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Last updated on 01/16/2026
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Ask a question or search by keyword. If you need more, you can contact us.
Issue Date
2022-07-07
Campaign
22S47/22V484
Description
On your vehicle, engine oil andor fuel vapor may leak and accumulate under the hood.
Safety Risk
Engine oil and or fuel vapor that accumulates near a sufficiently hot surface, may ignite resulting in an under hood fire, and increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to modify the front under engine shield and the active grille shutter system free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-01-06
Campaign
24S79/24V954
Description
Do not plug in your vehicle to charge the high voltage battery until the software remedy is completed at your dealer. A manufacturing defect in one or more of your vehicles high voltage hv battery cells may cause the cell to develop an internal short circuit.
Safety Risk
In the event of a hv battery cell internal short circuit, you will experience a stop safely now message and warning icon in the instrument cluster. You may also experience a loss of motive power, increasing the risk of a crash. You will continue to have 12-VOLT v accessories, steering, and braking control. You may also experience battery thermal venting potentially resulting in a vehicle fire, increasing the risk of injury.
Remedy
Software and parts are now available to repair your vehicle, as needed. Ford Motor Company has authorized your dealer to update the battery energy control module, and if necessary, replace the hv battery free of charge
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-06-18
Campaign
25S54/25V345
Description
According to fords records, the remedy software for safety recall 23S27 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 23S27 may still exist. On your vehicle, the engine could fail prematurely. In the event of an engine failure, significant quantities of engine oil andor fuel vapor may be released into the under-hood environment and may migrate to andor accumulate near ignition sources. Engine failure is expected to produce loud noises example metal-to-metal clank audible to the vehicles occupants. An engine failure will also result in a reduction in available engine power.
Safety Risk
Engine oil andor fuel vapor that accumulates near a combustible source may ignite, increasing the risk of a fire.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the powertrain control module pcm free of charge. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-13
Campaign
21C31/25V693
Description
If your vehicles brake vacuum booster fails, your vehicle may exceed stopping distance requirements specified by federal Motor vehicle safety standard no. 135 light vehicle brake systems.
Safety Risk
You may experience increased brake pedal forces and extended stopping distance, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the front brake pads, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-11-20
Campaign
25SC4/25V789
Description
A manufacturing defect in one or more of your vehicles high voltage battery cells may cause the cell to develop an internal short circuit.
Safety Risk
In the event of a high voltage battery cell internal short circuit, you will experience a stop safely now message and warning icon in the instrument cluster. You may also experience a loss of motive power, increasing the risk of a crash. You will continue to have 12-VOLT accessories, steering, and braking control. You may also experience battery thermal venting potentially resulting in a vehicle fire, increasing the risk of injury.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-12-02
Campaign
25SD6/25V829
Description
On your vehicle, the liftgate hinge covers may become partially or fully detached. You may notice the covers are not fully seated or hear wind noise and rattling noise as you drive prior to detachment.
Safety Risk
A hinge cover that detaches while driving can create a road hazard for other road users, increasing the risk of a crash.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-01
Campaign
25S72/25V442
Description
On your vehicle, it may be possible an error in the SYNC software can cause SYNC system instability concerns andor a failure to preserve certain settings across ignition cycles. This may result in an intermittent blank image while in reverse or rear-view image remaining on display after reverse driving has ended. Other non-safety related symptoms may be present such as a black infotainment screen, incorrect language setting, andor potential inability to perform software updates.
Safety Risk
A rear-view camera that intermittently displays a blank image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash. A rear-view camera that remains on after the backing event has ended can distract the driver, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the SYNC software on your vehicle free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2001-01-01
Campaign
22S10/ 22V109
Description
On your vehicle, the crankshaft, located in the engine, may have an improperly polished bearing surface.
Safety Risk
Improper surface finish can cause excessive friction and heat, resulting in premature bearing wear and engine knocking noise. If the vehicle is driven in this condition, it will lead to bearing failure or a broken connecting rod that may result in an engine stall, significant engine oil loss, and fire, increasing the risk of crash and injury. If the engine on your vehicle is making noise, please take it to the dealer for diagnosis.
Remedy
Ford Motor Company has authorized your dealer to inspect the crankshaft bearing in the engine of your vehicle and replace the engine if necessary free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-11-10
Campaign
21S48/21V869
Description
On your vehicle, it may be possible that the high voltage hv battery can unexpectedly lose power.
Safety Risk
A sudden loss of drive power can increase the risk of a crash. This may result in the instrument panel displaying a stop safely now message and the vehicle coasting to a stop.
Remedy
Ford Motor Company has authorized your dealer to replace the hv battery free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-03-11
Campaign
21S48/22V149
Description
On your vehicle, it may be possible that the high voltage hv battery can unexpectedly lose power.
Safety Risk
A sudden loss of drive power can increase the risk of a crash. This may result in the instrument panel displaying a stop safely now message and the vehicle coasting to a stop.
Remedy
Ford Motor Company has authorized your dealer to replace the hv battery free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-15
Campaign
25S21/25V165
Description
According to fords records, the remedy software for 24S16 or 22S73 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in 24S16 or 22S73 may still exist. There is a possibility that a high-pressure fuel injector may crack, which may result in fuel accumulating on the top of the engine.
Safety Risk
Liquid fuel andor fuel vapor that accumulates near a sufficiently hot surface may ignite resulting in an under-hood fire, increasing the risk of injury
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the powertrain control module pcm software free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-15
Campaign
25SA5/25E067
Description
On your vehicle, the engine block heater element may overheat while the engine block heater system is plugged in.
Safety Risk
A short circuit in the engine block heater increases the risk of an underhood fire.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-11-13
Campaign
24S33/24V330
Description
Our records indicate that your vehicle recently received an update to the hybrid powertrain control module hpcm software calibration. This hpcm software can result in a forced neutral condition while driving resulting in the vehicle coasting to a stop and automatically shifting to park, along with a wrench light, multiple warning messages in the instrument panel cluster and an audible chime. After shifting back into drive the vehicle will enter a limp home mode which provides limited torque at low speeds up to 30MPH.
Safety Risk
A loss of motive power can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the powertrain control module pcm software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-03-25
Campaign
22S21/22V191
Description
On your vehicle, it may be possible your engines right-hand oil separator was damaged prior to being installed.
Safety Risk
A damaged right-hand engine oil separator may leak oil. If an oil leak occurs, you may smell or see oil smoke emanating from the under-hood area or observe oil leaks on or under the engine. In some cases, if sufficient oil accumulates and migrates to an ignition source, an under-hood fire may occur increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to inspect the right-hand engine oil separator for damage andor oil leaks and if found, replace the right-hand engine oil separator free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-05-26
Campaign
23S27/23V380
Description
On your vehicle, the engine could fail prematurely. In the event of an engine failure, significant quantities of engine oil andor fuel vapor may be released into the under-hood environment and may migrate to andor accumulate near ignition sources. Engine failure is expected to produce loud noises example metal-to-metal clank audible to the vehicles occupants. An engine failure will also result in a reduction in available engine power.
Safety Risk
Engine oil andor fuel vapor that accumulates near a combustible source may ignite, increasing the risk of a fire.
Remedy
Parts andor software are now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the powertrain control module for 2020-2022 escape and 2021-2022 corsair or replace the engine long-block assembly for 2023 model year corsair and escape vehicles, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-15
Campaign
25SA4/25V685
Description
On your vehicle, the engine block heater may develop a coolant leak which could cause a short circuit while the engine block heater system is plugged in.
Safety Risk
A short circuit in the engine block heater increases the risk of an underhood fire. To reduce the risk of an underhood fire, refrain from plugging in your engine block heater system until remedy parts are available and repair is completed.
Remedy
Ford has authorized your dealer to perform one of the two following remedies parts are not available. Ford Motor Company is working to provide parts for this repair. When the remedy becomes available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge. The remedy is anticipated to be available by the second quarter of 2026. An alternative remedy is also available for owners who would like to disable the vehicles block heater. For those customers that choose this option, Ford Motor Company has authorized your dealer to remove the block heater element and power cable and install a threaded plug free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-11-18
Campaign
22S73/22V859
Description
On your vehicle there is a possibility that a fuel injector may crack, which may result in fuel accumulating on the top of the engine.
Safety Risk
Liquid fuel and or fuel vapor that accumulates near a sufficiently hot surface may ignite resulting in an underhood fire, increasing the risk of injury.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to install a drain tube to the engine cylinder head and reprogram the powertrain control module, free of charge parts and labor. Additionally, Ford Motor Company is providing a one-time repair customer satisfaction program 22N18 for the high-pressure fuel injectors, which lasts for 15 years or 150,000 miles from the warranty start date - whichever comes first if needed. Note customer satisfaction program 22N18 will automatically be activated for your vehicle after safety recall 22S73 has been completed.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-12-11
Campaign
24C39/24V852
Description
The air bag warning label was not installed on your vehicle.
Safety Risk
A missing airbag warning label can lead to a lack of customer awareness of the airbag system and its deployment in the event of a crash and can potentially hinder your understanding of the airbag system functionality, increasing the risk of a crash.
Remedy
Please review the air bag warning label provided with this letter. No other action is required.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-16
Campaign
25S76/25V467
Description
On your vehicle there is a possibility that a fuel injector may crack, which may result in fuel accumulating on the top of the engine.
Safety Risk
Liquid fuel andor fuel vapor that accumulates near a hot surface, such as hot engine or exhaust components may ignite resulting in an under-hood fire, increasing the risk of injury.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-12
Campaign
25S49/25V315
Description
On your vehicle, the infotainment screen may freeze followed by a black screen and a system reboot. If this occurs during a backing event, the rear-view image may be frozen, missing, or delayed.
Safety Risk
A frozen rear-view camera display image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has released software for 25S49. Your vehicle is capable of Ford software updates. When automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicles modem through the cellular network. Before the software is installed you will have to schedule a day and time when you will not need the vehicle for up to 8 hours while the installation is completed. Note refer to ford.comsupport for further information on your Ford software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 25S49 software free of charge under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-11-23
Campaign
21C31/21V922
Description
If your vehicles brake vacuum booster fails, your vehicle may exceed stopping distance requirements specified by federal Motor vehicle safety standard no. 135 light vehicle brake systems.
Safety Risk
You may experience increased brake pedal forces and extended stopping distance, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the front brake pads, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-05-03
Campaign
24S33/24V330
Description
Our records indicate that your vehicle recently received an update to the hybrid powertrain control module hpcm software calibration. This hpcm software can result in a forced neutral condition while driving resulting in the vehicle coasting to a stop and automatically shifting to park, along with a wrench light, multiple warning messages in the instrument panel cluster and an audible chime. After shifting back into drive the vehicle will enter a limp home mode which provides limited torque at low speeds up to 30MPH.
Safety Risk
A loss of motive power can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the powertrain control module pcm software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-08-11
Campaign
21S38/21V625
Description
On your vehicle, the fuel delivery module fdm may have a leak in the fuel tube due to a thin fuel tube wall. The leak will be contained internally to the fuel tank.
Safety Risk
An fdm fuel tube leak internal to the fuel tank will cause low fuel system pressure, which may lead to engine stall andor no start due to insufficient fuel. An unexpected engine stall while driving may increase the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the sender and pump assembly free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
23E09
Description
Reprogram powertrain control module
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
24A05
Description
Administrative program for 23N06
Next Steps
Contact your dealer for next steps.
Campaign:
23N06
Description
Long block replacement
Next Steps
Contact your dealer for next steps.
Campaign:
24A01
Description
1.5L 8F35 transmission vehicles may experience a catalyst inlet flange wled fracture.
Next Steps
Contact your dealer for next steps.
Campaign:
21B68
Description
Tmap sensor icing
Next Steps
Contact your dealer for next steps.
Campaign:
22L05
Description
Vehicle emissions control information label update
Next Steps
Contact your dealer for next steps.
Campaign:
22A07
Description
Administrative program for 22S73
Next Steps
Contact your dealer for next steps.
Campaign:
22N18
Description
Replacement of high-pressure fuel injectors
Next Steps
Contact your dealer for next steps.
Campaign:
23B56
Description
Inspect front door check-arm reinforcement spot welds
Next Steps
Contact your dealer for next steps.
Campaign:
21B55
Description
8F35 transmission fluid overfill
Next Steps
Contact your dealer for next steps.
Campaign:
22N15
Description
Gateway module reprogramming for inspection and maintenance im testing
Next Steps
Contact your dealer for next steps.
Campaign:
23A04
Description
Admin fsa for 23S27
Next Steps
Contact your dealer for next steps.
Campaign:
24N08
Description
Drivers side seat buckle replacement
Next Steps
Contact your dealer for next steps.
Campaign:
24N19
Description
High voltage battery replacement
Next Steps
Contact your dealer for next steps.
Campaign:
25L02
Description
Transmission control assembly reimbursement
Next Steps
Contact your dealer for next steps.
Campaign:
25M02
Description
Upstream catalytic converter replacement if required
Next Steps
Contact your dealer for next steps.
Issue Date
2022-07-07
Campaign
22S47/22V484
Description
On your vehicle, engine oil andor fuel vapor may leak and accumulate under the hood.
Safety Risk
Engine oil and or fuel vapor that accumulates near a sufficiently hot surface, may ignite resulting in an under hood fire, and increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to modify the front under engine shield and the active grille shutter system free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-01-06
Campaign
24S79/24V954
Description
Do not plug in your vehicle to charge the high voltage battery until the software remedy is completed at your dealer. A manufacturing defect in one or more of your vehicles high voltage hv battery cells may cause the cell to develop an internal short circuit.
Safety Risk
In the event of a hv battery cell internal short circuit, you will experience a stop safely now message and warning icon in the instrument cluster. You may also experience a loss of motive power, increasing the risk of a crash. You will continue to have 12-VOLT v accessories, steering, and braking control. You may also experience battery thermal venting potentially resulting in a vehicle fire, increasing the risk of injury.
Remedy
Software and parts are now available to repair your vehicle, as needed. Ford Motor Company has authorized your dealer to update the battery energy control module, and if necessary, replace the hv battery free of charge
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-06-18
Campaign
25S54/25V345
Description
According to fords records, the remedy software for safety recall 23S27 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 23S27 may still exist. On your vehicle, the engine could fail prematurely. In the event of an engine failure, significant quantities of engine oil andor fuel vapor may be released into the under-hood environment and may migrate to andor accumulate near ignition sources. Engine failure is expected to produce loud noises example metal-to-metal clank audible to the vehicles occupants. An engine failure will also result in a reduction in available engine power.
Safety Risk
Engine oil andor fuel vapor that accumulates near a combustible source may ignite, increasing the risk of a fire.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the powertrain control module pcm free of charge. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-13
Campaign
21C31/25V693
Description
If your vehicles brake vacuum booster fails, your vehicle may exceed stopping distance requirements specified by federal Motor vehicle safety standard no. 135 light vehicle brake systems.
Safety Risk
You may experience increased brake pedal forces and extended stopping distance, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the front brake pads, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-11-20
Campaign
25SC4/25V789
Description
A manufacturing defect in one or more of your vehicles high voltage battery cells may cause the cell to develop an internal short circuit.
Safety Risk
In the event of a high voltage battery cell internal short circuit, you will experience a stop safely now message and warning icon in the instrument cluster. You may also experience a loss of motive power, increasing the risk of a crash. You will continue to have 12-VOLT accessories, steering, and braking control. You may also experience battery thermal venting potentially resulting in a vehicle fire, increasing the risk of injury.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-12-02
Campaign
25SD6/25V829
Description
On your vehicle, the liftgate hinge covers may become partially or fully detached. You may notice the covers are not fully seated or hear wind noise and rattling noise as you drive prior to detachment.
Safety Risk
A hinge cover that detaches while driving can create a road hazard for other road users, increasing the risk of a crash.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-01
Campaign
25S72/25V442
Description
On your vehicle, it may be possible an error in the SYNC software can cause SYNC system instability concerns andor a failure to preserve certain settings across ignition cycles. This may result in an intermittent blank image while in reverse or rear-view image remaining on display after reverse driving has ended. Other non-safety related symptoms may be present such as a black infotainment screen, incorrect language setting, andor potential inability to perform software updates.
Safety Risk
A rear-view camera that intermittently displays a blank image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash. A rear-view camera that remains on after the backing event has ended can distract the driver, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the SYNC software on your vehicle free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2001-01-01
Campaign
22S10/ 22V109
Description
On your vehicle, the crankshaft, located in the engine, may have an improperly polished bearing surface.
Safety Risk
Improper surface finish can cause excessive friction and heat, resulting in premature bearing wear and engine knocking noise. If the vehicle is driven in this condition, it will lead to bearing failure or a broken connecting rod that may result in an engine stall, significant engine oil loss, and fire, increasing the risk of crash and injury. If the engine on your vehicle is making noise, please take it to the dealer for diagnosis.
Remedy
Ford Motor Company has authorized your dealer to inspect the crankshaft bearing in the engine of your vehicle and replace the engine if necessary free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-11-10
Campaign
21S48/21V869
Description
On your vehicle, it may be possible that the high voltage hv battery can unexpectedly lose power.
Safety Risk
A sudden loss of drive power can increase the risk of a crash. This may result in the instrument panel displaying a stop safely now message and the vehicle coasting to a stop.
Remedy
Ford Motor Company has authorized your dealer to replace the hv battery free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-03-11
Campaign
21S48/22V149
Description
On your vehicle, it may be possible that the high voltage hv battery can unexpectedly lose power.
Safety Risk
A sudden loss of drive power can increase the risk of a crash. This may result in the instrument panel displaying a stop safely now message and the vehicle coasting to a stop.
Remedy
Ford Motor Company has authorized your dealer to replace the hv battery free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-15
Campaign
25S21/25V165
Description
According to fords records, the remedy software for 24S16 or 22S73 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in 24S16 or 22S73 may still exist. There is a possibility that a high-pressure fuel injector may crack, which may result in fuel accumulating on the top of the engine.
Safety Risk
Liquid fuel andor fuel vapor that accumulates near a sufficiently hot surface may ignite resulting in an under-hood fire, increasing the risk of injury
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the powertrain control module pcm software free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-15
Campaign
25SA5/25E067
Description
On your vehicle, the engine block heater element may overheat while the engine block heater system is plugged in.
Safety Risk
A short circuit in the engine block heater increases the risk of an underhood fire.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-11-13
Campaign
24S33/24V330
Description
Our records indicate that your vehicle recently received an update to the hybrid powertrain control module hpcm software calibration. This hpcm software can result in a forced neutral condition while driving resulting in the vehicle coasting to a stop and automatically shifting to park, along with a wrench light, multiple warning messages in the instrument panel cluster and an audible chime. After shifting back into drive the vehicle will enter a limp home mode which provides limited torque at low speeds up to 30MPH.
Safety Risk
A loss of motive power can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the powertrain control module pcm software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-03-25
Campaign
22S21/22V191
Description
On your vehicle, it may be possible your engines right-hand oil separator was damaged prior to being installed.
Safety Risk
A damaged right-hand engine oil separator may leak oil. If an oil leak occurs, you may smell or see oil smoke emanating from the under-hood area or observe oil leaks on or under the engine. In some cases, if sufficient oil accumulates and migrates to an ignition source, an under-hood fire may occur increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to inspect the right-hand engine oil separator for damage andor oil leaks and if found, replace the right-hand engine oil separator free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2023-05-26
Campaign
23S27/23V380
Description
On your vehicle, the engine could fail prematurely. In the event of an engine failure, significant quantities of engine oil andor fuel vapor may be released into the under-hood environment and may migrate to andor accumulate near ignition sources. Engine failure is expected to produce loud noises example metal-to-metal clank audible to the vehicles occupants. An engine failure will also result in a reduction in available engine power.
Safety Risk
Engine oil andor fuel vapor that accumulates near a combustible source may ignite, increasing the risk of a fire.
Remedy
Parts andor software are now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the powertrain control module for 2020-2022 escape and 2021-2022 corsair or replace the engine long-block assembly for 2023 model year corsair and escape vehicles, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-15
Campaign
25SA4/25V685
Description
On your vehicle, the engine block heater may develop a coolant leak which could cause a short circuit while the engine block heater system is plugged in.
Safety Risk
A short circuit in the engine block heater increases the risk of an underhood fire. To reduce the risk of an underhood fire, refrain from plugging in your engine block heater system until remedy parts are available and repair is completed.
Remedy
Ford has authorized your dealer to perform one of the two following remedies parts are not available. Ford Motor Company is working to provide parts for this repair. When the remedy becomes available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge. The remedy is anticipated to be available by the second quarter of 2026. An alternative remedy is also available for owners who would like to disable the vehicles block heater. For those customers that choose this option, Ford Motor Company has authorized your dealer to remove the block heater element and power cable and install a threaded plug free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-11-18
Campaign
22S73/22V859
Description
On your vehicle there is a possibility that a fuel injector may crack, which may result in fuel accumulating on the top of the engine.
Safety Risk
Liquid fuel and or fuel vapor that accumulates near a sufficiently hot surface may ignite resulting in an underhood fire, increasing the risk of injury.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to install a drain tube to the engine cylinder head and reprogram the powertrain control module, free of charge parts and labor. Additionally, Ford Motor Company is providing a one-time repair customer satisfaction program 22N18 for the high-pressure fuel injectors, which lasts for 15 years or 150,000 miles from the warranty start date - whichever comes first if needed. Note customer satisfaction program 22N18 will automatically be activated for your vehicle after safety recall 22S73 has been completed.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-12-11
Campaign
24C39/24V852
Description
The air bag warning label was not installed on your vehicle.
Safety Risk
A missing airbag warning label can lead to a lack of customer awareness of the airbag system and its deployment in the event of a crash and can potentially hinder your understanding of the airbag system functionality, increasing the risk of a crash.
Remedy
Please review the air bag warning label provided with this letter. No other action is required.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-16
Campaign
25S76/25V467
Description
On your vehicle there is a possibility that a fuel injector may crack, which may result in fuel accumulating on the top of the engine.
Safety Risk
Liquid fuel andor fuel vapor that accumulates near a hot surface, such as hot engine or exhaust components may ignite resulting in an under-hood fire, increasing the risk of injury.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-12
Campaign
25S49/25V315
Description
On your vehicle, the infotainment screen may freeze followed by a black screen and a system reboot. If this occurs during a backing event, the rear-view image may be frozen, missing, or delayed.
Safety Risk
A frozen rear-view camera display image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has released software for 25S49. Your vehicle is capable of Ford software updates. When automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicles modem through the cellular network. Before the software is installed you will have to schedule a day and time when you will not need the vehicle for up to 8 hours while the installation is completed. Note refer to ford.comsupport for further information on your Ford software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 25S49 software free of charge under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-11-23
Campaign
21C31/21V922
Description
If your vehicles brake vacuum booster fails, your vehicle may exceed stopping distance requirements specified by federal Motor vehicle safety standard no. 135 light vehicle brake systems.
Safety Risk
You may experience increased brake pedal forces and extended stopping distance, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the front brake pads, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-05-03
Campaign
24S33/24V330
Description
Our records indicate that your vehicle recently received an update to the hybrid powertrain control module hpcm software calibration. This hpcm software can result in a forced neutral condition while driving resulting in the vehicle coasting to a stop and automatically shifting to park, along with a wrench light, multiple warning messages in the instrument panel cluster and an audible chime. After shifting back into drive the vehicle will enter a limp home mode which provides limited torque at low speeds up to 30MPH.
Safety Risk
A loss of motive power can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the powertrain control module pcm software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-08-11
Campaign
21S38/21V625
Description
On your vehicle, the fuel delivery module fdm may have a leak in the fuel tube due to a thin fuel tube wall. The leak will be contained internally to the fuel tank.
Safety Risk
An fdm fuel tube leak internal to the fuel tank will cause low fuel system pressure, which may lead to engine stall andor no start due to insufficient fuel. An unexpected engine stall while driving may increase the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the sender and pump assembly free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
23E09
Description
Reprogram powertrain control module
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
24A05
Description
Administrative program for 23N06
Next Steps
Contact your dealer for next steps.
Campaign:
23N06
Description
Long block replacement
Next Steps
Contact your dealer for next steps.
Campaign:
24A01
Description
1.5L 8F35 transmission vehicles may experience a catalyst inlet flange wled fracture.
Next Steps
Contact your dealer for next steps.
Campaign:
21B68
Description
Tmap sensor icing
Next Steps
Contact your dealer for next steps.
Campaign:
22L05
Description
Vehicle emissions control information label update
Next Steps
Contact your dealer for next steps.
Campaign:
22A07
Description
Administrative program for 22S73
Next Steps
Contact your dealer for next steps.
Campaign:
22N18
Description
Replacement of high-pressure fuel injectors
Next Steps
Contact your dealer for next steps.
Campaign:
23B56
Description
Inspect front door check-arm reinforcement spot welds
Next Steps
Contact your dealer for next steps.
Campaign:
21B55
Description
8F35 transmission fluid overfill
Next Steps
Contact your dealer for next steps.
Campaign:
22N15
Description
Gateway module reprogramming for inspection and maintenance im testing
Next Steps
Contact your dealer for next steps.
Campaign:
23A04
Description
Admin fsa for 23S27
Next Steps
Contact your dealer for next steps.
Campaign:
24N08
Description
Drivers side seat buckle replacement
Next Steps
Contact your dealer for next steps.
Campaign:
24N19
Description
High voltage battery replacement
Next Steps
Contact your dealer for next steps.
Campaign:
25L02
Description
Transmission control assembly reimbursement
Next Steps
Contact your dealer for next steps.
Campaign:
25M02
Description
Upstream catalytic converter replacement if required
Next Steps
Contact your dealer for next steps.