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Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
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Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
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No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣Fraud
‣No Personal Identifying information (e.g., customer phone number or email)
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‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Last updated on 03/09/2026
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Ask a question or search by keyword. If you need more, you can contact us.
Issue Date
2025-03-14
Campaign
25C08/25V161
Description
The rear-view camera on your vehicle may display an inverted image when the vehicle is in reverse.
Safety Risk
An inverted rear-view camera image will not provide a clear and accurate representation of the area behind the vehicle, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect and if required, replace your rear view camera free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-27
Campaign
25S52/25V343
Description
On your vehicle, the engine block heater element may overheat while the engine block heater system is plugged in.
Safety Risk
In the event of an overheating engine block heater element, engine coolant may leak, and the engine block heater power cable connector may experience heat damage. An overheating engine block heater element increases the risk of an underhood fire.
Remedy
Ford has authorized your dealer to perform one of the two following remedies Ford Motor Company is working to provide parts for this repair. When the remedy becomes available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge. The remedy is anticipated to be available by the fourth quarter of 2025. An alternate remedy is also available for owners who would like to disable the vehicles block heater. For those customers that choose this option, Ford Motor Company has authorized your dealer to remove the block heater element and cord and install a threaded plug free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-06-03
Campaign
25S61/25V372
Description
On your vehicle, the cylinder head may have a loose ball plug or ball plugs. This condition may result in a rapid oil leak if a ball plug comes out of the cylinder head.
Safety Risk
An oil leak in the presence of an ignition source, such as a hot engine or exhaust components, can increase the risk of a fire. In addition, the loss of oil can result in loss of motive power, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the engine cylinder head free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-11-20
Campaign
25SC4/25V789
Description
A manufacturing defect in one or more of your vehicles high voltage battery cells may cause the cell to develop an internal short circuit.
Safety Risk
In the event of a high voltage battery cell internal short circuit, you will experience a stop safely now message and warning icon in the instrument cluster. You may also experience a loss of motive power, increasing the risk of a crash. You will continue to have 12-VOLT accessories, steering, and braking control. You may also experience battery thermal venting potentially resulting in a vehicle fire, increasing the risk of injury.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-11-12
Campaign
24C38/24V850
Description
On your vehicle, incorrect polyurethane material was used in the production of the instrument panel. This may lead to instrument panel substrate delamination, which could cause the passenger airbag to deploy incorrectly.
Safety Risk
In the event of a crash necessitating deployment of the passenger airbag, the airbag may not deploy as intended, increasing the risk of injury. The instrument panel may also fragment during deployment and project fragments toward the occupant, increasing the risk of injury.
Remedy
Parts are now available to repair your vehicle. Please confirm parts availability with your dealer when scheduling an appointment. Ford Motor Company has authorized your dealer to replace the instrument panel free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-11-17
Campaign
25SC6/25V787
Description
On your vehicle, the electric brake booster ebb was built with an incorrect electronic control unit ecu cover. This condition may result in ecu components operating at elevated temperatures and lead to premature ebb failure.
Safety Risk
This condition may result in an unexpected loss of brake power assistance and or vehicle stability control features, increasing the risk of a crash. Braking without power assistance will remain.
Remedy
Parts are available. Ford Motor Company has authorized your dealer to replace the electronic brake booster free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-12-16
Campaign
25C68/25V862
Description
On your vehicle, the left and or right rear seatbelt retractor bolts may be improperly secured to the vehicles body.
Safety Risk
An improperly secured seatbelt retractor may inadequately restrain an occupant in a crash, increasing the risk of injury.
Remedy
Parts are available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect the left and right rear seatbelt retractor bolts and secure or replace them, as required, free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2026-02-19
Campaign
25SC4/26V091
Description
A manufacturing defect in one or more of your vehicles high voltage battery cells may cause the cell to develop an internal short circuit.
Safety Risk
In the event of a high voltage battery cell internal short circuit, you will experience a stop safely now message and warning icon in the instrument cluster. You may also experience a loss of motive power, increasing the risk of a crash. You will continue to have 12-VOLT accessories, steering, and braking control. You may also experience battery thermal venting potentially resulting in a vehicle fire, increasing the risk of injury.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2026-03-05
Campaign
26S10/26V122
Description
On your vehicle, it may be possible for the exhaust gas recirculation egr valve to fail.
Safety Risk
In the event of an egr valve failure, you may experience weak acceleration, engine vibration, a no start condition, or a loss of motive power likely at low speeds of 15 mph or below. A check engine light may illuminate. A loss of motive power increases the risk of a crash.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-01-31
Campaign
25C02/25V049
Description
On your vehicle, it may be possible that during instrument panel cluster ipc assembly a piece of insulating tape was placed in the incorrect location.
Safety Risk
A short circuit can develop in the ipc, causing it to go blankblack. This can lead to an increased risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace your ipc free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-06-03
Campaign
25S62/25E039
Description
A replacement cylinder head or long block engine subassembly with a loose ball plug or ball plugs may have been installed on your vehicle during a service repair. This condition may result in a rapid oil leak if a ball plug comes out of the cylinder head.
Safety Risk
An oil leak in the presence of an ignition source, such as hot engine components, can increase the risk of a fire. In addition, the loss of oil can result in loss of motive power, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect and replace, if necessary, the engine cylinder head free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-12-02
Campaign
25SD6/25V829
Description
On your vehicle, the liftgate hinge covers may become partially or fully detached. You may notice the covers are not fully seated or hear wind noise and rattling noise as you drive prior to detachment.
Safety Risk
A hinge cover that detaches while driving can create a road hazard for other road users, increasing the risk of a crash.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
24P23
Description
Fuel tank replacement
Next Steps
Contact your dealer for next steps.
Campaign:
25P21
Description
Ac compressor inspection
Next Steps
Contact your dealer for next steps.
Campaign:
25B33
Description
Block heater element installation
Next Steps
Contact your dealer for next steps.
Campaign:
25H03
Description
Spark plug replacement
Next Steps
Contact your dealer for next steps.
Campaign:
24P28
Description
Ac compressor inspection
Next Steps
Contact your dealer for next steps.
Campaign:
25B32
Description
Roof opening panel rear trim inspection and replacement
Next Steps
Contact your dealer for next steps.
Issue Date
2025-03-14
Campaign
25C08/25V161
Description
The rear-view camera on your vehicle may display an inverted image when the vehicle is in reverse.
Safety Risk
An inverted rear-view camera image will not provide a clear and accurate representation of the area behind the vehicle, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect and if required, replace your rear view camera free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-27
Campaign
25S52/25V343
Description
On your vehicle, the engine block heater element may overheat while the engine block heater system is plugged in.
Safety Risk
In the event of an overheating engine block heater element, engine coolant may leak, and the engine block heater power cable connector may experience heat damage. An overheating engine block heater element increases the risk of an underhood fire.
Remedy
Ford has authorized your dealer to perform one of the two following remedies Ford Motor Company is working to provide parts for this repair. When the remedy becomes available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge. The remedy is anticipated to be available by the fourth quarter of 2025. An alternate remedy is also available for owners who would like to disable the vehicles block heater. For those customers that choose this option, Ford Motor Company has authorized your dealer to remove the block heater element and cord and install a threaded plug free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-06-03
Campaign
25S61/25V372
Description
On your vehicle, the cylinder head may have a loose ball plug or ball plugs. This condition may result in a rapid oil leak if a ball plug comes out of the cylinder head.
Safety Risk
An oil leak in the presence of an ignition source, such as a hot engine or exhaust components, can increase the risk of a fire. In addition, the loss of oil can result in loss of motive power, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the engine cylinder head free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-11-20
Campaign
25SC4/25V789
Description
A manufacturing defect in one or more of your vehicles high voltage battery cells may cause the cell to develop an internal short circuit.
Safety Risk
In the event of a high voltage battery cell internal short circuit, you will experience a stop safely now message and warning icon in the instrument cluster. You may also experience a loss of motive power, increasing the risk of a crash. You will continue to have 12-VOLT accessories, steering, and braking control. You may also experience battery thermal venting potentially resulting in a vehicle fire, increasing the risk of injury.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-11-12
Campaign
24C38/24V850
Description
On your vehicle, incorrect polyurethane material was used in the production of the instrument panel. This may lead to instrument panel substrate delamination, which could cause the passenger airbag to deploy incorrectly.
Safety Risk
In the event of a crash necessitating deployment of the passenger airbag, the airbag may not deploy as intended, increasing the risk of injury. The instrument panel may also fragment during deployment and project fragments toward the occupant, increasing the risk of injury.
Remedy
Parts are now available to repair your vehicle. Please confirm parts availability with your dealer when scheduling an appointment. Ford Motor Company has authorized your dealer to replace the instrument panel free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-11-17
Campaign
25SC6/25V787
Description
On your vehicle, the electric brake booster ebb was built with an incorrect electronic control unit ecu cover. This condition may result in ecu components operating at elevated temperatures and lead to premature ebb failure.
Safety Risk
This condition may result in an unexpected loss of brake power assistance and or vehicle stability control features, increasing the risk of a crash. Braking without power assistance will remain.
Remedy
Parts are available. Ford Motor Company has authorized your dealer to replace the electronic brake booster free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-12-16
Campaign
25C68/25V862
Description
On your vehicle, the left and or right rear seatbelt retractor bolts may be improperly secured to the vehicles body.
Safety Risk
An improperly secured seatbelt retractor may inadequately restrain an occupant in a crash, increasing the risk of injury.
Remedy
Parts are available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect the left and right rear seatbelt retractor bolts and secure or replace them, as required, free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2026-02-19
Campaign
25SC4/26V091
Description
A manufacturing defect in one or more of your vehicles high voltage battery cells may cause the cell to develop an internal short circuit.
Safety Risk
In the event of a high voltage battery cell internal short circuit, you will experience a stop safely now message and warning icon in the instrument cluster. You may also experience a loss of motive power, increasing the risk of a crash. You will continue to have 12-VOLT accessories, steering, and braking control. You may also experience battery thermal venting potentially resulting in a vehicle fire, increasing the risk of injury.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2026-03-05
Campaign
26S10/26V122
Description
On your vehicle, it may be possible for the exhaust gas recirculation egr valve to fail.
Safety Risk
In the event of an egr valve failure, you may experience weak acceleration, engine vibration, a no start condition, or a loss of motive power likely at low speeds of 15 mph or below. A check engine light may illuminate. A loss of motive power increases the risk of a crash.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-01-31
Campaign
25C02/25V049
Description
On your vehicle, it may be possible that during instrument panel cluster ipc assembly a piece of insulating tape was placed in the incorrect location.
Safety Risk
A short circuit can develop in the ipc, causing it to go blankblack. This can lead to an increased risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace your ipc free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-06-03
Campaign
25S62/25E039
Description
A replacement cylinder head or long block engine subassembly with a loose ball plug or ball plugs may have been installed on your vehicle during a service repair. This condition may result in a rapid oil leak if a ball plug comes out of the cylinder head.
Safety Risk
An oil leak in the presence of an ignition source, such as hot engine components, can increase the risk of a fire. In addition, the loss of oil can result in loss of motive power, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect and replace, if necessary, the engine cylinder head free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-12-02
Campaign
25SD6/25V829
Description
On your vehicle, the liftgate hinge covers may become partially or fully detached. You may notice the covers are not fully seated or hear wind noise and rattling noise as you drive prior to detachment.
Safety Risk
A hinge cover that detaches while driving can create a road hazard for other road users, increasing the risk of a crash.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
24P23
Description
Fuel tank replacement
Next Steps
Contact your dealer for next steps.
Campaign:
25P21
Description
Ac compressor inspection
Next Steps
Contact your dealer for next steps.
Campaign:
25B33
Description
Block heater element installation
Next Steps
Contact your dealer for next steps.
Campaign:
25H03
Description
Spark plug replacement
Next Steps
Contact your dealer for next steps.
Campaign:
24P28
Description
Ac compressor inspection
Next Steps
Contact your dealer for next steps.
Campaign:
25B32
Description
Roof opening panel rear trim inspection and replacement
Next Steps
Contact your dealer for next steps.