Recall Information

Description

On your vehicle, the 12-VOLT battery may experience internal weld andor cast-on-strap failures, which could lead to a sudden battery degradation while driving.

Safety Risk

If the battery suddenly degrades during a drive, your vehicle may be unable to restart after an auto stopstart event or experience a stall while coming to a stop at low speed. Either of these conditions may be accompanied by a loss of electrical accessories, including hazard lights. A loss of motive power can increase the risk of a crash.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect and replace the 12V battery if necessary free of charge.

Next Steps

Description

According to fords records, the remedy software for 24S16 or 22S73 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in 24S16 or 22S73 may still exist. There is a possibility that a high-pressure fuel injector may crack, which may result in fuel accumulating on the top of the engine.

Safety Risk

Liquid fuel andor fuel vapor that accumulates near a sufficiently hot surface may ignite resulting in an under-hood fire, increasing the risk of injury

Remedy

Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the powertrain control module pcm software free of charge.

Next Steps

Description

According to fords records, the remedy software for safety recall 24S24 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 24S24 may still exist. On your vehicle, the body control module bcm and powertrain control module pcm calibrations may be unable to detect a sudden change in the 12-VOLT battery state of charge during a drive cycle.

Safety Risk

If the bcm and pcm calibrations are unable to detect a sudden battery degradation during a drive, the vehicle may be unable to restart or may experience a stall while coming to a stop. The vehicle may also lose electrical accessories such as hazard lights or cause a loss of drive power increasing the risk of a crash.

Remedy

Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram the bcm and pcm modules free of charge software and labor. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.

Next Steps

Description

On your vehicle, it may be possible an error in the SYNC software can cause SYNC system instability concerns andor a failure to preserve certain settings across ignition cycles. This may result in an intermittent blank image while in reverse or rear-view image remaining on display after reverse driving has ended. Other non-safety related symptoms may be present such as a black infotainment screen, incorrect language setting, andor potential inability to perform software updates.

Safety Risk

A rear-view camera that intermittently displays a blank image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash. A rear-view camera that remains on after the backing event has ended can distract the driver, increasing the risk of a crash.

Remedy

Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the SYNC software on your vehicle free of charge.

Next Steps

Description

On your vehicle there is a possibility that a fuel injector may crack, which may result in fuel accumulating on the top of the engine.

Safety Risk

Liquid fuel andor fuel vapor that accumulates near a hot surface, such as hot engine or exhaust components may ignite resulting in an under-hood fire, increasing the risk of injury.

Next Steps

Description

On your vehicle, the engine block heater element may overheat while the engine block heater system is plugged in.

Safety Risk

A short circuit in the engine block heater increases the risk of an underhood fire.

Next Steps

Description

On your vehicle there is a possibility that a fuel injector may crack, which may result in fuel accumulating on the top of the engine.

Safety Risk

Liquid fuel and or fuel vapor that accumulates near a sufficiently hot surface may ignite resulting in an underhood fire, increasing the risk of injury.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to install a drain tube to the engine cylinder head and reprogram the powertrain control module, free of charge parts and labor. Additionally, Ford Motor Company is providing a one-time repair customer satisfaction program 22N18 for the high-pressure fuel injectors, which lasts for 15 years or 150,000 miles from the warranty start date - whichever comes first if needed. Note customer satisfaction program 22N18 will automatically be activated for your vehicle after safety recall 22S73 has been completed.

Next Steps

Description

In some of the affected vehicles, the windshield wiper Motor may be missing sealer between the gear cover and gear housing allowing water to intrude into the wiper Motor. The missing sealer may cause the windshield wipers to become inoperable.

Safety Risk

Inoperable windshield wipers may cause reduced visibility or loss of visibility in certain conditions, increasing the risk of a crash.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect, and if necessary, replace your wiper Motor free of charge.

Next Steps

Description

On your vehicle, the body control module bcm and powertrain control module pcm calibrations may be unable to detect a sudden change in the 12-VOLT battery state of charge during a drive cycle.

Safety Risk

If the bcm and pcm calibrations are unable to detect a sudden battery degradation during a drive, the vehicle may be unable to restart after an auto stopstart event or may experience a stall while coming to a stop at low speed. The vehicle may also lose 12-VOLT accessories, including hazard lights. A loss of motive power can increase the risk of a crash.

Remedy

Ford Motor Company has authorized your dealer to reprogram the powertrain control and body control modules free of charge software and labor.

Next Steps

Description

Your vehicle may have one or more tires that were mis-built with an improper material composition, resulting in a tire with increased cornering stiffness.

Safety Risk

A high variation in cornering stiffness amongst your vehicles tires can result in a degradation in vehicle handling, resulting in a potential loss of vehicle control which increases the risk of a crash.

Remedy

Ford Motor Company has authorized your dealer to inspect tires and check the tire label serial number. If the serial number matches a suspect tire or the serial number cannot be read, the tires will be replaced free of charge parts and labor.

Next Steps

Description

On your vehicle, it may be possible that a fuel injector may crack and leak fuel, which may result in fuel accumulating on the top of the engine.

Safety Risk

Liquid fuel andor fuel vapor that accumulates near a hot surface, such as hot engine or exhaust components may ignite resulting in an under-hood fire, increasing the risk of injury.

Remedy

Ford Motor Company has authorized your dealer to install a drain tube to the engine cylinder head and reprogram the powertrain control module, free of charge parts and labor.

Next Steps

Campaign:

25L02

Description

Transmission control assembly reimbursement

Next Steps

Campaign:

22N18

Description

Replacement of high-pressure fuel injectors

Next Steps

Campaign:

23G01

Description

Missing floor mats

Next Steps

Campaign:

24A01

Description

1.5L 8F35 transmission vehicles may experience a catalyst inlet flange wled fracture.

Next Steps

Campaign:

25N03

Description

Future program one-time catalytic converter replacement if failed

Next Steps

Campaign:

22A07

Description

Administrative program for 22S73

Next Steps

Campaign:

23L05

Description

Mobile hot spot credit

Next Steps

Campaign:

24N08

Description

Drivers side seat buckle replacement

Next Steps