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Last updated on 01/21/2026
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Ask a question or search by keyword. If you need more, you can contact us.
Issue Date
2021-01-15
Campaign
21S02/21V011
Description
Dana rdu - rear drive unit low lube
Safety Risk
In the event of a rear drive unit seizure, customers may experience loss of vehicle motive power and/or loss of vehicle control.
Remedy
Ford Motor Company has authorized your dealer to inspect the rdu lubricating oil level and, if required, replace the rdu assembly free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-02-16
Campaign
21S03/21V074
Description
Your vehicle may have been produced with front suspension modules that may have incorrect front lower control arms.
Safety Risk
Vehicles with incorrect lower control arms may experience reduced stability during aggressive driving maneuvers, increasing the risk of rollover under maximum roof load.
Remedy
Ford Motor Company has authorized your dealer to inspect your vehicle for the correct control arm part number both the lh and rh. If incorrect, the front lower control arm will be replaced, and the front suspension will be aligned free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-12
Campaign
25S49/25V315
Description
On your vehicle, the infotainment screen may freeze followed by a black screen and a system reboot. If this occurs during a backing event, the rear-view image may be frozen, missing, or delayed.
Safety Risk
A frozen rear-view camera display image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has released software for 25S49. Your vehicle is capable of Ford software updates. When automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicles modem through the cellular network. Before the software is installed you will have to schedule a day and time when you will not need the vehicle for up to 8 hours while the installation is completed. Note refer to ford.comsupport for further information on your Ford software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 25S49 software free of charge under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-13
Campaign
21C31/25V693
Description
If your vehicles brake vacuum booster fails, your vehicle may exceed stopping distance requirements specified by federal Motor vehicle safety standard no. 135 light vehicle brake systems.
Safety Risk
You may experience increased brake pedal forces and extended stopping distance, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the front brake pads, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-16
Campaign
25S26/25V158
Description
According to fords records, the remedy software for safety recall 24S24 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 24S24 may still exist. On your vehicle, the body control module bcm and powertrain control module pcm calibrations may be unable to detect a sudden change in the 12-VOLT battery state of charge during a drive cycle.
Safety Risk
If the bcm and pcm calibrations are unable to detect a sudden battery degradation during a drive, the vehicle may be unable to restart or may experience a stall while coming to a stop. The vehicle may also lose electrical accessories such as hazard lights or cause a loss of drive power increasing the risk of a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram the bcm and pcm modules free of charge software and labor. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-15
Campaign
25SA5/25E067
Description
On your vehicle, the engine block heater may develop a coolant leak which could cause a short circuit while the engine block heater system is plugged in.
Safety Risk
A short circuit in the engine block heater increases the risk of an underhood fire. To reduce the risk of an underhood fire, refrain from plugging in your engine block heater system until remedy parts are available and repair is completed.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-04-12
Campaign
24S25/24E032
Description
On 2021-2024 my Ford bronco sport vehicles, Ford Motor Company offered a hood scoop accessory through its dealers and at accessories.ford.com and installed at dealers or by the customer. In some vehicles, the hood scoop may not adequately adhere to the hood sheet metal.
Safety Risk
A hood scoop that is improperly secured may loosen and detach while driving. A hood scoop that detaches while driving can damage the windshield andor create a road hazard for other road users, increasing the risk of a crash.
Remedy
If you purchased a bronco sport hood scoop accessory, please contact your local dealer without delay to receive a refund per equipment safety recall 24S25. Ford Motor Company has authorized your dealer to proceed with a refund, and permanently take the hood scoop off, free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-01-17
Campaign
25S02/25V019
Description
On your vehicle, the 12-VOLT battery may experience internal weld andor cast-on-strap failures, which could lead to a sudden battery degradation while driving.
Safety Risk
If the battery suddenly degrades during a drive, your vehicle may be unable to restart after an auto stopstart event or experience a stall while coming to a stop at low speed. Either of these conditions may be accompanied by a loss of electrical accessories, including hazard lights. A loss of motive power can increase the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect and replace the 12V battery if necessary free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-11-23
Campaign
21C31/21V922
Description
If your vehicles brake vacuum booster fails, your vehicle may exceed stopping distance requirements specified by federal Motor vehicle safety standard no. 135 light vehicle brake systems.
Safety Risk
You may experience increased brake pedal forces and extended stopping distance, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the front brake pads, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-03-25
Campaign
22S21/22V191
Description
On your vehicle, it may be possible your engines right-hand oil separator was damaged prior to being installed.
Safety Risk
A damaged right-hand engine oil separator may leak oil. If an oil leak occurs, you may smell or see oil smoke emanating from the under-hood area or observe oil leaks on or under the engine. In some cases, if sufficient oil accumulates and migrates to an ignition source, an under-hood fire may occur increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to inspect the right-hand engine oil separator for damage andor oil leaks and if found, replace the right-hand engine oil separator free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-11-18
Campaign
22S73/22V859
Description
On your vehicle there is a possibility that a fuel injector may crack, which may result in fuel accumulating on the top of the engine.
Safety Risk
Liquid fuel and or fuel vapor that accumulates near a sufficiently hot surface may ignite resulting in an underhood fire, increasing the risk of injury.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to install a drain tube to the engine cylinder head and reprogram the powertrain control module, free of charge parts and labor. Additionally, Ford Motor Company is providing a one-time repair customer satisfaction program 22N18 for the high-pressure fuel injectors, which lasts for 15 years or 150,000 miles from the warranty start date - whichever comes first if needed. Note customer satisfaction program 22N18 will automatically be activated for your vehicle after safety recall 22S73 has been completed.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-04-12
Campaign
24S24/24V267
Description
On your vehicle, the body control module bcm and powertrain control module pcm calibrations may be unable to detect a sudden change in the 12-VOLT battery state of charge during a drive cycle.
Safety Risk
If the bcm and pcm calibrations are unable to detect a sudden battery degradation during a drive, the vehicle may be unable to restart after an auto stopstart event or may experience a stall while coming to a stop at low speed. The vehicle may also lose 12-VOLT accessories, including hazard lights. A loss of motive power can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to reprogram the powertrain control and body control modules free of charge software and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-16
Campaign
25S76/25V467
Description
On your vehicle there is a possibility that a fuel injector may crack, which may result in fuel accumulating on the top of the engine.
Safety Risk
Liquid fuel andor fuel vapor that accumulates near a hot surface, such as hot engine or exhaust components may ignite resulting in an under-hood fire, increasing the risk of injury.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-15
Campaign
25SA4/25V685
Description
On your vehicle, the engine block heater may develop a coolant leak which could cause a short circuit while the engine block heater system is plugged in.
Safety Risk
A short circuit in the engine block heater increases the risk of an underhood fire. To reduce the risk of an underhood fire, refrain from plugging in your engine block heater system until remedy parts are available and repair is completed.
Remedy
Ford has authorized your dealer to perform one of the two following remedies parts are not available. Ford Motor Company is working to provide parts for this repair. When the remedy becomes available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge. The remedy is anticipated to be available by the second quarter of 2026. An alternative remedy is also available for owners who would like to disable the vehicles block heater. For those customers that choose this option, Ford Motor Company has authorized your dealer to remove the block heater element and power cable and install a threaded plug free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-01
Campaign
25S72/25V442
Description
On your vehicle, it may be possible an error in the SYNC software can cause SYNC system instability concerns andor a failure to preserve certain settings across ignition cycles. This may result in an intermittent blank image while in reverse or rear-view image remaining on display after reverse driving has ended. Other non-safety related symptoms may be present such as a black infotainment screen, incorrect language setting, andor potential inability to perform software updates.
Safety Risk
A rear-view camera that intermittently displays a blank image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash. A rear-view camera that remains on after the backing event has ended can distract the driver, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the SYNC software on your vehicle free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-15
Campaign
25S21/25V165
Description
According to fords records, the remedy software for 24S16 or 22S73 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in 24S16 or 22S73 may still exist. There is a possibility that a high-pressure fuel injector may crack, which may result in fuel accumulating on the top of the engine.
Safety Risk
Liquid fuel andor fuel vapor that accumulates near a sufficiently hot surface may ignite resulting in an under-hood fire, increasing the risk of injury
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the powertrain control module pcm software free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-02-16
Campaign
21S04/21V075
Description
On your vehicle, the rear suspension subframe assembly may have loose or missing bolts.
Safety Risk
A rear suspension subframe assembly with loose or missing bolts may affect the vehicles stability, increasing the risk of a crash, and may reduce rear impact crash performance, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to inspect your vehicle for loose or missing bolts on the rear suspension subframe assembly. Vehicles with any loose or missing bolts will also inspect the fuel filler pipe and hose, cold end exhaust, rear springs, rear spring seats, brake lines, and driveline components, and repair as necessary. The rear suspension will also be aligned free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-10-15
Campaign
21S46/21V809
Description
Inadequate moonroof glass adhesion to the moonroof frame.
Safety Risk
If the roof glass panel separates from the vehicle while it is being driven, it may increase the risk of a road hazard, injury, or crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to have the moonroof glass date code inspected and replaced within an affected date range free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-08-11
Campaign
21S38/21V625
Description
On your vehicle, the fuel delivery module fdm may have a leak in the fuel tube due to a thin fuel tube wall. The leak will be contained internally to the fuel tank.
Safety Risk
An fdm fuel tube leak internal to the fuel tank will cause low fuel system pressure, which may lead to engine stall andor no start due to insufficient fuel. An unexpected engine stall while driving may increase the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the sender and pump assembly free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
21E03
Description
Downstream catalytic converter replacement
Next Steps
Contact your dealer for next steps.
Campaign:
24N08
Description
Drivers side seat buckle replacement
Next Steps
Contact your dealer for next steps.
Campaign:
21B19
Description
Awd module replacement
Next Steps
Contact your dealer for next steps.
Campaign:
22A07
Description
Administrative program for 22S73
Next Steps
Contact your dealer for next steps.
Campaign:
22N18
Description
Replacement of high-pressure fuel injectors
Next Steps
Contact your dealer for next steps.
Campaign:
24A01
Description
1.5L 8F35 transmission vehicles may experience a catalyst inlet flange wled fracture.
Next Steps
Contact your dealer for next steps.
Campaign:
25L02
Description
Transmission control assembly reimbursement
Next Steps
Contact your dealer for next steps.
Campaign:
25M02
Description
Upstream catalytic converter replacement if required
Next Steps
Contact your dealer for next steps.
Campaign:
21A01
Description
Test to launch
Next Steps
Contact your dealer for next steps.
Campaign:
22L05
Description
Vehicle emissions control information label update
Next Steps
Contact your dealer for next steps.
Campaign:
21B55
Description
8F35 transmission fluid overfill
Next Steps
Contact your dealer for next steps.
Campaign:
22N15
Description
Gateway module reprogramming for inspection and maintenance im testing
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
25A20
Description
Administrative program for 25S49 for long term rental
Next Steps
Contact your dealer for next steps.
Issue Date
2021-01-15
Campaign
21S02/21V011
Description
Dana rdu - rear drive unit low lube
Safety Risk
In the event of a rear drive unit seizure, customers may experience loss of vehicle motive power and/or loss of vehicle control.
Remedy
Ford Motor Company has authorized your dealer to inspect the rdu lubricating oil level and, if required, replace the rdu assembly free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-02-16
Campaign
21S03/21V074
Description
Your vehicle may have been produced with front suspension modules that may have incorrect front lower control arms.
Safety Risk
Vehicles with incorrect lower control arms may experience reduced stability during aggressive driving maneuvers, increasing the risk of rollover under maximum roof load.
Remedy
Ford Motor Company has authorized your dealer to inspect your vehicle for the correct control arm part number both the lh and rh. If incorrect, the front lower control arm will be replaced, and the front suspension will be aligned free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-05-12
Campaign
25S49/25V315
Description
On your vehicle, the infotainment screen may freeze followed by a black screen and a system reboot. If this occurs during a backing event, the rear-view image may be frozen, missing, or delayed.
Safety Risk
A frozen rear-view camera display image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has released software for 25S49. Your vehicle is capable of Ford software updates. When automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicles modem through the cellular network. Before the software is installed you will have to schedule a day and time when you will not need the vehicle for up to 8 hours while the installation is completed. Note refer to ford.comsupport for further information on your Ford software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 25S49 software free of charge under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-13
Campaign
21C31/25V693
Description
If your vehicles brake vacuum booster fails, your vehicle may exceed stopping distance requirements specified by federal Motor vehicle safety standard no. 135 light vehicle brake systems.
Safety Risk
You may experience increased brake pedal forces and extended stopping distance, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the front brake pads, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-16
Campaign
25S26/25V158
Description
According to fords records, the remedy software for safety recall 24S24 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in safety recall 24S24 may still exist. On your vehicle, the body control module bcm and powertrain control module pcm calibrations may be unable to detect a sudden change in the 12-VOLT battery state of charge during a drive cycle.
Safety Risk
If the bcm and pcm calibrations are unable to detect a sudden battery degradation during a drive, the vehicle may be unable to restart or may experience a stall while coming to a stop. The vehicle may also lose electrical accessories such as hazard lights or cause a loss of drive power increasing the risk of a crash.
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram the bcm and pcm modules free of charge software and labor. Your dealer will also perform an additional verification process to ensure that the software has installed correctly on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-15
Campaign
25SA5/25E067
Description
On your vehicle, the engine block heater may develop a coolant leak which could cause a short circuit while the engine block heater system is plugged in.
Safety Risk
A short circuit in the engine block heater increases the risk of an underhood fire. To reduce the risk of an underhood fire, refrain from plugging in your engine block heater system until remedy parts are available and repair is completed.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-04-12
Campaign
24S25/24E032
Description
On 2021-2024 my Ford bronco sport vehicles, Ford Motor Company offered a hood scoop accessory through its dealers and at accessories.ford.com and installed at dealers or by the customer. In some vehicles, the hood scoop may not adequately adhere to the hood sheet metal.
Safety Risk
A hood scoop that is improperly secured may loosen and detach while driving. A hood scoop that detaches while driving can damage the windshield andor create a road hazard for other road users, increasing the risk of a crash.
Remedy
If you purchased a bronco sport hood scoop accessory, please contact your local dealer without delay to receive a refund per equipment safety recall 24S25. Ford Motor Company has authorized your dealer to proceed with a refund, and permanently take the hood scoop off, free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-01-17
Campaign
25S02/25V019
Description
On your vehicle, the 12-VOLT battery may experience internal weld andor cast-on-strap failures, which could lead to a sudden battery degradation while driving.
Safety Risk
If the battery suddenly degrades during a drive, your vehicle may be unable to restart after an auto stopstart event or experience a stall while coming to a stop at low speed. Either of these conditions may be accompanied by a loss of electrical accessories, including hazard lights. A loss of motive power can increase the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect and replace the 12V battery if necessary free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-11-23
Campaign
21C31/21V922
Description
If your vehicles brake vacuum booster fails, your vehicle may exceed stopping distance requirements specified by federal Motor vehicle safety standard no. 135 light vehicle brake systems.
Safety Risk
You may experience increased brake pedal forces and extended stopping distance, increasing the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the front brake pads, free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-03-25
Campaign
22S21/22V191
Description
On your vehicle, it may be possible your engines right-hand oil separator was damaged prior to being installed.
Safety Risk
A damaged right-hand engine oil separator may leak oil. If an oil leak occurs, you may smell or see oil smoke emanating from the under-hood area or observe oil leaks on or under the engine. In some cases, if sufficient oil accumulates and migrates to an ignition source, an under-hood fire may occur increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to inspect the right-hand engine oil separator for damage andor oil leaks and if found, replace the right-hand engine oil separator free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2022-11-18
Campaign
22S73/22V859
Description
On your vehicle there is a possibility that a fuel injector may crack, which may result in fuel accumulating on the top of the engine.
Safety Risk
Liquid fuel and or fuel vapor that accumulates near a sufficiently hot surface may ignite resulting in an underhood fire, increasing the risk of injury.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to install a drain tube to the engine cylinder head and reprogram the powertrain control module, free of charge parts and labor. Additionally, Ford Motor Company is providing a one-time repair customer satisfaction program 22N18 for the high-pressure fuel injectors, which lasts for 15 years or 150,000 miles from the warranty start date - whichever comes first if needed. Note customer satisfaction program 22N18 will automatically be activated for your vehicle after safety recall 22S73 has been completed.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2024-04-12
Campaign
24S24/24V267
Description
On your vehicle, the body control module bcm and powertrain control module pcm calibrations may be unable to detect a sudden change in the 12-VOLT battery state of charge during a drive cycle.
Safety Risk
If the bcm and pcm calibrations are unable to detect a sudden battery degradation during a drive, the vehicle may be unable to restart after an auto stopstart event or may experience a stall while coming to a stop at low speed. The vehicle may also lose 12-VOLT accessories, including hazard lights. A loss of motive power can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to reprogram the powertrain control and body control modules free of charge software and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-16
Campaign
25S76/25V467
Description
On your vehicle there is a possibility that a fuel injector may crack, which may result in fuel accumulating on the top of the engine.
Safety Risk
Liquid fuel andor fuel vapor that accumulates near a hot surface, such as hot engine or exhaust components may ignite resulting in an under-hood fire, increasing the risk of injury.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-10-15
Campaign
25SA4/25V685
Description
On your vehicle, the engine block heater may develop a coolant leak which could cause a short circuit while the engine block heater system is plugged in.
Safety Risk
A short circuit in the engine block heater increases the risk of an underhood fire. To reduce the risk of an underhood fire, refrain from plugging in your engine block heater system until remedy parts are available and repair is completed.
Remedy
Ford has authorized your dealer to perform one of the two following remedies parts are not available. Ford Motor Company is working to provide parts for this repair. When the remedy becomes available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge. The remedy is anticipated to be available by the second quarter of 2026. An alternative remedy is also available for owners who would like to disable the vehicles block heater. For those customers that choose this option, Ford Motor Company has authorized your dealer to remove the block heater element and power cable and install a threaded plug free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-07-01
Campaign
25S72/25V442
Description
On your vehicle, it may be possible an error in the SYNC software can cause SYNC system instability concerns andor a failure to preserve certain settings across ignition cycles. This may result in an intermittent blank image while in reverse or rear-view image remaining on display after reverse driving has ended. Other non-safety related symptoms may be present such as a black infotainment screen, incorrect language setting, andor potential inability to perform software updates.
Safety Risk
A rear-view camera that intermittently displays a blank image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash. A rear-view camera that remains on after the backing event has ended can distract the driver, increasing the risk of a crash.
Remedy
Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the SYNC software on your vehicle free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2025-04-15
Campaign
25S21/25V165
Description
According to fords records, the remedy software for 24S16 or 22S73 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in 24S16 or 22S73 may still exist. There is a possibility that a high-pressure fuel injector may crack, which may result in fuel accumulating on the top of the engine.
Safety Risk
Liquid fuel andor fuel vapor that accumulates near a sufficiently hot surface may ignite resulting in an under-hood fire, increasing the risk of injury
Remedy
Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the powertrain control module pcm software free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-02-16
Campaign
21S04/21V075
Description
On your vehicle, the rear suspension subframe assembly may have loose or missing bolts.
Safety Risk
A rear suspension subframe assembly with loose or missing bolts may affect the vehicles stability, increasing the risk of a crash, and may reduce rear impact crash performance, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to inspect your vehicle for loose or missing bolts on the rear suspension subframe assembly. Vehicles with any loose or missing bolts will also inspect the fuel filler pipe and hose, cold end exhaust, rear springs, rear spring seats, brake lines, and driveline components, and repair as necessary. The rear suspension will also be aligned free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-10-15
Campaign
21S46/21V809
Description
Inadequate moonroof glass adhesion to the moonroof frame.
Safety Risk
If the roof glass panel separates from the vehicle while it is being driven, it may increase the risk of a road hazard, injury, or crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to have the moonroof glass date code inspected and replaced within an affected date range free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-08-11
Campaign
21S38/21V625
Description
On your vehicle, the fuel delivery module fdm may have a leak in the fuel tube due to a thin fuel tube wall. The leak will be contained internally to the fuel tank.
Safety Risk
An fdm fuel tube leak internal to the fuel tank will cause low fuel system pressure, which may lead to engine stall andor no start due to insufficient fuel. An unexpected engine stall while driving may increase the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the sender and pump assembly free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
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