Last updated on 01/07/2026
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Issue Date
2013-08-29
Campaign
13S08/13V385000
Description
Ford is recalling certain model year 2005-2011 Ford crown victoria including crown victoria police interceptors, mercury grand marquis, and Lincoln town car vehicles. The affected vehicles are currently registered or were originally sold in connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, and wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Safety Risk
If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace the lower intermediate steering shaft, and inspect and service the upper intermediate steering shaft and steering column lower bearing as required, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2013-08-29
Campaign
13S08/13V385000
Description
Ford is recalling certain model year 2005-2011 Ford crown victoria including crown victoria police interceptors, mercury grand marquis, and Lincoln town car vehicles. The affected vehicles are currently registered or were originally sold in connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, and wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Safety Risk
If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to replace the lower intermediate steering shaft, and inspect and service the upper intermediate steering shaft and steering column lower bearing as required, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
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