Last updated on 04/04/2026
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Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
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Issue Date
2021-11-04
Campaign
21S43/21V746
Description
Vehicles exposed to a corrosive environment where road salt is used extensively during winter months, could experience a seized rear suspension toe link ball joint resulting in a fractured rear suspension toe link. While your vehicle was not originally built with rear toe link ball joints susceptible to this condition, our records indicate that susceptible components were subsequently installed on your vehicle during rear suspension service.
Safety Risk
A seized toe link ball joint can cause a toe link fracture. Rear toe link fracture while driving could result in unusual vehicle handling characteristics, or difficulty controlling the vehicle, and may increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect both toe link connections to confirm that a susceptible ball joint was installed. If your vehicle has a susceptible ball joint installed then your dealer will replace both rear toe links with an updated design. These services must be performed on all affected vehicles at no charge to the vehicle owner.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-11-04
Campaign
21S43/21V746
Description
Vehicles exposed to a corrosive environment where road salt is used extensively during winter months, could experience a seized rear suspension toe link ball joint resulting in a fractured rear suspension toe link. While your vehicle was not originally built with rear toe link ball joints susceptible to this condition, our records indicate that susceptible components were subsequently installed on your vehicle during rear suspension service.
Safety Risk
A seized toe link ball joint can cause a toe link fracture. Rear toe link fracture while driving could result in unusual vehicle handling characteristics, or difficulty controlling the vehicle, and may increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to inspect both toe link connections to confirm that a susceptible ball joint was installed. If your vehicle has a susceptible ball joint installed then your dealer will replace both rear toe links with an updated design. These services must be performed on all affected vehicles at no charge to the vehicle owner.
Next Steps
Contact your dealer for more information to schedule the free service.