Last updated on 01/09/2026
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Issue Date
2010-04-20
Campaign
10C11/10V161000
Description
Ford is recalling certain model year 2010 fusion, explorer, explorer sport trac, and mercury milan and mountaineer vehicles manufactured between December 15, 2009 through February 3, 2010 equipped with front seat manual recliners. These vehicles fail to comply with the requirements of federal Motor vehicle safety standard no. 202, "head restraint." the recliner gear plate teeth may be out of dimension specification which could result in limited pawl to gear plate tooth engagement.
Safety Risk
In the event of a crash, the seatback and head restraint may move rearward, increasing the risk of injury.
Remedy
Dealers will replace the manual recliners for both power and manual seats free of charge. The safety recall is expected to begin on or before April 30, 2010. Owners may contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2010-04-20
Campaign
10C11/10V161000
Description
Ford is recalling certain model year 2010 fusion, explorer, explorer sport trac, and mercury milan and mountaineer vehicles manufactured between December 15, 2009 through February 3, 2010 equipped with front seat manual recliners. These vehicles fail to comply with the requirements of federal Motor vehicle safety standard no. 202, "head restraint." the recliner gear plate teeth may be out of dimension specification which could result in limited pawl to gear plate tooth engagement.
Safety Risk
In the event of a crash, the seatback and head restraint may move rearward, increasing the risk of injury.
Remedy
Dealers will replace the manual recliners for both power and manual seats free of charge. The safety recall is expected to begin on or before April 30, 2010. Owners may contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
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