Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣Fraud
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Last updated on 01/16/2026
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Ask a question or search by keyword. If you need more, you can contact us.
Issue Date
2001-02-14
Campaign
01S05/01V046000
Description
Vehicle description: trucks equipped with commercial truck tires that have steel cords in the tire sidewall. The valve stems may have been torn or damaged during assembly and could leak causing sidewall damage.
Safety Risk
If not maintained, could result in a sidewall zipper failure. A zipper failure during inflation of a damaged tire could result in injury to someone near the tire.
Remedy
Dealers will inspect the valve stems for leakage, and will replace both the valve stem and the tire if leakage is present. Owner notification began March 28, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2003-08-05
Campaign
03S04/03V281000
Description
On certain sport utility vehicles equipped with high back seats, the upper bolt on the driver's side high back seat, that attaches the seat recliner mechanism to the seat back frame, could fracture. If the bolt fractures and does not jam in the seat back frame, the seat back may recline until it makes contact with an object behind the seat, such as the second row seat cushion.
Safety Risk
The driver could potentially lose contact with the steering wheel or foot pedals during such an event, increasing the risk of a crash.
Remedy
Dealers will replace the driver seat upper bolt with a metal spacer and bolt. In addition, seats with tubular back frames will have the fully threaded lower recliner bolt replaced with a partially threaded bolt. Owner notification began on August 29, 2003. Owners should contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
1999-09-20
Campaign
99S27/99V265000
Description
Vehicle description: super duty trucks and chassis-cabs equipped with 5.4L manual transmission powertrains. The accelerator cable core wire can wear the cable conduit end fitting due to a fifteen degree angle it makes with the conduit at the throttle body end. This could also lead to wear or separation of strands of the core wire, which could prevent the throttle from returning to the idle position.
Safety Risk
A "stuck" throttle could adversely affect vehicle control.
Remedy
Dealers will replace the accelerator cable and throttle body.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2005-01-27
Campaign
05S28/05V017000
Description
On certain sport utility vehicles and pickup trucks, the speed control deactivation switch may overheat, smoke, or burn.
Safety Risk
This condition could lead to a fire. Fires have occurred while the vehicles were parked with the ignition 'off.'
Remedy
Ford Motor Company has authorized your dealer to perform the repairs under this program free of charge parts and labor. If you had the interim repair speed control system disconnect performed, the final repair will restore operation of the speed control system.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
1999-08-12
Campaign
99S11/99V219000
Description
Vehicle description: gasoline and diesel engine pickup trucks equipped with 8 foot beds, do not fully satisfy the requirements of fmvss no. 301, "fuel system integrity." the fuel tank front strap isolator may not be properly positioned which could result in the strap cutting the tank during a 30 mph front barrier test, resulting in fuel spillage.
Safety Risk
During the subsequent static rollover test, fuel spillage exceeded the specified rate, increasing the risk of a fire.
Remedy
Dealers will reposition the front strap isolator.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
1999-11-04
Campaign
99S32/99V311000
Description
Vehicle description: pickup trucks equipped with gasoline engines and 8 foot boxes, may not fully satisfy the requirements of fmvss no. 301, "fuel system integrity." in a 30 mph frontal barrier crash test, a fuel tank vapor recovery valve separated internally. During the subsequent static rollover test, fuel spillage exceeded the specified rate.
Safety Risk
Fuel leakage, in the presence of an ignition source, could result in a fire.
Remedy
Dealers will install a stop plate assembly on the vehicle frame to prevent recovery valve contact with a frame crossmember during the impact sequence.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2005-02-01
Campaign
05S27/05V030000
Description
Certain passenger vehicles with four or five doors and originally sold in or currently registered in connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia, a build-up of corrosion at the pawl pivot area of the rear door latch can cause a binding condition of the pawl that may affect proper engagement of the pawl into the catch. The occupant may experience difficulty opening or closing a rear door, and eventually the rear door may not latch properly.
Safety Risk
If not latched properly, the door may open while the vehicle is in motion. If an occupant fell out of the vehicle, personal injuries could occur.
Remedy
Dealers will have a lower rocker seal added to the door and have the rear door latches evaluated free of charge. A latch that passes the evaluation will be lubricated to prevent future corrosion. A latch that does not pass the evaluation will be replaced. In addition, a sticker will be affixed to the rear doors advising the owners to use the recommended lubricant. The recall began on March 9, 2005. Owners may contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2009-10-13
Campaign
09S09/09V399000
Description
Ford is recalling model years 1995-2003 windstar, 2000-2003 excursion diesel, 1993-1997 and 1999-2003 F-250 sd through F-550 sd diesel, 1992-2003 E-150 through E-550, 1995-2002 explorer, 1997 and 2002 mercury mountaineer, 1995-1997 and 2001-2003 ranger, and 1994 F53 vehicles equipped with the texas instruments speed control deactivation switch (scds). The scds may leak internally and then overheat, smoke, or burn.
Safety Risk
A vehicle fire could occur with or without the engine running.
Remedy
Ford will notify owners that dealers will install a fused wiring harness in line with the scds. On 1999-2003 windstar vehicles with a leaking scds, dealers will also inspect the ABS control module connector and repair as necessary. Repairs will be completed free of charge. The safety recall began on October 27, 2009. Owners may contact Ford at 1-888-222-2751.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2001-05-11
Campaign
01S17/01V044011
Description
Vehicle description: trucks equipped with drag link assemblies containing 24-DL model ball sockets and manufactured by trw. Certain of the tie rod ball-socket bearings have a below-specification case depth and/or hardness, which can lead to premature wear of the socket.
Safety Risk
If this condition occurs, the driver can lose partial control of the right front wheel, possibly resulting in a crash.
Remedy
Dealers will replace the defective drag links. Owner notification began June 12, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332 or trw customer service at 1-866-280-3287.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
1999-03-30
Campaign
99S09/99V062001
Description
Vehicle description: certain 1997-1999 rhd explorer equipped with 4.0L ohv/sohc engines and cruise control built from may 29, 1996 through March 4, 1999; 1998-1999 explorer/mountaineers equipped with 4.0L ohv/sohc or 5.0L engines or 1998-1999 rangers equipped with 2.5L, 3.0L ffv/efi or 4.0L engines and cruise control built from January 5, 1998 through March 4, 1999; 1998-1999 mustangs equipped with 3.8L, 4.6L 2-VALVE or 4-VALVE engines and cruise control built from March 2, 1998 through March 4, 1999; 1999 F250/F350/F450/F550 (over 8,500 lbs.) trucks equipped with 5.4L or 6.8L engines and cruise control built from March 2, 1998 through March 4, 1999; and 1999 F-53 stripped chassis equipped with 5.4L or 6.8L engines and cruise control built from March 2, 1998 through March 4, 1999. A cruise control cable can interfere with the speed control servo pulley and not allow the throttle to return to idle when disengaging the cruise control.
Safety Risk
If the cruise control is used and this condition is present, a stuck throttle could result, which could potentially result in a crash.
Remedy
Dealers will replace the cruise control cables. At the present time, the replacement cables are not available. Customers are being advised not to use the cruise control system until a replacement can be made.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2007-12-05
Campaign
07S57/07V553000
Description
On certain heavy duty trucks equipped with 7.3L diesel engines, the camshaft position sensor located on the engine of the vehicle may function intermittently, possibly resulting in an engine stall.
Safety Risk
In the event of an engine stall, a crash could result without warning.
Remedy
Dealers will inspect the sensor and replace it with an improved camshaft position sensor free of charge. The recall began on December 29, 2007. Owners may contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2011-07-29
Campaign
11S21/11V385000
Description
Ford is recalling certain 1997 through 2003 model year Ford F-150, 2004 model year Ford F-150 heritage, 1997 through 1999 model year F-250 less than 8,500 lbs. Gross vehicle weight rating - gvwr, and 2002 and 2003 Lincoln blackwood vehicles manufactured from June 20, 1995, through August 4, 2004, originally sold, or currently registered in, connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia. Prolonged exposure to road deicing chemicals may cause severe corrosion of the fuel tank straps which secure the tank to the vehicle.
Safety Risk
As a result of the corrosion, one or both straps may fail allowing the fuel lines to separate from the tank, or in some cases, causing the tank to contact the ground. Either scenario may result in a fuel leak presenting a fire hazard.
Remedy
Ford Motor Company has authorized your dealer to install either new fuel tank straps or a new fuel tank strap reinforcement kit. Both include additional corrosion protection and are provided free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2002-03-11
Campaign
02S34/02V068000
Description
On certain pickup trucks equipped with manual transmissions, failure of the front parking brake cable input button could result in failure of the parking brake system to hold the vehicle stationary.
Safety Risk
This could result in unintended vehicle movement and a vehicle crash.
Remedy
Dealers will replace the front parking brake cable and the controller and verify the performance of the parking brake system. Owner notification began April 5, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
98S17
Description
Lower steering shaft
Next Steps
Contact your dealer for next steps.
Campaign:
98S06
Description
Inspection/installation of a new jack
Next Steps
Contact your dealer for next steps.
Campaign:
98S07
Description
Inspection/repositioning/replacement of battery cable assembly
Next Steps
Contact your dealer for next steps.
Campaign:
98S16
Description
Parking brake retention
Next Steps
Contact your dealer for next steps.
Campaign:
00E12
Description
Pcm reprogram
Next Steps
Contact your dealer for next steps.
Issue Date
2001-02-14
Campaign
01S05/01V046000
Description
Vehicle description: trucks equipped with commercial truck tires that have steel cords in the tire sidewall. The valve stems may have been torn or damaged during assembly and could leak causing sidewall damage.
Safety Risk
If not maintained, could result in a sidewall zipper failure. A zipper failure during inflation of a damaged tire could result in injury to someone near the tire.
Remedy
Dealers will inspect the valve stems for leakage, and will replace both the valve stem and the tire if leakage is present. Owner notification began March 28, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2003-08-05
Campaign
03S04/03V281000
Description
On certain sport utility vehicles equipped with high back seats, the upper bolt on the driver's side high back seat, that attaches the seat recliner mechanism to the seat back frame, could fracture. If the bolt fractures and does not jam in the seat back frame, the seat back may recline until it makes contact with an object behind the seat, such as the second row seat cushion.
Safety Risk
The driver could potentially lose contact with the steering wheel or foot pedals during such an event, increasing the risk of a crash.
Remedy
Dealers will replace the driver seat upper bolt with a metal spacer and bolt. In addition, seats with tubular back frames will have the fully threaded lower recliner bolt replaced with a partially threaded bolt. Owner notification began on August 29, 2003. Owners should contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
1999-09-20
Campaign
99S27/99V265000
Description
Vehicle description: super duty trucks and chassis-cabs equipped with 5.4L manual transmission powertrains. The accelerator cable core wire can wear the cable conduit end fitting due to a fifteen degree angle it makes with the conduit at the throttle body end. This could also lead to wear or separation of strands of the core wire, which could prevent the throttle from returning to the idle position.
Safety Risk
A "stuck" throttle could adversely affect vehicle control.
Remedy
Dealers will replace the accelerator cable and throttle body.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2005-01-27
Campaign
05S28/05V017000
Description
On certain sport utility vehicles and pickup trucks, the speed control deactivation switch may overheat, smoke, or burn.
Safety Risk
This condition could lead to a fire. Fires have occurred while the vehicles were parked with the ignition 'off.'
Remedy
Ford Motor Company has authorized your dealer to perform the repairs under this program free of charge parts and labor. If you had the interim repair speed control system disconnect performed, the final repair will restore operation of the speed control system.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
1999-08-12
Campaign
99S11/99V219000
Description
Vehicle description: gasoline and diesel engine pickup trucks equipped with 8 foot beds, do not fully satisfy the requirements of fmvss no. 301, "fuel system integrity." the fuel tank front strap isolator may not be properly positioned which could result in the strap cutting the tank during a 30 mph front barrier test, resulting in fuel spillage.
Safety Risk
During the subsequent static rollover test, fuel spillage exceeded the specified rate, increasing the risk of a fire.
Remedy
Dealers will reposition the front strap isolator.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
1999-11-04
Campaign
99S32/99V311000
Description
Vehicle description: pickup trucks equipped with gasoline engines and 8 foot boxes, may not fully satisfy the requirements of fmvss no. 301, "fuel system integrity." in a 30 mph frontal barrier crash test, a fuel tank vapor recovery valve separated internally. During the subsequent static rollover test, fuel spillage exceeded the specified rate.
Safety Risk
Fuel leakage, in the presence of an ignition source, could result in a fire.
Remedy
Dealers will install a stop plate assembly on the vehicle frame to prevent recovery valve contact with a frame crossmember during the impact sequence.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2005-02-01
Campaign
05S27/05V030000
Description
Certain passenger vehicles with four or five doors and originally sold in or currently registered in connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia, a build-up of corrosion at the pawl pivot area of the rear door latch can cause a binding condition of the pawl that may affect proper engagement of the pawl into the catch. The occupant may experience difficulty opening or closing a rear door, and eventually the rear door may not latch properly.
Safety Risk
If not latched properly, the door may open while the vehicle is in motion. If an occupant fell out of the vehicle, personal injuries could occur.
Remedy
Dealers will have a lower rocker seal added to the door and have the rear door latches evaluated free of charge. A latch that passes the evaluation will be lubricated to prevent future corrosion. A latch that does not pass the evaluation will be replaced. In addition, a sticker will be affixed to the rear doors advising the owners to use the recommended lubricant. The recall began on March 9, 2005. Owners may contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2009-10-13
Campaign
09S09/09V399000
Description
Ford is recalling model years 1995-2003 windstar, 2000-2003 excursion diesel, 1993-1997 and 1999-2003 F-250 sd through F-550 sd diesel, 1992-2003 E-150 through E-550, 1995-2002 explorer, 1997 and 2002 mercury mountaineer, 1995-1997 and 2001-2003 ranger, and 1994 F53 vehicles equipped with the texas instruments speed control deactivation switch (scds). The scds may leak internally and then overheat, smoke, or burn.
Safety Risk
A vehicle fire could occur with or without the engine running.
Remedy
Ford will notify owners that dealers will install a fused wiring harness in line with the scds. On 1999-2003 windstar vehicles with a leaking scds, dealers will also inspect the ABS control module connector and repair as necessary. Repairs will be completed free of charge. The safety recall began on October 27, 2009. Owners may contact Ford at 1-888-222-2751.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2001-05-11
Campaign
01S17/01V044011
Description
Vehicle description: trucks equipped with drag link assemblies containing 24-DL model ball sockets and manufactured by trw. Certain of the tie rod ball-socket bearings have a below-specification case depth and/or hardness, which can lead to premature wear of the socket.
Safety Risk
If this condition occurs, the driver can lose partial control of the right front wheel, possibly resulting in a crash.
Remedy
Dealers will replace the defective drag links. Owner notification began June 12, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332 or trw customer service at 1-866-280-3287.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
1999-03-30
Campaign
99S09/99V062001
Description
Vehicle description: certain 1997-1999 rhd explorer equipped with 4.0L ohv/sohc engines and cruise control built from may 29, 1996 through March 4, 1999; 1998-1999 explorer/mountaineers equipped with 4.0L ohv/sohc or 5.0L engines or 1998-1999 rangers equipped with 2.5L, 3.0L ffv/efi or 4.0L engines and cruise control built from January 5, 1998 through March 4, 1999; 1998-1999 mustangs equipped with 3.8L, 4.6L 2-VALVE or 4-VALVE engines and cruise control built from March 2, 1998 through March 4, 1999; 1999 F250/F350/F450/F550 (over 8,500 lbs.) trucks equipped with 5.4L or 6.8L engines and cruise control built from March 2, 1998 through March 4, 1999; and 1999 F-53 stripped chassis equipped with 5.4L or 6.8L engines and cruise control built from March 2, 1998 through March 4, 1999. A cruise control cable can interfere with the speed control servo pulley and not allow the throttle to return to idle when disengaging the cruise control.
Safety Risk
If the cruise control is used and this condition is present, a stuck throttle could result, which could potentially result in a crash.
Remedy
Dealers will replace the cruise control cables. At the present time, the replacement cables are not available. Customers are being advised not to use the cruise control system until a replacement can be made.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2007-12-05
Campaign
07S57/07V553000
Description
On certain heavy duty trucks equipped with 7.3L diesel engines, the camshaft position sensor located on the engine of the vehicle may function intermittently, possibly resulting in an engine stall.
Safety Risk
In the event of an engine stall, a crash could result without warning.
Remedy
Dealers will inspect the sensor and replace it with an improved camshaft position sensor free of charge. The recall began on December 29, 2007. Owners may contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2011-07-29
Campaign
11S21/11V385000
Description
Ford is recalling certain 1997 through 2003 model year Ford F-150, 2004 model year Ford F-150 heritage, 1997 through 1999 model year F-250 less than 8,500 lbs. Gross vehicle weight rating - gvwr, and 2002 and 2003 Lincoln blackwood vehicles manufactured from June 20, 1995, through August 4, 2004, originally sold, or currently registered in, connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia. Prolonged exposure to road deicing chemicals may cause severe corrosion of the fuel tank straps which secure the tank to the vehicle.
Safety Risk
As a result of the corrosion, one or both straps may fail allowing the fuel lines to separate from the tank, or in some cases, causing the tank to contact the ground. Either scenario may result in a fuel leak presenting a fire hazard.
Remedy
Ford Motor Company has authorized your dealer to install either new fuel tank straps or a new fuel tank strap reinforcement kit. Both include additional corrosion protection and are provided free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2002-03-11
Campaign
02S34/02V068000
Description
On certain pickup trucks equipped with manual transmissions, failure of the front parking brake cable input button could result in failure of the parking brake system to hold the vehicle stationary.
Safety Risk
This could result in unintended vehicle movement and a vehicle crash.
Remedy
Dealers will replace the front parking brake cable and the controller and verify the performance of the parking brake system. Owner notification began April 5, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
98S17
Description
Lower steering shaft
Next Steps
Contact your dealer for next steps.
Campaign:
98S06
Description
Inspection/installation of a new jack
Next Steps
Contact your dealer for next steps.
Campaign:
98S07
Description
Inspection/repositioning/replacement of battery cable assembly
Next Steps
Contact your dealer for next steps.
Campaign:
98S16
Description
Parking brake retention
Next Steps
Contact your dealer for next steps.
Campaign:
00E12
Description
Pcm reprogram
Next Steps
Contact your dealer for next steps.