning messages. The inability to see this information increases the risk of a crash.

Remedy

Software is available to repair your vehicle. Ford Motor Company has released a software update that is available ota as a remedy for this recall. Should the software fail to load or install properly after following the instructions below, or if you prefer to bring your vehicle to your dealer, Ford has authorized your dealer to install the update free of charge under the terms of this program.

Next Steps

Description

On your vehicle, the high current fuse, located in the high voltage battery junction box, has an incorrect amperage rating for the application.

Safety Risk

A high current fuse with an incorrect amperage rating may blow, which can result in a sudden loss of motive power if the vehicle is operating in electric-only mode. A loss of motive power increases the risk of a crash.

Remedy

Parts are available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the high current fuse, free of charge.

Next Steps

Description

It is possible that your vehicle may have a misaligned cup plug, located at the side or rear of the engine, which may result in a rapid oil leak.

Safety Risk

An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire. In addition, the loss of oil can result in loss of motive power, increasing the risk of a crash.

Remedy

Parts are available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect and if necessary, repair your vehicle by installing a cup plug located at the side or rear of the engine free of charge.

Next Steps

Description

The dashboard air bag warning label was not installed on your vehicle.

Safety Risk

A missing dashboard air bag warning label can lead to a lack of customer awareness of the air bag system and its deployment in the event of a crash and can potentially hinder your understanding of the air bag system functionality, increasing the risk of a crash or injury.

Remedy

Please review the air bag warning label provided with this letter. No other action is required.

Next Steps

Description

On your vehicle, improperly machined connecting rods may have been installed in your engine assembly. This may result in a failure of the connecting rod bearing, bolts, or the connecting rod cap itself, any of which may lead to engine failure and a loss of motive power.

Safety Risk

A loss of motive power while driving can increase the risk of a crash.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect the connecting rods, and if the inspection fails, to replace the engine long block assembly free of charge

Next Steps

Campaign:

25B45

Description

Engine replacement

Next Steps

Campaign:

25B09

Description

Replace floor console gsm

Next Steps

Campaign:

25B01

Description

Transmission assembly replacement

Next Steps

Campaign:

25P01

Description

Software update - apim

Next Steps

Campaign:

25U04

Description

Wheel lug area damage inspection

Next Steps

Campaign:

25B40

Description

Rear righthand seat backrest cover replacement

Next Steps

Campaign:

25L05

Description

Vehicle emissions control information veci label update

Next Steps