Ford Service and Maintenance
At Your Service
We’re here for you with the right parts, people, and training. And "here" can even be where you are. That’s ownership built around you.
Featured Offers
Get the Works®
A series of checks, tests, and changes are performed in one appointment to keep your vehicle performing well. *
Ford Protect Extended Service Plan
It’s smart to have an extended service plan. It’s nice to have one that fits your needs. That’s why Ford Protect® offers a variety of plan options.
Offers and Rebates
Find the best prices and offers available on parts and service, all in one place.
Ford Rewards
Additional Support
Find the Ford Parts, accessories, and services you need to keep your Ford vehicle a Ford.
FAQs
Where can I find more information about the Takata Airbag recall?
You can visit Frequently Asked Questions Regarding Takata Airbag Inflator Recalls to find answers to the most commonly asked questions about the Takata airbag recall. You can also enter your Vehicle Identification Number (VIN) to find information about whether your specific vehicle is part of the recall.
What if I need roadside assistance?
Call 911 if anyone needs emergency assistance. If everyone at the scene is safe, dial 1-800-241-3673 with your current location, your vehicle make, model, and color, your license plate number, and your Vehicle Identification Number (VIN), which you can find on the inside of your driver’s-side door.
What is Ford Mobile Service?
Complimentary Ford Mobile Service* lets you have eligible vehicle maintenance performed at your home or office by Ford‑trained technicians.
What is Ford Pickup & Delivery?
Complimentary Ford Pickup & Delivery* allows your dealer to pick up your vehicle, complete service, and return it to you.
What is Ford Rewards?
Ford Rewards is a loyalty program that helps you get the most out of owning and enjoying your Ford vehicle. Earn Points on every eligible Ford purchase and then redeem those Points * for rewards you want. Complete Tier Activities to move up to Bronze, Silver, and Blue Tier status and unlock even more member benefits. **
How do I earn Ford Rewards points using the Ford app?
First, download the Ford app and set up an account using your email address. Purchase Ford, Motorcraft, or Omnicraft parts through the app or schedule service at a Ford or Quicklane Service Center through the app to begin earning 10 Points for every $1 spent.
Can I go to any Ford Dealer for maintenance?
Yes. You can receive maintenance at any Ford Dealer or Lincoln Retailer in the U.S., Canada, or Mexico.
How do I schedule maintenance or service for my vehicle?
Schedule service through your local Ford Dealer online, in the Ford app, or by calling your dealer directly. Refer to your vehicle's Owner's Manual and Maintenance Schedule for vehicle-specific information. Ford Mobile Service and Ford Pickup & Delivery* are convenient and complimentary ways to service your vehicle without having to leave home.
How often should I service my Ford vehicle?
Follow the maintenance schedule outlined in your Owner’s Manual, which accounts for your vehicle type and driving conditions.
Where can I find my service history?
Service completed at Ford Dealers or Lincoln Retailers is automatically saved in your Ford account and the Ford app. Records from other facilities can be added manually.
Where can I find my Ford Vehicle Identification Number?
Your VIN can be found in the Ford app, your Ford account, on your vehicle (doorjamb or windshield), or on official documents like registration and insurance.
What should I do if I am having issues with my Ford vehicle?
Start by checking your Owner’s Manual or Ford Support. If the issue persists, contact your Ford Dealer to schedule service.
How do I maintain my gas or diesel Ford vehicle?
Following your Owner’s Manual maintenance schedule helps keep your vehicle running reliably and protects your warranty coverage.
What information is available in the Ford app?
The Ford app lets you access vehicle information, service history, Roadside Assistance, and connected features.
How do I know if I have a recall?
You can check for open recalls and next steps on Ford Support using your VIN. This information is also available when you sign in to your Ford account and in the Ford app. We’ll also send you a letter in the mail to notify you.
What does the Ford warranty cover?
Your warranty guide is provided with your new vehicle purchase. Digital or printed copies can also be obtained through our supplier, Helm Inc.
You can request one complimentary printed copy per Vehicle Identification Number (VIN), or you can purchase additional copies.
Will my Ford warranty be canceled if I do not perform the scheduled maintenance?
Yes. Failure to perform scheduled maintenance can affect warranty coverage for related components.
What is the Ford Protect Premium Maintenance Plan?
This plan covers routine inspections, preventive care, and replacement of select wear‑and‑use items.
What is the Ford Protect® Extended Service Plan?
Ford Protect Extended Service Plans offer coverage beyond your vehicle’s original warranty.