A Ford Service technician opens the hood of a Ford vehicle in a service garage

Ford Service and Maintenance

At Your Service

We’re here for you with the right parts, people, and training. And "here" can even be where you are. That’s ownership built around you.

A woman checks her phone while sitting in the driver’s seat of her Ford vehicle with the door open

Find out when your Ford vehicle is ready for maintenance, from routine oil changes to new belts or hoses, with schedules set for your specific vehicle.

Two Ford Service Technicians inspect a vehicle

We want you to be safe. Which is why, if your vehicle has a recall, we will notify you and resolve the issue as soon as possible.

Ford service tech picks up keys from a customer in front of their Ford Explorer® SUV to perform Pickup & Delivery service

Need vehicle service? Say where. Say when. And your dealer will pick up, service, and return your vehicle. It’s complimentary.

A Ford service tech talks to a customer while standing in front of a Ford Mobile Service van

Get routine maintenance on your vehicle at your time and place — we'll come to you. It's complimentary.

Featured Offers

Ford techs service vehicles in the service bay
A Mobile Service vehicle technician checks a vehicle’s oil level on a dipstick
A Ford representative helps a customer

A series of checks, tests, and changes are performed in one appointment to keep your vehicle performing well. *

Ford techs service vehicles in the service bay

It’s smart to have an extended service plan. It’s nice to have one that fits your needs. That’s why Ford Protect® offers a variety of plan options.

A Mobile Service vehicle technician checks a vehicle’s oil level on a dipstick

Find the best prices and offers available on parts and service, all in one place.

A Ford representative helps a customer

Ford Rewards

Two kids, a dog, and an adult are all loaded in their Ford vehicle with their seatbelts fastened

Rewards Along the Way

Make ownership more rewarding with Ford Rewards. Earn and redeem Points on Ford Service and Accessories, vehicle purchases, and more.

Additional Support

Find the Ford Parts, accessories, and services you need to keep your Ford vehicle a Ford.

FAQs

You can visit Frequently Asked Questions Regarding Takata Airbag Inflator Recalls to find answers to the most commonly asked questions about the Takata airbag recall. You can also enter your Vehicle Identification Number (VIN) to find information about whether your specific vehicle is part of the recall.

Call 911 if anyone needs emergency assistance. If everyone at the scene is safe, dial 1-800-241-3673 with your current location, your vehicle make, model, and color, your license plate number, and your Vehicle Identification Number (VIN), which you can find on the inside of your driver’s-side door.

Complimentary Ford Mobile Service* lets you have eligible vehicle maintenance performed at your home or office by Ford‑trained technicians.

Complimentary Ford Pickup & Delivery* allows your dealer to pick up your vehicle, complete service, and return it to you.

Ford Rewards is a loyalty program that helps you get the most out of owning and enjoying your Ford vehicle. Earn Points on every eligible Ford purchase and then redeem those Points * for rewards you want. Complete Tier Activities to move up to Bronze, Silver, and Blue Tier status and unlock even more member benefits. **

First, download the Ford app and set up an account using your email address. Purchase Ford, Motorcraft, or Omnicraft parts through the app or schedule service at a Ford or Quicklane Service Center through the app to begin earning 10 Points for every $1 spent.

Yes. You can receive maintenance at any Ford Dealer or Lincoln Retailer in the U.S., Canada, or Mexico.

Schedule service through your local Ford Dealer online, in the Ford app, or by calling your dealer directly. Refer to your vehicle's Owner's Manual and Maintenance Schedule for vehicle-specific information. Ford Mobile Service and Ford Pickup & Delivery* are convenient and complimentary ways to service your vehicle without having to leave home.

Follow the maintenance schedule outlined in your Owner’s Manual, which accounts for your vehicle type and driving conditions.

Service completed at Ford Dealers or Lincoln Retailers is automatically saved in your Ford account and the Ford app. Records from other facilities can be added manually.

Your VIN can be found in the Ford app, your Ford account, on your vehicle (doorjamb or windshield), or on official documents like registration and insurance.

Start by checking your Owner’s Manual or Ford Support. If the issue persists, contact your Ford Dealer to schedule service.

Following your Owner’s Manual maintenance schedule helps keep your vehicle running reliably and protects your warranty coverage.

The Ford app lets you access vehicle information, service history, Roadside Assistance, and connected features.

You can check for open recalls and next steps on Ford Support using your VIN. This information is also available when you sign in to your Ford account and in the Ford app. We’ll also send you a letter in the mail to notify you.

Your warranty guide is provided with your new vehicle purchase. Digital or printed copies can also be obtained through our supplier, Helm Inc.
You can request one complimentary printed copy per Vehicle Identification Number (VIN), or you can purchase additional copies.

Yes. Failure to perform scheduled maintenance can affect warranty coverage for related components.

This plan covers routine inspections, preventive care, and replacement of select wear‑and‑use items.

Ford Protect Extended Service Plans offer coverage beyond your vehicle’s original warranty.